# 1 of 126 hotels in Rhodes City

Mitsis Grand Hotel(4 stars)

akti miaouli 1 85100 Rodos View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.4
  • Service
    5.5
  • Location
    5.7
  • Gastronomy
    5.6
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    103
  • very good
    18
  • acceptable
    3
  • poor
    0
  • terrible
    0
Read all hotel reviews
Michael
Nice vacation at Mitsis Grand Rhodos
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2015
Mitsis Grand is a big hotel (500 rooms) directly on the Windy Beach of the Aegean Sea. We spent two weeks in a double room with a see view (the state of the room was acceptable, however some renovation should be considered by management in the near future). We have booked all-inclusive pension and this was one of the best "all-inclusives" I ever saw! The hotel is kept very clean - sometimes it is even an "issue" (using public toiletes you mostly always meet somebody of the cleaning personnel trying to wash the location after usage-) ). As a ... result: everything is shining in the hotel. In the huge lobby (with a main bar) you can use for free low-speed WIFI (128kbps). For a better WIFI speed is fee required. The hotel guests are mostly from Britains. Others came from Germany, Belgium, France, Italy, Greece, Russia and even from USA. The preferred language in the hotel is english, at reception they speak all other languages, too. You can meet there guests with children, but also older and young people use this hotel. read hotel review
  • Room
    5.0

    We had a double room with approx. 20 sq.m. for three adults. Not really much space, but we spent there only nights. TV, air condition, refrigerator - it was enough. The room would need some renovation ...sooner - better ;-)

  • Location
    6.0

    The nearest beach (Windy Beach) is just few meters from the entrance. It isn't the best one (often waves and windy). We preferred Eli Beach - just 400 m walking over a nice beach street. The Rhodos Airport is just 20 mins by taxi. Rhodos-City offers everything what a tourist could wish: Shopping, Bars, Restaurants (not sure why the guests of Mitsis Grand could need any other Restaurants, however), ancient places - everything in walking distance - welcome variety after excellent dinner in any of hotel owned restaurants.

  • Service
    6.0

    Very friendly, very helpful, with lot of additional services (e.g. my son got a gift at his birthday directly in our room!). After I had got some issues with my tour operator (related pick-up service to the airport), Dona at reception spent few hours to clarify the problem (which actually wasn't a hotel issue!) and everything was clarified. At the pool bar in the morning time we always enjoy a "special" cappuccino prepared in the best Italy tradiotions by Giorgos ! And any visit of the Mexican Restaurant was an event not just because of the great cook there, but also service from Ianis was really nice! The whole hotel personnel - inclusive hotel managers, who have been working some days up to 15 hours (!) - trying and really doing the best!

  • Sport & Leisure
    6.0

    Very professional, but in the same time unobstrusive animation and sport offer by Petar! The whole day long - starting at 8:30 and until 18:00 daily (except sundays) with morning exercises, stretching, water gym, yoga - on the highest professional level! You only need to not be lazy and participate ;-) For such professional offer you will pay at home in a fitness studio lot of money... At pools you will always find free space in shadow or sunny areas.

  • Hotel
    6.0

    Mitsis Grand is a big hotel (500 rooms) directly on the Windy Beach of the Aegean Sea. We spent two weeks in a double room with a see view (the state of the room was acceptable, however some renovation should be considered by management in the near future). We have booked all-inclusive pension and this was one of the best "all-inclusives" I ever saw! The hotel is kept very clean - sometimes it is even an "issue" (using public toiletes you mostly always meet somebody of the cleaning personnel trying to wash the location after usage ;-) ). As a result: everything is shining in the hotel. In the huge lobby (with a main bar) you can use for free low-speed WIFI (128kbps). For a better WIFI speed is fee required. The hotel guests are mostly from Britains. Others came from Germany, Belgium, France, Italy, Greece, Russia and even from USA. The preferred language in the hotel is english, at reception they speak all other languages, too. You can meet there guests with children, but also older and young people use this hotel.

