# 94 of 373 hotels in Hamburg

Hotel Holiday Inn Hamburg(4 stars)

Billwerder Neuer Deich 14, 20539 Hamburg Show map
Hotel Pictures - Hotel Holiday Inn Hamburg
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Recommended
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At a glance

  • Good hotel (111)
    "Good hotel" found in 111 reviews
    • " Good hotel for city breaks! " 
      5.152777777777778
      July 2012
    • " The hotel is good from Fflughafen and the Innenszadt with public transport. Especially good we liked the view ... " 
      4.5
      June 2012
    • " Good hotel for city break " 
      4.233333333333333
      August 2012
    • " For a city trip good hotel with good breakfast There the rooms fairly new work, it is not really, that here very fast ... " 
      4.233333333333333
      August 2012
    • " We chose this hotel as our starting point for an excursion after Lübeck and Lion King. We were satisfied with everything and can recommend this hotel . Our taxi driver, which in front of the hotel beach was very nice, we did then right for all ... " 
      5.85
      March 2012
    • " The hotel is very beautiful but it is a bit out of the city center. The traffic connections was super. We had a great room ... " 
      5.708333333333333
      September 2012
    • " The hotel is the value for money . Although it is a little bit secluded from touristic attractions, you is however by bus fast ... " 
      4.633333333333334
      May 2012
    • " We have never stayed in such a bad four star hotel . I had a couple of days before arrival for an appointment for a massage asked, after 4 times ... " 
      2.8333333333333335
      September 2012
    • " Great hotel with top service, highly recommendable " 
      5.666666666666667
      May 2012
    • " Great hotel with top service, highly recommendable from my side, location somewhat decentral, but ... " 
      5.666666666666667
      May 2012
    • " Clean and good hotel " 
      5.583333333333333
      August 2012
    • " Very clean and good hotel despite location the aushalber is very good connections to the city by bus and friendly staff ... " 
      5.583333333333333
      August 2012
    • " Business -, families- and the hotel is very good " 
      5.152777777777778
      August 2012
    • " Both for business -hotel, as well as city hotel very recommendable. Itself with children the hotel was very good . Location however somewhat remote, but very good public transportation attached. Rooms were ... " 
      5.152777777777778
      August 2012
    • " On the whole a very good hotel for people on business trip-at 6.30 o 'clock the breakfast quite complete at the met-even if ... " 
      4.85
      November 2011
  • Staff are very friendly (36)
    "Staff are very friendly" found in 36 reviews
    • " Beautiful large room with a view of the port, clean (except for the windows), room to the harbor quite noisy (highway), Staff are very friendly , breakfast with everything you could want to choose from... Bus connection good, taxi to the ... " 
      5.152777777777778
      July 2012
    • " ... to the main station, where all subway and M -bus connections can use. Taxi to city center or jetties about 10 euros. Breakfast buffet with plenty of selection, if one is not too fastidious. The staff were very hard-working , although it in our opinion no complaints gave. Small minus: age, thicker TV, with bad picture ... " 
      4.633333333333334
      May 2012
    • " Very clean and good hotel despite location the aushalber is very good connections to the city by bus and friendly staff rooms were a bit small but as clean and the food in the hotel true delicious but a bit expensive " 
      5.583333333333333
      August 2012
    • " Were very satisfied, rooms adequate, pool super (also the view). Extremely friendly staff from front desk to cleaning. Good state of the hotel, entrance area, Corridors, carpets and so ... " 
      5.366666666666666
      April 2012
    • " ... request could be met, so we evenings from the bed a great view had... The breakfast was plentiful and something there for everyone... The mini bar was free and was filled up each morning... A great service !... To discover the town can the bus used or direct on foot towards the harbor city or main ... " 
