# 11 of 636 hotels in Pattaya

Centara Grand Mirage Beach Resort Pattaya(5 stars)

Moo 5 Naklua 277 20150 Pattaya View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    5.2
  • Service
    4.6
  • Location
    4.9
  • Gastronomy
    4.7
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    12
  • very good
    5
  • acceptable
    4
  • poor
    0
  • terrible
    0
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The most helpful positive review

4.671428571428572

We had a junior suite on the club Mirage of the hotel Breakfast and special offers in club were included. Wi-fi only 2 days are included. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.3785714285714286

We stayed a week in this hotel. I would like to recall, that we have no friends are, if you on account of the besucheraufkommen ( nationalitätenaufkommen ) the whole focus on these guests and so the actual style, the actual flair, completely changed and tampered with. It is a pity, as this complex really the potential for a 5 star hotel should have. But with this kind of leadership not even the right in a grups to be included. We stayed for 3 days g …  read hotel review

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Markus
Amazing holidays
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
We really enjoy our holiday and centara was an amazing Place to stay. Everthing was clean and the stuft was Friends and Nice. Thank you! It wasnt the Last time for us in centara. Please stay amazing as you are! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Service
    4.8
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
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Daniel
Nice pool - service a disaster.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2014
We stayed a week in this hotel. I would like to recall, that we have no friends are, if you on account of the besucheraufkommen ( nationalitätenaufkommen ) the whole focus on these guests and so the actual style, the actual flair, completely changed and tampered with. It is a pity, as this complex really the potential for a 5 star hotel should have. But with this kind of leadership not even the right in a grups to be included. We stayed for 3 days guests of the oriental mandarin in Bangkok, so was the impression of a world-class hotel ... still fresh, and even scarier, the judgment on this hotel. The check in was chaotic. Actually, our arrival nobody interested. The front desk staff was overwhelmed and was not thai, or at least with an international 'welcome' welcomes, but directly to russian. This fact was almost through the entire stay upright. The hotel could be so rather in the kremlin are established, than at the beach Pattaya. Russian theme nights, russian leaflets on the room, russian signs, russian-speaking thai in the service. Actually everything russian. We were then asked to the not yet finished room to wait. (rooms in the highest category). That is not unusual, but the related service was under all sow. Always again other times, always again new console, no interest. We have actually every demand, whether the room is ready, again newly checked in and us again and again by a variety of employees of the reception washed, until any time someone speak english. No structure visible. Without number't even have the possibility to get something to drink to arrange our own, or without badetuchkarte already times a towel for a beach chair at the pool to get, the more the time to bridge. This chaos continued for the entire stay. Breakfast chaos. No cutlery, another time, no cups. Always only cold scrambled eggs, even, if it fresh from the kitchen - cold. Not only not warm - freezing. Omelette no chance. An egg chef hopeful overstrained. Not a single morning we got a table assigned, the full set. We asked (other contraband well-known in the area), whether our parents/in-laws us during the day time to visit, because this time the pool wanted to see (the only successful in the hotel complex). We got the answer, that you are in the fitness center, day passes can buy for 250 Baht per person (for the bath-towel). There arrived we were to incomprehension and speak with hands and feet, back to the front desk sent. Other employee/new challenge. Then it cost 550 Baht per person which we also agree, probably simply only happy, because something worked. But he wanted to have a colleagues ask. Then they said we need to go after consultation with the manager hold. We asked this now, so that we do not again have to start. We got then again surprisingly a full 'no'. - they were fully booked and wool no visitors. We got the room for sleeping and two beach chairs at the pool in a peace zone for bathing. In this zone remained over our entire stay at least 10 are daily unused. A service for drinks came in one week never past. We spent most of the time outside of the hotel. Eat at the hotel on principle didn't. We are now, as scheduled on koh samui. Here we are now in a hotel (hall samui), where one service finds and experiences. Centara grand Mirage Beach resort once and definitely never again. read hotel review
  • Hotel
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    3.0
    Disabled-friendly
    1.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    3.5
    Quality of the beach
    2.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    5.0
  • Service
    1.0
    Staff's knowledge of foreign language
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
  • Gastronomy
    3.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    4.0
  • Location
    4.5
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
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Iris
At least architecturally the best in Pattaya.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2013
We had a junior suite on the club Mirage of the hotel Breakfast and special offers in club were included. Wi-fi only 2 days are included. read hotel review
  • Room
    5.0

    Large junior suite in the ' club Mirage'. All rooms have wonderful sea view. Smoke only on the balcony. Nice. Large bathroom with incentives. Bathroom and toilet very clean. General condition of the room was good. Good, friendly service. Air conditioning hard to regulate, but functions,

  • Hotel
    5.0

    We had a junior suite on the club Mirage of the hotel Breakfast and special offers in club were included. Wi-fi only 2 days are included.

  • Service
    4.0

    Staff unfortunately no knowledge. I found this for a hotel in this category more than annoying. In the ' restaurants very unfriendly staff. Because of the language barrier but no opportunity of this side. Tables in the restaurant dirty. Food so far ok, but of course overpriced, as in all 5 star hotels of this world. -) Room cleaning good, staff were very friendly and zuvoirkommend.

  • Location
    5.0

    Hotel about 4 kilometer away from the walking street. About 1 kilometer to the main road with several, also german, restaurants. Taxi conditions directly before the door. Mini supermarket directly in front of the hotel. This is 24 hours opened.

  • Gastronomy
    3.0

    Restaurants for me rather poor. The tables were not cleared quickly. Tables were not wiped, Buffet badly organized. Hygiene general there hard at the border. Atmosphere mies, as the staff was very desireless. Different kinds of cuisines. On certain days, different events, such as, for example, beach bbq. Menu mainly eastern european guest structure coordinated.

  • Sport & Leisure
    6.0

    The pool area is definitely the, what the 5 stars of the hotel does not warrant. Wonderful and iddenreich laid out. There are slides and grottoes, a lazyriver, but also quiet pools. The beach is, as in general Pattaya very narrow and not very nice. The hotel has direct access to the beach and the beach chairs were included in the price. However one must for a place on the beach early, as it's only a few beach chairs.

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Information about Centara Grand Mirage Beach Resort Pattaya

Hotel Information

hotel.de

hotel.de *

Our whole team would like to cheerfully welcome you to the Centara Grand Mirage Beach Resort Pattaya. Luxury Hotels abound, but the Centara Grand Mirage Beach Resort Pattaya is a great choice to fulfill all of your needs and expectations. Book with us and find out! Make yourself at home We offer a lift for convenient access to the fetchingly furnished rooms on the upper floors. Our friendly staff will greet you in the lobby. Where you will stay Satellite TVs are provided in each of the hotel rooms. The international newspapers found in each of the hotel rooms are a big hit among our visitors. The hotel visitors enjoy the safe and the well-stocked minibar that are present in all of our rooms. When visiting us, our guests are provided with rooms with a properly functioning telephone. The radio in our hotel rooms allows you to listen to some tunes and the news. Bathrooms in the hotel feature a shower, a bathtub and a hairdryer. You can comfortably get ready in the morning thanks to our bathrooms that feature a shower and a blow-dryer. You'll also find complimentary robes included in the bathrooms. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Satellite TV
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Bathroom
  • Shower
  • Electronic room keys

Gastronomy

  • Breakfast
  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Aqua park
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Business travellers
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • 24 hour security
  • Information desk
  • Currency exchange
  • Pets allowed
  • Wifi
  • Newspaper
  • Laundry service