# 3 of 34 hotels in Sissi

SENTIDO Vasia Resort & Spa(4 stars)

72400 Sisi View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.6
  • Service
    5.3
  • Location
    4.9
  • Gastronomy
    5.4
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    58
  • very good
    6
  • acceptable
    5
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.166666666666667

Five star are for this hotel not acceptable. Apparently the * greek review. A massive area leaves very much possibilities hope. That after 23 o'clock only a bar on, although the hotel was sold out, is not comprehensible. The location nearby sea was ok, but unfortunately no direct access to the beach. So at night you should also the windows close, if you right next to the sea be room has (waves beat against rocks). Cleanliness is in this hotel a positive a …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.6714285714285713

The hotel is a bit dated, but still nice. A big minus is the staff, who are not unfriendly, but do not take care of their guests at all. At dinner, you are served a drink and that's it. You want a 2nd, you have to try to catch a waiter. At check-in, we had to wait two hours for our two-story apartment, which is basically ok, but they told us nothing other than where to put our luggage. Not a word about whether and where we could get something to eat or dr …  read hotel review

read more Acceptable, Poor, Terrible reviews
Karen
Great stay once again. Would love to go back ASAP
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
Retuning visitors of the basis beach and would gladly go back. All staff work very hard and are always friendly and pleasant. Animation team work exceptionally hard with planned activities day and night every day. Clean hotel, good rooms and grounds. Case to all amenities . Just a great place. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Brian
Great holiday in Sissi
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
great holiday, although very close to the sea their is no beach so unable to swim. It would not stop me going again though as the hotel was excellent and Sissi was great. Go to Greece you'll love it! read hotel review
  • Sport & Leisure
    4.3
    Quality of the beach
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
Close
Daniel
Can't wait to return as family with our first child
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
amazing holiday in a beautiful hotel. every thing from the moment me and my pregnant girlfriend arrived was perfect! food, staff everything was amazing couldnt find one fault. we loved it!!! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Chris
Cretes Gem - Will be going back!
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
From the moment we arrived at the hotel we were made to feel welcome, we had a packed lunch as it was the wee hours of the morning, check in was quick and we were in our room within minutes. read hotel review
  • Hotel
    6.0

    From the moment we arrived at the hotel we were made to feel welcome, we had a packed lunch as it was the wee hours of the morning, check in was quick and we were in our room within minutes.

  • Sport & Leisure
    6.0

    We never struggled to find a sunbed, and due to the layout of the grounds we could always find a quiet area. The pools were cleaned often and pool side areas were always immaculate. The evening entertainment was 1st class, the team were great and put on some wonderful shows.

  • Service
    6.0

    I have stayed in many hotels and I have never had such great service! The staff are such a great asset for the hotel, nothing was to much trouble. The rooms were cleaned daily, the staff would remember your names and the entertainment was 1st class.

  • Room
    6.0

    Large, clean and set in a wonderful garden setting. Couldn't find a fault!

  • Gastronomy
    6.0

    I'm a fussy eater but I couldn't fault the food. There were many different types of food, some freshly cooked in front of you. Upon being sat the friendly staff would come over and ask for what drinks you wanted, as soon as you finished your meal the plates were cleared and they always had a smile on the faces. A great selection of breads, salads and dessert were on offer along with the main meals.

  • Location
    6.0

    Set just off the main road in Sissi it is an ideal location to explore the east side of the island. The grounds were immaculate, well laid out and very clean. Although the beach is the other side of the town, the main shopping area/restaurants are a 5 minute walk. Along the main street there are plenty of little shops, excursion shops and taverns. It took approx. 45 minutes to get from the airport to the hotel.

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Kerry
Fantastic!
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
Amazing place, the hotel was spotless, the food and drinks was such a varied choice, it was our first time in Crete and after staying here will certainly not be our last, the staff where brilliant, and I have to stay we did not want to leave when our holiday was up, can't wait to visit here again just brilliant!! read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Gillian
Fantastic resort
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2015
1st time in Crete, amazing resort, complex immaculate. Food wonderful. Staff polite and very helpful. A well managed resort Dimitris & Co .... Bravo. read hotel review
  • Service
    6.0

    Immaculate resort where the staff worked around the clock to keep it spotlessly clean. Beautiful room with sea view, couldn't have asked for a more idyllic setting. A genuine warm hospitality from staff who aimed to please. Special thanks to Cristina for her warm hospitality and daily smile in the front of house buffet resturant, 10/10.

