# 2 of 10 hotels in Galu Beach

SENTIDO Neptune Palm Beach Resort(4.5 stars)

Diani Beach Road, Galu Kinondo Show map
Hotel Pictures - SENTIDO Neptune Palm Beach Resort
Average
Recommended
Trend

At a glance

  • This beautiful hotel (13)
    "This beautiful hotel" found in 13 reviews
    • " we stayed at the May 2011 in this beautiful hotel and can highly recommend it. The staff are very friendly and attentive. The rooms are cleaned ... " 
      5.805555555555556
      June 2011
    • " a very beautiful hotel with a spacious hotel area, the lovingly decorated. The green areas and plants were daily well ... " 
      5.333333333333333
      February 2012
    • " the hotel is very peaceful location, the beach was simply dreamlike nice! You can a shuttle bus rent from the hotel, in ... " 
      5.333333333333333
      February 2012
    • " Super Hotel " 
      5.347222222222222
      July 2011
    • " Very nice hotel , staff friendly, beach is clean, beach boys not too pushy, food varied and tasty, something for ... " 
      5.347222222222222
      July 2011
    • " Excellent hotel complex " 
      5.569444444444444
      March 2012
    • " Excellent hotel complex, friendly staff, the best suitable for relaxation after safari. Very recommendable. ... " 
      5.569444444444444
      March 2012
    • " It was a great stay ... The staff stayed for unforgettable days provided. Especially the friendliness it was clear ... " 
      5.625
      March 2012
    • " ... I gladly available... Perhaps knows me yes or other from you, my name is Jeff K. And the winner of the per seven Castinhgshow: the Pokerstars. De ass! Under Facebook questions! Love regards and great holiday ! " 
      5.625
      March 2012
    • " It is a very nice hotel directly at the beach. The hotel is one of three Sentido hotels, which directly next to each ... " 
      5.263888888888888
      September 2012
    • " Quiet, small hotel facility " 
      5.902777777777779
      October 2011
    • " Sentido Neptune Palm beach is a small and very quiet hotel area. The entertainment in the neighboring sister hotel. In the palm so, it was always ... " 
      5.902777777777779
      October 2011
    • " Well-kept hotel but not four stars " 
      4.447222222222222
      March 2011
  • The staff are very friendly and helpful (7)
    "The staff are very friendly and helpful" found in 7 reviews
    • " This was our second vacation 2009 in Palm beach. Again a successful holiday. The complex is well maintained, but not everything was new, but was constantly improved. The staff are very friendly and helpful , the service at the pool bars would be expanded. The food is great and that at every meal. ... " 
      5.333333333333333
      November 2011
    • " we stayed at the May 2011 in this beautiful hotel and can highly recommend it. The staff are very friendly and attentive . The rooms are cleaned carefully. We will come back again. Thank the staff. " 
      5.805555555555556
      June 2011
    • " the staff were at any time helpful and friendly. All of them spoke good English, some even a little German. The room service was good , were often also fresh Flowers from the garden area provided. All in all was the staff very ... " 
      5.333333333333333
      February 2012
    • " Excellent hotel complex, friendly staff , the best suitable for relaxation after safari. Very recommendable. Amusing Begenungen with ... " 
      5.569444444444444
      March 2012
    • " ... with a balcony and terrace. The Neptun Palm Beach is the nicest of the three hotels. As a guest of the Palm Beach you must try the free time- and dining facilities the other two hotels use. The staff are very friendly and attentive . There is a beautiful wellness area, the massages cost about € 15 for 30 minutes and €25, -for ... " 
      5.263888888888888
      September 2012
    • " Sentido Neptune Palm beach is a small and very quiet hotel area. The entertainment in the neighboring sister hotel. In the palm so, it was always extremely quiet. Perfect for relaxing. The entire staff was always very friendly , especially the staff in the restaurant. The rooms are large, but a bit dark, have a large ... " 
      5.902777777777779
      October 2011
    • " extremely friendly staff . The menu selection in the form of buffets was always fresh and varied. The rooms are ... " 
      4.447222222222222
      March 2011
  • The food is great (3)
    "The food is great" found in 3 reviews
    • " ... holiday. The complex is well maintained, but not everything was new, but was constantly improved. The staff are very friendly and helpful, the service at the pool bars would be expanded. The food is great and that at every meal. Several sorts of meat, different preparation, salad, side dishes, fruit ... " 
      5.333333333333333
      November 2011
    • " ... pool with Monika is can only be recommended, we recommend 1 dollar bills for tips and five forward, since euro coins can be bad, furthermore, Polo shirts, socks, pens were gladly seen also, very tasty were the freshly open coconuts, to be recommended was also the small boutique in the area (also ... " 
      5.347222222222222
      July 2011
    • " ... it was clear to feel... Sometimes one thinks, the dredgers the own woman at, but you will soon realize that this own woman also about the handling of the staff with me, thinking. Fantastic great food ... Safaris over Neckermann. Daily runs for 1.50 Euro bus to the nearby located supermarket, ... " 
      5.625
      March 2012

