# 2 of 46 hotels in San Agustin

Hotel Beach Club San Agustin(4 stars)

Plaza de los Cocoteros, 2 E-35100 San Agustin Gran Canaria View on map
Average rating
Recommended
Trend

At a glance

  • Really tidy (1)
    "Really tidy" found in 1 review
    • " Really tidy " 
      4.328571428571428
      April 2012
Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.4
  • Service
    5.6
  • Location
    5.1
  • Gastronomy
    5.4
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    46
  • very good
    13
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.135714285714286

If you peace and a refined atmosphere looking for, you are in the right hotel. Everything is Very well-kept and the staff are very friendly and hard-working, a the stay as pleasant as possible To make. We will gladly come again. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

2.6714285714285713

No 4-stars, a small, quiet hotel Approximately 60 rooms Guests: scandinavian, german, italian, spanish (especially at weekends) Age: 30-80 (young couples to retirees) Food: breakfast or half board (half-board is not particularly to be recommended for larger hunger) For hikers a car okay, for those seeking peace ok, not for families. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

Wolfgang
Quiet, well-kept hotel in nice location.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
The hotel is ideal for couples, the rather the peace than (unnecessary) animationsstress search. The location is very good, because right on the promenade (2 meters wide and not disturbing) and the subsequent sandy beach. No street noise, as the hotel is located at the end of a stichstraße is and all the rooms to the sea side lies. You can away from all hustle and bustle along the sea walking. Who stress searches Playa del Inglés is only about 2 kilometer away. To the famous sand dunes of Maspalomas you walked about 45 minutes or can take the public ... bus or taxi. What the hotel has, was the friendliness of the staff and the general cleanliness. read hotel review
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    5.8
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
Close
Gerold
Very nice hotel area with small drawbacks.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
It is a very well-kept hotel area in a beautiful location. Via an external door in the pool area you had direct access to the Sandy beach in 20 metres away. The hotel has About 60 rooms with direct view at the sea. Rooms are Tastefully furnished. Pool area was also very well maintained. By the small number of rooms is very straightforward And all areas of the hotel on a short distance away. The breakfast buffet is great. With the meals at the Evening we missed a salad buffet. Otherwise ok. The age structure is about 40 years and ... older. No hotel for families with children. Majority of the guests came from Germany and Scandinavia. In the evening there was often staff In the bar area, where after the food the guests sat, where the longer waiting times with the order Developed. For rental cars there was no parking in the area of the hotel. Despite these small flaws, we will stay here again. read hotel review
  • Hotel
    5.0

    It is a very well-kept hotel area in a beautiful location. Via an external door in the pool area you had direct access to the Sandy beach in 20 metres away. The hotel has About 60 rooms with direct view at the sea. Rooms are Tastefully furnished. Pool area was also very well maintained. By the small number of rooms is very straightforward And all areas of the hotel on a short distance away. The breakfast buffet is great. With the meals at the Evening we missed a salad buffet. Otherwise ok. The age structure is about 40 years and older. No hotel for families with children. Majority of the guests came from Germany and Scandinavia. In the evening there was often staff In the bar area, where after the food the guests sat, where the longer waiting times with the order Developed. For rental cars there was no parking in the area of the hotel. Despite these small flaws, we will stay here again.

  • Room
    5.0

    Rooms are very beautifully furnished with balcony and sea view. Rooms are equipped with flat-screen tv, a small fridge and safe.

  • Service
    5.0

    P staff is foreign languages. And helpful but in the service area understaffed. Rooms are cleaned daily and there is Also wäschetausch. German of persopnals are sufficient.

  • Location
    6.0

    Hotel is located close to the beach. The distance from the airport to the hotel is 30 minutes About 500 meters from the hotel there is a shopping center With entsprechnder dining.

  • Gastronomy
    5.0

    Breakfast buffet is very good and something for every taste. At the evening meal was a salad buffet. It was little salad and fresh vegetables. tuesday And friday There was a bar-b-que with fresh fish and meat. The bar is located in the outer area in the proximity of restaurants And good night by the guests.

Close
Peter
Not in the main season!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
The hotel has 57 rooms and is of the highest quality. The average age was during our stay about 65 years. read hotel review
  • Room
    4.0

    The suites are big enough, the balcony was in a relationship This rather small. The rooms/suites are good.

  • Hotel
    5.0

    The hotel has 57 rooms and is of the highest quality. The average age was during our stay about 65 years.

  • Gastronomy
    5.0

    The breakfast had a good selection, the breakfast room is small but with bad weather a problem. The dinner has exalted level. The service is hard, but it was several times happened, that we with the wine list 'abandoned' have been.

  • Service
    5.0

    The staff at the reception is very friendly and hard to find solutions. It is german spoken. The room cleaning was ok

  • Location
    4.0

    The hotel is located a the approach lane of an middle sportflughafens the low-capacity aircraft and helicopters in low altitude flying. The beach is only through the narrow promenade separated from the hotel. A shopping center with restaurants is in walking distance vicinity (about 5 minutes).

