# 5 of 60 hotels in Wernigerode

HKK Hotel Wernigerode(4 stars)

Pfarrstraße 41 38855 Wernigerode View on map
Average rating
Recommended
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At a glance

  • Staff very friendly (7)
    "Staff very friendly" found in 7 reviews
    • " Staff very friendly , anytime again Inquire, if everything is satisfactory. We had a large family room. Bathroom ... " 
      5.358333333333333
      April 2012
    • " Excellent service " 
      5.585714285714286
      July 2012
    • " Extremely friendly staff . Uncomplicated dealing with special requests. Recommendable breakfast buffet. Nice wellness, ... " 
      5.585714285714286
      July 2012
    • " Lovely hotel with a pleasant staff , gladly again " 
      6
      August 2012
    • " It was a wonderful vacation and very friendly staff and a very pleasant ambience, very centrally located. We will definitely come back next year: ... " 
      6
      August 2012
    • " ... vacation. Everything worked out great and we had relaxation and recover. Our room was even for 2 guys not too small and the views over the roofs from Wernigerode up to the castle is a dream. The staff were super friendly , wishes were promptly fulfilled. The fitness area great and the jacuzzi tubs a dream. ... " 
      5.938095238095238
      April 2012
    • " ... it nothing to moan about. The location is good. The breakfast varied and appetizing. The room furnishings were good, although a bit more storage space for details missing. The hotel was quiet. The staff were friendly and helpful . The parking fee is actually in this category not common. " 
      4.413888888888889
      June 2012
  • Very clean and spacious (7)
    "Very clean and spacious" found in 7 reviews
    • " ... with the magnet key difficult to open (we know the system, sometimes it worked here only after repeated Try ). But only to the recognized 'cons', the benefits have outweighed anyway, it was all very clean and spacious . Something that has annoyed, the calculation was the parking fees : We used on recommendation ... " 
      5.358333333333333
      April 2012
    • " We were with the hotel on the whole very satisfied ! But there are also some minus points : 1. in our room was only a bath tub, whilst showering in ... " 
      5.585714285714286
      May 2012
    • " Nice hotel , spacious room, great breakfast " 
      5.085714285714286
      September 2012
    • " Pleasant stay with small disturbances " 
      5.286111111111111
      August 2012
    • " Nice hotel , quiet, central location, gladly again " 
      5.464285714285714
      April 2012
    • " ... In the beer bar we got instead of an ordered curried sausage with fries a bratwurst, the ketchup drowned and the merely a small sprayer Currypulver possessed. Such a mistake must in a four star hotel 't really happen. But it tasted in any case. The hotel has apart from that regarding the ... " 
      5.257142857142857
      July 2012
    • " Great holiday " 
      5.938095238095238
      April 2012
  • Great breakfast (4)
    "Great breakfast" found in 4 reviews
    • " Nice hotel, spacious room, great breakfast " 
      5.085714285714286
      September 2012
    • " Super - hotel with great breakfast " 
      5.8999999999999995
      May 2012
    • " ... our family room. The was perfect spacious. Also the bathroom exceeded our expectations. Since we for our wedding day in the hotel stayed, we were for breakfast with a nice set table surprised. The breakfast was great -delicious. We would gladly come again! " 
      5.8999999999999995
      May 2012
    • " ... searched over daily excursions in the resin undertake to may. It was important, that you evenings something undertake and if it is a old city strolls is. Particularly praiseworthy that would be great breakfast buffet! " 
      5.558333333333334
      September 2012
  • Many extra charges (1)
    "Many extra charges" found in 1 review
    • " Extremely friendly staff. Uncomplicated dealing with special requests. Recommendable breakfast buffet. Nice wellness, sport area. Unfortunately many extra charges ( Wi-Fi/ internet, guest parking, newspapers, room service... ). No mini bar, but expensive ... " 
      5.585714285714286
      July 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.2
  • Service
    5.5
  • Location
    5.6
  • Gastronomy
    5.5
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    83
  • very good
    19
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (7)
      Comments related to "Hotel in general" found in 7 reviews
      • " ... with the magnet key difficult to open (we know the system, sometimes it worked here only after repeated Try ). But only to the recognized 'cons', the benefits have outweighed anyway, it was all very clean and spacious. Something that has annoyed, the calculation was the parking fees : We used on recommendation ... "  read hotel review
        5.358333333333333
        April 2012
      • " We were with the hotel on the whole very satisfied! But there are also some minus points : 1. in our room was only a bath tub, whilst showering in ... "  read hotel review
        5.585714285714286
        May 2012
      • " Nice hotel, spacious room, great breakfast "  read hotel review
        5.085714285714286
        September 2012
      • " Pleasant stay with small disturbances "  read hotel review
        5.286111111111111
        August 2012
      • " Nice hotel, quiet, central location, gladly again "  read hotel review
        5.464285714285714
        April 2012
      • " ... In the beer bar we got instead of an ordered curried sausage with fries a bratwurst, the ketchup drowned and the merely a small sprayer Currypulver possessed. Such a mistake must in a four star hotel 't really happen. But it tasted in any case. The hotel has apart from that regarding the ... "  read hotel review
        5.257142857142857
        July 2012
      • " Great holiday "  read hotel review
        5.938095238095238
        April 2012
    • Child friendliness (1)
      Comments related to "Hotel in general" found in 1 review
      • " Great hotel for families with 4 stars -service "  read hotel review
        5.257142857142857
        July 2012
    Cons
    • Cost Effectiveness (1)
      Comments related to "Hotel in general" found in 1 review
      • " Extremely friendly staff. Uncomplicated dealing with special requests. Recommendable breakfast buffet. Nice wellness, sport area. Unfortunately many extra charges ( Wi-Fi/ internet, guest parking, newspapers, room service... ). No mini bar, but expensive ... "  read hotel review
        5.585714285714286
        July 2012
  • Location
    Pros
    • Surroundings (1)
      Comments related to "Location" found in 1 review
      • " Nice hotel in a peaceful location close to the pedestrian precinct, we had a very spacious family room in the us a free baby crib ... "  read hotel review
        5.085714285714286
        September 2012
    • Is Central (3)
      Comments related to "Location" found in 3 reviews
      • " It was a wonderful vacation and very friendly staff and a very pleasant ambience, very centrally located. We will definitely come back next year: thank you for the wonderful vacation "  read hotel review
        6
        August 2012
      • " Nice hotel, quiet, central location, gladly again "  read hotel review
        5.464285714285714
        April 2012