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.4
  • Service
    5.3
  • Location
    5.0
  • Gastronomy
    5.4
  • Sport
    5.3

Rating breakdown

  • Excellent
    34
  • Very Good
    9
  • Acceptable
    2
  • Poor
    0
  • Terrible
    0
Read all hotel reviews

The most helpful favorable review

5.541666666666667
1 out of 1 people found this review helpful

We were thrilled. Food and ambience simply superb. Drive in November contrary to our planning to this hotel again. Recommend definitely contact me beach-traders and the 'plastic-massai'. Good Deals for excursions and Individual tours to the country/Mombasa. Definitely with Matatoo ( mini bus 50 Schilling = 50 eurocent) to ukunda ( next city) drive. Duration about 15 to 30 minutes. There one can do everything at a far more favorable price buy (partly 1/10) …  read more

The most helpful critical review

3.5277777777777772
2 out of 2 people found this review helpful

Very friendly staff, that all possible trouble. But unfortunately only the. Who here thinks in a luxury hotel to be, there is nothing better. This was our first and certainly our last trip with Neckermann and in a hotel this company. 4,5 neckermannsonnen may well be, even for Afrika the hotel is at best worth 3 stars. Furniture worn, doors, not close or out fall, the specific 'bathroom', safe not really cheap, 2 bottles of water, then buy or the donor po …  read more