Close
Stephan
Dream holiday.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2013
It was a great vacation right on the beach in a beautiful hotel. We had booked half-board. The dinner on christmas eve and new year's eve were a dream. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Ingeborg
Small, fine hotel!
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • December 2013
Small and fine hotel, directly on the sea, however always red flag, as almost always in this bay the wind. Very friendly staff, even chef greets every day the guests personally. Unfortunately pool table in the garden next to the pool at night and was even until 2:15 a. m. early played, very pleasant! This table away, then everything is great. The 3-4 usual menus ( christtag even 8 gänig and 2.5 hour permanendy) were not pleasant, instead of the many, small hallways, would be a good buffet pleasant. Whole complex is very well-maintained and quiet. Recommendation: hotel ... Gloria Palace about 20 minutes away - very large hotel in the 9. floor terrace with magnificent views across Gran Canaria. Shopping center with many local 10 minutes away. Bus to Las Palmas circa 15 minutes away. On the promenade one can have a long walk, to the beautiful dunes in Playa del Inglés or still further. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
Close
Manfred
Relaxing silent vacation in a small hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The comparatively small, very quiet hotel with 63 rooms made right at the first view a very clean and friendly impression. We had booked half-board. One had on the whole premises good wi-fi, but we as good as never used. In the hotel were at this very many older people and retirees from Scandinavia present. The house is only conditionally accessible for handicapped. It has an elevator and a behinderdengerechtes room, but for the beach you would all around the hotel around. The entire hotel staff was very friendly and helpful, Professional and friendly. We were satisfied and felt comfortable. read hotel review
  • Gastronomy
    5.0

    The breakfast gave it from the buffet and it was very rich and good. With dinner there were twice a week a 5 - course menu, three times a 3 - course menu with choice zwischenje 2 starters, 2 main courses and 2 desserts. For strong eaters the portions are perhaps too small. But you can each course also repeat and salad and fries in addition order. The hallways are like in a star restaurant made. We enjoyed it, but there were also some other guests, which were not love it (too little, to fancy, not hot enough). Twice a week there was a barbecue with salad, side dishes and desserts from the buffet. The dining room is very nicely decorated and the service of the staff was very

  • Service
    5.0

    The service of the hotel was from us very well. The rooms were cleaned from top to bottom cleaned. Not under the bed or in the corners it was dirty. Respect! Complaints were dealt with immediately. We had a saggy mattress. This has the same day replaced by a brand new. The bathrobes were immediately for appropriate replaced. The cleaning staff spoke spanish and a little english. Throughout the hotel you could well but with english clearly. At the reception one speaks also german.

  • Room
    5.0

    The rooms are big enough and in a good condition. To grundusstattung has a double bed with a large sheets, 2 comfortable armchairs with table, balcony with sea view, tv with 5 german channels, telephone, wi-fi and various storage space. Safe costs extra and is not expensive at booking, you should separate mattresses reserve. The bathroom offers for 2 persons sufficiently place. The bath you can also as shower be used. A functioning hair dryer is standard in all rooms. The toilet and the bidet were always very cleanly deseamed.

  • Hotel
    5.0

    The comparatively small, very quiet hotel with 63 rooms made right at the first view a very clean and friendly impression. We had booked half-board. One had on the whole premises good wi-fi, but we as good as never used. In the hotel were at this very many older people and retirees from Scandinavia present. The house is only conditionally accessible for handicapped. It has an elevator and a behinderdengerechtes room, but for the beach you would all around the hotel around. The entire hotel staff was very friendly and helpful, Professional and friendly. We were satisfied and felt comfortable.

  • Location
    5.0

    The hotel is located directly on the beach of San Agustin. One needs only from the hotel exit down steps. From there you could also walks on the promenade by the sea along. We had about 35 minutes transfer from the airport. Shopping and restaurants all geschmacksrichtungen there is about 10 minutes walk to a large shopping center. The bus stop of the public is located directly behind the shopping center.

Close
Esther
It`s very familiar and friendly in this hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2013
We are here the second time and we like it very much and we will come again. it's not such e big hotel and so it's really familiar. thank you for the wonderful holidays. Greetings from switzerland read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
Close
Thomas
Quiet relaxing holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
We definitely recommend this hotel and will also come back, in the entire hotel is a family atmosphere. read hotel review
  • Location
    4.3
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Proximity to shopping areas
    3.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close

Really tidy
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2012
The building is still solid equipped and well maintained. The employees are friendly and multi-lingual and certainly permanent staff. Although somewhat apathetic concerning the provision of fresh Dedicated concerned. Since it seemed better, even the table in the sun to clear and cutlery to get! As a starting point for long hikes along of the path on the shore up to the dunes of maspalomas is this hotel excellent. Also the short distance from the airport 20 kilometer is pleasant. read hotel review
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    2.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
Close
Read all hotel reviews

