# 6 of 24 hotels in Djuni (Duni)

Hotel Arkutino Family Resort(4 stars)

Arkutino View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.5
  • Room
    4.9
  • Service
    4.3
  • Location
    2.9
  • Gastronomy
    4.1
  • Sport & Leisure
    4.0

Rating breakdown

  • excellent
    3
  • very good
    5
  • acceptable
    1
  • poor
    1
  • terrible
    1
Read all hotel reviews
Juergen
Traveling alone / singelreisender
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • September 2012
The hotel is very new, room is very good. Cleanliness good All inclusive breakfast food for bulgarian conditions very well. read hotel review
  • Gastronomy
    5.0

    Good for bulgarian standards

  • Hotel
    5.0

    The hotel is very new, room is very good. Cleanliness good All inclusive breakfast food for bulgarian conditions very well.

  • Location
    1.0

    The hotel lies rents in the nature reserve in Bulgaria. The next city is 20 kilometer far away. The city bugras is 40 kilometer further away. Besides beach and nature there is the hotel nothing! Therefore for single Traveler not suitable, or you love the nature. In September it is very cold, rain and gusty! You can bathe not more. The hotel lies on the hill so complete with stairs, so for disabled this hotel is not suitable! I have a walking disability! The stairs up and down very cumbersome.

  • Room
    5.0

    Since these are new, the rooms are well equipped. TV there is, only bulgarian program!

  • Service
    5.0

    Hotel employees for the service very good, it is always in the morning cleaned! The waiters have cell phones also sunday here efficient phone so you can't sleep in!

  • Sport & Leisure
    3.0

    Besides pool bar here is very little. For children very much. Respect This hotel is a family hotel. Therefore very lots of small children on the way this the whole day, you cradled by the infants! And for the food are these children also there and the scream!

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Nicole & Thomas
Great vacation, but bad stay
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
It was our first time staying in this hotel. The complex is very clean and nicely laid out. There were several building in which the rooms were accommodated. We had all-inclusive. I personally found the food not really good. Everything was cold. For certain food you had to be quick to get. With English can bulgarians nothing start. Some understand a little and can also a little German, but most of them could or do not want to. The nationalities are very sufficiently available and from German over bulgarian to Russian read hotel review
  • Gastronomy
    4.0

    The advertised in the catalog piano bar there was not, it was at least not open when we arrived at three o'clock in the morning arrived. According to the catalog but would be from to o'clock the case should be. Next to the all inclusive restaurant there were two more however not included. The atmosphere in this beautiful hotel was very pleasant. The bulgarians mix the beverages already a bit different than you know it. Liquor is in any case enough for everyone. About tips one very. Considering the no more than 200 Euro earn in a month.

  • Hotel
    5.0

    It was our first time staying in this hotel. The complex is very clean and nicely laid out. There were several building in which the rooms were accommodated. We had all-inclusive. I personally found the food not really good. Everything was cold. For certain food you had to be quick to get. With English can bulgarians nothing start. Some understand a little and can also a little German, but most of them could or do not want to. The nationalities are very sufficiently available and from German over bulgarian to Russian

  • Location
    4.0

    The location was very nice. A trip is sozopol you should definitely make. This city is ten kilometers away. The shuttle bus is not so recommendable. The price depends on the number of people. He also drove only once a day. An animation did not take place the airport from Burgas is 40 kilometers entferntl We have made a trip, this is very recommendable and under the name ' country and people offered. On this trip you can see the countryside and learn locals know. You get a impression of your life and can also honey and schnapps purchase. There are friendly and thankful people.

  • Room
    5.0

    We had a double room what a disabled room showed. As such, we found it however not so quite appropriate. With a wheelchair could it a bit cramped are. Furnished the room was but nice. Air conditioning was good you need at this time of the year not really. A mini bar there were not only a fridge. The water was however not refilled. The cleaning ladies were very hard to clean everything up.

  • Service
    4.0

    With the staff one comes already clear. If you have a understand. When there were defects they react immediately and try to get rid of them. The foreign languages skills but could developed a little. The cleaning of the rooms worked out very well. Daily the towels were changed and the soil was wiped. The mirror in the bathroom but also times deseams you know apparently not. A doctor we didn't have to use, it would be 24 hours available been.

