# 63 of 748 hotels in Vienna

ARCOTEL Wimberger(4 stars)

Neubaugurtel 34-36 1070 Vienna View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    5.2
  • Service
    5.2
  • Location
    5.2
  • Gastronomy
    5.2
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    61
  • very good
    29
  • acceptable
    6
  • poor
    1
  • terrible
    0
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Once and never again!
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • May 2014
A typical chain hotel The cleanliness also leaves much to be desired, just like the equipment. The television, a cheap flat screen TV with a name I never heard of, turned itself on and the image quality was miserable. There was no separate shower and the shower curtain in the bathtub was so short that you would flood the bathroom while showering. The lighting is ugly and the entire hotel smells bad. The breakfast offers a large selection, however, it is very loud and stuffy here. The price of 22 Euro is not appropriate for breakfast. The hotel is located ... on the main traffic street with unacceptable noise during the day and night. The hotel shows that 4 stars do not offer a guarantee for quality. read hotel review
  • Location
    4.0

    The hotel has a convenient location a few steps from the Westbahnhof and from the Burggraben/Stadthalle subway station. The airport can be reached from the Westbahnhof directly by bus. The surrounding area of the hotel is less inviting.

  • Room
    2.0

    See hotel general. It was simply just bad.

  • Hotel
    2.0

    A typical chain hotel The cleanliness also leaves much to be desired, just like the equipment. The television, a cheap flat screen TV with a name I never heard of, turned itself on and the image quality was miserable. There was no separate shower and the shower curtain in the bathtub was so short that you would flood the bathroom while showering. The lighting is ugly and the entire hotel smells bad. The breakfast offers a large selection, however, it is very loud and stuffy here. The price of 22 Euro is not appropriate for breakfast. The hotel is located on the main traffic street with unacceptable noise during the day and night. The hotel shows that 4 stars do not offer a guarantee for quality.

  • Service
    2.0

    The staff is friendly. The room cleaning is unsatisfactory and the room service disturbs you at 8:30 AM. We rejected the first room because of an unpleasant smell. The 2nd room was better, but extremely loud due to the traffic.

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Christian
The 4. star begins to wobble.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2014
For 20 years i come in the wimberger, business and leisure. This time we booked a superior room. Arrived in the room, i had to say, that neither the minibar was in use nor did the tv. Looking for the reason i noted, that below the desk the cable plugged were. From the wires hung thickest has dust caked on it down, the contact with the cable was a cloud of dust on. The tv i could still not put in motion. Until someone came, i had to 4 times intervene and good 30 minutes wait. About 10 years ago ... was wimberger a really good recommendable house - and today? The joints in the bathroom between the bathtub and tiles are cracked and partly quite dirty. The tiles not up-to-date anymore. The walls indicate many places berührungsspuren. The cleanliness left a lot to be desired. In 6. floor, where we were, the aufzugsmotoren to hear constantly. I am the 1st night therefore several times woke up. It sounds as if someone in the floor a heavy table push around. That is, in fact, unacceptable. Mind you, it was a superior room for the price in the room with 3 20 €written down is. For the breakfast again 22.- Euro per person requires. We think this is just ridiculous. I would recommend this house now recommend? Yes and no, it is simple for the price. We stayed for 2 nights, 2 persons in superior rooms (high speed internet and mini-bar included) overall 144.- Euro paid. For this price one cannot expect no more. More than 80.- Euro for the room, i would but in this house as it now is no longer want to pay for. Therefore at higher prices no recommendation. The hotel can only come in renovation to invest otherwise the inflationary spiral constantly down. read hotel review
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Hotel
    3.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Room
    3.8
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
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Sarah
Unbelievable!
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • January 2014
We travel a lot and gladly also times short trips to concerts or similar, but something like in the hotel is never happened to us! %singlelinebreak % Dinner, if one it in such a way call wants inedible, the soup was on the table, but we hadn't sat are. No menu announcement no explanation no friendly word. Drinks came after the main course the inedible was tasteless and unfriendly arranged! The only thing to eat was acceptable, was the dessert, whereby the rather a finished product was. %singlelinebreak % Staff at the reception was unfriendly, if you have guests' justify ... ' must then you should not enjoy being within earshot of the guests do. Whereas any a rating to stand because all the orders of guests are not from the staff paid, but from the guests! %singlelinebreak % Over the breakfast one could say that it was very nicely arranged was only half of the hotel to get a seat because apparently no table was available. No friendly word no word of apology or a alternative (for example, coffee in the lobby to hold us over). After 15 minutes waiting time we have chosen the breakfast and to leave. %doublelinebreak % For 4 stars the hotel a very poor performance. We come from a tourist area and experience in this industry, because parts of our family even in this field. It is very questionable, if such a ratio this number of stars rating. %doublelinebreak % At the end of the room was very clean, spacious and large this is a big plus, as well as the hotel bar despite too little staff at the evening there is an additional event at the hotel was, they were very friendly and helpful. read hotel review
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    3.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    1.0
  • Service
    1.3
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    4.0
  • Gastronomy
    3.0
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    5.0
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Centrally located.
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • January 2014
Central hotel, middle class facilities. Also in the 'better' superior rooms already partially worn (carpet and chairs). The elevator was in our room in the 6. floor extremely noisy to hear, also throughout the night. A good night's sleep was not possible. Road noise was to be heard at night, but it was probably in the central location can't be avoided. The spa and fitness area, however, is super modern and really well maintained, compliments! Also small problems were very quickly (problem with the safe, the lack of bathrobes). The breakfast buffet leaves nothing to be desired with plenty of ... choice and good taste. Only the somewhat small breakfast room kässt and a queue at the entrance are. The staff is in clearing away very quickly. read hotel review
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Gastronomy
    4.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
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Werner
Centrally located, but worn - bad service.
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • City break
  • January 2014
The hotel is already very worn and in need of renovation. Since only 1 lady at the front desk was, takes the check-in was very long. Our 3 bed room was at arrival only with 2 beds available. 1. urgency around 18 hours - no response! 2. urgency around midnight the 3. the bed was then after long back and forth around 0:30 a. m. ready. The complaint the next day showed a lapidary sorry!?!. We will not stay at this hotel! read hotel review
  • Service
    2.7
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    1.0
  • Room
    4.5
    Size of the room
    5.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    3.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    3.0
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
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Information about ARCOTEL Wimberger

