Hotel Schützen(3 stars)

Fuhren 439 3822 Lauterbrunnen View on map
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Hotel review overview

David
Grudging hospitality
  • Hotel not recommended
  • Singles
  • Business trip
  • January 2014
Nice, well-maintained hotel in a good setting. Furnishings are nice solid wood. Big room with balcony. Hotel is closed and locked except when staff are there. You have to sit outside in the cold and wait for them to arrive at 1600 if you haven't checked in yet. read hotel review
  • Gastronomy
    4.0

    The food was good and the service was pleasant and efficient. But once again, after I paid for a full meal with some wine I asked for a simple glass of water and was charged 2 Francs for it. This was winter in the Swiss Alps and there was plenty of water available. This was just petty and greedy. Instead of appreciating my business they tried to get a couple more Francs. Breakfast costs 20 Swiss Francs which is almost twice as much as the other hotels in Switzerland and Austria that I stayed in. I did not try it for that price.

  • Hotel
    4.0

    Nice, well-maintained hotel in a good setting. Furnishings are nice solid wood. Big room with balcony. Hotel is closed and locked except when staff are there. You have to sit outside in the cold and wait for them to arrive at 1600 if you haven't checked in yet.

  • Sport & Leisure
    4.0

    The live music was very good and there are quiet roads to walk on up the valley.

  • Service
    1.0

    Staff tried to be friendly and did their jobs well. But I think that the owner's priority is to make extra Francs wherever possible, rather than treat guests as guests. Employees were sternly corrected in public. I paid for a two person room so I could have a balcony and view. On the second day my second pillow was removed. I asked for a replacement and was told that it would cost 5 Swiss Francs. I was paying over 1200 Swiss Francs for a week for a two person room and when I pointed that I was grudgingly given a second pillow, as if it cost them more for me to have two pillows. Very petty and rude.

  • Room
    3.0

    The room was large and furnished well. But removing the second set of towels and the pillow was very petty. I was told that I could not eat in the room. That is just ridiculous. I travel internationally for my work and I have never been told that before. In fact, this was the most strained and oddest hotel stay I have ever experienced. It seems I did something to annoy the owner or maybe it was just a bad season and they were stressed, I don't know. But since I was one of the few guests and paying for a two person room for a week, it seems like they would at least appreciate my business. Instead I was treated as a nuisance or a bad employee who needed to be scolded.

  • Location
    6.0

    The location and views are great.

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Daniel
Too old, too expensive.
  • Hotel not recommended
  • Friends
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • January 2013
Much too small, too expensive. Lauterbrunnen has better places to stay. The rooms are renovated. Battery would be for the bathroom a compliment. The area is the ideal starting point for skiing in the jungfrau region, read hotel review
  • Service
    2.0
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
  • Gastronomy
    3.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    3.0
  • Room
    1.5
    Size of the room
    2.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
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Florian
Inexpensive hotel directly on the Schilthorn-foot
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • January 2013
Nice, relatively inexpensive hotel in lauterbrunnen, quite close to the train station, at the valley station of the schilthornbahn cable car and especially right on the end of the ski slope from Schilthorn. Very nice staff! read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Peter
Hotel with swiss charm!
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • December 2012
Classic swiss chalet-style hotel. The room was very spacious and very tidy. Also the bathroom was good (shower) and toilet very clean. There was a balcony and we had the view to the front of the hotel on the mountains. We were over new year's eve in the hotel and the evening entertainment with swiss music, as well as the food were very suitable. The service with the food in the restaurant was good and courteous. The hotel is ideally located to every day to make excursions. In terms of value for money we were very satisfied. We were very ... satisfied and would gladly come again. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    5.0
    Size of the room
    6.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
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Alexander
Simple, rustic comfortable, nice location
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2012
We pushed on our spontaneous trip to the Bernese, oberland in lauterbrunnen on this already from the outside attractive hotel. After a small aperitif on the hotel terrace with a nice view fallsview, we decided to stay here. We decided for a room with large terrace and lateral view of the cases. The room was spacious with wooden furniture, but also newer design (lamps). Everything was very clean and tidy inclusive bathroom, this as only drawback a bit small is, and large people in the shower probably dealing with the ceiling make. The breakfast, in a urgemuetlichen 'Stube' serves, was ... diverse and the coffee you could selbststaendig and as much as you wanted from a machine in different variations to choose. The table was based on the room number assigned. There are potential of improvement: the table should be left the guest. At the service there was nothing to complain about - always friendly, competent and we were with good Ratschlaegen to tourist attractions in the area informed All together a place where you gladly anytime again visit more once and would not hesitate to recommend, if one Swiss rustic and simple uncomplicated like. read hotel review
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
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Information about Hotel Schützen

Hotel Information

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Playground
  • Lift
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Additional childrens' bed
  • Phone
  • Central heating
  • Safe
  • Bathroom
  • Inside access
  • Wake up call/Alarm clock

Gastronomy

  • Breakfast
  • Restaurant
  • Diabetic menu
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Cafe
  • Number of cafes altogether: 1
  • Number of cafes for non-guests: 1
  • Breakfast buffet
  • Packed lunches
  • Catering service

Other hotel information

  • Non-hotel guests can/cannot access the area: open
  • Business travellers
  • Express check in and check out
  • Cash payment
  • English
  • Ticket service
  • Information desk
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper