# 15 of 64 hotels in Kensington

Hotel Rafayel(5 stars)

34 Lombard Road SW11 3RF Kensington View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    6.0
  • Service
    6.0
  • Location
    4.1
  • Gastronomy
    5.6
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    2
  • very good
    1
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Andrew Almond-Smith
The best view of a hotel I have ever stayed in
  • Hotel not recommended
  • Singles
  • Business trip
  • February 2014
I stayed in this hotel on one occasion whilst working in London. The hotel is a 5 star hotel and is actually a very, very, very nice hotel. I did book an exec room and the room was absolutely huge. The whole of one side of the room was glass and looked directly out over the River Thames. The view was absolutely stunning. The only problem was, the lighting in the room wasn't great in my opinion, and due to it being winter, it was dark in the morning and dark in the evening, so it was quite difficult for ... me to get ready in the morning before work due to the lack of light. Apart from this, the room could not be faulted if you ask me, it was stunning. The bathroom was also a decent size. I also had the pleasure of eating in the restaurant downstairs, which is an Indian restaurant. The food was good, but in comparison to other restaurants I have eaten in, it was extremely expensive in my opinion. The things about the hotel that I think aren't that great - the location isn't great for me, it's a good 10 - 15 minute walk from Clapham Junction overground station, so not well connected to the tube at all. There aren't any restaurants or shops in the direct area that I could enjoy, which is what makes London so good for me. Also when I was there they were re-laying their driveway, so it was difficult to get in and out of my room, but that said, this would just be a temporary thing. If this hotel was in Central London it would be extremely expensive no doubt, so the good thing about this hotel for me, is that you can still stay in luxury, in London, for a good price, because of the compromised location. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    2.3
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    2.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    4.0
  • Gastronomy
    5.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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Information about Hotel Rafayel

Hotel Information

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Amenities

Hotel amenities

  • Library
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Play rooms
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast in the room

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Special massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Gay friendly
  • 24 hour security
  • Car hire
  • Pets allowed
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service