# 2 of 36 hotels in Anissaras

Hotel Aldemar Royal Mare(5 stars)

70014 Limenas Chersonissou Show map
Hotel Pictures - Hotel Aldemar Royal Mare
Average
Recommended
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At a glance

  • Very beautiful hotel (15)
    "Very beautiful hotel" found in 40 reviews
    • " Very beautiful hotel with pleasant atmosphere " 
      5.269444444444445
      May 2012
    • " Very beautiful hotel with pleasant atmosphere " 
      5.269444444444445
      May 2012
    • " The aldemar royal mare is really a beautiful hotel . By the architecture it didn't seem bulky and the a lot of pools offer much privacy. The ... " 
      5.269444444444445
      May 2012
    • " ... wine, mineral water very expensive - overpriced by many wealthy Russian guests Breakfast buffet and evening buffet renew: is in the morning until 11:00 o'clock, evenings until 22:00 o'clock Value for money : oh well, it would however not again book " 
      5
      May 2012
    • " Great complex , super pools, but no beautiful beach! " 
      4.569444444444444
      June 2012
    • " ... services ( for example amongst others the restaurant 'Candia' a outstandingly beautiful breakfast place ) Worth. Many, very well maintained pools, very nice garden. One might think, it would be a new hotel . So good the condition! " 
      5.455555555555556
      May 2012
    • " Great hotel with all the amenities of a holiday " 
      5.958333333333333
      May 2011
    • " ... as well as the quality of the food was especially to be highlighted. The friendliness of the staff, the large tastefully furnished rooms, as well as the cleanliness and thalasso treatments have a perfect stay . In the neighboring Hotel Knossos Royal bar, there were other speciality restaurants for which ... " 
      5.958333333333333
      May 2011
    • " Great hotel complex hui, extra charges yuck " 
      4.958333333333333
      June 2012
    • " ... pool ( ideal for our 8-year old daughter there the water only to shoulder is enough), in the morning pool chair reserve is here and also at both main pool not necessary! Whole complex very clean and beautiful , room service and cleaning perfect (2 times daily fresh towels! Daily shampoo, shower gel, ... " 
      4.958333333333333
      June 2012
    • " ... rented. After complaint this was Without problem amended, but after the motto, you can try. The cleanliness in the room and really special the bathroom was more than to desire. Also we have A four star hotel clearly other used. Many stains on the walls, Cracks, polluted drains, Black Silikonränder in ... " 
      3.6875
      April 2012
    • " The aldemar hotels are all in a top condition. I recommend it to anyone. There is nothing to complain about and the Spa area is one-time great. Thank you for the nice days on Crete it was Fantastically ... " 
      5.958333333333333
      October 2011
    • " Staff is friendly and competent. Little knowledge of German, but with English one gets ahead. With complaints is professional handled and quickly remedied. For a five star hotel we had unfortunately in our opinion somewhat too often the front desk. " 
      4
      November 2011
    • " In the main restaurant there is rather cafeteria atmosphere. With my years of experience in the food, I the food for a five star hotel here rather than unimaginative and it could be varied his. The quality the processed products ... " 
      4
      November 2011
    • " Value for money is OK (with exception food in main restaurant). Great we found free Wi-Fi. The Sushi restaurant ... " 
      4
      November 2011
  • Great service (14)
    "Great service" found in 14 reviews
    • " From the beginning to the end of our stay we felt pampered welcome and attentive. We are coming again with great pleasure, be able to enjoy both great service , the very good kitchen, relax on the beach and the thalassotherapy area. Here you can take a ... " 
      5.791666666666667
      October 2011
    • " ... the nice staff in the cart from A to B. Several pools for relaxing sunbathing easy. Both the quality of the restaurants, as well as the quality of the food was especially to be highlighted. The friendliness of the staff , the large tastefully furnished rooms, as well as the cleanliness and thalasso treatments have ... " 
      5.958333333333333
      May 2011
    • " The staff was always friendly and helpful , the point :' handling of complaints 'we couldn't rate, since there was nothing to complain ... " 
      5.791666666666667
      October 2011
