# 14 of 69 hotels in Trier

Pentahotel Trier Europahalle(4 stars)

Kaiserstraße 29 54290 Trier Germany View on map
Average rating
Recommended
Trend

At a glance

  • We were very satisfied (2)
    "We were very satisfied" found in 2 reviews
    • " We are for 1 day and 2 nights checked in. The hotel has our expectations met and we were very satisfied . When we a smoker's room we wanted, the for us despite reservation was not anticipated, no ... " 
      5.61388888888889
      August 2012
    • " ... When we a smoker's room we wanted, the for us despite reservation was not anticipated, no circumstances a room to the Available. US the furnishings respectively the attractive appearance in very good hotel pleased. " 
      5.61388888888889
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.5
  • Room
    4.3
  • Service
    4.7
  • Location
    5.5
  • Gastronomy
    5.0
  • Sport & Leisure
    4.2

Rating breakdown

  • excellent
    36
  • very good
    26
  • acceptable
    9
  • poor
    2
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4

The positive first: full, central location, friendly staff. Admittedly we had a 'special offer' used. But a four-star hotel you expect- no matter what price a lot. when we our room entered struck us the odor a laundry room, in the vapor of Kochwäsche lack ventilation after three days added to enjoy is, contrary to. After we this at the front desk when challenged, waiting for us after our return from the city Blumenduft. We could then even the presumed to …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.8

the hotel is quite getting old. The size of the room was adequate. The bath an ' eyes' for lovers of the seventies: Green setting, old, of various modifications, perforated tiles, about 30 years old a shower-bath with a rainfall curtain, a use zehnmaligen ripped bath mat... Terrible. the room was dusty, the furniture partly strong worn, the bathroom door had the charm an equipment shed verschlages. we had no breakfast elected(16 euros per person)- that …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (2)
      Comments related to "Hotel in general" found in 2 reviews
      • " We are for 1 day and 2 nights checked in. The hotel has our expectations met and we were very satisfied. When we a smoker's room we wanted, the for us despite reservation was not anticipated, no ... "  read hotel review
        5.61388888888889
        August 2012
      • " ... When we a smoker's room we wanted, the for us despite reservation was not anticipated, no circumstances a room to the Available. US the furnishings respectively the attractive appearance in very good hotel pleased. "  read hotel review
        5.61388888888889
        August 2012
Thomas & Jutta
Perfect hotel Trier.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2014
The Penta Hotel in Trier is just perfect. Here makes you feel right. Super nice young team. All staff very friendly and helpful. Here the guest was welcome. Delicious, rich breakfast buffet with different coffees. Parking and garage cost extra. In the area almost only anwohnerparkplätze. Very modern decor. On the floor at the elevator vending machine with drinks and sweets. Free bottle of water (0, 75liter ) in the room. Check-out until 12:00 a. m. very good. Most other hotels give here 11:00 a. m., partly also already 10:00 a. m. before. Centrally located close to ... the pedestrian zone. All attractions can be reached on foot. Would gladly come again to the Penta Hotel Trier. Definitely recommended. read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Room
    5.3
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Wienand, Heidi
Very good!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
We were in the last 5 years very often pentahotel Trier. Each time we were from the friendliness of the staff surprised. Particularly to emphasize we would like to the service with the breakfast, and service. Rooms nice and big. The town is very nice for strolling, both during the day, also in the evening. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Gastronomy
    5.5
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Atmosphere & furnishings
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Manfred & Roswitha
Great hotel in a great location...
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
Top hotel in top location, directly on the pedestrian zone, very quiet rooms, great breakfast buffet with large selection, nice staff, very spacious and clean rooms, read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Location
    5.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
Close

On penta - and was very satisfied
  • Recommended hotel
  • Families
  • Translated
  • City break
  • September 2013
Near the city center hotel with very friendly staff and great breakfast read hotel review
  • Room
    4.0

    The hotel dates from the year 1978/79. the baths were probably 2012 renewed and the latest. This is very positive. The rooms in the 5. floor was (still) not renovated and is probably from the early 90 that we could not understand. The hotel from the 70. years comes it was clear to us, the lobby and the restaurant with the bathroom with the typical penta-look, so we were disappointed with the room. Nice was the broad bettfläche with a double bed and the extra bed.

