# 16 of 60 hotels in Wernigerode

Hotel Schlosspalais(4 stars)

Johann-Sebastian-Bach-Straße 11 38855 Wernigerode View on map
Average rating
Recommended
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At a glance

  • In the wellness area (1)
    "In the wellness area" found in 1 review
    • " Bathrobes and sauna towels only against a rental fee available No resting room available-no peaceful atmosphere, missing chair pillows, no offered drinks in the wellness area Wellness area relevant not good, missing blinds in the shower area Sauna and pool apart from ... " 
      4.902380952380953
      August 2012
  • Very nice hotel (1)
    "Very nice hotel" found in 1 review
    • " Very nice hotel , only small drawbacks " 
      5.438095238095237
      June 2011
  • Large shower (1)
    "Large shower" found in 1 review
    • " Very nice BZ, large shower , bad hair dryer.HCLFHLThe staff was mostly friendly, but some of the front desk staff not ... " 
      5.438095238095237
      June 2011
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    4.7
  • Service
    5.4
  • Location
    5.6
  • Gastronomy
    5.1
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    8
  • very good
    6
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
  • Sport
    Pros
    • Spa (1)
      Comments related to "Sport" found in 1 review
      • " Bathrobes and sauna towels only against a rental fee available No resting room available-no peaceful atmosphere, missing chair pillows, no offered drinks in the wellness area Wellness area relevant not good, missing blinds in the shower area Sauna and pool apart from ... "  read hotel review
        4.902380952380953
        August 2012
  • Room
    Pros
    • Bathroom (1)
      Comments related to "Room" found in 1 review
      • " Very nice BZ, large shower, bad hair dryer.HCLFHLThe staff was mostly friendly, but some of the front desk staff not ... "  read hotel review
        5.438095238095237
        June 2011
Maria
Family 4 - star atmosphere
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • October 2013
Perfect mixture for a 4 star hotel: both everything was there, what 4 stars is concerned, as well as a familiar atmosphere. read hotel review
  • Gastronomy
    6.0

    The breakfast (other meals in the hotel, due to the location also was not so bad) is small, but oho: in very individual, beautifully furnished breakfast room waiting many, many pleasures on a, the very friendly arranged and prepared. There is actually only no omelet, everything else!

  • Service
    6.0

    Everything so, as it should be: very friendly staff in all the areas!

  • Sport & Leisure
    6.0

    The small, fine pool is 7-21:30 o'clock opened and a delight - with four people you can easily swim, but it was often empty.

  • Room
    6.0

    Perfect - spacious, individually decorated, balcony, nice view, and everything else, what you want and need!

  • Hotel
    6.0

    Perfect mixture for a 4 star hotel: both everything was there, what 4 stars is concerned, as well as a familiar atmosphere.

  • Location
    6.0

    Perfect location also: it is a minute walk to the 'smallest house' wernigerodes, about 5 minutes to the main square and depending upon speed and walk 20-25 minutes to the castle. Could not have been better!

Close

Good Base for a Visit to the Harz Mountains
  • Recommended hotel
  • Couples
  • Countryside & spa
  • September 2013
The Hotel Sclosspalais Werigerode is a small well appointed alpine style hotel on the edge of Wernigerode at the northern edge of the Harz mountains. It has been extensively modernised but has only 27 quite small double and single rooms. There are a number of other properties with a similar name. read hotel review
  • Gastronomy
    5.0

    Only breakfast was offered at a very reasonable 10 Euros per person. This was a buffet style with someone on hand to provide coffee or tea or resupply what was on offer.

  • Hotel
    4.0

    The Hotel Sclosspalais Werigerode is a small well appointed alpine style hotel on the edge of Wernigerode at the northern edge of the Harz mountains. It has been extensively modernised but has only 27 quite small double and single rooms. There are a number of other properties with a similar name.

