# 2 of 15 hotels in Valletta

Hotel Phoenicia(5 stars)

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Hotel Pictures - Hotel Phoenicia
Average
Recommended
Trend

At a glance

  • Very pleasant stay (5)
    "Very pleasant stay" found in 5 reviews
    • " A very pleasant stay ! " 
      5.416666666666667
      October 2011
    • " Central location, impressive old building with beautiful garden, at the first impression is a lovely old British hotel with the transmission of a perfect holiday . Compared to other five star hotels our expectations were not necessarily. The rooms oK, but ... " 
      4.541666666666667
      November 2011
    • " Wonderful atmosphärenreiches refined five star hotel ... Here one guest, spoil yourself... Very attentive staff in all level. Thanks-we liked it ... " 
      5.208333333333333
      May 2012
    • " The Phoenicia is, in every sense, a good hotel . The strengths are the location, the food and the service. The standard rooms are weak ... " 
      4.972222222222222
      September 2011
    • " A poorly-maintained and cleaned bathroom we had never stayed in a five star hotel experienced. The tiles next to the toilet were totally sprayed, there was even a yellow stripe ... " 
      2.25
      October 2011
  • The staff were very friendly (5)
    "The staff were very friendly" found in 5 reviews
    • " ... with the transmission of a perfect holiday. Compared to other five star hotels our expectations were not necessarily. The rooms oK, but not in the excellent of buildings (for example, old tv). The staff were very friendly , but it seemed often very hurried-perhaps a bit British stiff and probably command and ... " 
      4.541666666666667
      November 2011
    • " Wonderful atmosphärenreiches refined five star hotel... Here one guest, spoil yourself... Very attentive staff in all level. Thanks-we liked it very much! " 
      5.208333333333333
      May 2012
    • " The hotel has the best central location right on the bus station and a private has very nice garden, the to the pool ( inclusive mini bar) leads. The two restaurants a good service and a good selection. The accessibility with restrictions available: the entrance area is alone ... " 
      5.013888888888888
      April 2012
    • " A hotel with personal atmosphere, beautiful art nouveau-style decor in the bar and restaurant. We had a cheap room booked, the small but very nicely furnished was. Competent and accommodating staff . " 
      5.65
      February 2012
    • " A hotel for comfort and return, very centrally located at the entrance to Valletta, very friendly staff , upscale atmosphere, very good room service, the only critic point: the bathroom should be ... " 
      5.5
      May 2011
  • Comfortable room (4)
    "Comfortable room" found in 4 reviews
    • " Great location, comfortable room , best breakfast " 
      5.6
      March 2011
    • " A hotel with personal atmosphere, beautiful art nouveau-style decor in the bar and restaurant. We had a cheap room booked, the small but very nicely furnished was. Competent and accommodating staff. " 
      5.65
      February 2012
    • " A hotel with personal atmosphere, beautiful art nouveau-style decor in the bar and restaurant. We had a cheap room booked, the small but very nicely furnished was. Competent and accommodating staff. " 
      5.65
      February 2012
    • " A hotel for comfort and return, very centrally located at the entrance to Valletta, very friendly staff, upscale atmosphere, very good room service, the only critic point: the bathroom should be renovated " 
      5.5
      May 2011

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    4.5
  • Service
    5.2
  • Location
    5.3
  • Gastronomy
    5.1
  • Sport
    4.7

Rating breakdown

  • Excellent
    15
  • Very Good
    5
  • Acceptable
    1
  • Poor
    1
  • Terrible
    0
Read all hotel reviews

