# 5 of 309 hotels in Playa Del Carmen / Playacar

Hotel Iberostar Quetzal(4.5 stars)

Avda. Xaman-Ha, Lote Hotelero N 2 Show map
Hotel Pictures - Hotel Iberostar Quetzal
Average
Recommended
Trend

At a glance

  • Very nice hotel (10)
    "Very nice hotel" found in 10 reviews
    • " Our second stay in PDC. Very nice hotel with great outdoor areas, great beach, not annoying entertainment and good food! Wo wants to ... " 
      5.5694444444444455
      November 2011
    • " The great hotel offers everything that your heart could desire. Next to great food and excellent accommodation ... " 
      5.875
      May 2012
    • " Great holiday , but we know better Iberostar " 
      4.622222222222223
      August 2011
    • " Best hotel for years! " 
      5.808333333333334
      November 2011
    • " Great holiday gladly again, room badly soundproofed " 
      5.4638888888888895
      May 2012
    • " we were very satisfied . The hotel very good. The rooms very clean, every day mini bar filled. The people very ... " 
      5.8194444444444455
      February 2012
    • " ... The pool area was huge. You can entertainment, as well as Find peace and quiet by the pool. Right then the white sandy beach. There were always enough beach chairs and shady spots. In short: top hotel ; great staff; great value " 
      5.786111111111111
      November 2011
    • " ... area was huge. You can entertainment, as well as Find peace and quiet by the pool. Right then the white sandy beach. There were always enough beach chairs and shady spots. In short: top hotel; great staff ; great value " 
      5.786111111111111
      November 2011
    • " Unobtrusive animation, clean pool , extra pool with swim up bar and if you a few meters swam out crystal clear sea water without ... " 
      5.666666666666667
      November 2011
    • " great holiday - again at any time to this hotel " 
      6
      January 2012
  • And good food (5)
    "And good food" found in 5 reviews
    • " Our second stay in PDC. Very nice hotel with great outdoor areas, great beach, not annoying entertainment and good food ! Wo wants to dive, is not Dressel, look for a base in the city! " 
      5.5694444444444455
      November 2011
    • " The great hotel offers everything that your heart could desire. Next to great food and excellent accommodation the hotel offers a small jungle zoo, which always something new to ... " 
      5.875
      May 2012
    • " ... that means no concrete jungle, and it is quite possible, that once a peacock or agouti shortly from the bar or a iguana on the way. Apart from that: very clean, staff very friendly and helpful, very good food cooked (no tough meat). Diving center: Dresseldivers: the Guides Michaela ( large thanks!) , ... " 
      5.758333333333333
      September 2012
    • " Friendly staff, clean complex, great food , aMIS partly very casual Room badly soundproofed, staff very hard short ways offers excursions ... " 
      5.4638888888888895
      May 2012
    • " ... animation people every day other program in the day it lots of possibilities given something to undertake. Your own hotel has 2 large buffet, restaurant and 5 a la card restaurant at the beach. The food was very , very good no matter what restaurant you chose. The chef was always checking, whether or not ... " 
      5.8194444444444455
      February 2012
  • Staff very friendly and helpful (3)
    "Staff very friendly and helpful" found in 3 reviews
    • " The hotel is in the jungle 'embedded', that means no concrete jungle, and it is quite possible, that once a peacock or agouti shortly from the bar or a iguana on the way. Apart from that: very clean, staff very friendly and helpful , very good food cooked (no tough meat). Diving center: Dresseldivers: the Guides Michaela ( ... " 
      5.758333333333333
      September 2012
    • " Friendly staff , clean complex, great food, aMIS partly very casual Room badly soundproofed, staff very hard ... " 
      5.4638888888888895
      May 2012
    • " As a travel agent I have quite a few nice hotels met and would recommend this highly recommend. It was a vacation in paradise. The rooms spotless clean, food and drinks were exquisite and an excellent service . The staff from the maids, the gardeners on, up to the animators friendly, accommodating, ... " 
      5.786111111111111
      November 2011

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.5
  • Service
    5.5
  • Location
    5.5
  • Gastronomy
    5.4
  • Sport
    5.3

Rating breakdown

  • Excellent
    47
  • Very Good
    3
  • Acceptable
    2
  • Poor
    0
  • Terrible
    0
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The most helpful favorable review

5.666666666666667
2 out of 2 people found this review helpful

It is like a 'come home'! After 7 years we nächtigten in the Iberostar Quetzal. Why we 2 years in southern nachbarbotel p. bays, we do not know until today. Before 7 years 2. two weeks, now with 3 kids (3, 4 and 5) and 3 weeks. The first ride on the bell boy to the room he was allowed with the suit-cases alone make, we enjoyed the hotel from the first minutes at thoroughly and explored immediately a first time the jungle and diverse wildlife. Who the chil …  read more