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

< 200 m
  • What the hotel offers
    " ARCOTEL Wimberger Located close to Vienna's Central Library in the heart of the city, the Arcotel Wimberger Wien is a modern 4-star hotel that is favored by young travelers, couples and families. Built in 1989 and home to 225 guestrooms, the Arcotel Wimberger Wien features a bright, modern interior design and provides guests with a range of leisure amenities such as a fitness center with wellness facilities, a bar and a traditional Viennese restaurant. Wi-Fi internet access is available in all guestrooms and public areas of the hotel free of charge.
  • Location
    The Arcotel Wimberger Wien hotel is located in the center of Vienna, a short walk from the city's Central Library, Schoenbrunn Palace, and Leopold Museum. The hotel also is a 5-minute walk from the Mariahilfer Stra?e, Vienna's most popular shopping street, while Burggasse-Stadthalle Metro Stop is situated across the road from the hotel's front door, connecting guests to other areas of the city. Accomodation The air-conditioned rooms of the Arcotel Wimberger Wien are brightly decorated and fitted with modern furnishings and amenities including a flat-screen TV with satellite channels, a work desk and en-suite bathroom with a bath, shower, hairdryer and selected shower products.
  • Food and Drink
    The Arcotel Wimberger Wien hotel's restaurant, WIMBERGERs Wia z'Haus, serves traditional and contemporary Viennese specialties and is open for dinner and lunch. The hotel also has a breakfast area in which an American style buffet breakfast is served each morning. During summer, guests can enjoy drinks and light snacks in the hotel's courtyard.
  • Leisure
    Guests of the Arcotel Wimberger Wien hotel have access to the hotel's fitness center and spa facilities, which feature a sauna, a hot tub and Turkish steam bath. Massage and beauty treatments can also be arranged in the hotel's wellness center. A range of alcoholic and non-alcoholic drinks are served until late in the evening at Joe's Bar, which has over 200 types of Whisky on offer and connects to the hotel's courtyard. Other services The hotel's front desk is open 24 hours a day and provides guests with a number of services including dry cleaning, airport shuttle, babysitting, packed lunches and currency exchange."
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

Hotel description

Hotel description

Hotel News

14/02/2014:

Twitter news from ARCOTEL Wimberger

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Additional childrens' bed
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Vegetarian dishes
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Breakfast in the room

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Check out no later than: 12:00
  • Express check in and check out
  • Eurocard/Mastercard
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service