# 1 of 71 hotels in Albena

Hotel Flamingo Grand(5 stars)

ALBENA, Seebad ALBENA 9620 View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.5
  • Service
    5.3
  • Location
    5.2
  • Gastronomy
    5.4
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    49
  • very good
    18
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews
Björn
Lovely hotel and very nice facilities.
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
We stayed here for two weeks, and we absolutely loved it. The hotel is one of the finest hotels we have ever stayed at. The staff is very helpful, and the facilities are at absolute top quality. The pool area is very nice and kids just love it here. The restaurent serves food at a very high quality. Theres no doubt that well be back in the future. read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    Family friendliness
    6.0
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Cherkai Andrei
The best hotel in Albena
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
We come to this hotel 8 years . This is the best hotel in Albena. Albena is the best place for the rest with family and children . Recommendation this hotel for all. Welcome . We like this place , this sea and this service . read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
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Alan Hajo
Recommended
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
The hotel has a very clean and big pool. It is located on a beautiful vacation oasis with a wonderful sunny beach. The hotels visitors were mostly younger children, since the surroundings and hotel features (including the animation team) were most suitable for younger kids. read hotel review
  • Service
    5.0

    This hotel has extremely friendly staff. I was warmly welcomed with a glass of champange and an easy process to directly visit my room. The staff mostly know English, Bulgarian an German, some even knew Swedish and Norwegian. The room cleaning was fantastic, it was very efficient and clean at the same time. Even though the cleaners forgot to bring some material at some points, I really enjoyed it,

  • Room
    3.0

    The rooms were very great in general, except the fact that we recieved a room (almost) in an underground space with no view at all. We also got a room that we did not order. Also, the WiFi did not reach the room. As we tried to change rooms, we were told that we got the last room, and that it is not possible, for the whole week stay. It was hard to sleep, since there was a lot of noise from outside and the rooms hall. However, I enjoyed the room we stayed in, but not the fact that we did not get the room we were promised to get.

  • Sport & Leisure
    5.0

    There were many available activities, msotly for younger children (served by the animation team). Shopping was a great experience, since the hotel was loctaed right in front of a shopping street. Internet was reachable almost everywhere -- except our room, which was promised.

  • Location
    6.0

    The distance to the beach was somewhat less that 4 minutes, by walking. There were other possible ways of transport, such as a golf car for hire. The hotel is right next to a large street, full of small and big shops.

  • Gastronomy
    6.0

    The hotel had a big quantity of restaurants, including cafes. The main restaurant, serving breakfast, lunch and supper, was excellent. There is nothing to complain about it. The food was great, the staff were helpful and the environment overall was perfect. Great experience!

  • Hotel
    5.0

    The hotel has a very clean and big pool. It is located on a beautiful vacation oasis with a wonderful sunny beach. The hotels visitors were mostly younger children, since the surroundings and hotel features (including the animation team) were most suitable for younger kids.

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Pascu
Heaven Beach hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Hotel 5 stars, all you want : clean room, tv station in your language, huge space for you and your family, nice staff, english/russian/german speak at this hotel read hotel review
  • Room
    5.0

    The Tv had to be improve : some channel are not working or bad image

  • Hotel
    6.0

    Hotel 5 stars, all you want : clean room, tv station in your language, huge space for you and your family, nice staff, english/russian/german speak at this hotel

  • Location
    5.0

    Albena is a medium holiday resort, very good for family and couples who want beach/food and quiet placeses.

  • Sport & Leisure
    4.0

    The fitness area need improve : space too little, no personal who manage the hall,

  • Gastronomy
    6.0

    A lot of food so don't be afraid they prepare food for a city not for a hotel :)

  • Service
    6.0

    The staff are very patience with you and helpful, Foreign lanuages are speaking : russian, english, german.

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Izabel
Great experience! See you soon
  • Recommended hotel
  • Couples
  • City break
  • May 2014
We had a wonderful visit at the Flamingo Grand Hotel last weekend. The hotel was very clean and artfully decorated. Staff was very friendly and Deluxe studio was very cosy and comfortable. The SPA is excellent. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    4.7
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
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Monika
Great from the outside but then
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
Very exclusive reception area, very nice inside, and outdoor restaurant modern and really nice. The rooms are massive large but unfortunately not really clean. In september one noticed, that the season too ends goes, it closes the supermarket, snack bar and the pools are limited and very cold. Wi-fi included, safe deposit box included read hotel review
  • Service
    3.0

    Except for a waiter was the rest of the staff not very friendly. Almost only english. One has complained the eyes twisted.

  • Hotel
    5.0

    Very exclusive reception area, very nice inside, and outdoor restaurant modern and really nice. The rooms are massive large but unfortunately not really clean. In september one noticed, that the season too ends goes, it closes the supermarket, snack bar and the pools are limited and very cold. Wi-fi included, safe deposit box included

  • Location
    5.0

    With an open window is the sleep not possible, since it is directly across the street from restaurants with open-air stages and there live bands play. It is otherwise very central. Not far from the airport.

  • Room
    5.0

    Well the rooms. We had a standard room and it does not fit in with the pictures of the travel offerers. Actually there are noisy brochure no standard room, but we had one, which was very dark and not really clean. The shower was great, but after showering the bathroom under water. There are two toilets and a small kitchen with a kettle. You write it, you would every day new coffee is however not sunday So don't be fooled by the photos. I am a current photo set.

  • Sport & Leisure
    3.0

    There was entertainment unfortunately not. The pool was dirty and very cold. For a 5 star hotel not in order. There is a great spa. There you have to pay, but there, you were treated very friendly.