      • " ... fit and if the room somewhat better cleaned would be (a thick Wollaus LAG the whole time in the corner and the desk was also not correctly washed), then was possible it nothing to moan about. The location is good. The breakfast varied and appetizing. The room furnishings were good, although a bit more ... "  read hotel review
        4.413888888888889
        June 2012
  • Service
    Pros
    • Service Friendliness (7)
      Comments related to "Service" found in 7 reviews
      • " Staff very friendly, anytime again Inquire, if everything is satisfactory. We had a large family room. Bathroom ... "  read hotel review
        5.358333333333333
        April 2012
      • " Excellent service "  read hotel review
        5.585714285714286
        July 2012
      • " Extremely friendly staff. Uncomplicated dealing with special requests. Recommendable breakfast buffet. Nice wellness, ... "  read hotel review
        5.585714285714286
        July 2012
      • " Lovely hotel with a pleasant staff, gladly again "  read hotel review
        6
        August 2012
      • " It was a wonderful vacation and very friendly staff and a very pleasant ambience, very centrally located. We will definitely come back next year: ... "  read hotel review
        6
        August 2012
      • " ... vacation. Everything worked out great and we had relaxation and recover. Our room was even for 2 guys not too small and the views over the roofs from Wernigerode up to the castle is a dream. The staff were super friendly, wishes were promptly fulfilled. The fitness area great and the jacuzzi tubs a dream. ... "  read hotel review
        5.938095238095238
        April 2012
      • " ... it nothing to moan about. The location is good. The breakfast varied and appetizing. The room furnishings were good, although a bit more storage space for details missing. The hotel was quiet. The staff were friendly and helpful. The parking fee is actually in this category not common. "  read hotel review
        4.413888888888889
        June 2012
  • Food
    Pros
    • Quantity (1)
      Comments related to "Food" found in 1 review
      • " ... free in the hotel, we heard on the fourth floor until about 2:30 A. M. the load thumping... The music. 4. the computer in the lobby is very slow and therefore also expensive! Now the enjoyable: the food was very good and with a lot of variation, the operator as the kitchen-team is friendly and fast in the exchanges empty food trays. The ... "  read hotel review
        5.585714285714286
        May 2012
    • Quality (4)
      Comments related to "Food" found in 4 reviews
      • " Nice hotel, spacious room, great breakfast "  read hotel review
        5.085714285714286
        September 2012
      • " Super - hotel with great breakfast "  read hotel review
        5.8999999999999995
        May 2012
      • " ... our family room. The was perfect spacious. Also the bathroom exceeded our expectations. Since we for our wedding day in the hotel stayed, we were for breakfast with a nice set table surprised. The breakfast was great-delicious. We would gladly come again! "  read hotel review
        5.8999999999999995
        May 2012
      • " ... searched over daily excursions in the resin undertake to may. It was important, that you evenings something undertake and if it is a old city strolls is. Particularly praiseworthy that would be great breakfast buffet! "  read hotel review
        5.558333333333334
        September 2012
  • Sport
    Pros
    • Playground (1)
      Comments related to "Sport" found in 1 review
      • " ... so we in the (smoking) bar to have eaten. The offer and the taste of the food was all right however the atmosphere was not so nice, on the television ran soccer and it was smoking. There is a big games room where our elfmonatiger son could play. The wellness area we didn't visit, but it made a clean ... "  read hotel review
        5.085714285714286
        September 2012
  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " Nice hotel, spacious room, great breakfast "  read hotel review
        5.085714285714286
        September 2012
    • Cleanliness (1)
      Comments related to "Room" found in 1 review
      • " ... slow and therefore also expensive! Now the enjoyable: the food was very good and with a lot of variation, the operator as the kitchen-team is friendly and fast in the exchanges empty food trays. The rooms were very clean, and without free it was in the hotel pleasantly quiet. The reception team is helpful and nice. ... "  read hotel review
        5.585714285714286
        May 2012
Andre
Short break.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Wander- und Wellnessurlaub
  • January 2014
Very nice staff. Beautiful old town with many excursion possibilities. Unfortunately many things cost extra. (wi-fi and garage) great breakfast. Something for every taste. Bewertung lesen
  • Lage und Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Zimmer
    4.8
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Sport und Unterhaltung
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Familienfreundlichkeit
    6.0
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Uwe
New year's eve holiday hkk Wernigerode.
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Andere
  • December 2013
Large, well-kept house with good kitchen, very good service and a good value for money. Were surprisingly quiet and comfortable in the 4. floor including brockenblick. The old town is only a few minutes away. The new year's program was good. Latin american evening - unfortunately without dance - only to listen, for us was mittfünfziger very good. For the older guests from 65 upwards rather too much. Us the band suffering. Audience that joined was nice and the daily open bar with dj and dancing comfortable. The music ranged from Andrea Berg and modern discofox, unfortunately very one-sided the ... mainstream - (un) taste servicing. There is good german and international pop without boom boom boom - beat! The gala new year's eve buffet was genuinly the hammer, inter alia, with 2 large smoked red snapper, dorado and sailfish. Great compliment to the kitchen crew. The new young director rosenberg gives itself all trouble and find the personal contact, not trivial for such a large hotel. The band did not correspond to our expectations, was live but with rhythmuscomputer and 2 guitars. The Roger wittaker -blend you like, 1-2 title would be okay. The woman at his side went above motivated, but also here see bar - Andrea Berg and Helene fishermen., hardly international songs. Nice was the involvement of the kids, the their own party had and the songs in addition. The castle Wernigerode offered free of charge a small very nice organ recital. The japanese food in the orchidea Wernigerode was perfect. (culinary travel) the new year's concert with organ and bagpipe was in a custom rented church interesting but the bagpipe can really annoying. Rather only organ. So silvesterband change and the statement of the internet to actual use in the war. Altogether we found it a successful trip and were very pleased overall. Bewertung lesen
  • Service
    5.7
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Lage und Umgebung
    5.7
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
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Jens
If Wernigerode, then in hkk.
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Städtereisen
  • December 2013
Modern hotel, guests of all age groups, probably many day or wetouristen, Bewertung lesen
  • Zimmer
    6.0

