# 3 of 126 hotels in Rhodes City

Mitsis Grand Hotel(4 stars)

Akti Miaouli 85100 Rhodos-Stadt Rhodos View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.3
  • Service
    5.5
  • Location
    5.6
  • Gastronomy
    5.6
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    140
  • very good
    34
  • acceptable
    4
  • poor
    0
  • terrible
    0
Read all hotel reviews
Roger
Good service and an excellent variety of good food
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2015
All the staff were friendly, helpful and provided an excellent service. We ate mostly in the spacious main restaurant although there were five other restaurants one could eat. We particular liked being welcomed at the door and being escorted to a table and being asked if that was to our liking. The food was buffet style, plentiful and of an excellent quality, some of it cooked whilst you waited. The room and bathroom we had were both spacious. We had a view of Turkey from our balcony. We would recommend a sea view. This is an excellent place to stay ..., especially all inclusive, for a relaxing holiday. It is only a 20 minute walk to the harbour and then a few more minutes to the beautiful walled Rhodes Town read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Mr John Huninik
We would defiantly stay here again
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2015
Very good position right on the beach, and a 2 minuet walk to the town centre. Lovely rooms, very clean. Bars, reception and pool areas all clean and well maintained. Staff were all friendly and nothing was too much trouble. Choice of food was amazing, and all of it was very fresh, well presented and plenty of it. We didn't have to queue for anything. All in all, a very good holiday and first class choice of hotel :)))) read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Anette
We enjoyed our stay
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2015
We had a wonderful time. We did not stay all day at the hotel, rented a Car 3 .did not have lunch everything day. Swimmed in the pool everything morning. We liked the food and the entertainer in the evenings. All we missed world be a Nordic channel on Television. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
Close
Paul
Fantastic Mitsis Grand, Rhodes
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2015
It was our first trip to Greece and Rhodes was our chosen destination. This turned out to be a fantastic choice as there was so much to do and many excursions to choose from. You could do one day boat trips to visit Lindos, which I would recommend to anyone, or choose various other island visits. We also rented a car for a day and just drove around the island visiting a monestary and stopping in various towns and beach resorts along the coast. Weather was hot, being in high twenties during the day and warm at night. This was ... not a problem as our hotel room had air conditioning or you could choose to sleep with your balcony door open. The hotel itself was excellent with pleasant staff, even when they were under pressure. Room was comfortable and cleaned every day. Reception staff were excellent and all spoke English. We found that all staff at restaurants, bars and pool areas were extremely polite and accommodating especially a young lady named Andrea, who couldn't do enough for us. She is truly an asset to Mitsis Grand Hotel. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Dimitris
Amazing service!
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2015
Everything was perfect!!! As i imagined it! The food was great, its very close to the sea and also has 3 swimming pools. There is a lot of space for families and the rooms are big enough. The staff is really helpfull! read hotel review
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
George
Amazing
  • Recommended hotel
  • Couples
  • Other stay
  • September 2015
Staying at a Mitsis hotel ones again. Wonderful experience. Recommend it..... Very friendly working people and a very good FnB name Yannis. Almost perfection. Need some changes in the room but the food and the pool was very good read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Pnina ashur
Servis was be wonderful and the food was good
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2015
the hotel is very home feelintg.the whether is perpect. we enjoy to see the old part of the city. we liked the food, especially the brekfast the pool and the possibilities for our kids to play. the staff is very nice and helped us all times. read hotel review
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    4.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
Close
Joanne
Mid 60 couple - review Mitsis Grand Rhodes
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2015
E-mailed 4 times to ask for nice room due to convalescence after serious illness. After 3rd time they answered. When we arrived the foyer/bar was full and very loud, like a nightclub, because it had been raining and the group were playing inside. Our room overlooked what appeared to be an air condition unit on the flat roof below and a chimney giving off fumes which over the week were blowing into our room. On asking there were no other rooms available. We had also asked for a suite - to pay for the suite - but only 4 and ... none available. Wi fi very slow and not working properly. Should have no smoking/smoking areas - husband asthmatic. Shower over bath - quaint. I use a stick. Difficult to get in and out of. No disabled toilets that we could see. First impressions were not good, however, that impression did change over the week we were here. This is a very large, seafront hotel and it is a well run ship. All staff, without exception, are pleasant and helpful which must be attributed to Mitsis recruitment/training. Well done. Your staff are a credit to you. The hotel is spotlessly clean. You could eat here all day if you wished to - be prepared to put on weight - not the place to come to if you want to continue to diet, though you could do. Plenty of fresh salads available. There is a kettle in the room & tea/coffee, but strangely, no milk. We bought our own and kept in in the, rather large, fridge in the room. Think kitchen fridge. Would like to see more tourist information in the hotel. It is very central and although people say a 10 minutes walk to old town, with a stick, it is more like 20 minutes. The pavements are very high and some terrain is rought (outside that is). Inside, all is flat and ideal for wheelchair users etc but no disabled toilets unfortunately that we could find. There is a safe available at a cost of 25 euros a week, which is fine. To keep the room on day of leaving it is 35 euros, if they can arrange it for you. This is a very busy hotel, busy, busy, busy and full. The weather at end of September is about 28 degrees but that lovely wind from the sea makes it seem cooler and is very welcome. The air con in the room is very good and it appears that all rooms have a balcony. We enjoyed using ours. The room itself is pleasant. The bed is really good, but 2 singles put together, which is fine. Bedding is nice. Towels not quite up to standard. Rooms cleaned every day but pleasant cleaners. Dress code - casual. I could have left posh frocks at home really, but decided to wear them, as did some other ladies. We booked for the Italian special restaurant which was a bit different, but was it as good as the normal buffet? Hmm, well, the buffet itself is tremendous. Really good. Fabulous food, beautifully set out. Waiters attentive. Drinks - everything, coffees, cocktails, good 'look alike' brands eg Tia Maria, gin, vodka, Baileys. Taxi into the old town, where all of the twisty roads with shops are, is 7 euros, though for some reason we only paid 5, so maybe it differs. There is always somewhere to sit, both inside and outside though you might find yourself in the shade unless you grab your place after breakfast. Shade is often welcome though! No mosquitos, bugs of any kind that we could see. Would be an excellent place for a wedding. I don't know if they do them or not. Would like to have newspapers available but you can get them around the corner, usually a day old. Really enjoyed our stay here and would look for a Mitsis hotel again. Is it 5*? Perhaps. It does seem to be the main hotel in Rhodes, but maybe by English standards more like a 4*, but not to be sneezed at! One last word (honest) - the old town is interesting, we also visited the Aquarium and went around the shops of the 'New Town' but the rest of our time was spent around the hotel as there is perhaps not quite enough to do in Rhodes unless you go on a boat ride, which we didn't. Would recommend. read hotel review
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    4.0
    Quality of the beach
    3.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    4.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
    Family friendliness
    4.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Adam Hoffmann
3 wonderful days at Mitsis Grand Hotel Rhodes
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2015
We have been to Rhodes several times but this was our first time at Grand Hotel and we absolutely loved it! Its position is ideal, because it is both near to the city center and many beautiful beaches are pretty near, starting from the one just across the street. Our room was spotlessly clean, towels and sheets were changed daily, we really felt like our own home, something that not striked me, since I noticed the head of housekeeping to check the rooms before completing, giving further instructions to the maids. The food was splendid and as a bit food-traveler ..., i really enjoyed it. P.S. The pool is terrific, especially during the sunset, i used to spend almost 1 hour every afternoon. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.8
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
Close
Bridget
Excellent hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2015
The location of the hotel is very good and the walking distance is near the old town ...all that you need is near by.. The staff of the hotel is very friendly and helpful and the rooms are very nice with a nice view if you have a sea view room .The restaurants are splendid and a lot of choices ...the quality of the food is excellent ! Especially the different restaurants like the Chinese and the Italian restaurants ... read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    4.5
    Quality of the beach
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
Close
Read all hotel reviews

