# 16 of 722 hotels in New York - Manhattan

Hotel New York Marriott Downtown(4 stars)

85 West Street at Albany Street View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.4
  • Service
    5.2
  • Location
    5.3
  • Gastronomy
    5.0
  • Sport & Leisure
    4.0

Rating breakdown

  • excellent
    17
  • very good
    8
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Mohammad Hamas Rahman
A Class Apart
  • Recommended hotel
  • Friends
  • Other stay
  • April 2015
I was on the 19 floor and the view was just awesome. I could see the skyline from there. The bed was soft yet firm. This best thing was the spacious bathroom. Also a complementary regular wifi access was given with the room but I'd recommend one to upgrade to premium since the internet speed wasn't that great. The lifts were super quick in transporting the people up and down the hotel. Another good thing was the availability of multiple sockets and USB ports for charging, with different voltage outputs for tablets and smart phones. A 35inch(30-40inch) TV is standard ... with all rooms which has a standard cable access providing most of the important worldwide channels. The dining services are good. The food presentation and the taste is good. read hotel review
  • Service
    5.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Room
    5.8
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
Close

A great base for exploring NYC
  • Recommended hotel
  • Couples
  • Other stay
  • December 2014
This was a great find. We normally stay in midtown but this was just as convenient. read hotel review
  • Service
    4.0

    The staff was generally friendly. We had a bit of a wait to check in; a couple of large parties were ahead of us.

  • Room
    6.0

    We had a fabulous room. My elite status scored us an upgrade to a corner suite with views of the Freedom Tower, the Hudson River, and Ellis Island. I wish we could have stayed longer just to enjoy the view.

  • Hotel
    6.0

    This was a great find. We normally stay in midtown but this was just as convenient.

  • Gastronomy
    4.0

    The restaurant was good. The servers were generally friendly and the food was good.

  • Location
    6.0

    The hotel is just a couple of blocks from the new Freedom Tower! You can easily walk to Wall Street and the financial district or to City Hall, and the subway also is close by.

Close
Franklin Delano
The best place to stay when visiting Ground Zero
  • Recommended hotel
  • Families
  • Other stay
  • December 2014
This is our second stay at the Marriott Downtown at Ground Zero and The 911 Memorial. It continues to live up to the Marriott Standard of cleanliness and great service. If you want to get out of the hotel for breakfast, lunch or dinner, there are wonderful dining spots in walking distance. We had a wonderful view of Freedom Tower from our hotel window. read hotel review
  • Service
    6.0

    The Front Desk and Bellman Staff were top shelf!!

  • Room
    6.0

    Nice room with a great view of Freedom Tower at Ground Zero.

  • Hotel
    6.0

    This is our second stay at the Marriott Downtown at Ground Zero and The 911 Memorial. It continues to live up to the Marriott Standard of cleanliness and great service. If you want to get out of the hotel for breakfast, lunch or dinner, there are wonderful dining spots in walking distance. We had a wonderful view of Freedom Tower from our hotel window.

  • Location
    6.0

    We were less than a block away from Ground Zero, The 911 Memorial and Freedom Tower.

Close
Ricardo
Just behind ground zero
  • Recommended hotel
  • Couples
  • City break
  • May 2014
Marriott Hotels are also known for their quality and this was not an exception. Great rooms, atmosphere and friendly staff. The hotel it's located just behind grond zero so it's a great location for visiting also Liberty island and other NY attractions. There is insde the hotel a great Pub where the Burgers are really good. read hotel review
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    5.7
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
Close
Karl
We had a wonderful sleep after the exciting New York tours.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2013
We chose the Marriott Downtown Manhattan because we were already familiar with the overall good quality of Marriott and we wanted to sleep well and have easy access to the subway. We had a room with a view of the Hudson, there was very little noise from the street (well insulated) - the beds were awesome - everything worked (air conditioning, bathroom, etc.) - always helpful staff- Only the restaurant should be avoided - no competent staff - quite expensive breakfast - rather walk a few blocks and go to a diner - especially recommended is Georg's 11 Rector ... Street, New York read hotel review
  • Service
    4.8
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Gastronomy
    3.3
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    3.0
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    6.0
Close
Ossa
Good starting point for sightseeing.
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • August 2013
The hotel is located in top Downtown, a few steps away from the ground zero and Staten Island ferry; U-bahn in the immediate vicinity. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
Close
Ralf
As far as actually okay
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • July 2013
Overall, the hotel is really recommendable. The only thing which really a bit amazed is, that no free wireless are available has. Instead it costs 1 7 $for 24 hours and the is in my opinion not anymore. read hotel review
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Location
    5.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
Close
Read all hotel reviews

Information about Hotel New York Marriott Downtown

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach (Sand)
  • What the hotel offers
    " Hotel New York Marriott Downtown Marriott Downtown is a 4 star hotel located in the Financial District of the New York City. This historical hotel is recommended by families and by couples for honeymoons and short holiday breaks. Check-in time starts at 4 PM, check-out must be done before noon. High-speed Internet is available on-site. Special features for the disabled and handicapped guests have been provided, including accessibility equipment for the deaf and raised signage.
  • Location
    The convenient location of the hotel offers easy access to the Statue of Liberty, Ellis Island, World Trade Center Memorial, South Street Seaport and SoHo. Additional points of interest include Vietnam Veterans Plaza and Brooklyn Bridge. Accomodation The hotel houses 497 air-conditioned guestrooms, some of which offer city or river views. All rooms feature a coffee maker and refrigerator. All en suite bathrooms have complimentary toiletries, a hair dryer and a mini bar. Rooms also include windows that open, blackout drapes or curtains, electronic check-out, and irons with ironing boards.
  • Food and Drink
    Breakfast is served in the restaurant for a fee. Room service is also available to guests during limited hours; dinner menu available for in-room dining. Alternatively, guests can explore the neighborhood to find a wide range of international restaurants just a short stroll away.
  • Leisure
    The hotel offers a health club, complete with 24-hour fitness facilities and saunas. Sailboats and motor boats can be rented near the World Financial Center three blocks away. Those who enjoy sightseeing will be pleased with the plethora of various landmarks located in close proximity to the hotel, for example South Street Seaport Museum; recently renovated, this museum offers a survey of the seaport's history and a variety of trivia on the world's great ocean liners. Other services English-speaking staff available at night for guests' comfort and can provide express check-in and express check-out. Free newspapers are laid out in the lobby area daily. The on-site business center features small meeting rooms, a technology helpdesk, and audiovisual equipment. Guests may request hypo-allergenic bedding and wake-up calls. Housekeeping is available daily."
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Phone
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Cable TV
  • Minibar
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre
  • Tennis court

Spa offers

  • Spa centre

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Express check in and check out
  • 24 hour security
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service