    • " ... applications can enjoy. Another plus is the very good (musty gym) fitness center. The beach is coarse, but not unpleasant! In the water were partly plates and stones, bath shoes are recommended. The staff are very friendly and helpful . The hotel was its five stars and I would not hesitate to stay at this fantastic hotel anytime. " 
      5.6
      June 2011
    • " Very nice hotel, very cute atmosphere. Great lovely, talkable staff. Very good service . The best hotel in Europe I've ever been to! Great choice of excursions, pleasant beach and ... " 
      5.583333333333333
      August 2011
    • " I enjoyed especially the nice and competent thalasso department! I've stayed several times and am very satisfied each time. This also, above all, because of the very friendly staff . " 
      5.486111111111111
      May 2011
    • " A truly very beautiful hotel, perfect service, all very friendly , excellent kitchen, international audience, despite 100% workloads always free beach chairs and ... " 
      5.783333333333334
      May 2012
    • " It pleased us very well, we will be happy to stay here again. Thank you for those nice stay and great relaxation ☺ The friendly staff helpful ladies and gentlemen at the front desk the service of the entire staff is praise-worthy. " 
      5.291666666666667
      October 2011
    • " A great hotel in all areas. Cleanliness, friendly staff , wonderful, well-kept facility. Our special wishes were immediately dealt with politely and ... " 
      5.958333333333333
      October 2011
    • " The aldemar royal mare is part of the top hotels on Crete. 29 pools and a spacious complex with wonderful vegetation a everywhere in the hotel vacation atmosphere feel. The service and the friendliness of the staff are exceptionally and here you can hear never: 'we have to help', but here Greek hospitality ... " 
      5.583333333333333
      May 2012
    • " I was so in some countries and hotels, but this is really something special. The staff is very attentive and friendly . The hotel was very spacious. We were completely content and could really not have been ... " 
      5.766666666666667
      June 2011
    • " I have a VIP suite and I simply felt at ease. I also other types can see and can also these positive judge. The entire area makes a great, neat impression. The service staff is very friendly and competent. Just a great stay. " 
      5.708333333333333
      May 2012
    • " excellent service ! Extremely friendly and extremely competent and multi-lingual staff. " 
      5.833333333333333
      October 2011
    • " Very nice generous quiet complex, friendly staff , VIP room highly recommendable since then Candia restaurant can be used-the ideal for ... " 
      5.333333333333333
      May 2012
  • Delicious food (6)
    "Delicious food" found in 6 reviews
    • " ... because of dress code is denied, there was a guest with a long pants but flip-flops unhindered purely?). Altogether great mainly English speaking hotel complex with beautiful private pools, delicious food and nice soft -animation, in any case recommendable if the high extra charges nothing mind! " 
      4.958333333333333
      June 2012
    • " I in aldemar royal mare felt really good. The friendliness the Greeks, the great location and the excellent food in the hotel won, I would gladly come again! Only drawback unfortunately the beach, the very ... " 
      5.6805555555555545
      May 2012
    • " A truly very beautiful hotel, perfect service, all very friendly, excellent kitchen , international audience, despite 100% workloads always free beach chairs and sun screens, extra ... " 
      5.783333333333334
      May 2012
    • " ... something special. The staff is very attentive and friendly. The hotel was very spacious. We were completely content and could really not have been better. Very clean spacious and stylish rooms. Delicious food and wine of course;) " 
      5.766666666666667
      June 2011
    • " ... pools, very nicely arranged, lots of plants, nice outdoor Restaurants. Another big plus is the general competence and the foreign language competence of the staff in all areas. The quality of the food is good , but could be a bit nicer be arranged. Almost all of the guests have the possibility to turn in ... " 
      5.4
      June 2011
    • " Transportation to and from the hotel is good, the Crete want to know. Pleasant climate, friendly people, very good food , good wine, good flight connection to Heraklion, especially with Air Berlin. " 
      5.708333333333333
      June 2011

