# 2 of 70 hotels in Albena

Hotel Flamingo Grand(5 stars)

9620 Albena Bulgarien Norden View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.4
  • Service
    5.3
  • Location
    5.1
  • Gastronomy
    5.4
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    37
  • very good
    9
  • acceptable
    3
  • poor
    1
  • terrible
    0
Read all hotel reviews
Björn
Lovely hotel and very nice facilities.
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
We stayed here for two weeks, and we absolutely loved it. The hotel is one of the finest hotels we have ever stayed at. The staff is very helpful, and the facilities are at absolute top quality. The pool area is very nice and kids just love it here. The restaurent serves food at a very high quality. Theres no doubt that well be back in the future. read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    Family friendliness
    6.0
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Cherkai Andrei
The best hotel in Albena
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
We come to this hotel 8 years . This is the best hotel in Albena. Albena is the best place for the rest with family and children . Recommendation this hotel for all. Welcome . We like this place , this sea and this service . read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
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Alan Hajo
Recommended
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
The hotel has a very clean and big pool. It is located on a beautiful vacation oasis with a wonderful sunny beach. The hotels visitors were mostly younger children, since the surroundings and hotel features (including the animation team) were most suitable for younger kids. read hotel review
  • Service
    5.0

    This hotel has extremely friendly staff. I was warmly welcomed with a glass of champange and an easy process to directly visit my room. The staff mostly know English, Bulgarian an German, some even knew Swedish and Norwegian. The room cleaning was fantastic, it was very efficient and clean at the same time. Even though the cleaners forgot to bring some material at some points, I really enjoyed it,

  • Room
    3.0

    The rooms were very great in general, except the fact that we recieved a room (almost) in an underground space with no view at all. We also got a room that we did not order. Also, the WiFi did not reach the room. As we tried to change rooms, we were told that we got the last room, and that it is not possible, for the whole week stay. It was hard to sleep, since there was a lot of noise from outside and the rooms hall. However, I enjoyed the room we stayed in, but not the fact that we did not get the room we were promised to get.

  • Sport & Leisure
    5.0

    There were many available activities, msotly for younger children (served by the animation team). Shopping was a great experience, since the hotel was loctaed right in front of a shopping street. Internet was reachable almost everywhere -- except our room, which was promised.

  • Location
    6.0

    The distance to the beach was somewhat less that 4 minutes, by walking. There were other possible ways of transport, such as a golf car for hire. The hotel is right next to a large street, full of small and big shops.

  • Gastronomy
    6.0

    The hotel had a big quantity of restaurants, including cafes. The main restaurant, serving breakfast, lunch and supper, was excellent. There is nothing to complain about it. The food was great, the staff were helpful and the environment overall was perfect. Great experience!

  • Hotel
    5.0

    The hotel has a very clean and big pool. It is located on a beautiful vacation oasis with a wonderful sunny beach. The hotels visitors were mostly younger children, since the surroundings and hotel features (including the animation team) were most suitable for younger kids.

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Pascu
Heaven Beach hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Hotel 5 stars, all you want : clean room, tv station in your language, huge space for you and your family, nice staff, english/russian/german speak at this hotel read hotel review
  • Room
    5.0

    The Tv had to be improve : some channel are not working or bad image

  • Hotel
    6.0

    Hotel 5 stars, all you want : clean room, tv station in your language, huge space for you and your family, nice staff, english/russian/german speak at this hotel

  • Location
    5.0

    Albena is a medium holiday resort, very good for family and couples who want beach/food and quiet placeses.

  • Sport & Leisure
    4.0

    The fitness area need improve : space too little, no personal who manage the hall,

  • Gastronomy
    6.0

    A lot of food so don't be afraid they prepare food for a city not for a hotel :)

  • Service
    6.0

    The staff are very patience with you and helpful, Foreign lanuages are speaking : russian, english, german.

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Izabel
Great experience! See you soon
  • Recommended hotel
  • Couples
  • City break
  • May 2014
We had a wonderful visit at the Flamingo Grand Hotel last weekend. The hotel was very clean and artfully decorated. Staff was very friendly and Deluxe studio was very cosy and comfortable. The SPA is excellent. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    4.7
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
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Read all hotel reviews

Information about Hotel Flamingo Grand

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Play rooms
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Lounge
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Shower

Gastronomy

  • Restaurant
  • Hotel bar
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • Design hotel
  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service