Information about Mitsis Grand Hotel

Hotel Information

Hotel News

25/06/2014:

we are proud to announce our new food and beverage departments Our aim is always to increase our service to all this people trust us for so many years. You are all invited to join our new gastronomic program. • MAIN RESTAURANT “ACANDIA” All meals are served in a buffet style with extended show cooking for custom food preparation. BREAKFAST TIME 07:00 - 10:00 American Buffet LATE BREAKFAST 10:00 – 10:30 Continental Buffet LUNCH TIME 12:30 - 14:30 Complete Buffet DINNER TIME 18:30 - 21:30 Complete Buffet In meals the following drinks are included: Beer, wine, soft drinks, water and variety of juices. It is important to mention that during dinner there is a dress code. Shorts are not allowed. Our restaurant is non smoking area. • ‘’IL CIELO’’ an excellent Italian restaurant offering very delicious Italian dishes, pasta, pizza and meat specialties prepared in front of the clients, without extra charge, reservation at the reception one day before. Dinner only. • ‘’WON TON’’ CHINESE restaurant, top quality from China and South–East Asia, prepared in front of the clients, reservation at the reception one day before. Dinner only. • GREEK STYLE RESTAURANT “ELLINADIKO” Discover traditional Greek appetizers – or mezzes! This restaurant is an excellent choice for lunch or dinner for guests seeking to vary their meals from the buffet served in the main restaurant. • MEXICAN RESTAURANT Serving lunch and dinner. The Pool Side TEX-MEX serves tacos, fajitas and nachos as well a large selection of Mexican food Snack Restaurant. • PITTA - BURGERS Taste the traditional pitta bread souvlaki, and a great variety of juicy burgers. Operating from 12:30-20:30. • GELATERIA-CREPERIE A taste of the intercontinental flavours for the sweet-tooth, selection of sweet - savoury Crepes, and fantastic ice cream , is served daily from 10:00 until 02:00. • PIZZA OVEN BY THE POOL Open daily from 10:30 to 18:00. It is the ideal spot to enjoy a delicious pizza between your meals. • ‘’HELIOS’’ LOBBY BAR In the entrance of the hotel, open from 09:30 – 01:00 (serve indoors and outdoors),Coffes, refreshments, exotic cocktails etc. Live piano music, that makes the bar very popular. • POOL BAR Operating on a superb open air terrace, daily from 10:00 - 01:00. Serving Coffees, refreshments, exotic cocktails etc.

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Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Additional childrens' bed
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Shower

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Cafe
  • Breakfast buffet
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Massages
  • Special massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service