# 5 of 71 hotels in Puerto Morelos/ Riviera Maya

Ocean Coral & Turquesa Resort(4.5 stars)

Sm 12 Mza 15 Lote 1-02, 1-03 View on map
Hotel Pictures - Ocean Coral & Turquesa Resort
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.7
  • Service
    5.1
  • Location
    4.9
  • Gastronomy
    5.3
  • Sport & Leisure
    5.3

Rating breakdown

  • excellent
    17
  • very good
    2
  • acceptable
    0
  • poor
    1
  • terrible
    0
Read all hotel reviews
EStela
A place to remember
  • Recommended hotel
  • Friends
  • Beach holiday
  • April 2014
if you are looking a place to have fun, this is the right place,to remember. people is very friendly, the food is fantastic, many restaurants and bars, our favorit places were Blue Moon and Sansai restaurants. Pool bar fantastic! bar tenders are the best, I love all of them. The activities staff is very friendly, they are working during the day until the night with the night parties, we really enjoyed our stay in this place. I came her with a girl friend, but next time will be with our families. Do not miss to take some tours like ... Xcaret, Xoximelco and others,is a very nice experiende that you never forget. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.8
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
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Rachel
Best vacation ever!
  • Recommended hotel
  • Friends
  • Other stay
  • January 2014
The room we stayed in was great! Very clean every day and very good size room. The pools were all very beautiful and very taken care of, my only complaint is that I wish the pools would have been just a little warmer. The variety of food and quality of the food was great! There was such a wide variety of things to pick from. Everyone at the Ocean Coral and Turquesa was friendly. Everytime you walk by an employee they would greet you. I loved that about this resort! The hotel in general was beautiful. It was very well ... kept and the grounds were beautiful. I was there for a wedding and it was the most beautiful wedding on the beach! They took very good care of the bride and groom. A group of 12 of us went on an excursion to Extreme, it's a zip line tour, ATV's, and cliff jumping/zip lining into a cenote. We payed around $80 each and was well worth every penny. Go through Paco at the Coco Bango booth, set up by the pool bar pool. He took such great care of us! My only true complaint about Ocean Coal and Turquesa is the road to get into it. That area of Mexico has been having more rain then ever before so the dirt road going into the resort (which is about a mile long), is filled with huge potholes and water. It took a long time to get to the resort once we got on that dirt road, but once you're on the resort it was well worth it. And I will say on my trip out of the resort on Sunday (1/12/14) to go home there had been sun for the past 3 days finally, and the road was 10 times better than it was a week ago before on my way in. They work hard to fix that road, but can only do so much with the rain. The bartenders were all really good and quick to get you a drink! They made some very tasty drinks and LOTS of tasty shots! This has seriously been the best trip I have ever been on! The entertainment staff are amazing at what they do! They genuinly care for people, they are hilarious, and they love what they do! I would definately recommend this resort to everyone! The group I went with, we are all talking about going back again next year! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
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Gabriel
Amazing hotel!
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2014
Incredible, thank you entertainment team for all the special moments you made us live. The food was also great. Appart from the road, everything is special, An amazing adventure to stay in OCT!!! read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Lenny
Great experience, people, resort
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2013
It was great and the workers were great and very exciting. Great parties at nights and shows and lots to enjoy. The bars were very nice and the workers are very kind. There are also many fun activities to do poolside throughout the day. read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Tom
Road to hotel was bad, hotel staff not very good
  • Hotel not recommended
  • Families
  • Beach holiday
  • November 2013
The road to the hotel was terrible. a 20 minute ride that should take 2 minutes, bring a barf bag no kidding.Front desk is really slow as they try and lure people into timeshares and upgrades that completely slows down the line.complaints are not heard and are ignored.rooms are kind of mildew smelly. buffet restaurant is OK, other smaller diners are available, but need reservations and all of the good times are taken by time share owners. Location is not really next to anything so any where you goes takes a while to get there. Quality chairs ... by the pool are hard to come by in the afternoon. Lots of seaweed on the beach, but they do do a good job trying to clear it and the sand they have is quite nice. If quantity of food and drink is what you are after this is your place otherwise I would keep looking. read hotel review
  • Gastronomy
    2.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    2.0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Family friendliness
    2.0
  • Location
    2.2
    Proximity to shopping areas
    1.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    2.0
  • Room
    3.8
    Size of the room
    4.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Service
    2.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
  • Sport & Leisure
    3.0
    Quality of the beach
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
    Overall condition of the pool area
    4.0
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Read all hotel reviews

Information about Ocean Coral & Turquesa Resort

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking

Room amenities

  • Computer connection
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast in the room

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Beauty treatments
  • Sauna

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Multilingual
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included