# 3 of 34 hotels in Sissi

SENTIDO Vasia Resort & Spa(4 stars)

72400 Sisi View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.7
  • Service
    5.3
  • Location
    4.8
  • Gastronomy
    5.3
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    51
  • very good
    7
  • acceptable
    4
  • poor
    0
  • terrible
    0
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The most helpful positive review

4.166666666666667

Five star are for this hotel not acceptable. Apparently the * greek review. A massive area leaves very much possibilities hope. That after 23 o'clock only a bar on, although the hotel was sold out, is not comprehensible. The location nearby sea was ok, but unfortunately no direct access to the beach. So at night you should also the windows close, if you right next to the sea be room has (waves beat against rocks). Cleanliness is in this hotel a positive a …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.6714285714285713

The hotel is a bit dated, but still nice. A big minus is the staff, who are not unfriendly, but do not take care of their guests at all. At dinner, you are served a drink and that's it. You want a 2nd, you have to try to catch a waiter. At check-in, we had to wait two hours for our two-story apartment, which is basically ok, but they told us nothing other than where to put our luggage. Not a word about whether and where we could get something to eat or dr …  read hotel review

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Gillian
Fantastic resort
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2015
1st time in Crete, amazing resort, complex immaculate. Food wonderful. Staff polite and very helpful. A well managed resort Dimitris & Co .... Bravo. read hotel review
  • Service
    6.0

    Immaculate resort where the staff worked around the clock to keep it spotlessly clean. Beautiful room with sea view, couldn't have asked for a more idyllic setting. A genuine warm hospitality from staff who aimed to please. Special thanks to Cristina for her warm hospitality and daily smile in the front of house buffet resturant, 10/10.

  • Gastronomy
    6.0

    A wide variety of resturant/snack facilities on the complex. All inclusive drinks to keep you well hydrated during your stay. Resturant areas again immaculate and very well run by the hospitality staff. All cuisines catered for with a wide variety and choice. Something for everyone in my opinion. Nice atmosphere whilst dining, again staff very efficient.

  • Sport & Leisure
    6.0

    A well organised animation team led by Rafael to keep you involved daily if you prefer to be kept busy. Rafael's humour was a breath of fresh air, especially during daily Aqua Splash. Wifi available in main lobby and surrounding pool area, could be slow at times. Sun loungers available daily, again well maintained. Towels available from reception and changed every 2nd day.

  • Room
    6.0

    Perfect room, decor clean and simple, however the balcony with a sea view was to die for. Tv, safe, minibar/fridge, tea/coffee facilities all in good working order. Maid service daily was 1st class and particularly liked the attention to detail with towel arranging.

  • Location
    6.0

    Just over an hour from Heraklion airport but certainly worth the transfer time. Complex set in an idylic quiet setting, perfect for relaxation. Gardens and grounds surrounding complex well maintained. Pool areas immaculate. Minutes walk to local marina and shops.

  • Hotel
    6.0

    1st time in Crete, amazing resort, complex immaculate. Food wonderful. Staff polite and very helpful. A well managed resort Dimitris & Co .... Bravo.

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Janette sloan
Amazing holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2015
The hotel itself was beautiful, very clean, staff and managers can't do enough to help you, read hotel review
  • Gastronomy
    6.0

    hotel great, with friendly staff that can't do enough for u, spotless and food great,

  • Service
    6.0

    Could not fault the service, excellent, can't do enough for you when u are there

  • Location
    6.0

    Small fishing village with lovely surrounding, easy to get to other places also as bus comes into resort , lovely restaurant at harbour, the location is perfect if u want a relax fun holiday

  • Hotel
    6.0

    The hotel itself was beautiful, very clean, staff and managers can't do enough to help you,

  • Sport & Leisure
    6.0

    Pools are spotless, animation team are great, with lots of activities during the day and also night

  • Room
    6.0

    Spotless, cleaned every day, clean towels and bed sheets also, cleaners are very good at there job and also very helpful if you need something