Summary of guest reviews by categories

Hotel in general
  • " A very pleasant stay! "  Read more
    5.416666666666667
    October 2011
  • " Central location, impressive old building with beautiful garden, at the first impression is a lovely old British hotel with the transmission of a perfect holiday. Compared to other five star hotels our expectations were not necessarily. The rooms oK, but ... "  Read more
    4.541666666666667
    November 2011
  • " Wonderful atmosphärenreiches refined five star hotel... Here one guest, spoil yourself... Very attentive staff in all level. Thanks-we liked it ... "  Read more
    5.208333333333333
    May 2012
  • " The Phoenicia is, in every sense, a good hotel. The strengths are the location, the food and the service. The standard rooms are weak ... "  Read more
    4.972222222222222
    September 2011
  • " A poorly-maintained and cleaned bathroom we had never stayed in a five star hotel experienced. The tiles next to the toilet were totally sprayed, there was even a yellow stripe ... "  Read more
    2.25
    October 2011
  • " Central location, impressive old building with beautiful garden, at the first impression is a lovely old British ... "  Read more
    4.541666666666667
    November 2011
  • " The hotel has the best central location right on the bus station and a private has very nice garden, the to the pool ( inclusive mini ... "  Read more
    5.013888888888888
    April 2012
  • " A hotel for comfort and return, very centrally located at the entrance to Valletta, very friendly staff, upscale atmosphere, very good room service, ... "  Read more
    5.5
    May 2011
  • " Great location, nice pool, over the roofs of... "  Read more
    4.569444444444445
    August 2011
  • " Very good location, very close to the bus station, so very well as a base for exploring suitable. The breakfast ... "  Read more
    4.569444444444445
    August 2011
  • " ... a nice room with a view and a small balcony. In general, the rooms, the lobby, the bar with piano and the restaurant nice to look at but not only that, you feel totally at ease with everything. The service is good, the people friendly and accommodating all, unexcited. The buffet was almost English, the jams ... "  Read more
    5.633333333333334
    November 2011
  • " ... with the transmission of a perfect holiday. Compared to other five star hotels our expectations were not necessarily. The rooms oK, but not in the excellent of buildings (for example, old tv). The staff were very friendly, but it seemed often very hurried-perhaps a bit British stiff and probably command and ... "  Read more
    4.541666666666667
    November 2011
  • " Wonderful atmosphärenreiches refined five star hotel... Here one guest, spoil yourself... Very attentive staff in all level. Thanks-we liked it very much! "  Read more
    5.208333333333333
    May 2012
  • " The hotel has the best central location right on the bus station and a private has very nice garden, the to the pool ( inclusive mini bar) leads. The two restaurants a good service and a good selection. The accessibility with restrictions available: the entrance area is alone ... "  Read more
    5.013888888888888
    April 2012
  • " A hotel with personal atmosphere, beautiful art nouveau-style decor in the bar and restaurant. We had a cheap room booked, the small but very nicely furnished was. Competent and accommodating staff. "  Read more
    5.65
    February 2012
  • " A hotel for comfort and return, very centrally located at the entrance to Valletta, very friendly staff, upscale atmosphere, very good room service, the only critic point: the bathroom should be ... "  Read more
    5.5
    May 2011
  • " ... could not be met. The hotel was relatively loud (loud doors, noise from the drain and the traffic around) and the service, at about 18:00 the adjacent o'clock loud knock on the door did the rest. The food was good (buffet and three course menu), but the attention after the release to be desired. Very ... "  Read more
    4.541666666666667
    November 2011
  • " ... totally at ease with everything. The service is good, the people friendly and accommodating all, unexcited. The buffet was almost English, the jams small selection. The restaurant has style and a good kitchen; we had once the six courses and the eight-course menu (our zwanzigster anniversary), the ... "  Read more
    5.633333333333334
    November 2011
  • " A hotel with personal atmosphere, beautiful art nouveau-style decor in the bar and restaurant. We had a cheap room booked, the small but very nicely furnished was. Competent and accommodating staff. "  Read more
    5.65
    February 2012
  • " A hotel with personal atmosphere, beautiful art nouveau-style decor in the bar and restaurant. We had a cheap room booked, the small but very nicely furnished was. Competent and accommodating staff. "  Read more
    5.65
    February 2012
  • " A hotel for comfort and return, very centrally located at the entrance to Valletta, very friendly staff, upscale atmosphere, very good room service, the only critic point: the bathroom should be renovated "  Read more
    5.5
    May 2011
4.0
Rated:  
  • 1 week
  • City trip
  • Hotel recommended
In the hotel all were friendly. A bellboy brought our suit-cases to the room and sometimes also the front door open. With maltese, english and italian one gets on Malta well.We have only once in the hotel coffee, was good but expensive(there was not even a cookie or similar-a shame). A glance at the menu told us, the the food very high prices. The breakfast buffet was clean and tidy, the tables always set nicely, only the carpet always looked very verkrümelt from.The size of the room was okay. There was a small balcony, nice view, a super comfortable bed, mini-bar … read more
Eberhard
Germany
  • Single
  • Age 61-65
247 Other hotel reviews
5.2
Rated:  
  • 1 to 3 days
  • Other
  • Hotel recommended
The maltese star hotels have been international guests and so is the service also in the ' phoenicia ' of a high standard. Of services is everything, what a business traveller or holiday-makers ask could, offered, friendliness and efficiency of the services were nothing to complain. Next to the entrance you will find a small switch for excursions/tours, you however in the winter months so, that only a limited program is available (for example hop on/hop off-buses). For the customer orientation spoke, that i after arrival at a champagne and a weihnachtskonzert invited.The hotel maintains two sophisticated restaurants, the elegant … read more
Detlef
Germany
  • Couple
  • Age 56-60
1 Other hotel reviews
5.4
Rated:  
  • 3 to 5 days
  • City trip
  • Hotel recommended
Hotel in the old style as I wanted it. Beautiful lounge piano od gypsie the diner and afterwards. Just great with imagination is a time machine 100 years ago. … read more
Birgit
Germany
  • Couple
  • Age 51-55
5 Other hotel reviews
5.8
Rated:  
  • 2 weeks
  • Other
  • Hotel recommended
The staff are very friendly, helpful, if it were also sometimes a bit slow response ( sometimes I had to the coffee several times to order), but mostly we were very satisfied. However are reasonably good English in any case needed, Italian is also, German is hardly spoken, except for a lady at the front desk, the a few words German (we often conversation with her, perhaps she could now a few more...). The rooms were always spotless cleaned and tidied up, even evenings were briefly once again the rooms checked, trash bins emptied and the beds turned down. That my blouse … read more
Rosalinde
Germany
  • Single
  • Age 46-50
4 Other hotel reviews
5.1
Rated:  
  • 1 week
  • Other
  • Hotel recommended
I was this year the second time in the hotel and me quiet and well maintained atmosphere convinced. Renovation and modernisation the room and some hotel areas is however necessary. … read more
Read all hotel reviews