  • Gastronomy
    6.0

    7 restaurants and 2 bars...with sometimes great cooks. You have a choice between "buffet" (we used it seldom at lunch and dinner time and preferred a-la-carte restaurants), Mexican, Chineese, Greek, Italy, American restaurants. On top of it : fresh crepes , pizza, ice-cream and confectionery...Not sure if this offer can be topped by even higher price level...The only issue: it isn't healthy to eat so much...and it is difficult to limit yourself by such quality of gastronomy and service.

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Tatjana
Dream holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2015
The best hotel; great food, very friendly staff, spotless clean etc. read hotel review
  • Gastronomy
    6.0

    Food was amazing! There was something for everyone.

  • Service
    6.0

    Great service! Very friendly staff, trying to please.

  • Location
    6.0

    Great location close to everything!

  • Room
    6.0

    Room was clean with comfortable beds and pillows.

  • Hotel
    6.0

    The best hotel; great food, very friendly staff, spotless clean etc.

  • Sport & Leisure
    6.0

    Great animation team ! POOLS VERY CLEAN .

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Mark
Great Hotel!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
We stayed the last week of July in this Hotel. The room was good as was the food. Animation was fine. Not really a hotel for kids between the ages of 6 and 16. Keep in mind that both the outside pools are salt water pools! Hotel is situated great, 10 min walk tot the old town. The staff were very friendly. If I ever go to Rhodos again, I will be going to this Hotel read hotel review
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Angela
Highly Reccomended
  • Recommended hotel
  • Friends
  • Beach holiday
  • July 2015
Clean,well managed,excellent location . read hotel review
  • Service
    6.0

    Great customer service,restaurants have good verity of dishes.Friendly staff in restaurant and bars. Rooms clean ,although perhaps a little tired.

  • Sport & Leisure
    4.0

    Poor if you want activities, I didn't so not a problem,evening entertainment good verity.

  • Hotel
    6.0

    Clean,well managed,excellent location .

  • Location
    6.0

    Walking distance of Old Town.Shops near by , Beach opposite hotel,

  • Room
    4.0

    Good perhaps a little tired,but spotlessly clean.shower seen better days.beds comfortable.

  • Gastronomy
    6.0

    Two bars,three restaurants & outside pool side restaurants which are excellent. All inclusive stay,drinks were all good. Well managed dining areas.

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Kenneth
A perfect holiday in Rhodes
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2015
The overall impression of the hotel is excelent, the staff are very friendly and helpful. Probably the best hotel we have been to i Greece! Our expextations vere high, but we got even more! I would recomend this hotel to everyone going to Rhodes. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Gwilym
Quality accomadation
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
My wife and I,had stayed at the Grand before this holiday,and we enjoyed ! but this holiday was quality! a very special holiday in deed! The management and staff they could not do enough for my wife and I. The hotel restraunts and thier quality of the food was excellent! The allinclusive bars were somtimes busy but always catered for our needs The swimming pools were good,the main out door pool a bit slippy but good. A small down side the internet connection could be better. My wife and I are looking forward to returning to the ... Grand as soon has we can. G D Evans& E Evans read hotel review
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Slobodan Milankov
All four of us liked this vacation
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2015
My first (but for sure not the last!) time on Rhodes. Great hotel, competent staff, guest-friendly enviroment, lot of fun for children and sports activities for adults. I must say, expectations were high, but we got even more. My wife and children already voted their favorite for the next summer ;) read hotel review
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
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Beinaerts Liliane
Excellent hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • June 2015
excellent in every way, very friendly people at the reception very clean rooms, everything perfect. All the meals perfect with enormous variation . read hotel review
  • Gastronomy
    6.0

    a great choice of restaurants and bars, excellent quality of foods and drinks, everything very clean

  • Sport & Leisure
    6.0

    daily sport entertainment, pools very clean

  • Location
    6.0

    very good location, the old city of Rhodos at a 30 minuts walk. Also next to the airport, shopping facilities in the area and many excursions possible

  • Service
    6.0

    staff very friendly with knowledge of foreign languages, the rooms very clean

  • Room
    6.0

    a big size room, beautiful furniture, comfortable bathroom, very good air-conditioning, many different tv posts, the minebar regularly filled

  • Hotel
    6.0

    excellent in every way, very friendly people at the reception very clean rooms, everything perfect. All the meals perfect with enormous variation .