  • Service
    6.0

    During room reservation, check-in, extra bed, buffet breakfast and front office we experienced friendly and competent staff, which with questions and ask the children always time to answer nahm.

  • Gastronomy
    6.0

    The breakfast buffet is just as top rating. Attractive facilities, beautiful drawings and wise sayings on the wall were the framework for the rich and fresh buffet. sparkling wine was fresh, my omelet (special order) was hot. Always gladly again.

  • Hotel
    5.0

    Near the city center hotel with very friendly staff and great breakfast

  • Location
    6.0

    The Penta Hotel is located at the edge of the pedestrian zone. For city investigations the ideal starting point. With the car we arrived at the hotel without any problems. Because we have a hotel in the city center were looking for full marks.

  • Sport & Leisure
    5.0

    In summer outside lounge at a large sandpit. Lobby with many sitting areas and billiards very comfortable.

Close
Rolf
Old hotel, new facade.
  • Hotel not recommended
  • Friends
  • Translated
  • Proof of booking
  • City break
  • July 2013
The hotel was already older. We booked this hotel through sonnenklar. Tv booked, because penta hotel a certain comfort to have. No 4 star hotel. read hotel review
  • Room
    2.0

    After going through dark corridors reached our rooms, the disappointment was quite large. Old dirty carpet, old furniture, wobbly bed. The room of our friends, the fridge was developed. On demand one explained us, that is broken and will eventually installed again. The bathroom was renovated and made a clean impression.

  • Location
    5.0

    Great location, direct city center.

  • Service
    3.0

    The eingangstheke was the best in this hotel. The check-in took forever and so we could in peace once a drink to take us. The special ambience we felt nothing.

  • Hotel
    3.0

    The hotel was already older. We booked this hotel through sonnenklar. Tv booked, because penta hotel a certain comfort to have. No 4 star hotel.

  • Gastronomy
    4.0

    Breakfast was ok, but nothing special.

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Read all hotel reviews

Information about Pentahotel Trier Europahalle

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This business hotel is located in the city centre of Trier, adjoining the Europahalle conference centre and close to Karl Marx Haus. Other attractions in the area include the Roman amphitheatre and the Roman Imperial Thermal Baths which are about 500 metres away. Shopping facilities are around 1 km away and it is approximately 1.5 km to the main train station.
  • The hotel features 127 accommodation units. Guests can use the lift for quick and comfortable access to the upper floors. Amenities include a safe. Internet access and wireless internet access (for a fee) are available in the public areas. Gastronomic options include a restaurant, a breakfast room and a bar. Parking facilities available to guests include a garage and a car park (for a fee). Additional services include room service and a laundry. Active guests can make use of the bicycle hire service to explore the surrounding area (for a fee).
  • The hotel offers non-smoking rooms. Each accommodation unit features a double bed or a king-size bed. A minibar and a desk also feature. Each accommodation unit offers internet access, a telephone, a TV, a radio and wireless internet access. Wheelchair-accessible rooms are also bookable. Each of the bathrooms features a shower, a bath and a hairdryer.
  • The terrace is the perfect place to while away the time. The hotel offers guests leisure options, including cycling/mountain biking (for a fee).
  • The hotel offers the following bookable meals and board options: breakfast, B & B and half board. The hotel additionally offers special deals.
  • The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Number of lifts: 2
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Terrace
  • Bathroom
  • Shower
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Vegetarian dishes
  • A la carte
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Cafe
  • Number of cafes altogether: 1
  • Number of cafes for non-guests: 1
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre

Other hotel information

  • 24 hour reception
  • Number of stars/domestic category: 4 Stars
  • Non-hotel guests can/cannot access the area: open
  • Business travellers
  • Express check in and check out
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service