# 31 of 48 hotels in Jandia/ Playa de Jandia

Hotel Stella Paradise (closed)(4 stars)

Avenida El Saladar 23 View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.6
  • Room
    5.0
  • Service
    4.4
  • Location
    4.8
  • Gastronomy
    2.9
  • Sport & Leisure
    4.6

Rating breakdown

  • excellent
    5
  • very good
    7
  • acceptable
    6
  • poor
    2
  • terrible
    1
Read all hotel reviews

The most helpful positive review

4.944444444444445

Room was nice, clean and tidy. The reception and the people at the reception were very friendly. The view of two balconies was great, with sea- and pool view. Mini bar Breakfast is ok. Dinner not so good rather bad. Coffee smooth 5 It was already everything reasonable. The hotel has a great location, about \u263a 800 meters) meters to the sandy beach and to the sea It was already everything reasonable. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

2.6666666666666665

The only hotel in this facilitities are the paradise hotel, which the 4 stars and very good and well maintained. The other facilitities are a wonderful landscaped and developed, but unfortunately very much safe formerly beautiful hotels that were empty and dilapidated. One lift working, in other words in the above-named paradise, otherwise are partly hundreds of steps per day to manage, it is always said, that the lifts' tomorrow ' be fixed, but nothing h …  read hotel review

read more Acceptable, Poor, Terrible reviews
Natalie
Only limitedly recommendable
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • June 2013
Staff are friendly and have 4 mon. No wages. Food was okay, but nothing special. Room is large and clean. Beach about 900 meters away and the way is very steep! read hotel review
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
    Family friendliness
    4.0
  • Location
    3.5
    Proximity to shopping areas
    5.0
    Distance to the beach
    2.0
    Distance to ski lift
    1.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    2.0
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    3.0
Close
Jasmina
Beach holiday? Success!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
As first we were from the transfer bus to the hotel and drove us welcomed the friendly staff at the front desk and explained and the opening hours of the pool bars etc. Initially we were very impressed with the size of this area and appreciated the many palm trees and beautiful flowers along the way, the hotel led. As i noticed exclusively german tourists this place visited, it was not a problem at all to communicate. read hotel review
  • Location
    6.0

    At the airport got out, our transfer bus and gathered all the people, the for the tour operator booked and one after another on the hotel, this took about 2 hours. Unfortunately the beach is, as promised less than 200 meters from the hotel. There are already approximately 500 meters more, but the beautiful, white, long sandy beach made up for it. (the existing chairs on the beach should be paid separately) On the promenade along there is everything the vacationer could ask for. All restaurants, souvenirlädchen, shopping possibilities and also a few clubs ☺ Excursions could be at the front desk book and then depending on the pick up and the fun could begin. We wanted jet skiing, but we too expensive felt with 1 20 €per person.

  • Gastronomy
    1.0

    The entire area possessed for all hotels 1 large hall, where all the possibility had from the buffet food. The type of board we had booked all inclusive and were more than disappointed with this dreary food. We are really not humans, the fast something to complain about, but it was a people not 2 weeks expect. Every day there was in the all in all the same (flabby french fries, rice, drained vegetables, hard bread rolls, etc.) There was also meat, only unfortunately you could not assign from the institutions of the animal this was being prepared. Thus we had the first 2 days of fries and fed on rice, the remaining days it could not avoid eating out, which of course expensive. Drinks and alcoholic drinks were at the pool bars were very in order and included in the price ☺. However there were also only each day the same ' snacks ' ( Hot Dog, burger, Hot Dog, burger. And so on) :/ Unfortunately were to drink trinkgläsern to 95% traces of the predecessor, for example, lipstick, what was really too bad. Therefore, that this chamber is huge and also many people there are, it's always very loud and boisterous. The atmosphere is not very comfortable. For those, which are not all-inclusive, are the prices around €1 5.20 per food, which i way too expensive for this ridiculous food think.

  • Sport & Leisure
    6.0

    Every day there was a wide range of activities for children and adults ☺ (yoga, Zumba, aerobics, un tournament etc. Etc. It was in the plant several pools which you can use and there were always enough loungers available ☺ for children a huge entertainment and dinner always a very successful show in the 'theatro afrocano'

  • Service
    5.0

    The staff of this huge area was very accommodating, responsive and friendly. The largest part spoke german. The room cleaning took place 2 times a week. Pharmacies and doctors are also nearby the promenade.

  • Room
    6.0

    We had booked a double room and received. With a large wardrobe, bed, tv, telephone, safe and a big balcony with sea views. The rooms, as well as the bathroom, was clean and tidy, so more than in order.

  • Hotel
    4.0

    As first we were from the transfer bus to the hotel and drove us welcomed the friendly staff at the front desk and explained and the opening hours of the pool bars etc. Initially we were very impressed with the size of this area and appreciated the many palm trees and beautiful flowers along the way, the hotel led. As i noticed exclusively german tourists this place visited, it was not a problem at all to communicate.

