# 3 of 45 hotels in Bad Schandau

Hotel Elbresidenz Bad Schandau Viva Vital & Medical Spa(5 stars)

Markt 1-11 01814 Bad Schandau View on map
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Recommended
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At a glance

  • The hotel is really recommendable (1)
    "The hotel is really recommendable" found in 1 review
    • " The hotel is really recommendable " 
      5.8
      September 2012
  • The breakfast was very good (1)
    "The breakfast was very good" found in 1 review
    • " ... inner courtyard in this hotel. Very quiet, nice equipped room, very clean. The staff are consistently very friendly. Since we only the breakfast there have, we can to the rest. No information. The breakfast was very good and very versatile. It actually wasn't possible here nothing to find... A great choice. " 
      5.8
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.0
  • Service
    5.2
  • Location
    5.0
  • Gastronomy
    5.3
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    19
  • very good
    7
  • acceptable
    1
  • poor
    0
  • terrible
    1
Read all hotel reviews

The most helpful positive review

4.5

Very clean, well-maintained hotel with very generous nice bepflanzter outdoor area right at the Elbe. Room reasonably functional ( closet and wardrobe too small), for a five-star hotel very stuffy furnished. With our balcony we missed cushions and protection from the sun. Breakfast buffet, which leaves nothing to be desired! …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.5

The hotel radiates in my opinion anonymous - cold atmosphere from. It is in my opinion a classic seminar hotel. Select one a room to the market side is traffic plan. At the same time, it is the conversation the smoking bar guests follow. Highlight the noise was for our stay the loading of trucks at: o'clock. Select one a room to the side of the elbe you have a nice view, must here but with the traffic noise of the German bahn bypass. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " ... inner courtyard in this hotel. Very quiet, nice equipped room, very clean. The staff are consistently very friendly. Since we only the breakfast there have, we can to the rest. No information. The breakfast was very good and very versatile. It actually wasn't possible here nothing to find... A great choice. "  read hotel review
        5.8
        September 2012

Hotel elbresidenz Bad Schandau Viva vital & medical spa
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • May 2013
Rip-off! 1. check-out wehrmals were wrong bill attached, for the first time on 1 20 €, according to the clarification, is included in the bill still 5 0 €for mysterious double bbq invoice without signature we could have stayed longer. After 25 minutes talks always a wrong bill and stress for us. After a half hour the staff still 5,20 Euro for 'water for bbq' without reason and without proof charging. Only after renewed contradiction becomes a correct bill creates. So many false positions in a hotel bill we had never. So which allow never be 3 or 4 ... stars hotels! Of 5 stars one expected such practice not! 2. hotel is absolutely not suitable for kids. The games in the hotel's garden can for children perilous. The terrassenabsperrung has serious flaws, a child can very simply about 2 meterhöhe on a paved street fall. In the room the doors which didn't lock. A toddler the room easily selfconsistent leave! 3. wireless internet only in the lobby and no wi-fi in the room 4. at about 21:00 on the reception several times called nobody went to the telephone. 5. prior only relatively late, from 16:00 possible, check out but until 11:00! 6. parking of the cars by hotel staff. The pick-up the key and we were told, that we the car in the elbufer find. After a long futile search, we suddenly completely elsewhere, not far from the main entrance of the hotels found. read hotel review
  • Location
    3.0

    Room on the side (which cost up to 25 Euro per night and person extra!) With traffic noise of the train will be charged. With an open window you can hardly sleep. At another side of the hotel is a very heavily traveled road.

  • Sport & Leisure
    2.0

    1. from unterhaltug there was only live music from 21 o'clock piano or flute 2. for children there was no entertainment 3. childhood in the pool only 11:00 until 12:00 and 17:00 until 18:00 vorgrschrieben. 4. free offers there are only around 8:00

  • Service
    1.0

    Very bad! 1. bottle of invoices for not unerheliche amount of money has been attached, then there is no excuse. An attempt false kanta was quite long (almost half-hour) to get. And as if that were not enough, the lady at the reception desk with a smile the whole time! 2. children's cutlery only after 40 minutes, in the almost empty restaurant 3. in the double room with traveling 2 adults and 1 child was only 1 shampoo kit to find, and only on demand sufficient quantity available rack.

  • Room
    2.0

    1. the furniture looks old 2. no cushions on the balcony 3. pillows-springs were the whole night to feel. 4. very bad double bed, the more a mountain landscape reminds. Two single mattresses on different heights and one column dazwichen. The whole is on wheels and Very slightly in movement.