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Never more, it doesnt go worse
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Mostly local, all-inclusive, weak occupied, next to a construction ruins, Very unfriendly reception, read hotel review
  • Gastronomy
    1.0

    Food always cold even if freshly comes, in pizzamehl the sparrows a dust-bath, all tables and chairs are full of bird droppings,

  • Hotel
    3.0

    Mostly local, all-inclusive, weak occupied, next to a construction ruins, Very unfriendly reception,

  • Location
    1.0

    300 meters to the beach, no bus, no shopping possibilities, airport 50 kilometer away,

  • Room
    2.0

    The showers are moldy, the shower is not close and runs into the bathroom, the balcony was never cleaned, rooms okay.

  • Service
    1.0

    Staff totally unfriendly, 9 waiters look rather loud tv instead of to operate, staff want to or can not speak german or english,

  • Sport & Leisure
    1.0

    There is nothing, the beach completely trashy, the way (footbridge ) to the beach is lethal,

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Detlef Grabowski
Quiet relaxing vacation in the nature reserve
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
A beautiful quiet hotel with a pool. Different room and suites in terrassenartiger complex with a small private church. The condition made a gepflegtenund clean impression. The rooms were depending upon choice well equipped, also with a fridge, flat screen tv. Every day it was cleaned. The benefits were depending on your choice of breakfast over all inclusive. Many bulgarians and russians with children were at this time there guests. Mostly were couples and families there, the a quiet relaxing vacation were looking for, in the middle of a nature reserve. read hotel review
  • Gastronomy
    5.0

    There were several all inclusive bars, the coffee and wine, as well as bulgarian specialties everything offered, as well as a typical restaurant also for vegetarians, the quality of the meals was good and also diverse, meat, poultry, fruits and sweet surprises, the confectioner hand-crafted which produced. Every day changing soups for offer. In the restaurant even, one was very much endeavored the cleanliness and hygiene to be implemented. The chef was with the dishes typical of the country, as well as with the international cuisine very familiar and had otherwise still daily for lunch and dinner a grill station on foot. The atmosphere was friendly until solid.

  • Hotel
    6.0

    A beautiful quiet hotel with a pool. Different room and suites in terrassenartiger complex with a small private church. The condition made a gepflegtenund clean impression. The rooms were depending upon choice well equipped, also with a fridge, flat screen tv. Every day it was cleaned. The benefits were depending on your choice of breakfast over all inclusive. Many bulgarians and russians with children were at this time there guests. Mostly were couples and families there, the a quiet relaxing vacation were looking for, in the middle of a nature reserve.

  • Location
    4.0

    The location at the beach leads approximately 400 meters a well laid out brettersteg to hotel's own beach. The hotel is very near to a basis of the naturreservates and is not crowded. It lies between sozopol and primorsko ever about 12 kilometer and up Burgas it was about 40 kilometer. In the hotel itself there is only one store, the most necessary things leads, to raised prices. Excursions are nearby located ropodamo river, the black sea leads. A boat is worthwhile very. The entertainment possibilities, as well as shops sin in sozopol and Burgas, as well as in primorsko.

  • Room
    5.0

    The size of the room was for a -day stay adequate, clean and partly spartan. 1 flat screen tv with 2 German. Programs, a fridge, balcony, telephone. But only a chair as possibility to sit. The hotel is now about about 3-years-old, but seemed well maintained.

  • Service
    5.0

    During our travels the staff were friendly and the wishes of the guests set. The foreign language skills were with German and English Enough to communicate. The rooms were maintained daily and a additional laundry own laundry service. Ärzliche care was available. The handling of complaints, like in our case( broken fridge and bedside lamp) was fixed promptly.

