# 7 of 70 hotels in Puerto Morelos/ Riviera Maya

Azul Hotel & Beach Resort(5 stars)

Carretera Federal Cancun-Tulum 77580 Puerto Morelos View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.8
  • Room
    5.7
  • Service
    5.8
  • Location
    3.8
  • Gastronomy
    5.9
  • Sport & Leisure
    5.6

Rating breakdown

  • excellent
    4
  • very good
    1
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Carsten
Fantastic.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
We stayed in the hotel for our honeymoon and we were bright on loved it. Right at the beginning was due to our wedding a zimmerupgrade performed, the people/staff were all super nice, helpful and quick. The food (5 different restaurants) was great, everything was very clean - just a perfect honeymoon trip and we would stay there again anytime! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
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Katja
Back with friends
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2013
The first time in our reiseleben we are directly in a row to the same hotel, because last year we just found our paradise have. The negative reviews i can also after our 2. stay not understand. Our oceanfront jr. Suite in building 7 was exactly what the name says the ground floor room was 10 steps from the pool and about 20 steps away from the beach. The cleaning of the rooms was always perfect and first thing in the morning taken care of. Logically the hotel is like all other Mexico most americans populated, but with both stays ... we found the clientele was rather noble and decent. As we did in the big resorts on the Riviera Maya completely different experiences. We found the food as a more than enough. The buffet breakfast was more comprehensive compared to the last year. But we were especially thrilled, that wasn't only buffet, but also a la carte breakfast. The food is then also always warm, as it is freshly prepared. We have on the beach not experienced, that things cold or were. If you're friendly ask, have complained to the employee torn it a right to make. And if one then at the grill stop a couple of minutes have to wait, so that fish/meat are finished is me personally don't care, because i have vacation. In the evening à la carte was always very tasty and the portion size is to be adjusted, that the 4 hallways are. We often also times a course left, because the was too much and if times somewhat differently to have wanted, one must only the mouth mind. In this hotel everything is possible. The wines there are still exactly like last year in the universe inclusive several to choose from both the pinot noir, and the merlot and cabernet have reasonable quality. Also here, just ask, you'll get what you want. There is possibly just one sort wine only once clear rum, but when we asked the us the concerned what we selected food suitable found. Furthermore, the the desires from the eyes. Which we liked is, that the beachbetten not now raffles will, but that daily from 15 o'clock for the next day can reserve. Which one gets first the next morning, but if you are up early on the beach, what a through the time-lag not really difficult, you have influence on the allocation. Otherwise we can only say, it was crazy we are after 11 months from many of the staff touched upon, that you remember from last year on our room we had to the front desk a bottle sparkling wine and a fruit basket and on the last evening we a couple of heavenly handmade chocolates in the room. In the 9 days we were there at the end of april were there, the hotel was nearly fully booked and still had the staff as far as air, the you anytime for a chat were. The leads for me always to a completely different relaxing atmosphere. This time we had the Azul with a small city hotel in Playa del Carmen and combined i have to say it was perfect for us. If we a couple of years again after Mexico then is definitely the Azul beach resort again be our first choice. read hotel review
  • Service
    5.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Information about Azul Hotel & Beach Resort

Hotel Information

hotel.de

hotel.de *

In the name of our whole staff, we welcome you cordially to the Azul Beach Hotel, by Karisma. If you need a car, you can rent one directly from the hotel reception and use hotel parking during your stay. A laundry service is available. Never go hungry with the hotel's high-quality eatery and its inviting cafe/bistro serving cool drinks. Our hotel offers its guests a solarium, which is available for your use whenever you want.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Playground
  • Hotel safe
  • Phone
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Phone
  • Cable TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Private entrance
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Spa centre
  • Special massages
  • Whirlpool

Other hotel information

  • City hotel
  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Laundry service