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.4
  • Service
    5.5
  • Location
    4.8
  • Gastronomy
    5.3
  • Sport
    5.3

Rating breakdown

  • Excellent
    67
  • Very Good
    8
  • Acceptable
    6
  • Poor
    3
  • Terrible
    0
Read all hotel reviews

The most helpful favorable review

5.666666666666667
1 out of 1 people found this review helpful

Village-similar complex with adjoining professional thalasso range; all perfect clean; half or full board with tasty regional cuisine, also after three weeks not get bored …  read more

The most helpful critical review

2.8833333333333333
1 out of 2 people found this review helpful

In June 2012 we were for a short break royal mare. There are both nothing special demanding however in this hotel are a few things to criticize. Cleanliness in the bathroom is below ground for a hotel this category not acceptable. Serving staff especially at the front desk is indifferent and rude. Room service was poor and not properly. Al we arrived had we about 45 minutes in the lobby stay to the room finally was finished, the front desk is the US …  read more

Summary of guest reviews by categories

  • " Great Hotel, ideal for a quiet holiday "  Read more
    5.6
    June 2011
  • " The aldemar hotels are all in a top condition. I recommend it to anyone. There is nothing to complain about and the Spa area is one-time great. Thank you for the nice days on Crete it was Fantastically ... "  Read more
    5.958333333333333
    October 2011
  • " Great hotel complex hui, extra charges yuck "  Read more
    4.958333333333333
    June 2012
  • " ... pool ( ideal for our 8-year old daughter there the water only to shoulder is enough), in the morning pool chair reserve is here and also at both main pool not necessary! Whole complex very clean and beautiful, room service and cleaning perfect (2 times daily fresh towels! Daily shampoo, shower gel, ... "  Read more
    4.958333333333333
    June 2012
  • " Transportation to and from the hotel is good, the Crete want to know. Pleasant climate, friendly people, very good food, good wine, good ... "  Read more
    5.708333333333333
    June 2011
  • " I in aldemar royal mare felt really good. The friendliness the Greeks, the great location and the excellent food in the hotel won, I ... "  Read more
    5.6805555555555545
    May 2012
  • " Great hotel with extraordinary service "  Read more
    5.583333333333333
    May 2012
  • " Great stay-VIP suites are absolutely top "  Read more
    5.722222222222221
    May 2011
  • " Great hotel with all the amenities of a holiday "  Read more
    5.958333333333333
    May 2011
  • " ... as well as the quality of the food was especially to be highlighted. The friendliness of the staff, the large tastefully furnished rooms, as well as the cleanliness and thalasso treatments have a perfect stay. In the neighboring Hotel Knossos Royal bar, there were other speciality restaurants for which ... "  Read more
    5.958333333333333
    May 2011
  • " ... wine, mineral water very expensive - overpriced by many wealthy Russian guests Breakfast buffet and evening buffet renew: is in the morning until 11:00 o'clock, evenings until 22:00 o'clock Value for money: oh well, it would however not again book "  Read more
    5
    May 2012
  • " A great hotel in all areas. Cleanliness, friendly staff, wonderful, well-kept facility. Our special wishes ... "  Read more
    5.958333333333333
    October 2011
  • " Very nice hotel, the complex is attractive and through the many individual houses very spacious. There were a ... "  Read more
    5.580555555555556
    November 2011
  • " A truly very beautiful hotel, perfect service, all very friendly, excellent kitchen, international audience, despite 100% ... "  Read more
    5.783333333333334
    May 2012
  • " ... excellent kitchen, international audience, despite 100% workloads always free beach chairs and sun screens, extra charges certainly a little higher than at home, but completely normal for a five star hotel, excellent spa facilities, simply around to 100% perfect! We would definitely come again. "  Read more
    5.783333333333334
    May 2012
  • " No bad hotel -unfortunately bad guests Mix "  Read more
    4
    November 2011
  • " I in aldemar royal mare felt really good. The friendliness the Greeks, the great location and the excellent food in the hotel won, I would gladly come again! Only drawback ... "  Read more
    5.6805555555555545
    May 2012
  • " We have felt ourselves very well and the complex is extremely nice and clean with a great location on the sea. The food was absolutely great and the staff was super nice " ". We don't have any ... "  Read more