    I had a double room for single use. Is amazing. Room nicely furnished, bathroom was large and modern. Cleanliness was good with the exception of the hair in the tub. Sad also, that any controlled, whether all tv stations are the listing. No mini bar in the room, instead vending machine in the hallway. I thought was not so great. Room was with a view of the courtyard.

  • Gastronomie
    6.0

    Only had overnight accomodation with breakfast, but the breakfast buffet is absolutely great. There is everything what you want, everything is very clean. If you something to complain about, the is hardly to help. Staff very friendly. Atmosphere almost Nobel. However, i was in the morning at 6:30 a. m. always one of the first on the breakfast. I don't know how it in the rush hour, especially, if the seniorenklubs or tagungsgruppen breakfast. There is also a restaurant in the hotel. I did not visit however.

  • Service
    5.0

    Staff at the reception and the dining room very friendly. Room cleaning with deductions - when i came into the room and quickly controlled have were plenty of hair in the tub! Greetings to the housekeeper!

  • Hotel
    5.0

    Modern hotel, guests of all age groups, probably many day or wetouristen,

  • Lage und Umgebung
    6.0

    Distance to/from the train station about 600 metres, in the pedestrian area about just as far. Next to the train station is the harz narrow-gauge railway and the zob In the pedestrian area there were lots of dining, nearby also a Lidl and a Edeka.

