# 15 of 91 hotels in Ehrwald

Hotel Alpen Residence(4 stars)

Florentin-Wehner-Weg 37 6632 Ehrwald View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.4
  • Service
    4.8
  • Location
    5.1
  • Gastronomy
    4.8
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    14
  • very good
    6
  • acceptable
    0
  • poor
    0
  • terrible
    1
Read all hotel reviews
Hans-Ulrich
December 2013 u+a.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2013
We felt very comfortable. The hotel leaves nothing to be desired. The service was outstanding (very nice staff). The pool and sauna area were top, the vital suite was very spacious, large bathroom walk-in closet, and an infrared cabin. We look forward already to the next year 2014, there already again booked. read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Timo
Hotel was top - catering rather a flop
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Countryside & spa
  • October 2013
The hotel is excellent. Very quiet, but you still could reach The center in a few minutes. The decor of the hotel is very good. Modern & spacious room (junior suite), a nice reception area And a very beautifully furnished spa agree with the guest contently. A good basis the behaviour of some of the staff, as well as the food troubled. read hotel review
  • Gastronomy
    3.0

    The dining - the weakness of the hotel The main course of the dinner was on two evenings good, on three evenings enjoyable, at two other rather weak. Much tasted tough, partly boiled away and not The quality of good tyrolean restaurants were used. Soups: there were seven days, two soups the oversalted were. Broccoli / & kürbiskernsuppe. The salad buffet is adequate, but in seven days without variation! 7 days the same buffet, 7 days the same dressing (yogurt, herbs & honey-mustard). At the breakfast buffet you could get the coffee filter from großkannen yourself, a variation from sausage and cheese was also available; quark, scrambled eggs and fruit salad completed the offer. Salmon with horseradish, mozzarella, small sausage, fresh tomato and cucumber (in all 4 star hotel standard) one searched but in vain. To a question at the front desk replied me 'this is not usual'. Generally you with complaints was rather with a default response 'faced' than with its complaint (especially at the front desk) seriously!

  • Service
    2.0

    The service corresponds to expectations. The check-in we were friendly received and Accompanied to our room. The dinner and the drinks, as well as the Order the food followed. On one evening we sat at a other place (we would have liked, since our son from 5 months with the noise level to 'fight' had), asked, whether this place we like, but it was not! Issues such as the day was, as our son the means or similar were not provided. In general the service in the restaurant but satisfactory. A shock - moment we experienced as we to make a brief presentation of a family suite asked. After we asked at the reception desk by a young lady not followed (accompanied comment new guests rooms) showed us the caretaker a family suite. The problem: there were two rooms of hm opened where guests were included (the doors was wordless closed), in which 3. room we had the possibility of a room to look at. The problem, the room was occupied! A jeans lay on the bed, in the kids room was clothing on the bed and the bathroom was fully equipped. Therefore, itineraries in inhabited rooms done, around other guests a 'insight to grant' - a NO GO!

  • Sport & Leisure
    5.0

    The spa area is for a hotel of this category absolutely satisfactory. From the pool with various saunas, as well as some relaxation areas, and a modern decor, this is the hotel well equipped.

  • Room
    6.0

    We had a junior suite and were very satisfied with it. A beautiful modern room, a tiled stove with a seating area, separate shower and bathtub, toilet in a separate room, a wonderful balcony and the general cleanliness leaves nothing to be desired.

  • Hotel
    4.0

    The hotel is excellent. Very quiet, but you still could reach The center in a few minutes. The decor of the hotel is very good. Modern & spacious room (junior suite), a nice reception area And a very beautifully furnished spa agree with the guest contently. A good basis the behaviour of some of the staff, as well as the food troubled.

  • Location
    6.0

    The location is very good. In a few minutes walk to the center, The hotel itself is still very quiet. Hiking tours are without detour directly from the hotel possible, A bus stop (for the village bus) is right next to the hotel to find.

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Bert
Top hotel with bad food
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • September 2013
The hotel is very good in the facilities. Rooms and restaurant, and the spa area were very good. Underground car park very attractive and the location of the hotel promises pleasant peace. We had a vital suite and were very pleased. It wasn't missing anything. The cleaning staff was very clean and we were very surprised that the food was so bad. We heard, the cost the kitchen personnel changed. The food had no taste and was usually too a mush overcooked. With under not clear what it is. For the salad there was no bread, not usual said. The ... bauerbüfett there was an antipasti hors-d'oeuvre, the actual buffet was very weak, no dumplings and other delicacies, only more floury sauerkraut and hard cauliflower. The hit was the dessert, rice pudding with cherries from the day before. The rice pudding had a similarity with sticky cement, a thick gray lump. Well even the breakfast was not great. We asked the staff for decent bread. But there were unfortunately not, only packaged or kaviarbrot. Fried egg or omelet was not announced. Unfortunately we would love to come back, but under the cards out settlement not, because one would like to also genüsslich food. read hotel review
  • Service
    4.0

    The room cleaning service was very good Service of the reception and dining room, and service on the terrace resources

  • Hotel
    4.0

    The hotel is very good in the facilities. Rooms and restaurant, and the spa area were very good. Underground car park very attractive and the location of the hotel promises pleasant peace. We had a vital suite and were very pleased. It wasn't missing anything. The cleaning staff was very clean and we were very surprised that the food was so bad. We heard, the cost the kitchen personnel changed. The food had no taste and was usually too a mush overcooked. With under not clear what it is. For the salad there was no bread, not usual said. The bauerbüfett there was an antipasti hors-d'oeuvre, the actual buffet was very weak, no dumplings and other delicacies, only more floury sauerkraut and hard cauliflower. The hit was the dessert, rice pudding with cherries from the day before. The rice pudding had a similarity with sticky cement, a thick gray lump. Well even the breakfast was not great. We asked the staff for decent bread. But there were unfortunately not, only packaged or kaviarbrot. Fried egg or omelet was not announced. Unfortunately we would love to come back, but under the cards out settlement not, because one would like to also genüsslich food.

  • Room
    6.0

    Vital suite highly recommended size and condition great

  • Sport & Leisure
    4.0

    Guided hikes not participate, pool was good and clean

  • Gastronomy
    2.0

    Food bad, good cleanliness

  • Location
    5.0

    The hotel lies at the edge of town and very quiet

Close

Altogether scarcely satisfactory
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • June 2013
The quality of the food has decreased significantly. A with fine words versehehene menu alone is not enough. Especially when these then also still unzutreffnd are. Recognizable is still the scheduled 'cutbacks'. This is all the more regrettable, since the existing potential plenty of scope for improvement would be. read hotel review
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    4.7
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    4.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
    Family friendliness
    5.0
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Klaus
Good
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2013
Perfect ski hotel for the whole family. Even for children much and eating and drinking brilliant. The scope is not yet really perfect. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.7
    Transportation connection and available excursions
    5.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
  • Room
    5.8
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.3
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
Close
Read all hotel reviews

Information about Hotel Alpen Residence

Hotel Information

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Playground
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Minibar
  • Safe
  • Balcony
  • Bathroom
  • Shower
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar
  • Packed lunches

A choice of sports

  • Hiking

Spa offers

  • Spa centre
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Tanning booth

Other hotel information

  • Airport transfer
  • Express check in and check out
  • Pets allowed
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service