      4.916666666666667
      September 2012
    • " We have as friends a short trip ( 3 nights ) to Hamburg made. The hotel was ok. Very nice, courteous staff . Also what concerns the cleanliness, great. Gladly recommendable. " 
      5.75
      July 2012
    • " ... that I already have booked in February and expect a reasonable room, I was then again a double room on the third floor, to the yard side. Went so! Otherwise we felt very comfortable in the hotel. The staff was very friendly , the food was very good. The only small minus: on our floor was (!) for three days a car with ... " 
      4.708333333333333
      January 2012
    • " In general a nice hotel with friendly staff , the decor and furniture already quite old with clear signs of usage. But due to the ... " 
      4.683333333333334
      September 2011
    • " Very beautiful hotel, with very friendly staff . At the hotel is being worked. Scaffolders catch very early. The whole hotel is a very big ... " 
      5.016666666666667
      May 2012
    • " ... with very friendly staff. At the hotel is being worked. Scaffolders catch very early. The whole hotel is a very big complex. Evenings we had a Spargeldinner which was very good. Also here had very friendly staff . The rooms are very clean. The furnishing is a bit older, but everything is there what is ... " 
      5.016666666666667
      May 2012
    • " drive this year again and am looking forward to... For people the most of the time and see a lot just perfect. Good connections to the public's, staff very friendly " 
      4.816666666666666
      February 2012
    • " The hotel is available at the highway! The rooms to the highway are because of the noise not recommendable! The rooms at the back are pristine, the staff very friendly , my complaint ( noise) they immediately complied. " 
      4.65
      August 2012
    • " the first night we had a room to the highway while having the windows open impossible to sleep. However after complaining on the next day, we were a different room and this was very Quiet. - very friendly staff ! " 
      5.361111111111112
      September 2012
    • " Great hotel in Easily Accessible location with friendly staff very good cuisine and a nice small bar for the end of the day. Parking spaces and parking are ... " 
      5.708333333333333
      July 2012
    • " All together a good stay. Hamburg is a very nice, versatile city. In the hotel the staff were very friendly and accommodating . POSITIVE: the mini bar with soft drinks could be used for free and was replenished ... " 
      5.597222222222221
      February 2012
  • Good breakfast (19)
    "Good breakfast" found in 19 reviews
    • " For a city trip good hotel with good breakfast There the rooms fairly new work, it is not really, that here very fast cleaned The rooms are ... " 
      4.233333333333333
      August 2012
    • " Very clean and good hotel despite location the aushalber is very good connections to the city by bus and friendly staff rooms were a bit small but as clean and the food in the hotel true delicious but a bit expensive " 
      5.583333333333333
      August 2012
    • " ... complete at the met-even if the decor with a not fresh carpet, the traffic noise, as well as the latent toilets smell on the third floor a little annoying.' otherwise recommendable hotel with great breakfast ! " 
      4.85
      November 2011
    • " ... February and expect a reasonable room, I was then again a double room on the third floor, to the yard side. Went so! Otherwise we felt very comfortable in the hotel. The staff was very friendly, the food was very good . The only small minus: on our floor was (!) for three days a car with dirty dishes! This was ... " 
      4.708333333333333
      January 2012
    • " ... Side so it was accordingly loud. This time however the room was in the annex to the main building and located on the inside-it was perfect quiet. A beautiful twin room-everything was clean. A good breakfast - We were satisfied and the Holiday Inn Hamburg for city travelers further-recommend. " 