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Paul
Clean, great and friendly staff!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2013
It was warm nice and not as disgusting as in some other hotels. It is good for children however not really so For handicapped with wheelchair: many stairs hardly elevators. read hotel review
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    1.0
    Family friendliness
    6.0
  • Room
    5.8
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Thomas
Stella Paradise is really a paradise!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2013
People, it was really everything was great! Child care, however, we not taken into account, since we with the child time wanted to spend. Although the hotel is not new, again and again is tile pieces or paint. It was clean everywhere. The cocktails were really brilliant! Food was ok, we have pretty lots of tasty of things. I can recommend the hotel in a good conscience... read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
Close

Not recommendable anymore!
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
We were already several times in this complex and were so far content. This year however is this hotel not recommendable anymore. Half the hotel is shut down and expires. Also the garden is Very neglected. The food in the dining room is not very varied. With the freshly grilled fish it happened, the he Burned and dry, or raw was. The meat often very tough. Lunch was often fresh fruits, or it wasn't refilled. Some waiters/inside had morning itself set up, on demand one got the answer 'as everything is'. We sat then in Sergio, the was very attentive. ... Also in the dining room there were plastic cups for die'all in ' guests, glasses, there were only on demand. Sitzposter in außenbereichn are broken and dirty. Umbrellas at the pools are scarce and part of long term tourists had in the morning Reserved. On demand at the front desk one got the answer the problem is known (but probably not solved) The food at the pool bar consisted of hamburgers or hot dogs, or sandwiches and salad. read hotel review
  • Gastronomy
    2.3
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    3.0
  • Hotel
    2.7
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    3.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    4.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    4.0
Close
Gerhard
Let it,
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
The hotel and it's facilities can no longer the meet, which earlier highest standards. Elevator was constantly defectively, one always, the other two only by the hour it was ok! Because it not interresierte by hotelmafia. But the worst was: chairs, whether in the paradise or in the africano bar, were so abgefraggt, stains, abgefaulte cushions, chairs from wackelbeinen with danger. Everything was rationed what cakes and snacks was! Cake gave it always from 4:00 p. m. and the offer was then 16:10 all, more gave it not. I wanted no cake, but with the snacks (chips with ... sausages or burgers) was 3:00 p. m. end. For children there were rationiertes ice cream on request. The four stars for the property paradise are more than 50 percent overvalued, because staff, commitment, furniture and cleanliness of the entire complex Stella Canaris never more than three stars may have. In all-inclusive 4 stars should be at least the basics votes: decent furniture, compliance with the quotation, no disgust. I was 4 weeks, for the 4. time, for the last time, good bye Stella read hotel review
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    4.3
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    3.0
  • Service
    2.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    1.0
  • Gastronomy
    1.8
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    2.0
  • Hotel
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
    Family friendliness
    2.0
  • Room
    3.5
    Size of the room
    5.0
    Cleanliness & linen change
    1.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
Close
Karin
Shame about this once great complex
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
The only hotel in this facilitities are the paradise hotel, which the 4 stars and very good and well maintained. The other facilitities are a wonderful landscaped and developed, but unfortunately very much safe formerly beautiful hotels that were empty and dilapidated. One lift working, in other words in the above-named paradise, otherwise are partly hundreds of steps per day to manage, it is always said, that the lifts' tomorrow ' be fixed, but nothing happened. A shame, because there was a lot of older people this hotel booked and gladly weiterbuchen would, however not or only very badly feasiblly. ... The paths in the hotel are also very stretched out, this creates a big problem for people, the not (more) so good on foot are. Earlier there was a small bimmelbahn, but also long broken. The other shuttle service is the maximum for and departure organised, otherwise-unlucky. Really a shame. read hotel review
  • Gastronomy
    2.0

    A restaurant for whole area. Quality of the meals poor to terrible. Küchenkräfte throw amongst others dropped french fries back into the pan. Good appetite! Tip! Do not book half board, as no drinks in the evening included is, each glass of water, no matter wether with or without carbonic acid, must be paid. This is very expensive with the time, since tips also still is sought. This is located in the trinkgeldgefäß daily a hundred -Euro-appearance (a copy), which the older, gullible touristenherrschaften animated, the direction of the tips in the higher areas be dispensed with... Service staff in the restaurant area to the largest field quick and nice. Beautifully wär it but also, if a bit quieter zuginge, there are some, the unlikely noisy, because of the constant stühlegeschiebe, push the geschirrwagen the kitchen area at a speedy pace, that you afterwards still tinnitus was. To running loud herumgesinge including grouse, as if they constantly goats milk drink.