  • Gastronomy
    1.0

    1. at the first dinner from 20:00 till about 21:00 warm courts not refilled! Of 8 pots were 6 empty, in 2 further only side dishes plus who eats already on the grill. For the price 25 Euro per person the offer was really poor. 2. we should about 40 minutes on children's cutlery wait. 3. exactly one to one the same dishes and bbq every day! 4. very often the food wasn't labeled

  • Hotel
    2.0

    Rip-off! 1. check-out wehrmals were wrong bill attached, for the first time on 1 20 €, according to the clarification, is included in the bill still 5 0 €for mysterious double bbq invoice without signature we could have stayed longer. After 25 minutes talks always a wrong bill and stress for us. After a half hour the staff still 5,20 Euro for 'water for bbq' without reason and without proof charging. Only after renewed contradiction becomes a correct bill creates. So many false positions in a hotel bill we had never. So which allow never be 3 or 4 stars hotels! Of 5 stars one expected such practice not! 2. hotel is absolutely not suitable for kids. The games in the hotel's garden can for children perilous. The terrassenabsperrung has serious flaws, a child can very simply about 2 meterhöhe on a paved street fall. In the room the doors which didn't lock. A toddler the room easily selfconsistent leave! 3. wireless internet only in the lobby and no wi-fi in the room 4. at about 21:00 on the reception several times called nobody went to the telephone. 5. prior only relatively late, from 16:00 possible, check out but until 11:00! 6. parking of the cars by hotel staff. The pick-up the key and we were told, that we the car in the elbufer find. After a long futile search, we suddenly completely elsewhere, not far from the main entrance of the hotels found.

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Tim
Five star with disadvantage
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • May 2013
Overall good hotel in lovely location at the Elbe and good starting point for various hiking tours. Positive: 1) breakfast and dinner were very tasty and let no wishes left. The sendig has the star in our opinion absolutely deserved. Great. 2) the massage treatments are really very professional and furnished to a high standard and hold, what is promised. Top 3) the view of Elbe is very nice, as well as the terrace, the with good weather for breakfast and/or dinner can be used. 4) the location for excursions is perfect. Access to (hiking) buses, trains, fährn etc. Was ... super. Negative: 1) aufpeise for parking, balconies, weekends. Etc. And no first bottle of water free of charge in the room in prior. This pricing policy not really transparent on the first glance 2) front desk at check in not overly friendly. Partly unfriendly staff in the various areas. It is fair to say, not everywhere, there were also really very friendly %blank%. Missing here probably just the constant level 3) the spa is u. e with too few beach chairs in the relaxation area. All in all at full utilization is the spa a bit too small, but otherwise very nice and ok. The rooms: Rooms with standard without a balcony (dh without an extra charge) had then but a very small, but fine french balcony with two chairs. You could when booking quiet mention can. Smoke outside still prohibited. The beds were unfortunately on wheels, the night apart drifteten. The railways on the other side is to be heard, us thus not for sensitive ears. It didn't bother us. Window too and good, although the air conditioning despite maximum setting the room not really got cool. Conclusion: Location, food, and massages and can probably go back, although the mentioned above. Criticisms ( u. e unnecessary) drawback in a otherwise good 5 stars-package stay. read hotel review
  • Service
    3.3
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    4.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    5.0
  • Room
    4.0
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
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Margit
Location 5 stars-rooms not
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • May 2013
The hotel is a very good renovated Prachtbau right at the Elbe and features approximately 160 rooms. It makes a clean and neat impression. Included in the room rate is the breakfast buffet and wi-fi. Here we have the first problem. Wi-fi only works in the lobby. For the room receives one for the computer cable, but if you just want a Iphone thereby, in the room the fun past. From the infant to the older people is represented, also various nationalities check here. read hotel review
  • Location
    6.0

    The location is amazing and directly on the banks of the elbe-located. The ferry and various crossings are as it were directly in front of the house. The hotel is in the town center.

  • Gastronomy
    4.0

    The hotel has a restaurant, a bar and the restaurant, the also on various halls is extended. Then different buffets set up and then a running around from staff and guests loosely, it could be a dizzy are, here no 5 stars, rather bustle, which one in the vacation actually does not wishes. The clearing service for used cutlery was smooth. In the bar professional service, there's live music in the evening. The restaurant terrace offers a high quality and tasty cuisine, but if you consider, that every evening the same map on the table comes, you can also request, that the dishes were cooked are...

  • Sport & Leisure
    4.0

    The the spa of the hotel is huge (still with full house and the presence of children hopelessly overcrowded, and the peace, which one would have gladly is gone). There are specially designed for children staff. But if any door stops... If the weather is nice you can on a balcony in front of the indoor swimming pool in sun loungers the passing elbschiffe admire. The garden of the hotel is rather small, but well maintained.

