# 1 of 9 hotels in Santa Lucia

Hotel Club Santa Lucia(3.5 stars)

Ave. Turística. Carr. Tararaco. Playa Santa Lucía. Nuevitas. Camaguey Show map
Hotel Pictures - Hotel Club Santa Lucia
Average
Recommended
Trend

At a glance

  • Staff is friendly and helpful (1)
    "Staff is friendly and helpful" found in 1 review
    • " staff is friendly and helpful but because reduction of the staff quite busy! English, a little German shall be understood. ... " 
      3.8333333333333335
      January 2012

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.9
  • Room
    4.6
  • Service
    4.0
  • Location
    4.1
  • Gastronomy
    4.1
  • Sport
    4.6

Rating breakdown

  • Excellent
    2
  • Very Good
    2
  • Acceptable
    3
  • Poor
    1
  • Terrible
    0
Read all hotel reviews

The most helpful favorable review

5.708333333333333
2 out of 2 people found this review helpful

A very well run all inclusive-Hotel, spacious and very well maintained, on this trip to relax for a day by handicapped people. The food in buffet form are very plentiful, the choice was large, and the taste is very good. The staff is friendly and very concerned about the well being of the guests endeavored. Many small details in the area are pleasant and the hotel stands out from the other standard-all inclusive plants Cuba's from. …  read more

The most helpful critical review

3.6666666666666665
2 out of 2 people found this review helpful

the hotel is at least 18 years old and looks like it. The building are from the outside not well maintained. The beach bar is a booth without tables and chairs; it was empty. The stage for performances now renovated. the guests are almost only Canadians; a few Russians and German. …  read more

Summary of guest reviews by categories

  • " staff is friendly and helpful but because reduction of the staff quite busy! English, a little German shall be understood. ... "  Read more
    3.8333333333333335
    January 2012
Olaf
Switzerland
  • Couple
  • Age 51-55
1 Other hotel reviews
5.6
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
Eyes on. There is lots to discover. Nice and relaxing vacation. Bevöllkerung very friendly and open. Excursions, as everywhere, very overpriced. On mouth to mouth recommendation 8... The 3 neighboring hotels cooperate together, well for the guest. Gladly again. … read more
Walter
Germany
  • Couple
  • Age 66-70
2 Other hotel reviews
2.9
Rated:  
  • 3 to 5 days
  • Beach
  • Hotel not recommended
The hotel is on a long neglected beach for dreary hinterland with morastigen lagoons and a variety of mosquitoes, which are also the hotels penetrate. At the beach worries no one around glass and cups. The lunch was horrible kratzender stehgeiger and pushy tip erspielen. At night we got calls on the phone. If you took off reported no one. Things, they were to take home would, in a sided include. The hotel was middle november almost empty. We understood why. … read more
3.7
Rated:  
  • 1 to 3 days
  • Beach
  • Hotel not recommended
at the front desk we almost only bad experiences made. A lady was very unfriendly. We wanted a room change, since in the area the music was so loud, that you can't even with ear plugs in the ears to sleep. On persistent Insistence we could the hotel boss speak: this had a view and for the next day one other room promised. Deliberately lady at the front desk has on the next day the room not available provided. After several hour Negotiations with the help of an German-Cuban we have gone against extra charge a quieter suite. in the suite … read more
Benno
Germany
  • Family
  • Age 41-45
15 Other hotel reviews
3.8
Rated:  
  • 3 weeks
  • Other
  • Hotel recommended
staff is friendly and helpful but because reduction of the staff quite busy! English, a little German shall be understood. the cleaning of the rooms takes place daily. mini Club/Babysitting available but we didn't used. A doctor is the days and from 17:00 to call reachable.As mentioned above there is a snack bar at noon till about 6:00 P. M. and then from 11:00 P. M. the night open until 05:00 A. M.. Hot dogs and hamburgers are not with love prepared. Sandwich, fries okay. The pool bar is open until 11:00 P. M. and bar in the lobby 2 … read more
Gerhard
Germany
  • Couple
  • Age 66-70
17 Other hotel reviews
5.7
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel recommended
A very well run all inclusive-Hotel, spacious and very well maintained, on this trip to relax for a day by handicapped people. The food in buffet form are very plentiful, the choice was large, and the taste is very good. The staff is friendly and very concerned about the well being of the guests endeavored. Many small details in the area are pleasant and the hotel stands out from the other standard-all inclusive plants Cuba's from. … read more
Read all hotel reviews

Information about Hotel Club Santa Lucia

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Hotel amenities

  • Hotel safe
  • Lift
  • Central heating

Room amenities

  • Writing bureau
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom
  • Hair dryer

Gastronomy

  • Full board
  • Hotel bar

A choice of sports

  • Volleyball

Other hotel information

  • City hotel
  • 24 hour reception
  • Eurocard/Mastercard
  • Car hire
  • Wifi
  • Newspaper
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