      4.8
      July 2012
    • " Great hotel in Easily Accessible location with friendly staff very good cuisine and a nice small bar for the end of the day. Parking spaces and parking are available. It ... " 
      5.708333333333333
      July 2012
    • " ... a small Stereo area, bathrobe and bathing shoes available. So for me simply great. It was also not far to the musical theater. The only thing negative, that was dinner in the restaurant. But the great breakfast buffet everything got out. The bar was great. And the voucher for a drinks in the bar was also ... " 
      4.708333333333333
      February 2012
    • " This hotel is very recommendable. Big very good breakfast buffet. Fan-noise in night in the courtyard. Shaky water-Stream coverage in front of the main ... " 
      5.616666666666666
      August 2012
    • " ... as pillows were very comfortable. I have rarely slept so good in other hotels. Our request not to stay directly to the street it was also considered. The staff was very friendly in all areas. The breakfast buffet was very good and well stocked. In the bar there was everything the heart could desire. Around, we had a ... " 
      6
      December 2011
    • " ... right at the elbbrücke bridge in Hamburg. Very good location. Facilities such as sauna, swimming pool, solarium, fitness room free of charge usable. Mini bar in the room included in the price. Very good breakfast buffet. Very much selection. Very nice bar (wind protection), inexpensive cocktails and nice staff. " 
      6
      October 2011
    • " ... standard. The rooms are very quiet, we stayed on the 11th floor and had a wonderful view of the 'billwerder-Bay'. Smaller, very good snacks receives one at the bar. In the restaurant will really good food serves; here there was also the lush breakfast buffet, the leaves nothing to be desired. The ... " 
      5.4
      March 2012
    • " ... The check in took very long (on the trainee located ). In 2 minutes on foot you can reach the bus station, from there, the bus directly to main station A tram is in about 10 minutes to reach. The breakfast buffet was very good and varied, however with 18 euros very expensive. In front of the hotel offer 3 restaurants/ ... " 
      4.75
      May 2012
    • " ... to main station A tram is in about 10 minutes to reach. The breakfast buffet was very good and varied, however with 18 euros very expensive. In front of the hotel offer 3 restaurants/ cafes book good breakfast at. In the hotel is a pool and a sauna present. " 
      4.75
      May 2012
    • " Great breakfast buffet, pleasant room, mini bar free of charge, friendly staff, great beds - I slept great! ... " 
      5.9
      July 2012
    • " ... only did the shower/bath pleasure but not detract from our stay!HCLFHLUnfortunately, the window could be only tilted-well, in the 15. Perhaps not too wrong floor ;-)HCLFHLHCLFHLThe breakfast was very good and fresh , huge selection, always filled enough, fresh coffee was available immediately upon request or ... " 
      5.791666666666667
      July 2011
  • The rooms are badly soundproofed (1)
    "The rooms are badly soundproofed" found in 1 review
    • " ... A door between bedroom and front door there are unfortunately not, if at night the ladies and men from the nightlife it started one is almost live, exactly like in conversations in the next room: the rooms are badly soundproofed . On the unaufgefüllte free mini bar and the broken TV (antennenstecker I repaired it myself) ... " 
      3.666666666666667
      September 2012
  • The room wasn't really clean (1)
    "The room wasn't really clean" found in 1 review
    • " Were these hotel over Jochen Swiss the houserunning and night! Were very disappointed! Corresponds definitely not 4 stars! The room wasn't really clean ... For breakfast you could before half 10 not go, because the rush so great was the nothing was ... " 
      2.5625
      July 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.7
  • Room
    4.6
  • Service
    4.9
  • Location
    4.1
  • Gastronomy
    4.9
  • Sport
    4.3