Information about Hotel Beach Club San Agustin

Hotel Information

Hotel description

Hotel description

  • What the hotel offers
    This exclusive hotel, inaugurated in 2003, has been decorated with details creating the ambience of a cruise ship, aground in a calm area, on the beach of San Agustin. It has three floors and a total of 57 perfectly equipped rooms, the majority with sea view. The hotel offers different types of rooms: doubles and suites. Other facilities and services include: Reception open 24 hours, elevator, different bars, main dining room, à la carte restaurant, Wellness center and hairdressing salon, room service (limited timetable), taxi and laundry service.
  • Location
    This top category hotel is located on the sea-front at the beach of San Agustín, only 400 m. from the shopping center (shops, bars and restaurants); 400 m from the bus stop, 5 km from Playa del Ingles and 35 km from the airport.
  • Accommodation
    The rooms are decorated with taste and offer full bathroom including hairdryer, make-up mirror and amenities, direct phone, air conditioning, minibar / fridge, satellite TV, Internet connection and safety deposit box. Some of these services have an additional charge. The majority of the rooms have sea view.
  • Food and Drink
    MEALS & BARS: Our breakfast offers a wide range of food including integral products and juices and is served in buffet style with show cooking . At he pool bar “Proa” you can choose from our à la carte menu, offering snacks, salads etc. during lunch hours. For dinner, our clients have two possibilities, one is that of having dinner in our restaurant with terrace, or in our exquisite à la carte restaurant "Beach Club" (with discount for guests with half board), previous reservation. The hotel also has 3 bars open from 10.00 a.m. till midnight. In all of them we offer a wide range of cocktails and other drinks.
  • Leisure
    In the outside area you will find a complimentary whirlpool, a sea water swimming pool (heated in the winter) and a fresh water pool as well as a terrace with service of deck chairs with mattresses, sunshades and free towels and a cocktail bar. Relax in the wellness center, which includes a sauna, bi-thermal shower (cold / warm), Turkish bath and gym, all of them without additional charge or use our massage service offering different treatments (with additional charge). Also at your disposal is a giant chess, for free, and a pool table (with extra charge). Only 5 kms away there are three golf courses. At Reception they will help you with your reservation. A special program of activities is offered for entertainment (according to the season). On the beach there are deck chairs and sunshades (with additional charge) at your disposal.
  • Other facilities and services
    The hotel offers: • Room Service (limited timetable) • Laundry service and dry cleaning • A la carte Restaurant " Beach Club " • Restaurant with terrace • Lounge Bar with stage (open in winter) • Cocktail Bar “ Pram Pram “ • Pool Bar “ Proa “ with snack service (open from 10.00 until 18.00 hrs) • Complimentary outdoor whirlpool • Fresh water swimming pool of 440 m2 • Salt water swimming pool (heated in winter) of 440 m2 • Deck chairs, sunshades and towels at the swimming pool, free of charge • Terrace - solarium • Wellness Center with different treatments, massages, etc. (with additional charge) • Sauna, Turkish bath, bi thermal showers (cold / warm) and small gym, free of charge • Hairdresser • TV area • Game area (bridge, chess) • Wireless Wi-Fi, free of charge • According to the law, it is not allowed to smoke in the interior areas of the hotel Parking (with additional charge) Facilities for celebrations Reception Service 24 hours Check in: 02.00 p.m. - Check out: 12.00 p.m. Foreign exchange in Reception Credit cards accepted: MasterCard, American Express and Visa Pets are not admitted

Hotel News

05/08/2015:

The Hotel San Agustin Beach Club Luis Hoteles has won TUI Holly 2015 and seal "TOP Quality 250 TUI" TUI customers have chosen this establishment as one of the top 100 TUI having become very satisfied with their holidays. The seal "TUI TOP Quality 250" recognizes 250 customers preferred hotels. With these two awards the Hotel San Agustin Beach Club, belonging to Luis Hoteles hotel chain, has been twice recognized for their quality and high customer satisfaction.

Amenities

Hotel amenities

  • BBQ facilities
  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Number of conference and banquet facilities: 1
  • Capacity of conference and banquet facilities: < 40
  • Hotel safe
  • Lift
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Dressing room
  • Wake up call/Alarm clock
  • Hair dryer

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants for non-guests: 1
  • Number of restaurant seats altogether: < 100
  • Diabetic menu
  • Vegetarian dishes
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars altogether: 2
  • Number of hotel bars for non-guests: 1
  • Cafe
  • Number of cafes altogether: 1
  • Number of cafes for non-guests: 1

A choice of sports

  • Fitness centre

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • English
  • Early check in
  • Honeymoon
  • Express check in and check out
  • Visa
  • English
  • Car hire
  • Lake
  • Ticket service
  • Information desk
  • Currency exchange
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included