    5.858333333333333
    May 2011
  • " ... applications can enjoy. Another plus is the very good (musty gym) fitness center. The beach is coarse, but not unpleasant! In the water were partly plates and stones, bath shoes are recommended. The staff are very friendly and helpful. The hotel was its five stars and I would not hesitate to stay at this fantastic hotel anytime. "  Read more
    5.6
    June 2011
  • " The aldemar royal mare is part of the top hotels on Crete. 29 pools and a spacious complex with wonderful vegetation a everywhere in the hotel vacation atmosphere feel. The service and the friendliness of the staff are exceptionally and here you can hear never: 'we have to help', but here Greek hospitality ... "  Read more
    5.583333333333333
    May 2012
  • " ... the nice staff in the cart from A to B. Several pools for relaxing sunbathing easy. Both the quality of the restaurants, as well as the quality of the food was especially to be highlighted. The friendliness of the staff, the large tastefully furnished rooms, as well as the cleanliness and thalasso treatments have ... "  Read more
    5.958333333333333
    May 2011
  • " The staff was always friendly and helpful, the point :' handling of complaints 'we couldn't rate, since there was nothing to complain ... "  Read more
    5.791666666666667
    October 2011
  • " A great hotel in all areas. Cleanliness, friendly staff, wonderful, well-kept facility. Our special wishes were immediately dealt with politely and ... "  Read more
    5.958333333333333
    October 2011
  • " It pleased us very well, we will be happy to stay here again. Thank you for those nice stay and great relaxation ☺ The friendly staff helpful ladies and gentlemen at the front desk the service of the entire staff is praise-worthy. "  Read more
    5.291666666666667
    October 2011
  • " From the beginning to the end of our stay we felt pampered welcome and attentive. We are coming again with great pleasure, be able to enjoy both great service, the very good kitchen, relax on the beach and the thalassotherapy area. Here you can take a ... "  Read more
    5.791666666666667
    October 2011
  • " A truly very beautiful hotel, perfect service, all very friendly, excellent kitchen, international audience, despite 100% workloads always free beach chairs and ... "  Read more
    5.783333333333334
    May 2012
  • " I have a VIP suite and I simply felt at ease. I also other types can see and can also these positive judge. The entire area makes a great, neat impression. The service staff is very friendly and competent. Just a great stay. "  Read more
    5.708333333333333
    May 2012
  • " I enjoyed especially the nice and competent thalasso department! I've stayed several times and am very satisfied each time. This also, above all, because of the very friendly staff. "  Read more
    5.486111111111111
    May 2011
  • " Very nice generous quiet complex, friendly staff, VIP room highly recommendable since then Candia restaurant can be used-the ideal for ... "  Read more
    5.333333333333333
    May 2012
  • " I was so in some countries and hotels, but this is really something special. The staff is very attentive and friendly. The hotel was very spacious. We were completely content and could really not have been ... "  Read more
    5.766666666666667
    June 2011
  • " excellent service! Extremely friendly and extremely competent and multi-lingual staff. "  Read more
    5.833333333333333
    October 2011
  • " Very nice hotel, very cute atmosphere. Great lovely, talkable staff. Very good service. The best hotel in Europe I've ever been to! Great choice of excursions, pleasant beach and ... "  Read more
    5.583333333333333
    August 2011
  • " ... because of dress code is denied, there was a guest with a long pants but flip-flops unhindered purely?). Altogether great mainly English speaking hotel complex with beautiful private pools, delicious food and nice soft -animation, in any case recommendable if the high extra charges nothing mind! "  Read more
    4.958333333333333
    June 2012
  • " Transportation to and from the hotel is good, the Crete want to know. Pleasant climate, friendly people, very good food, good wine, good flight connection to Heraklion, especially with Air Berlin. "  Read more
    5.708333333333333
    June 2011
  • " I in aldemar royal mare felt really good. The friendliness the Greeks, the great location and the excellent food in the hotel won, I would gladly come again! Only drawback unfortunately the beach, the very ... "  Read more