Rating breakdown

  • Excellent
    108
  • Very Good
    94
  • Acceptable
    42
  • Poor
    17
  • Terrible
    4
Read all hotel reviews

The most helpful favorable review

4.416666666666666
1 out of 1 people found this review helpful

The location/hotel area itself is not very inviting, but the accessibility from the highway very good, and by bus one comes fast to the center …  read more

The most helpful critical review

2.8333333333333335
1 out of 1 people found this review helpful

The hotel works on the first glance very good and well maintained, the entrance area is nice, but if you need a few steps further teaming with tall tables and training rooms the good impression directly again reduces. The hotel works from the inside very winding and you have to much or the hundreds of signs consequences. …  read more

3.8
Rated:  
  • 1 to 3 days
  • Business trip
  • Hotel not recommended
Hotel cleanliness was pretty good. But the Internet facilities available was really not up to standard. The wifi signal was very weak and extremely slow. Felt like I was in the early 90s surfing the net. This facility should be upgraded as a priority. Also the 300mb a day is absurd. There should be no limits. Even small inns such as Foch & Oben has a good wifi service with no limitation. … read more
Wolfgang
Germany
  • Couple
  • Age 46-50
1 Other hotel reviews
2.7
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel not recommended
The room corresponded in equipment and cleanliness not star hotel. The sink was cracked, the taps completely scratched, the carpet was covered in stains, the matress had urine stains and both windows were with black mold covered. Partly had to families up to 30 minutes to wait, until you for breakfast go. … read more
4.9
Rated:  
  • 1 week
  • Business trip
  • Hotel recommended
Verkehrgünstiges, freundlichesh and clean for tagungszwecke ideally located hotel. A little into the years and some furnishings need an early renewal. The permissive and daily use of minibarinhalte was a special candy of the hotel, actually never experienced something like that. … read more
Thomas
Germany
  • Family
  • Age 51-55
1 Other hotel reviews
3.4
Rated:  
  • 3 to 5 days
  • City trip
  • Hotel not recommended
I had only booked accomodation and breakfast, should amongst others bathrobes were, there was no bathrobe during the entire stay. We had late check-out and at the check-in hieran reminds, it was on the day of departure the room when rückkunft from of the city at 15:00 o'clock locked. The breakfast was mercilessly overbooked, there were no seats, the staff in the morning was overtaxed and partly almost impudent with complaints of the guests. Conclusion: avoid the hotel! … read more
Bernd
Germany
  • Couple
  • Age 51-55
26 Other hotel reviews
3.9
Rated:  
  • 3 to 5 days
  • City trip
  • Hotel recommended
Hotel for city breaks ok. Good pub for an evening tipple. Extreme crowd at the breakfast buffet. We had a evening 3-course menu option, could this but due to a theaterbesuches not accept. My please us alternative a bottle of wine or sparkling wine to the room to was not met. This is not too bad, i think this attitude just a bit poor-but anyway. Due to the many coach parties in the 'public' rooms so a bit the mood a promotional trip-which didn't bother us. … read more
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Information about Hotel Holiday Inn Hamburg

Hotel own description

see hotel amenities

Hotel description *

  • Location
    This modern city hotel lies directly beside the bridge over the River Elb and enjoys views out over the harbour. Various shopping venues are to be found in the vicinity (30 m away), and in the centre (10-minute drive away) are plenty of bars and nightclubs. Links to the public transport network can easily be reached on foot (200 m).
  • Facilities
    Renovated in 2002, this comfortable hotel includes a total of 385 rooms spread over 17 floors, of which 12 are suites. Facilities include a lobby with a 24-hour reception, a safe and lifts. Furthermore, there is a bar, a tavern, a restaurant with a non-smoking area and a WLAN access point. Those arriving by car may take advantage of the car park or garage facilities. Room and laundry services round off the facilities on offer.
  • Rooms
    The stylish rooms feature an en suite bathroom with hairdryer, a direct dial telephone, TV, a radio, an Internet connection, a minibar/ fridge, carpeting, air conditioning and hire safe. The suites also include a trouser press, a kettle, a daily newspaper service, a fruit basket and a bathrobe.
  • Sports/Entertainment
    The hotel offers use of an indoor swimming pool, a sauna, a solarium and a gym.
  • Meals
    Guests may select their breakfast, midday and evening meals from varied buffets. Lunch and dinner may be selected from the menu. Guests are able to book either a half-board or a full board stay.
  • Payment
    American Express, Diners Club, MasterCard and VISA are accepted as methods of payment.
read more see hotel amenities
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • CD Player
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Packed lunches

A choice of sports

  • Fitness centre

Spa offers

  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Wifi
  • Newspaper
  • Laundry service
read hotel information