The most helpful critical review

3.6666666666666665
1 out of 2 people found this review helpful

Only the hotel to describe, is not difficult. It is really nice laid out. Of of the lobby, the garden to to the room you can't really fault it. The free current animals are really brilliant. Beautiful to see, as the monkeys from tree to tree hangeln. The size the hotel complex is super. Not too small, not too big. The complex well maintained. Also the rooms are cleaned. Reflected unfortunately not the cutlery of the buffet-style restaurant or at the beach …  read more

Frank
Germany
  • Family
  • Age 46-50
1 Other hotel reviews
5.8
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
In spite of the age the hotel is in a very good condition. Particularly the staff, no matter what level, were a aushängezeichen for hospitality and service. A five stars holiday, definitely again and especially recommendable. The only criticism are inflated price for a wi-fi access. In today's time, should be a free access in the area of the lobby these include! Then a alcoholic beverages less offer, however therefor this service. … read more
5.0
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
We had a really great family vacation in the Iberostar Quetzal. The rooms are a bit rustic and on the ground floor rather dark, however everything was very clean and tidy. After two days in a different room on the 2. floor moved and the was great! Very annoying we welcome, that the door in the bathroom after inside opened and to 2. but was very cramped. The children had lots of fun the explore the complex. We have peacocks, coatis, monkeys, turtles... Seen! The pool area is really great and extensive, the sea wonderful turquoise. The food in buffet … read more
Jan
Germany
  • Couple
  • Age 36-40
29 Other hotel reviews
5.2
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
The hotel has everything to have a vacation custom, we wanted to relax and a little country and people kennenlerne. We were three days the pyramid schemes inland on the way. Were with dolphins and to have us with the ' straßensammeltaxis' to Plaza de Carmen and then with the bus to to Cancun pierced ourselves. The town itself was not the best... The hotel with its evening shows was great, but also the strandbads invited to the chillen a... En great vacation, back but i would not... Since gilbtest nicer places on earth... Thank you very much … read more
Marion
Germany
  • Couple
  • Age 61-65
4 Other hotel reviews
5.8
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
The check-in went very fast, one went on the wish a. It was a junior suite with a view of the sea on the 1. floor room 2026. It was a room where you right around the corner direction diving center could see. The view to the beach was very nice. At the time it was unfortunately mostly very stormy and the flag showed often red. The main restaurant it went through the jungle which every time a true joy was, only shoes with paragraphs you could forget, but at night it was just at the side street along and … read more
Thomas
Switzerland
  • Family
  • Age 46-50
4 Other hotel reviews
5.7
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
The friendliness of the staff is great. If you with some words in spanish to understand is, that no americans is, you can probably has nearly everything. Everywhere is it 'hola' and one reapeth a smile, only the tourists themselves you can hear (if at all) a 'good morning'. Exciting was always the visit of the room after the cleaning-which elaborately produced towel figure welcomes us? Every day something else- small artworks formed towels on the bed! ☺ one was happy to tip more. Tips (room, service, animators...) Will gladly received. The staff deserves in our opinion not very much and … read more
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Information about Hotel Iberostar Quetzal

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Hotel description *

  • Location
    This luxurious hotel is located next to the former fishermen village of Playa de Carmen. The transfer time to the airport is approximately 50 minutes. Playa del Carmen is just 3 km from the hotel. Shopping venues, bars and restaurants are to be found in the vicinity. Its situation is ideal for those wishing to partake in aquatic sports.
  • Facilities
    This first-class hotel has been completely renovated and comprises 3 floors with a total of 324 rooms. Guests may make use of the 24-hour reception desk, boutiques, a souvenir shop, a small supermarket, a bar, a hairdresser's salon and an air-conditioned restaurant with a non-smoking area. Furthermore, there is a public Internet terminal to be used within the hotel. Younger guests can let off steam at the children's club. Guests arriving by car may use car parking facilities. Room and laundry services complete the facilities on offer.
  • Rooms
    The comfortable rooms come with an en suite bathroom with hairdryer, a direct dial telephone, satellite/cable TV, air conditioning, a minibar, a safe and a balcony/ terrace area.
  • Sports/Entertainment
    In the outdoor complex there is a freshwater swimming pool with a children's paddling area and a sun terrace. It is possible to make use of the massage service, steam bath and sauna. Sports enthusiasts may like to play table tennis, tennis, basketball, volleyball, visit the gym or partake in aerobics sessions. An entertainment programme provides some variation for guests on a regular basis. A golf course is situated 2 km from the hotel.
  • Meals
    With 2 principal restaurants, a grill bar and 5 specialities restaurants, the hotel offers guests daily a gastronomic offer that rivals the best kitchens of the world. From Mexican and Italian to the Japanese and American, guests will be able to sample a range of cuisines at this hotel. Breakfast may be selected from a buffet service. Furthermore, there is the opportunity to book an all-inclusive stay.
  • Payment
    American Express, MasterCard and VISA are accepted as methods of payment.
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* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel amenities

  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Play rooms
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Writing bureau
  • CD Player
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Volleyball

Spa offers

  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • City hotel
  • Ocean
  • Information desk
  • Currency exchange
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