Information about Hotel Phoenicia

Hotel own description

  • What the hotel offers
    The Phoenicia is Malta's oldest luxury hotel, built in the 1930's the hotel has played a key role in the social and cultural history of the island.
  • Location
    The Phoenica is located at the entrance to Valletta, Malta's historic capital built by the Knights of St. John and now recognised as a UNESCO World Heritage Site. The hotel is ideally situated for guests who want to explore Valletta and the whole island.
  • Accommodation
    All 128 guest rooms and 8 suites combine contemporary elegance with a sense of history and charm. Most rooms have breathtaking views of the Grand Harbour, Valletta and its fortifications and the surrounding areas. All bedrooms are also equipped with the latest facilities for both business and leisure including high speed internet access, cable TV, minibar, tea & coffee making facilities and safe.
  • Food and Drink
    From cocktails and quick refreshments to traditional, extended Mediterranean meals, the Phoenicia’s offerings are among the best on the island. Wake up to the burgeoning Phoenicia Breakfast Buffet. For lunch or dinner, sample inventive cuisine on the picturesque terrace of the award winning Phoenix Restaurant.
  • Leisure
    Seven and a half acres of mature gardens offering a great deal of variety, form and colour for the professional or amateur appreciator of flora to enjoy. Nestled between the gardens and the fortifications of the city is the hotel's outdoor pool where one can enjoy the breath taking views of the harbour or the awe inspiring Valletta bastions.
  • Other facilities and services
    The hotels boasts of world class, friendly, award-winning service making it a perfect retreat for the discerning traveller – and a luxurious indulgence if you want to spoil yourself or a loved one.
read more see hotel amenities

29/02/2012:

The Phoenicia has achieved the ECO certification awarded by the Malta Tourism Authority (MTA) following a detailed environmental audit to verify compliance with criteria related to waste management, resource efficiency, green procurement, staff training and general environmental management among other areas.

Hotel description *

  • Location
    This traditional hotel is located in the heart of Malta's capital Valletta, beside the gates to the historical old town. The wonderful Floriana Garden and the 16th century battlements are both located nearby and it is just a few minutes walk to the city centre where guests will discover many restaurants, cafés, shopping and entertainment venues. Valetta bus station with connections to all the towns on the island is just a few paces away and it is some 7 km to Malta's airport.
  • Facilities
    Renovated in the year 2000, this comfortable, 4-storey hotel comprises a total of 136 rooms, including 8 suites. There is a foyer with a 24-hour reception desk awaiting guests as well as a cosy seating area, a hairdresser, a brasserie, a jeweller, a newspaper and souvenir shop, lounges and lifts. Further facilities include a bar, a cocktail bar, two air-conditioned restaurants (a buffet and an à la carte restaurant) with non-smoking areas, a ballroom for up to 100 people as well as 6 various rooms for conferences and functions. The attractive grounds invite guests to take a relaxing stroll. Furthermore, there is a 24-hour room and laundry service as well as a playground on offer for younger guests. Those arriving by car may take advantage of the car park.
  • Rooms
    The comfortable and tastefully decorated rooms come with a bathroom with hairdryer, a bathrobe, a trouser press, a direct dial telephone, a high-speed Internet connection, a radio, satellite/ cable TV, tea/ coffee maker, a safe and a balcony (with views out over Marsamxett and Sliema harbours). The non-smoking rooms are located on the 1st and 2nd floors and do not include balconies. Single rooms are double rooms with single occupancy.
  • Sports/Entertainment
    There is a swimming pool in the hotel grounds as well as a snack bar, a Jacuzzi, sun loungers and parasols. In addition to an in-house gym and minigolf facilities. Live music provides some entertainment in the Phoenix Restaurant each evening.
  • Payment
    American Express, Diners Club, JCB, MasterCard and VISA are accepted as methods of payment.
  • Misc.
    Smoking is only possible outside or in the designated areas.
read more see hotel amenities
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Cafe
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Massages
  • Beauty treatments
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service
read hotel information