Summary of guest reviews by categories

  • " we stayed at the May 2011 in this beautiful hotel and can highly recommend it. The staff are very friendly and attentive. The rooms are cleaned ... "  Read more
    5.805555555555556
    June 2011
  • " It is a very nice hotel directly at the beach. The hotel is one of three Sentido hotels, which directly next to each ... "  Read more
    5.263888888888888
    September 2012
  • " Quiet, small hotel facility "  Read more
    5.902777777777779
    October 2011
  • " Sentido Neptune Palm beach is a small and very quiet hotel area. The entertainment in the neighboring sister hotel. In the palm so, it was always ... "  Read more
    5.902777777777779
    October 2011
  • " Excellent hotel complex "  Read more
    5.569444444444444
    March 2012
  • " Excellent hotel complex, friendly staff, the best suitable for relaxation after safari. Very recommendable. ... "  Read more
    5.569444444444444
    March 2012
  • " Super Hotel "  Read more
    5.347222222222222
    July 2011
  • " Very nice hotel, staff friendly, beach is clean, beach boys not too pushy, food varied and tasty, something for ... "  Read more
    5.347222222222222
    July 2011
  • " It was a great stay... The staff stayed for unforgettable days provided. Especially the friendliness it was clear ... "  Read more
    5.625
    March 2012
  • " ... I gladly available... Perhaps knows me yes or other from you, my name is Jeff K. And the winner of the per seven Castinhgshow: the Pokerstars. De ass! Under Facebook questions! Love regards and great holiday! "  Read more
    5.625
    March 2012
  • " a very beautiful hotel with a spacious hotel area, the lovingly decorated. The green areas and plants were daily well ... "  Read more
    5.333333333333333
    February 2012
  • " the hotel is very peaceful location, the beach was simply dreamlike nice! You can a shuttle bus rent from the hotel, in ... "  Read more
    5.333333333333333
    February 2012
  • " we stayed at the May 2011 in this beautiful hotel and can highly recommend it. The staff are very friendly and attentive. The rooms are cleaned carefully. We will come back again. Thank the staff. "  Read more
    5.805555555555556
    June 2011
  • " ... with a balcony and terrace. The Neptun Palm Beach is the nicest of the three hotels. As a guest of the Palm Beach you must try the free time- and dining facilities the other two hotels use. The staff are very friendly and attentive. There is a beautiful wellness area, the massages cost about € 15 for 30 minutes and €25, -for ... "  Read more
    5.263888888888888
    September 2012
  • " Sentido Neptune Palm beach is a small and very quiet hotel area. The entertainment in the neighboring sister hotel. In the palm so, it was always extremely quiet. Perfect for relaxing. The entire staff was always very friendly, especially the staff in the restaurant. The rooms are large, but a bit dark, have a large ... "  Read more
    5.902777777777779
    October 2011
  • " This was our second vacation 2009 in Palm beach. Again a successful holiday. The complex is well maintained, but not everything was new, but was constantly improved. The staff are very friendly and helpful, the service at the pool bars would be expanded. The food is great and that at every meal. ... "  Read more
    5.333333333333333
    November 2011
  • " Excellent hotel complex, friendly staff, the best suitable for relaxation after safari. Very recommendable. Amusing Begenungen with ... "  Read more
    5.569444444444444
    March 2012
  • " the staff were at any time helpful and friendly. All of them spoke good English, some even a little German. The room service was good, were often also fresh Flowers from the garden area provided. All in all was the staff very ... "  Read more
    5.333333333333333
    February 2012
  • " ... holiday. The complex is well maintained, but not everything was new, but was constantly improved. The staff are very friendly and helpful, the service at the pool bars would be expanded. The food is great and that at every meal. Several sorts of meat, different preparation, salad, side dishes, fruit ... "  Read more
    5.333333333333333
    November 2011
  • " ... pool with Monika is can only be recommended, we recommend 1 dollar bills for tips and five forward, since euro coins can be bad, furthermore, Polo shirts, socks, pens were gladly seen also, very tasty were the freshly open coconuts, to be recommended was also the small boutique in the area (also ... "  Read more
    5.347222222222222
    July 2011
  • " ... it was clear to feel... Sometimes one thinks, the dredgers the own woman at, but you will soon realize that this own woman also about the handling of the staff with me, thinking. Fantastic great food... Safaris over Neckermann. Daily runs for 1.50 Euro bus to the nearby located supermarket, ... "  Read more
    5.625
    March 2012
  • " Transfer to/ from the hotel very lengthy (2-3 hour); beautiful, quiet complex with very beautiful room, friendly/ hard-working staff. The selection of dishes was for a week reasonable (no culinary ... "  Read more
    5.333333333333333
    March 2012
  • " the rooms are spacious bungalows with 4 rooms units. We had a large room, with sliding doors of the vanes bathroom ... "  Read more
    5.333333333333333
    February 2012
  • " ... prepare. In the bathroom there was also a extra Pot of drinking water, that for example to the teeth cleaning should take, because the water from the tap should under no circumstances be drunk! The room was clean and beautifully equipped, the bed very comfortable. "  Read more
    5.333333333333333
    February 2012
4.0
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
The staff is very friendly and speak english, partly. Even a little bit german. The cleaning of the rooms is very tidy. At the beginning there was a Fruit basket and a bottle of red wine. The weak internet was temporarily somewhat improved.In an open-air restaurant everything very clean and Plentifully offered. The drink service was partly a bit Too slow. Evenings were russian-german or russian In short bathing suits, as the guest was king, said unfortunately also the restaurant boss nothing. This was for a 4 star house is not usual and we will not stay at this hotel again. Otherwise was the atmosphere good … read more
Martina
Germany
  • Couple
  • Age 46-50
3 Other hotel reviews
4.9
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
We wanted only in the sun and experienced a wonderful time. The layout of the room is large and the sliding doors to the bath was well thought out. A really big bed with beautiful, clean mosquito net which is really not schlafbehindernd is... As i know other variants. The air conditioning and the tv fully functional -even if no whit. Channels to see. But who wants to watch tv, if he a great balcony with monkeys-entertainment? After consultation of the password-charges free wi-fi. Like on every vacation repeated sometime the food, but it is very tasty and always freshly prepared... Even special requests were gladly … read more
Anett
Germany
  • Couple
  • Age 51-55
7 Other hotel reviews
5.7
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Really beautiful relaxing vacation to turn off! In the hotel for us nothing to be desired. The staff is always friendly. By the small hotel guests very quiet. One stands never on. There were no chairs arranged. The guests know after a couple of days and one exchanges oneself from for example on safari! Outside so-called beach boys, the you at the beach and with want to go. But a clear message and be left alone! Just a friendly rebuff, it will be accepted. We are with two locals with the boat to the reef snorkeling went. We had fun, … read more
Yves
Switzerland
  • Family
  • Age 19-25
1 Other hotel reviews
5.9
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
An excellent hotel for relaxing, if other are not happy i understand not. It is a great pleasant hotel. We have and will always feel at home. Here everything is just right. Man must simply adjust. If you think it is so like at home, the food, the staff, the complex: then one can turn straight stay at home. You can here for spend your holiday and culture experience. It is brilliant there. We would gladly come again. … read more
Robert
Germany
  • Couple
  • Age 41-45
1 Other hotel reviews
5.1
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Great hotel, with beautiful natural beach, very friendly, attentive staff. Go to safaris. At the beach, annoying beachboys, but the hotel absence. … read more
Read all hotel reviews