  • Service
    4.0

    The friendliness at the front desk, in the bar and frühstückssälen was pleasant, however, the staff a gap between may and to be able to present. If you're lucky everything worked, but sometimes the efforts as odd to describe. Example : the staff has obviously the statement, the setting of the tables white stoffhandschuhe to wear. But this well-intentioned hygienemaßname is contradicted, if the actor before to besteckteilen migrancy, with the gloves by the haarpracht drives. As he would have also just the bare hands to use... The cleaning of the rooms was always without any complaints. On the first evening the drain was in the shower clogged. Was immediately repaired.

  • Room
    3.0

    Well and now the rooms. We had booked a standard room and received. The looks in this ' star hotel' as follows : the room is relatively small, no hallway or small hallway, you immediately upon opening the door the bed in the field of vision. The furnishing is dark wood and beautiful shades. It is normal, that a closet in a star hotel no door, but only a clothes rail? The friendly gentleman, the bags to the room brought, confirmed us, that all standard rooms are like. There is a tiny desk, two armchairs and a round wooden table. The bed on each side a small bedside table with a drawer. Finished. The dark parquet is a body so scratched, that it is unreasonable. The room is during the day very dark (even if you the curtains withdraws ) and in the evening you will see, that the hotel probably only decoration is. See you can almost nothing and read not to mention. Very strange lichtschaltsysteme. But the bathroom is during the day light, because (as pleasant) a window is present. The shower is very roomy, double sink, as well as a bidet and a toilet are available (we are in 5-star houses however separate toilets used to). The cleanliness was perfect. But in the bathroom, you have the curtain of the window move otherwise, the bathroom door not on. Where are 5 stars? What we've never encountered happened in the world is: On arrival we found on the small table in the room a 0.7 liter bottle of soda before. Impressed by the friendly guests in the house i wanted to just with a glass of water and had to my verwunder -anger say: the bottle had a tag put on, on the not was: 'welcome', but 5,20 Euro. This is not only small, it is an embarrassment. The management of a 5-star house necessary, a bottle of water the room (cost about 0,70 Euro) and with a price tag to. Why not simply omit? In the minibar all kinds of drinks, which you can buy...

  • Hotel
    4.0

    The hotel is a very good renovated Prachtbau right at the Elbe and features approximately 160 rooms. It makes a clean and neat impression. Included in the room rate is the breakfast buffet and wi-fi. Here we have the first problem. Wi-fi only works in the lobby. For the room receives one for the computer cable, but if you just want a Iphone thereby, in the room the fun past. From the infant to the older people is represented, also various nationalities check here.

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Andreas
Perle of the elbe sandstone mountains
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2013
A wonderful hotel directly on the river elbe at the it as good as nothing to complain about,. If you great it is the size of the closets in the rooms. We could live with it. If you however with larger wardrobe travels will get a problem. The spa is just great. The pool has a pleasant size and the 2 1-hour use for children is a good idea. If they avoid has a retreat. The quality and also the variety of the dishes both the dinner, as even at breakfast are very good. read hotel review
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
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Marika
Great hotel, leaves nothing to be desired
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
Nice property, friendly and helpful staff. Unfortunately no parking in front of the house, but in the parking garage (but my car too large), and parking on the Elbe - everything liable to pay the costs. W la n should be available, functioned however after repeated try not. Hotel is beautifully located, quiet, clean read hotel review
  • Location
    6.0

    Surrounded by of the city, proximity Elbe.

  • Service
    6.0

    Very accommodating and helpful

  • Gastronomy
    6.0

    Breakfast was very good, wide choice

  • Hotel
    6.0

    Nice property, friendly and helpful staff. Unfortunately no parking in front of the house, but in the parking garage (but my car too large), and parking on the Elbe - everything liable to pay the costs. W la n should be available, functioned however after repeated try not. Hotel is beautifully located, quiet, clean

  • Room
    6.0

    Large room, quiet view, large bathroom - no lack, very satisfied

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Information about Hotel Elbresidenz Bad Schandau Viva Vital & Medical Spa

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Total number of rooms: < 200
  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Business Centre Use: free
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Bathroom
  • Shower
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Breakfast
  • Restaurant
  • Diabetic menu
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Cafe
  • Number of cafes altogether: 1
  • Number of cafes for non-guests: 1
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Hiking

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Non-hotel guests can/cannot access the area: open
  • Early check in
  • Business travellers
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Cash payment
  • English
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service