  • Gastronomy
    6.0

    A wide variety of resturant/snack facilities on the complex. All inclusive drinks to keep you well hydrated during your stay. Resturant areas again immaculate and very well run by the hospitality staff. All cuisines catered for with a wide variety and choice. Something for everyone in my opinion. Nice atmosphere whilst dining, again staff very efficient.

  • Location
    6.0

    Just over an hour from Heraklion airport but certainly worth the transfer time. Complex set in an idylic quiet setting, perfect for relaxation. Gardens and grounds surrounding complex well maintained. Pool areas immaculate. Minutes walk to local marina and shops.

  • Hotel
    6.0

    1st time in Crete, amazing resort, complex immaculate. Food wonderful. Staff polite and very helpful. A well managed resort Dimitris & Co .... Bravo.

  • Room
    6.0

    Perfect room, decor clean and simple, however the balcony with a sea view was to die for. Tv, safe, minibar/fridge, tea/coffee facilities all in good working order. Maid service daily was 1st class and particularly liked the attention to detail with towel arranging.

  • Sport & Leisure
    6.0

    A well organised animation team led by Rafael to keep you involved daily if you prefer to be kept busy. Rafael's humour was a breath of fresh air, especially during daily Aqua Splash. Wifi available in main lobby and surrounding pool area, could be slow at times. Sun loungers available daily, again well maintained. Towels available from reception and changed every 2nd day.

Close
Janette sloan
Amazing holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2015
The hotel itself was beautiful, very clean, staff and managers can't do enough to help you, read hotel review
  • Hotel
    6.0

    The hotel itself was beautiful, very clean, staff and managers can't do enough to help you,

  • Sport & Leisure
    6.0

    Pools are spotless, animation team are great, with lots of activities during the day and also night

  • Service
    6.0

    Could not fault the service, excellent, can't do enough for you when u are there

  • Room
    6.0

    Spotless, cleaned every day, clean towels and bed sheets also, cleaners are very good at there job and also very helpful if you need something

  • Gastronomy
    6.0

    hotel great, with friendly staff that can't do enough for u, spotless and food great,

  • Location
    6.0

    Small fishing village with lovely surrounding, easy to get to other places also as bus comes into resort , lovely restaurant at harbour, the location is perfect if u want a relax fun holiday

Close
Sue
Good hotel, great weather!
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2015
We travelled as 2 couples and were initially put in a "family room", when we arrived late in the evening,but were told we could swap the next day if we wanted. Our room was in fact 2 rooms both with double bedrooms, living areas and bathrooms, one on top of the other linked by a spiral staircase. The huge plus was we had our own roof terrace, needless to say we didn't move! Staff were all lovely and helpful. I would agree that having the all inclusive bar close at 11 o'clock was disappointing, however it didn't spoil our ... holiday. We would return at this time of year. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    4.0
  • Sport & Leisure
    4.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
  • Location
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
Close
John
Comfortable & friendly hotel in delightful resort
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2015
My wife and I had a very enjoyable stay. The resort was not too large and picturesque. As always in Crete, the local community, shops and Tavernas were very freindly and helpful. Good base for excursions. The hotel is well run and staff are efficient and freindly. I would definately visit again. read hotel review
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
Close
Owen
A week on all Inclusive in Crete
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2015
We had an excellent time from the moment we arrived-after midnight and a meal was awaiting us. The variety of meals in the main restaurant was marvellous and the opportunity to eat in 1 of the restaurants on one evening was also a very good experience.Being able to watch meals being cooked was a nice touch. Holidaying out of season did mean that the local /cultural entertainment in the hotel was limited and also the local bus service poor-we particularly enjoy travelling around new places using the local transport. One disappointment was the non-availability of the inside pool for ... All Inclusive guests read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    4.3
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Read all hotel reviews

Information about SENTIDO Vasia Resort & Spa

Hotel Information

Hotel News

16/04/2015:

Sommer 2015 ist da! Haben Sie schon Ihren Urlaub geplant?

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Business centre
  • Playground
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Sofa bed
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Private entrance
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Beauty treatments
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Honeymoon
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • 24 hour security
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included