# 21 of 163 hotels in Kastelruth

Hotel Alpenflora(4 stars)

Oswald von Wolkenstreinstr. 32 39040 Kastelruth/Castelrotto View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.7
  • Room
    5.4
  • Service
    5.4
  • Location
    5.3
  • Gastronomy
    5.5
  • Sport & Leisure
    5.8

Rating breakdown

  • excellent
    10
  • very good
    1
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Sylvia u. Volker
Great hotel with beauty and wellness, great kitchen
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2013
In addition to the posts is definitely to mention, that the hotel an excellent wellness-and beauty area has. The spa is very clean and diverse, the bar areas very versatile and the staff very competent. The owners, as well as the staff is very friendly and guest-oriented. The staff in the service and at the front desk are very willing to make an effort around the welfare of their guests. The kitchen is excellent and diverse. We are already several times in this hotel as a guest and will continue to be. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
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Dietmar
Great winter holiday
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
From a to z a succesful vacation, very friendly, courteous staff in all areas of the hotel. Excellent room, great cuisine, and... And... Further words are simply superfluous, it fit everything. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
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Melanie
Food needs improvement
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2013
We were as a family with a child and grandparents guest, friendly host and staff however are the nothing special on our small received - a kind word you would have been nice, the hotel has a children's playroom, but you did not the feeling the one with children welcome-only the two women in the service for our small hard and with times spoken, great is the one with the hotel's own bus the gondola is driven and föffentliche bus back right on the hotel continues. The newly designed wellness area is great managed. The rooms are okay however is ... the bathroom or the shower not the newest. The powerful shower was very weak. And now to eat the us on the most disappointed it was varied but the taste was of a 4-star hotel not worthy-which a great shame and the good impressions of the hotel a little nahm. We feast gladly! read hotel review
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    4.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Klaus
Not only the weather was good
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2012
From the family who run it very personal and at all times near the guest run hotel with first-class kitchen ( also special wishes were gladly fulfilled) and a wellness area, the no wishes to be desired. Too many German and Italian, but also some swiss (!) Guests. read hotel review
  • Gastronomy
    6.0

    We had so-called 3/4 -guest house booked; that means breakfast, in the afternoon cakes respectively lunch and dinner. Very good local/ German kitchen with south tyrol and Italian evening. Special requests were gladly fulfilled.

  • Hotel
    6.0

    From the family who run it very personal and at all times near the guest run hotel with first-class kitchen ( also special wishes were gladly fulfilled) and a wellness area, the no wishes to be desired. Too many German and Italian, but also some swiss (!) Guests.

  • Location
    5.0

    The hotel lies at the edge of town from Kastelruth direction seis at schlern with very nice view of the schlern and surrounding alpine meadows. Bus station with good connections about 100 meters away from the hotel. The center from Kastelruth is however also on foot maximum in 10 minutes to reach..

  • Room
    5.0

    We had the cheapest room type, what was completely sufficient for us. ( large room, balcony, beautiful bathroom with double sinks, and for those who need it also has a flat screen)

  • Service
    6.0

    Exceptionally good service in all areas. Particularly the head waitress Gabriela and the barkeeper Gottfried are pearls of the hotel. The long-term employment of some Employees surely speaks for a good was capitalized, you as a guest quite noticeable.

  • Sport & Leisure
    6.0

    Very well maintained heated infinity -pool (28 degrees ) in the outdoor area with a terrace, sunbathing lawn, enough chairs and partially. Feast installed sun screens, nice laid out bowling alley. ( Boccia) boules balls there is at the front desk. Indoor pool (30 degrees), salt-water indoor pool (even warmer), large sauna area (4 or 5 different) with beautiful relaxation area. Bathrobe and bathing shoe and sauna towels are provided)

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Information about Hotel Alpenflora

Hotel Information

Amenities

Hotel amenities

  • Non-smoking room
  • Playground
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Bathroom
  • Shower
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Diabetic menu
  • Hotel bar
  • Cafe
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Hiking

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Tanning booth

Other hotel information

  • Evening programs and entertainment
  • Express check in and check out
  • Pets allowed
  • Wifi
  • Newspaper
  • Laundry service