Information about SENTIDO Neptune Palm Beach Resort

Hotel own description

  • What the hotel offers
    About 40 km south of Mombasa, the SENTIDO Neptune hotels are ideal for a relaxing sun &beach holiday or a good starting point for the most adventurous wildlife and sea safaris
  • Location
    Bungalows of four rooms each guarantee your privacy. The tropical garden with its ever flourishing trees and playing monkeys is a place to relax. The snow white beach will invite you to make long beach walks.
  • Accommodation
    All rooms have private bathroom with shower, individual A/C, sat TV, rental safe, wireless internet, hair dryer, mini bar, coffee & tea facilities, balcony or terrace.
  • Food and Drink
    Show cooking is our speciality. It means that you decide how your meat is baked or what additional ingredients you want in your spaghetti sauce. Just tell the cook.
  • Leisure
    A daily program of gym, sport, tournaments, events & shows with our multilingual animation team is available in and around the pool. Kids have their own pool and club.
  • Other facilities and services
    Once a guest said: “Despite the rain today, I saw the sun on faces of all Kenyans I met.” Our staff serves you in the bar & pool bar and restaurant. Gardeners will give you coconut to eat & drink. Room service guaranteed daily.
read more see hotel amenities

Hotel amenities

  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock

Gastronomy

  • Full board
  • Restaurant
  • Vegetarian
  • Hotel bar
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Volleyball

Spa offers

  • Massages
  • Steam room/ turkish bath

Other hotel information

  • City hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Eurocard/Mastercard
  • Car hire
  • Currency exchange
  • Wifi
  • Newspaper
  • Laundry service
read hotel information