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RAMI
One of the best
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
one of the best hotels we have ever visited. the stuff is very friendly. the location is perfect. the food and drinks are excellent.we enjoined the restaurants very much. i will be happy to come again next year. rami & bati read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
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Hans
Excellent hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2015
Excellent hotel, with excellent and friendly service, good location, close to the beach and Close to the Town but also quiet and relaxing. Several restaurants in the hotel, with good varierity and quality. Nice room with sea-wiew. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
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Read all hotel reviews

Information about Mitsis Grand Hotel

Hotel Information

Hotel News

25/06/2014:

we are proud to announce our new food and beverage departments Our aim is always to increase our service to all this people trust us for so many years. You are all invited to join our new gastronomic program. • MAIN RESTAURANT “ACANDIA” All meals are served in a buffet style with extended show cooking for custom food preparation. BREAKFAST TIME 07:00 - 10:00 American Buffet LATE BREAKFAST 10:00 – 10:30 Continental Buffet LUNCH TIME 12:30 - 14:30 Complete Buffet DINNER TIME 18:30 - 21:30 Complete Buffet In meals the following drinks are included: Beer, wine, soft drinks, water and variety of juices. It is important to mention that during dinner there is a dress code. Shorts are not allowed. Our restaurant is non smoking area. • ‘’IL CIELO’’ an excellent Italian restaurant offering very delicious Italian dishes, pasta, pizza and meat specialties prepared in front of the clients, without extra charge, reservation at the reception one day before. Dinner only. • ‘’WON TON’’ CHINESE restaurant, top quality from China and South–East Asia, prepared in front of the clients, reservation at the reception one day before. Dinner only. • GREEK STYLE RESTAURANT “ELLINADIKO” Discover traditional Greek appetizers – or mezzes! This restaurant is an excellent choice for lunch or dinner for guests seeking to vary their meals from the buffet served in the main restaurant. • MEXICAN RESTAURANT Serving lunch and dinner. The Pool Side TEX-MEX serves tacos, fajitas and nachos as well a large selection of Mexican food Snack Restaurant. • PITTA - BURGERS Taste the traditional pitta bread souvlaki, and a great variety of juicy burgers. Operating from 12:30-20:30. • GELATERIA-CREPERIE A taste of the intercontinental flavours for the sweet-tooth, selection of sweet - savoury Crepes, and fantastic ice cream , is served daily from 10:00 until 02:00. • PIZZA OVEN BY THE POOL Open daily from 10:30 to 18:00. It is the ideal spot to enjoy a delicious pizza between your meals. • ‘’HELIOS’’ LOBBY BAR In the entrance of the hotel, open from 09:30 – 01:00 (serve indoors and outdoors),Coffes, refreshments, exotic cocktails etc. Live piano music, that makes the bar very popular. • POOL BAR Operating on a superb open air terrace, daily from 10:00 - 01:00. Serving Coffees, refreshments, exotic cocktails etc.

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Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning
  • Free parking

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Hair dryer

Gastronomy

  • Restaurant
  • Diabetic menu
  • Hotel bar
  • Cafe
  • Breakfast buffet
  • Catering service

A choice of sports

  • Fitness centre
  • Tennis court
  • Volleyball

Spa offers

  • Massages
  • Special massages
  • Sauna
  • Whirlpool

Other hotel information

  • Airport hotel
  • 24 hour reception
  • Babysitting/Child services
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service