    5.6805555555555545
    May 2012
  • " A truly very beautiful hotel, perfect service, all very friendly, excellent kitchen, international audience, despite 100% workloads always free beach chairs and sun screens, extra ... "  Read more
    5.783333333333334
    May 2012
  • " ... something special. The staff is very attentive and friendly. The hotel was very spacious. We were completely content and could really not have been better. Very clean spacious and stylish rooms. Delicious food and wine of course;) "  Read more
    5.766666666666667
    June 2011
  • " ... pools, very nicely arranged, lots of plants, nice outdoor Restaurants. Another big plus is the general competence and the foreign language competence of the staff in all areas. The quality of the food is good, but could be a bit nicer be arranged. Almost all of the guests have the possibility to turn in ... "  Read more
    5.4
    June 2011
  • " Perfect hotel with all the amenities: the room was very spacious, clean, large bathroom, view from the balcony of private pool, but also the other pool areas were very inviting. The ... "  Read more
    5.777777777777779
    May 2011
  • " Clean, nice equipped and enough big rooms with lots of traffic possibilities. We had VIP room with a pool directly in front of the ... "  Read more
    4
    November 2011
Raik
Germany
  • Friends
  • Age 31-35
2 Other hotel reviews
3.0
Rated:  
  • 1 week
  • Beach
  • Hotel not recommended
Nice hotel, old hotel and never 5 stars! Unfriendly staff opposite German. Beginning October is everything already closed also neighboring hotels are already too. Fantastic beach and beautiful island, but it will probably in the next years in the garbage suffocate! The hotel has highest three stars ( stinky air conditioning, old furniture and a reniovierung is urgently neccessary. … read more
Andreas
Germany
  • Couple
  • Age 46-50
2 Other hotel reviews
5.1
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
Very nice hotel. The numerous palms and flowers are beautiful. Drinks and food however for a 5 stars facilities above average expensive. This also applies to the in the hotel offered rental car - these are extremely overpriced. Outside of the complex there are reasonable cars at half price. Bathrooms should regarding the seals at shower and bath urgently renovated - floods after showering are normal. In addition may be the very scruffy silicone seams immediately apparent. That was unfortunately already our first visit 4 years ago-just not quite as bad as now. The room ( bungalow directly at the … read more
5.5
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
We were from 30 September to 10,10.2012 there. We felt very comfortable in the hotel felt. At the start was the proportion of eastern european people relatively high. They gave us but not really bother us. From the middle our stay were the audience mixed. The complex is very recommendable, clean and tidy. To eat: It would a bit more variety can give. In particular I had more fresh fish desired. For breakfast also has fresh juice get, but you have to afterwards questions. A little salmon for breakfast would have been nice too. Really recommendable is it for the stay a hired car to procure. To … read more
5.7
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
We knew a lot about Aldemar Royal mare before the trip. And we have to say now that everything is really very well: all the services, equipment, rooms, architecture, cusine, stuff, spa and etc. We lived in VIP-sharing pool room. It was very quite, with our own nice pool. The hotel had made a surprise for us right after check-in: 2 bottles of wine with a basket of fruits and welcome post-card were in our room. And also a bottle of champagne with flowers and congratulations with wedding aniversary from Guest relations managers. Even more, next morning room-service bring us a … read more
Hannelore
Germany
  • Couple
  • Age 61-65
2 Other hotel reviews
4.0
Rated:  
  • 1 week
  • Beach
  • Hotel not recommended
The hotel has a wonderful location, is not for disabled suitable and already getting old. Unfortunately were about 98% Russians during our stay present, the partly by piled Meal portions, the then on the table remained, unpopular made. They were rude and arrogant. The food had many repetitions and was not up to the five stars standard. I would have liked more German guests requested, with whom you evenings also could have been entertained. At the beach were the loungers on lead morning already completely reserved with towels. One had no chance. … read more
Read all hotel reviews