  • Location
    6.0

    The hotel is on a busy road to the south of the town in an otherwise quiet residential area. Most rooms have an excellent view of the impressive Schloss perched above the town. The hotel is only a short walk from the pedestrianised and very picturesque Markt area. There are no bars or restaurants immediately nearby but they are only 5 mins away.

  • Room
    4.0

    The rooms are quite small and the decor varies in style from room to room . The shower and toilet areas are also small but the fittings are of a high standard.

  • Service
    6.0

    As with so many establishments in the former eastern Germany the people are all very friendly but have limited English.

  • Sport & Leisure
    4.0

    There was a small pool and sauna to the rear of the lower ground floor.

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Sabrina
Very nice, cozy hotel
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • May 2013
Small romantic hotel with a nice view on the wernigeroder palace! The staff was super friendly and us almost every wish was fulfilled! Breakfast buffet with a great selection, nice clean rooms, pool area very well kept... All in all can only be recommended! Had our bikes and it was not a problem at all she in the hotel regard! Go gladly again to Wernigerode! read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
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Oliver
Disappointment despite stylish decor
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • February 2013
Had on a wellness weekend in a star hotel looking forward to it. The staff were extremely friendly, the room/bath comfortable with beautiful antiques furnished and clean, however for 2 people extremely small. Great view on the castle. No telephone on room available. Sauna/steam bath /pool available, for bathrobe, towels and schläppchen had to 5/2 € rental fee be paid. Breakfast buffet on the first glance varied. Bread basket consisted of two sorts of ready-to-bake breads and sliced bread from the packing. Croissants or the hoped-for sweet bit wrong. Fresh fruit was offered, also fruit salad from the mainland. Who ... stylish night like, can this hotel good, if you however something special searches and delicious breakfast buffet loves, this is bad. read hotel review
  • Gastronomy
    4.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    3.3
    Size of the room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Service
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
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Sophie
Lovely hotel with small hooks
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • October 2012
The hotel is clean and the rooms are nicely furnished. The ladies at the reception were nice and helpful. The parking costs per day 5 Euro. I am also for a 4 star hotel inappropriate was, was - no fresh, cut fruit for breakfast - only 2 newspapers (the far and faz ) for breakfast, the one in the many guests not in the hands of got - numerous, broken light bulbs in the breakfast room in lights There was my room very darkly lit. read hotel review
  • Gastronomy
    4.0

    As mentioned, there was no fresh fruits, for example fruit salad or similar for breakfast and the normal bread rolls were so gummimäßig, that i only with difficulties could carving.

  • Hotel
    4.0

    The hotel is clean and the rooms are nicely furnished. The ladies at the reception were nice and helpful. The parking costs per day 5 Euro. I am also for a 4 star hotel inappropriate was, was - no fresh, cut fruit for breakfast - only 2 newspapers (the far and faz ) for breakfast, the one in the many guests not in the hands of got - numerous, broken light bulbs in the breakfast room in lights There was my room very darkly lit.

  • Location
    6.0

    Ultimately the location of the hotel is amazing for the city turbulence in Wernigerode or as a starting point for further hikes etc. (for example Thale, Braunlage, caves, castle, castle regenstein...) The location is but not very quiet, as it is on a busy street is. If you're lucky, you catch a room with nice view on the also beautiful wernigeroder palace

  • Room
    4.0

    Wi-fi had to be paid extra. Unique 5 Euro. When i noticed, i in the room no network have, i sat however already in my pjs on the bed and had bad luck, because a small telephone in the room not. Also no tv newspapers Otherwise clean and chic

  • Service
    6.0

    The service gives it for me nothing to moan about

  • Sport & Leisure
    5.0

    The pool i only looked at. Looked clean. Small but nice

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Information about Hotel Schlosspalais

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Bathroom
  • Toilets

Gastronomy

  • Hotel bar

Spa offers

  • Sauna

Other hotel information

  • Airport transfer
  • Express check in and check out
  • Car hire
  • Information desk
  • Pets allowed
  • Wifi