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Dirk
Child-friendly hotel
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Städtereisen
  • October 2013
Large 4 star hotel with 258 rooms. Very clean, modern. Breakfast and half-board in form of a buffet, very rich. The guest structure was mixed: families, bus tours, conferences. Staff: very friendly, very child friendly. Children's playroom. Meeting rooms and conference room for hosting meetings and celebrations. Bewertung lesen
  • Lage und Umgebung
    6.0

    Halfway between station and market location, very central, to the Rathaus it was about 100 meters. Underground parking available. Through the underground garage, you can get the arcade right away. Wernigerode is a perfect starting point for day trips very ideal.

  • Sport und Unterhaltung
    6.0

    Top-fit-club with sauna, steam bath, infrared cabin, fitness equipment and a solarium.

  • Service
    6.0

    The staff is very friendly with children and courteous. Rooms are cleaned daily. In the holiday times there is a children's entertainment, the very varied is, with bastelangeboten, play, malwettbewerb...

  • Gastronomie
    6.0

    Two restaurants, a tavern and a dance bar. Breakfast and half-board is offered in buffet form. Very recommendable, and plentiful. Fine cuisine, varied. Big compliment to the kitchen team!

  • Hotel
    6.0

    Large 4 star hotel with 258 rooms. Very clean, modern. Breakfast and half-board in form of a buffet, very rich. The guest structure was mixed: families, bus tours, conferences. Staff: very friendly, very child friendly. Children's playroom. Meeting rooms and conference room for hosting meetings and celebrations.

  • Zimmer
    6.0

    We had a large family room, double bed and two extra beds, tv, telephone. What is important to us, our daughter slept on a sofa or similar, but in hkk a proper mattress. Thus the rooms are ideal for families. Bathroom with bathtub. Very clean.

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Robert
Nice weekend in harz, highly recommended.
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Nachweis erbracht
  • Geschäftsreisen
  • September 2013
Relatively large hotel with about 250 rooms. Overall leaves the house a clean and well kept impression. Wi-fi in the room for a fee in the field of congress facilities telekom hotspot and then for customers with hotspotflatrate free of charge. Since the whole hotel with convention tourists was fully booked, i can't information for the usual guest structure. Bewertung lesen
  • Gastronomie
    5.0

    A really very good breakfast with everything you could wish for. So who finds there nothing is even debt. For dinner or lunch i cannot say anything. The buffets, the for our congress provided by the hotel were, were very good. Drink prices for my feeling for the ostharz relatively high.

  • Zimmer
    4.0

    Large, bright and clean rooms with flat-screen tv. Furniture in the style of the 90. but not worn. All the standard. A minibar would have liked. However, you can get drinks in the hallway on the machine. Bathroom with shower over the bath. Here unfortunately only a shower curtain, which i personally less like.

  • Service
    6.0

    Very friendly staff both at the reception, as well as in the restaurants. The room cleaning very good.

  • Hotel
    6.0

    Relatively large hotel with about 250 rooms. Overall leaves the house a clean and well kept impression. Wi-fi in the room for a fee in the field of congress facilities telekom hotspot and then for customers with hotspotflatrate free of charge. Since the whole hotel with convention tourists was fully booked, i can't information for the usual guest structure.

  • Lage und Umgebung
    6.0

    The hotel is situated in the middle of centre of Wernigerode, so that all objects of interest reachable on foot attainable are. The train station is also in about 8 minutes on foot doable. All in all ideal for a relaxing city break, where the car well in the tiefgarade next to the hotel can. Discounted rates for hotel guests 6 Euro on the day.

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Information about HKK Hotel Wernigerode

Hotel Information

hotel.de

hotel.de *

Located only 100 m from the historic old town, HKK Hotel Wernigerode is a popular meeting point for short-stay holiday makers, group travellers and conference participants. The hotel provides a relaxing and inspiring ambience and excellent hospitality. Give yourself a treat. In the hotel you will find 256 modernly-furnished rooms with everything you need for a pleasant stay, including satellite TV, pay TV (extra charges apply), radio, telephone and hairdryer. The Spelhus restaurant and our bistro offer you varied culinary specialties. You can also spend entertaining evening hours in the Berliner Zille pub and in the Allegro dance bar. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Safe
  • Terrace
  • Bathroom
  • Toilets
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Diabetic menu
  • Hotel bar
  • Cafe
  • Catering service

A choice of sports

  • Fitness centre
  • Hiking

Spa offers

  • Sauna
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service