# 7 of 25 hotels in Mastichari

Hotel Gaia Palace(4.5 stars)

Mastihari View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.3
  • Service
    4.9
  • Location
    4.0
  • Gastronomy
    4.7
  • Sport & Leisure
    4.7

Rating breakdown

  • excellent
    34
  • very good
    37
  • acceptable
    10
  • poor
    2
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.552777777777778

The hotel area made a good impression. However, the condition of the hotel did not suggest, that this was opened in 2009. The traces of use are not to be overlooked. The public toilets were in bad condition (seat folded) and didn't lock (handles missing or not working). The pool was relatively rarely cleaned. The staff is extremely helpful and friendly. The food was extremely awful: cold to lukewarm, have obviously already gone for lunch at the sister hot …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.733333333333333

Our second hotel after Gaia royal village we checked out due to considerable Hygiene problems one just Couldn't close. Hygiene and Funktionaität leave unfortunately but also the Palace to be desired. We were unfortunately not in a new built building accommodated. First day. Air conditioning is not at 40 degrees. Very, very bad. Screens broken. Therefore mosquitos hne end. Shower totally at the end your forces. Second room on 2. Tag. Everything more …  read hotel review

read more Acceptable, Poor, Terrible reviews
Oscar
Kos is fantastic
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
The hotel, the whole area, as well as the food were top. Still definitely scooter or rent a car and explore the island. read hotel review
  • Sport & Leisure
    4.5
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
  • Service
    4.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    3.7
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Proximity to shopping areas
    3.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
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Melanie
Great feriendomiziel
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • August 2013
Great resort. We were 3. traveling. Are shortly before the end of the dinner in the hotel and were right time to strengthen at the buffet good ☺ Reception staff always very friendly. Unfortunately we had a room at the gaia royal. Were however not informed. The only disadvantage, were 2 minute walk longer to get to the pool and the wi-fi does not work since we to far away. Food always tasted very good for us. There was always a varied buffet. If you as always the same eats, you really your own fault. Pool area was great. Very ... large and always clean. There was almost all day always music from the bar or entertainment. We found very good. In the all-inclusive unfortunately not included in the price, the delicious cocktails. But are cheap and there's always a happy hour and 2 tagesdrinks at the special price. read hotel review
  • Room
    4.0

    For three women rather small. Deduction for a room of the gaia royal was and therefore the wi-fi didn't work. Those in the gaia palac supposedly bigger.

  • Service
    5.0

    Staff and service is impeccable.

  • Gastronomy
    5.0

    Breakfast buffet was the best. Huge selection. Also at lunch and dinner you always found something delicious.

  • Hotel
    5.0

    Great resort. We were 3. traveling. Are shortly before the end of the dinner in the hotel and were right time to strengthen at the buffet good ☺ Reception staff always very friendly. Unfortunately we had a room at the gaia royal. Were however not informed. The only disadvantage, were 2 minute walk longer to get to the pool and the wi-fi does not work since we to far away. Food always tasted very good for us. There was always a varied buffet... If you as always the same eats, you really your own fault. Pool area was great. Very large and always clean. There was almost all day always music from the bar or entertainment. We found very good. In the all-inclusive unfortunately not included in the price, the delicious cocktails. But are cheap and there's always a happy hour and 2 tagesdrinks at the special price.

  • Location
    4.0

    Since there is the hotel and nothing else ☺ but with taxi one was in 20 minuten in Kos (city) and at the airport. Bus stop very close by.

  • Sport & Leisure
    5.0

    Entertainment was rather little. Afternoon water aerobics and kids disco in the evenings. But that didn't bother us.

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Linda
Well-kept hotel-great location
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • July 2013
My mother (54) and i (23) would not hesitate to stay at the gaia palace! Very clean hotel with two quiet pools next to the somewhat louder main pool. Great if you are looking for relaxation. Unfortunately no showers next to the pools, to briefly abzuduschen. The sandy beach is around 5 minutes away on foot accessible, also in the sea one can run far out. The staff is very friendly and attentive. There was a good buffet. Very varied and good quality food. Much greek: tzatziki, olives, different vegetables, feta, Baklava etc. We booked a room in the neighbor ... hotel gaia royal booked. These rooms are probably less new and therefore also not so well equipped. Cleanliness ok Kos (city) by bus within about 20 minutes walking distance. read hotel review
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    4.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
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Yannick
Very nice stay in the gaia palace in Kos
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
The room is in a kind of bungalow. The room is very large and very well equipped. The pools and food were good. There could have been a larger variety in food used. Activities were almost only for italian made, i was very disappointed. read hotel review
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Marcel
Relatively good hotel, recommendation 75%!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • July 2013
I was with friends (16.20.21 and 18-year-old ) in this hotel. Reception: first, we arrived at the hotel and were greeted by friendly at the front desk (gaia royal ), at the front desk you told us, that the hotel is full, and we in the gaia palace 'have'. We were then to our room, we were driven and friendly approved. Rooms: rooms are very well equipped with safety deposit box, air conditioning, terrace and bathroom. Bathroom: we had a room, where the bath the water is not drained properly. Restaurant: almost nothing greek to the meal, everyday ... the same the food as the other days and as you'd expect from a star hotel already, that the food little variety with, or? Cats run outside on the area rum, as well as in the restaurant, whereby 2 aggressive of which are. Animation/sports: we had a day, as was the water animation done and the still had the music further played, which for us is great. But there was no proper holiday music or the little makes tendency, on the contrary, there were sad songs played. Then had a bather cityward beschwerdet, because the music was too loud and the music did not fit, as almost all found. Since he had the answer of the entertainment; ' we play this play list end and then is end.' The gets a response, is really a joke, if the guests complaints. Bar the barkeepers were always super funny mood and the drinks were always nicely chilled. Conclusion: the hotel is furher recommended. Except for the few minor things, we had an excellent vacation had. read hotel review
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Hotel
    4.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    4.0
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Location
    4.5
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
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Read all hotel reviews

Information about Hotel Gaia Palace

Hotel Information

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Playground
  • Hotel safe
  • Phone
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Cable TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Welcome cocktail
  • Restaurant
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Massages
  • Sauna

Other hotel information

  • City hotel
  • 24 hour reception
  • Express check in and check out
  • Trainstation
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Wifi
  • Free Wifi access included
  • Laundry service