# 23 of 66 hotels in Lara

Hotel Club Sera(4.5 stars)

Lara Beach View on map
Average rating
Recommended
Trend

At a glance

  • Worth the money (2)
    "Worth the money" found in 2 reviews
    • " Very bad service, unfriendly, never 5 stars. Not worth the money ! Complaints of customers none, Hotel already somewhat dated ( rooms), bathroom and toilet very, ... " 
      2.192857142857143
      September 2012
    • " ... was very good and definitely not pushy. Food was varied and also tasted good. Also in the evening there were enough possibilities this either with entertainment or in peace to spend. A altogether really great vacation . " 
      5.714285714285714
      September 2012
  • A great room (1)
    "A great room" found in 1 review
    • " We were as honeymooners very pleasant welcomed with a great room with a view of the sea and wine, fruit, nuts and sweets... But not at all necessary was the ... " 
      4.678571428571429
      September 2012
  • Very tasty (1)
    "Very tasty" found in 1 review
    • " It was a great vacation overall. Food was very tasty and rich. Unfortunately the staff were too many very rude! Facilitities are super, everything ... " 
      4.8
      September 2012
  • Bad service (3)
    "Bad service" found in 3 reviews
    • " Never 5 stars, bad service , bad hygiene " 
      2.192857142857143
      September 2012
    • " Very bad service , unfriendly, never 5 stars. Not worth the money! Complaints of customers none, Hotel already ... " 
      2.192857142857143
      September 2012
    • " ... bathroom and toilet very, very dirty, dusty. Not cleaned, hair dryer is not, it will be merely beds made, garbage bin emptied, Toilet paper refilled and towels. Of Flash is no trace. Furthermore unfriendly staff , very in a bad mood. 75% Russian guests, the mostly not normal behavior could. Neither for the ... " 
      2.192857142857143
      September 2012
  • Read more
Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.1
  • Service
    4.8
  • Location
    5.0
  • Gastronomy
    4.9
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    298
  • very good
    98
  • acceptable
    52
  • poor
    29
  • terrible
    8
Read all hotel reviews

The most helpful positive review

5.333333333333333

The hotel complex is really huge, you will need 1 all day to to explore, because there are also many winding mazes and the diversity a proper was overwhelming. The style in the entire hotel very baroque and tacky decor, but i found it nice, times something else! If then for breakfast to Vivaldi in the middle of the march 'Stille Nacht, heilige Nacht' coordinated is, you feel fully cheated ☺, but it is really worth seeing! What still to mention is, that …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.638888888888889

We have a flat rate-holiday in march done. From baden in the sea it could not be called, because the water is maximum 15 °c warm (cold), but the cold winterströmmung from. Nevertheless, -there was a mini beach in the Club Hotel sera, which for small children for playing is. The complex is super largely and promising, -unfortunately were all clubs, departments and ' à-la-carte-restaurants at the time (winter) closed. Not even snacks by the pool offer at wh …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (2)
      Comments related to "Hotel in general" found in 2 reviews
      • " Very bad service, unfriendly, never 5 stars. Not worth the money! Complaints of customers none, Hotel already somewhat dated ( rooms), bathroom and toilet very, ... "  read hotel review
        2.1928571428571426
        September 2012
      • " ... was very good and definitely not pushy. Food was varied and also tasted good. Also in the evening there were enough possibilities this either with entertainment or in peace to spend. A altogether really great vacation. "  read hotel review
        5.714285714285714
        September 2012
  • Service
    Cons
    • Service Friendliness (3)
      Comments related to "Service" found in 3 reviews
      • " Never 5 stars, bad service, bad hygiene "  read hotel review
        2.1928571428571426
        September 2012
      • " Very bad service, unfriendly, never 5 stars. Not worth the money! Complaints of customers none, Hotel already ... "  read hotel review
        2.1928571428571426
        September 2012
      • " ... bathroom and toilet very, very dirty, dusty. Not cleaned, hair dryer is not, it will be merely beds made, garbage bin emptied, Toilet paper refilled and towels. Of Flash is no trace. Furthermore unfriendly staff, very in a bad mood. 75% Russian guests, the mostly not normal behavior could. Neither for the ... "  read hotel review
        2.1928571428571426
        September 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " It was a great vacation overall. Food was very tasty and rich. Unfortunately the staff were too many very rude! Facilitities are super, everything ... "  read hotel review
        4.8
        September 2012
  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " We were as honeymooners very pleasant welcomed with a great room with a view of the sea and wine, fruit, nuts and sweets... But not at all necessary was the ... "  read hotel review
        4.678571428571429
        September 2012
GALINA
Very good holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2014
We liked everything. The food was very good, the drinks also very good. The territory very beautiful and clean. The personel very kind and friendly. The room was cleaned every day and in the room everyhing was nice. We liked that there were Russian chanels. We had only problem with wifi, but one member of staff helped us with the internet. read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
  • Room
    5.8
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Service
    5.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
MARIA
We like this hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • April 2014
We like this hotel because i love the swimmingpool and we have a nice big room. The tennis court is very bad. The nearest bar is closed at night. read hotel review
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Location
    4.7
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Proximity to shopping areas
    4.0
  • Sport & Leisure
    3.0
    Quality of the beach
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
    Overall condition of the pool area
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
MARGARET
we will return
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2014
This is our sixth visit to this hotel .We love it and that is why we keep coming back .All the staff are very friendly and helpful . Particularly all reception staff and Guest Relations (Melinda is so helpful ) Ferhat ,Sedat and Soleyman at bars are wonderful .The rooms are always spotless . Food is great, really excellent!! read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Carlos
Hotel is 3 stars/f. tiirk of shame. Kitchen
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • March 2014
The hotel is maximum 3 stars, a disgrace for the turkish kitchen and fully in operation only starting from end april. The 2 small pools and the beach (gravel) as are neglected and dirty. No heated children's pool and the indoor swimming pool can also be heated. No alternation with the buffets and the quality and variety is a disaster. It is a disgrace for the turkish kitchen. read hotel review
  • Gastronomy
    1.5
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    1.0
  • Hotel
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Family friendliness
    2.0
    Disabled-friendly
    3.0
  • Location
    2.4
    Proximity to shopping areas
    2.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    1.0
  • Room
    3.0
    Size of the room
    4.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Sport & Leisure
    1.0
    Quality of the beach
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
    Overall condition of the pool area
    1.0
  • Service
    2.0
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    1.0
Close
Manuela
Great hotel, gladly outside of the holidays
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • March 2014
We are repeaters. The sera is a very nice hotel right on the beach and has a lot to offer. The staff is friendly and extremely nice to the children. Unfortunately the service forces were with many guests and large crowds on weekends this time completely overstrained. Last year was not sunday Rather choose the travel time outside of the holidays, then is the perfect relaxation. We certainly book again the hotel. read hotel review
  • Gastronomy
    4.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Service
    4.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    6.0
Close
Read all hotel reviews

Information about Hotel Club Sera

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Number of conference and banquet facilities: < 20
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Free minibar
  • Minibar: unalcoholic
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Diabetic menu
  • Vegetarian dishes
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Outdoor

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Kids clubs (10-13 years)
  • Check out no later than: 12:00
  • English
  • Express check in and check out
  • Eurocard/Mastercard
  • Multilingual
  • 24 hour security
  • Information desk
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Laundry service