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Sue
Good hotel, great weather!
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2015
We travelled as 2 couples and were initially put in a "family room", when we arrived late in the evening,but were told we could swap the next day if we wanted. Our room was in fact 2 rooms both with double bedrooms, living areas and bathrooms, one on top of the other linked by a spiral staircase. The huge plus was we had our own roof terrace, needless to say we didn't move! Staff were all lovely and helpful. I would agree that having the all inclusive bar close at 11 o'clock was disappointing, however it didn't spoil our ... holiday. We would return at this time of year. read hotel review
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    4.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
  • Sport & Leisure
    4.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
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John
Comfortable & friendly hotel in delightful resort
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2015
My wife and I had a very enjoyable stay. The resort was not too large and picturesque. As always in Crete, the local community, shops and Tavernas were very freindly and helpful. Good base for excursions. The hotel is well run and staff are efficient and freindly. I would definately visit again. read hotel review
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
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Owen
A week on all Inclusive in Crete
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2015
We had an excellent time from the moment we arrived-after midnight and a meal was awaiting us. The variety of meals in the main restaurant was marvellous and the opportunity to eat in 1 of the restaurants on one evening was also a very good experience.Being able to watch meals being cooked was a nice touch. Holidaying out of season did mean that the local /cultural entertainment in the hotel was limited and also the local bus service poor-we particularly enjoy travelling around new places using the local transport. One disappointment was the non-availability of the inside pool for ... All Inclusive guests read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    4.3
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Bev
Excellent. Would recommend highly
  • Recommended hotel
  • Couples
  • Other stay
  • April 2015
My wife and I were delighted with the hotel. All the staff was very pleasant, and went out of their way to please and to help. The grounds were well kept, the hotel clean. We had full board, but on the occasions when for a change we ate elsewhere, we both missed the cleanliness, orderliness, variety and friendly and helpful service to which we had become accustomed at the Vasia Resort and Spa. The entertainment, which was good and varied was located far enough from the rooms, and as it finished at about 11:00 pm, we were able to ... enjoy a good night’s sleep. The Gym and spa provided excellent recreation and relaxation. The extra fit and enthusiastic animation team motivated and entertained guests with a wide range of poolside and water activities. We would be happy to pay a return visit to Vasia Resort and Spa if we decided to visit that area of Crete again, and would recommend the hotel to others without hesitation. read hotel review
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    4.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
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Diane
Brilliant choice
  • Recommended hotel
  • Friends
  • Beach holiday
  • April 2015
Fabulous weeks holiday - hotel, amenities and staff were brilliant . The gym and spar are very well equipt and there are lots of swimming pools to chose from. The food was hot and flavorsome with lots of different choices. Only issue was the wine, that was part of the all inclusive, was not to our tastes; but that was easily resolved as there was other wines you could buy either in the hotel on the local supermarket. I would highly recommend this hotel . We had a great week read hotel review
  • Sport & Leisure
    4.5
    Quality of the beach
    2.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
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Andrew
Enjoyable stay
  • Recommended hotel
  • Families
  • Beach holiday
  • April 2015
Going in April which is off season is a risk. The weather was poor initially and there isn't much to do. However, the hotel and staff are superb, very friendly and always helpful. The pool tables etc need mending/replacing but the pools are excellent if cold in April. The nearest beach isn't one and the one in Sissi is poor but the sea is lovely! Sissi would be better in June no doubt. Greeted at 1am with hot food and a smile. read hotel review
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    4.0
    Quality of the beach
    2.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
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JOHN
Brilliant stay
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2015
Very very good hotel even better staff excellent food very very clean stayed as couple junior suite sea view room 710 excellent room plus viewFor us no complaints at all, but always a but, taxies available but bus to far a way to even consider. Beach sorry but its fair to say there is no beach as such just rocks and sea, lots of pool space sun beds etc. Wife and self able bodied so cannot pass real comment on disabled access but pool area our room and restaurant for sure had good access. we had one week here ... early April 2015 and yes we will come back for sure. read hotel review
  • Location
    4.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    2.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
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Walter & Renate
Great vacation, will come see you again.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2014
This was our 3rd time in this hotel and had a nice clean room with a view of the sea as always. Housekeeping was very neat and clean. The staff at the front desk was great. The staff in the dining room were all very nice and friendly, except two new younger ladies who looked almost same), who seemed like they were probably overwhelmed. Maybe it's the austerity measures, the food has lost some of its quality, that needs to change, we heard that a lot. Those are just little things. Because we look forward to coming again! read hotel review
  • Sport & Leisure
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Location
    5.3
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
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Information about SENTIDO Vasia Resort & Spa

Hotel Information

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Business centre
  • Playground
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Sofa bed
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Private entrance
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Beauty treatments
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Honeymoon
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • 24 hour security
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included