  • Gastronomy
    4.0

    A huge choice. The sausage and a sort of cheese were the same every morning. The sausage was each morning the the same basically, the same every morning. The food in the evening was always cold sometimes lukewarm. The noodles in bowls cold, the sauces in principle cold and the other dishes also. Operater knows you not. The restaurants were from the atmosphere was very nice

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Scharfi
A holiday, you would want to repeat.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2013
Nice holiday in a neat and clean environment. Services such as in-room safe, wireless internet, beach chairs and umbrella at the beach were inclusive. read hotel review
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Service
    4.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Astrid & Patrick
Best resort in albena-highly recommended
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2013
The hotel's condition i think is good for bulgarian standards. The lobby is very nice, large and friendly. Fully air conditioned (maybe even a little bit too cold). The hotel was clean. We had half board and that was completely enough for us. You could always have breakfast outside, as well as dinner. We thought the atmosphere was really nice. Dinner played a harfenspielerin. The guests were approximately 50% german (Switzerland, Austria) and the rest was mixed: Russians, bulgarians and many norwegians. There are many families with children of all ages. read hotel review
  • Location
    5.0

    The distance to the beach about 250 metres. From the 'shopping-mile' i was a bit disappointed. There was for example not many fashion shops, more for that 'junk shops'. I have more promised. I know, that the Sonnenstrand is different. For the entertainment is catered for. There is every evening fairgrounds each child heart more highly to strike leave. Excursions could in albena not many. With public buses you could go to varna or balschik drive. Since we were for two days rented a car, we didn't use it. We have heard, that it is not easy time with the bus. There are more like minibuses with about 15 seats and these are always full. The hotel is located right on the main shopping street.

  • Sport & Leisure
    6.0

    Entertainment we give 6-star. Our kids loved them all. A big thank you and a big praise to the whole team! :-) Mitko, the entertainment manager was a newsagents. Great! Actually i should each list... The entertainment was not at all pushy. Our children (12 and 8 years) had a lot of fun and remember have the time. Further so! Beach chairs at the beach are free and there were always plenty there. Only the deckchairs by the pool often reserved and it is annoying, if the people only at lunch to the beach chairs. The pool is really nice and large. The evening show (except on sundays) was always really great. We had a good time. Already great, the animation team organised.

  • Service
    6.0

    The friendliness was really great. With german and english you got along without problems. The room cleaning was also always tidy. The whole service no matter where, was very satisfactory. We really felt from the outset very well. When we arrived, we were with sparkling wine and juice welcomes. A nice guests.

  • Room
    5.0

    We were in 9. floor. Great view. Found the room very nice. The bathroom was nice and large. At german-language tv programs were : ARD, ZDF, RTL and KIKA. A safe is included in the price We had two toilette's. On the balcony we had a small a clothes horse. Even an ironing board and iron there is.

  • Gastronomy
    6.0

    We found the food really very good! It was always nicely arranged. You could almost every day pictures. It was always directly refilled. The service was very friendly and hard-working. The young chefs always had a smile on their lips. There was very much selection and there is plenty of choice. The buffet was also always with lots of love. The prices of the drinks were ok.

  • Hotel
    5.0

    The hotel's condition i think is good for bulgarian standards. The lobby is very nice, large and friendly. Fully air conditioned (maybe even a little bit too cold). The hotel was clean. We had half board and that was completely enough for us. You could always have breakfast outside, as well as dinner. We thought the atmosphere was really nice. Dinner played a harfenspielerin. The guests were approximately 50% german (Switzerland, Austria) and the rest was mixed: Russians, bulgarians and many norwegians. There are many families with children of all ages.

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Very good hotel.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2013
Very clean and good hotel. In my opinion the best hotel in albena. Breakfast and dinner was very good. Wi-fi worked well. read hotel review
  • Room
    6.0

    We had a deluxe studio room and thought it was great. There were two toilets, a small kitchenette and a fridge. The only drawback - the air conditioning system stank sometimes after meat or fish. On the balcony there was wooden furniture and there was a door with mosquito net. Kettle and telephone were available. There was a safe in the room, which did not had to be paid extra.

  • Location
    6.0

    Only a few minutes walk away from the beach and right on the strip. Lots of restaurants in the immediate vicinity. Transfer from the airport took 45 minutes.

  • Service
    6.0

    In the hotel all were very friendly. At the reception knew some german and with english you could get around very well. The room cleaning was good. We had no complaints. Service in the restaurant was also very good.

  • Hotel
    6.0

    Very clean and good hotel. In my opinion the best hotel in albena. Breakfast and dinner was very good. Wi-fi worked well.

  • Gastronomy
    6.0

    There were two restaurants. Both very good, but the lower restaurant more family orientated was. The prices for the drinks were ok.

  • Sport & Leisure
    5.0

    The entertainment was very discreet. There was a kids club, my kids didn't use it. At the beach the couches were, cushions and umbrellas including, which we found to be very positive. The lifeguards were very attentive. One day the manager of the hotel the towels reserved the beach chairs were collected, which we found very good, because the people have the beach chairs reserved early in the morning and came partly only after 12:00 a. m. at the pool.

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Christiane
Nothing to complain about
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • July 2013
We had a spacious room (deluxe). Clean and tidy. We felt immediately. Although many children were there (we were not in the slightest bothered), the restaurant was ok. Dirt was immediately cleared away. It was quiet at night and we could sleep well. The staff was friendly and courteous. The food was varied and delicious. The occasional use of salt & pepper is ok. Not everyone likes it gladly great seasoned. We would book this hotel again. read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
  • Location
    5.3
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Read all hotel reviews

Information about Hotel Flamingo Grand

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Cash machine on site
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar
  • Packed lunches

A choice of sports

  • Fitness centre
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • Airport hotel
  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Express check in and check out
  • Eurocard/Mastercard
  • Multilingual
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service