  • Hotel
    3.0

    The only hotel in this facilitities are the paradise hotel, which the 4 stars and very good and well maintained. The other facilitities are a wonderful landscaped and developed, but unfortunately very much safe formerly beautiful hotels that were empty and dilapidated. One lift working, in other words in the above-named paradise, otherwise are partly hundreds of steps per day to manage, it is always said, that the lifts' tomorrow ' be fixed, but nothing happened. A shame, because there was a lot of older people this hotel booked and gladly weiterbuchen would, however not or only very badly feasiblly. The paths in the hotel are also very stretched out, this creates a big problem for people, the not (more) so good on foot are. Earlier there was a small bimmelbahn, but also long broken. The other shuttle service is the maximum for and departure organised, otherwise-unlucky. Really a shame.

  • Location
    3.0

    Distance to the beach about 500 metres. For more and more older tourist public would be a neat established shuttle service at least in the extensive hotel area a great help, the beach closer. But unfortunately does not work. Distance to the airport supposedly 90 minutes, if you are unlucky, but good 2,5 hours at least should be, as many stops in other hotels. Accordingly for the trip there and back including flight ever 1 day be expected, since you mostly not before 2:00 p. m. to your room, even if you since 2:00 o'clock in the morning on the way is. The way to the beach is by a wooden bridge distance, which was very positive, with possible extension of the bridge and a rollstuhlangebot would be many helped.

  • Room
    3.0

    Hotel Paradise rooms okay. Otherwise, partially on the ground floor-so, that all pool visitors in the rooms can, vorbeigehende pedestrians as well. The bad thing is, that partly only sliding doors to the window, so that during the night took everything to keep, so you no unsolicited visit,. Tv without remote control, the one for 20,00 Euro check-out counters can do.

  • Service
    3.0

    Friendliness was mostly largely written. Room cleaning works after complaints good. Cleaning the toilets in the dining area absolutely inadequate. Penetrating chlorine smell to go in the bar area is probably hide the fact, that the cleaning crew best not at all the toilets to clean, in other words after morning cleaning up the toilets are still disgusting and splattered. Use of the cleaning or disinfectant may after schwipp - schwappmethode, simply amazing!

  • Sport & Leisure
    2.0

    Several pools, but all not heated. Beach chairs in the pool area, at the beach only for a fee.

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Lydia
Hotel 100% recommendable
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • January 2013
Value for money superb. Staff always endeavored around good vacation to give. The hotel can without fear and anxiety from singles, families or travelers to be booked. There is lots of people, constantly and again and again to complain about find. My stay showed older people who have the most to complain about, there are those, the 2. world war experienced together and 'days no food' or split marks for food for the survived had. The in short this: the war has the morality and gratitude on much luxury(daily cleaning of the rooms, choice of food large, cleanliness facilities.) ... Not able to save. For the complete staff is this very sorry.! Who for 2 weeks 4500, -€ for its hotel wrapped, can even ask for more. So need this hotel in value for money didn't have to hide, I wish the whole hotel area all the best, it greets from the ore mountains liter s. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Irene
Unfortunately at the holiday
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Never again! Earlier than most buildings the hotel not yet closed and and the garden next to the main path and well maintained and plenty of staff in the hotel was available, should the complex gigantic have been. Now it is the paid money not worth more. read hotel review
  • Gastronomy
    2.5
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.7
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Proximity to shopping areas
    5.0
  • Room
    4.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    3.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    1.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
Close
Frank
Vacation with many faults. Maximum. Stars
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
We have this hotel the last seven years in a row booked. However now the last time. The complex alone is dreamlike with the large tropical garden. But we eventually discovered the Quality the hotel and the food with any further year itself deteriorated. We had a Senior suite and got. Before our entrance was missing several tiles, the Apron of the hot tubs had a long sharp crack and was partly from their mounting Solved. The bath water was always cloudy (beigebraun ). To eat: initially the dinner buffet Totally unacceptable. Was with every year a little bit worse. ... There is a large selection of different dishes however taste and quality mean something else. For three or four stars facilities Totally unacceptable. Each still so small a mensa in Germany the better. But if you with hamburgerscheiben (there were constantly) and on wobbly fries And cooked vegetables not mind the is in the right place here. We had all-inclusive, you could forget and go in one of the varied restaurants Outside of the complex eat out. The breakfast and the lunch buffet were qualitatively similar as mentioned above. In short: in this condition and this quality is this hotel hardly any a recommendation worth. If you As we as a family much annoyance and grind for his annual leave save wants on this hotel Face of this problem was the price for the journey for this arrangement still too much. Inexpensive alone is not enough. Unfortunately: you could otherwise so much from this facilities make. read hotel review
  • Gastronomy
    1.0
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    1.0
  • Hotel
    3.3
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Family friendliness
    4.0
    Disabled-friendly
    3.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Room
    5.0
    Size of the room
    6.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    3.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    1.0
  • Sport & Leisure
    3.5
    Quality of the beach
    6.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    4.0
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Read all hotel reviews

Information about Hotel Stella Paradise (closed)

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Playground
  • Hotel safe
  • Phone
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Safe
  • Balcony
  • Bathroom
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Other hotel information

  • 24 hour reception
  • Car hire
  • Wifi
  • Laundry service