  • Sport & Leisure
    4.0

    There is a free internet access, as well as a small fitnesshalle and a well kept pool. The shopping facilities were very limited, only a small shop by the coerced could buy. Leisure offers were during our travels hardly any recognizable. The beach and quality of the water were as good. Fine sand and into the sea to walk. For children very suitable. Free chairs and umbrellas, as well as cushions were available. A functioning shower, as well as two dixie toilets were in immediate the beach. The supply at the beach was more than poor. Besides a few drinks... No food, no ice... Very, very poor and disappointing. To the beach approximately 400 meters from the hotel. A small constitutional.

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Svenja
Welcome to the' cold buffet'!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
The hotel is in large and whole okay, it must but unfortunately first be said, that it in our opinion ( and also in comparison to other four star hotels in the area) no 4 stars... ( s. other texts) It is located on a small slope, there are a lot of steep paths and stairs to go. The rooms were always clean, the restaurant whereas unfortunately not... ( s. and review in gastronomy) For the most part they were German and locals as guests on location. read hotel review
  • Gastronomy
    2.0

    Unfortunately our main criticism in the whole hotel: The bedspreads were almost always dirty, they were in the us present time never changed. Also to provide gewürzsteuer were dirty and sticky... The all inclusive-food was for a four-star hotel awful! The selection was very poor, furthermore was the food only in the silver containers arranged, it was not kept warm. We had to regularly cold food to take us! ( there is still the bbq -restaurant under the regular restaurant with about 3 dishes, this was more or less directly in front of the guest prepared and was warmer) Furthermore is the buffet an imposition for every vegetarians! There is too many meat and fleischfüllung etc. There is a extra vegetarian restaurant, however this is subject to a charge!

  • Hotel
    3.0

    The hotel is in large and whole okay, it must but unfortunately first be said, that it in our opinion ( and also in comparison to other four star hotels in the area) no 4 stars... ( s. other texts) It is located on a small slope, there are a lot of steep paths and stairs to go. The rooms were always clean, the restaurant whereas unfortunately not... ( s. and review in gastronomy) For the most part they were German and locals as guests on location.

  • Location
    3.0

    The hotel is surrounded of a very quiet nature reserve, which each guest know should be. The sea is ideally over a small approximately 200 meters long way to reach. Great there are shops not nearby, there is a very small shop in the hotel. The beautiful town of sozopol is a few kilometers and should definitely be visited! Furthermore is a river nearby, on a small tour can be made. Apart from that it looks with excursions rather bad. Also with a rental car are the possibilities in the area low, so not recommendable. ( beware of the local car renting company, the tour operator booked. Attempted, a damage the car made, the already existed.)

  • Room
    4.0

    On pictures, we have from the rooms saw, was the room/ the rooms clearly bigger. We got a small, narrow room with bed, small schreibtischchen with chair before, closet, balcony and bathroom with shower. I have unfortunately somewhat other expected, but it was generally okay. Nevertheless were the cleaning ladies very efficient, the room was always clean!

  • Service
    3.0

    Unfortunately we were at our arrival evenings at present only with large eyes looked at, we were apparently not expected! After our documents exhibited have, by the somewhat unfriendly lady at the front desk only once about 20 minutes in the computer a room for us looking for, with us, you during the whole not! You can tell, we were as ordered and not picked up... You could get along with German in the hotel rather not at all further, a few employees spoke fragmented a few German words, English is there unfortunately only little spread, but if you wanted you got along. The barkeeper at the various bars are communicative and friendly, also the cleaning ladies are very polite and engaging. The staff in the restaurant has its job, but could motivated and friendly his.

  • Sport & Leisure
    3.0

    The beach was clean and reasonable, there are enough free loungers for the guests of the hotel available. In the hotel there was a small fitness room with not so many machines, there is a minimal evening agenda offered (if at all ), the pool is very small ( these were but everything things, the notice were and we have no have assessed)

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Information about Hotel Arkutino Family Resort

Hotel Information

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Amenities

Hotel amenities

  • Non-smoking room
  • Hairdressers/Beauty salon
  • Playground
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Minibar
  • Balcony
  • Bathroom
  • Shower

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre

Spa offers

  • Special massages

Other hotel information

  • City hotel
  • 24 hour reception
  • Information desk
  • Currency exchange
  • Pets allowed
  • Wifi