Information about Hotel Aldemar Royal Mare

19/11/2010:

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Hotel description *

  • Location
    This hotel is situated on the north coast of Crete, 2 km from Hersonissos, 23 km east of Heraklion airport and 25 km from the city of Heraklion, on its own golden beach. Next to the turquoise-blue waters of the Cretan sea, guests are welcomed into a hospitable paradise of comfort and luxury surrounded by vast stretches of water complexes and exotic gardens.
  • Facilities
    The hotel consists of 353 Rooms (97 of which have direct access to the Thalasso Spa Centre and 10 of which are tailored for guests with special needs) along offers guests an absolute escape from their daily routine. Children are fully catered for here with a playground, highchairs in the restaurants, children's restaurant with a special menu, a babysitting service (available on request and extra charge), cots (also on request but free of charge) and recreation activity programmes at the kids club (4-12 years old, 7 days a week,fees apply). Further services include a lobby with a 24-hour reception, a hairdresser, bars, a games room, a bridge room, a large-screen TV and video room as well as conference facilities. Room and laundry services are also provided for an added fee
  • Rooms
    The room amenities include a sofa-bed, hairdryer, electronic safe, magnifying mirror, direct dial telephone, king-size bed/twin beds, furnished balcony or veranda, fridge (minibar upon request), satellite TV with music channels, marble bathroom with bathtub and separate shower, air conditioning 24-hours/day (mid-June to mid-September, minimum).
  • Sports/Entertainment
    There are 14 swimming pools on the hotel grounds: 1 indoor heated pool (added fee), 1 outdoor children’s pool, 2 large outdoor pools and 1 open-air Jacuzzi, 9 outdoor pools for the VIP rooms and suites and 1 outdoor, private pool for the Presidential suite. There is also a poolside bar for guests to enjoy along with a sun terrace (fees apply). Access to the sandy beach is free of charge, along with the fitness centre, 2 table tennis tables, minigolf course, archery facilities, outdoor showers, beach/ pool parasols, beach/ pool sun loungers, 4 tennis courts (quartz-sand), evening programmes and shows 1 or 2 times a week by the multilingual animation team. Work-out programmes with fitness instructors are also offered (aerobics, aquafit, gym work-outs, body firming). Some facilities are available at extra charges such as the sauna, squash, billiards, Turkish bath, Jacuzzi, water sports centre (diving, canoeing, windsurfing, waterskiing, pedal boats, parasailing, banana rides, ringos) and Thalasso, which offers the unique opportunity to experience relaxation, beauty treatments and well-being like never before.
  • Meals
    The chefs, who embrace tradition, and the produce of the fertile Cretan soil, create authentic Greek specialties, Mediterranean dishes and gastronomical dining delights just for guests. Breakfast (American-style buffet) is served in the main restaurant, Symposio. A buffet is served in the main restaurant for evening meals with a choice of three dishes. There are also three special buffet theme nights a week. Please note: Drinks are not included. Missed meals cannot be replaced. For guests following a special dietary meal programme, breakfast, lunch and dinner are served in the Harmonia Restaurant. Dress Code: Guests are kindly asked to dress appropriately in all restaurants and the nightclub during the evening. (No shorts or bathing suits please). The full list of restaurants and bars are as follows: Minos Main Bar, Delfinia Pool Bar, Calypso Pool Bar, Apollo Night Club, Dionyssos Wine Bar, Children's Restaurant, Allegro Self-service Restaurant, Albatros Beach Bar and Restaurant, Candia Gourmet Restaurant, Symposio Main Restaurant.
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* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Bathroom

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service
read hotel information