# 7 of 289 hotels in Frankfurt (am Maim)

Steigenberger Hotel Frankfurter Hof(5 stars)

Am Kaiserplatz 60311 Frankfurt am Main View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.4
  • Service
    5.3
  • Location
    5.5
  • Gastronomy
    5.3
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    85
  • very good
    8
  • acceptable
    8
  • poor
    1
  • terrible
    0
Read all hotel reviews
ELHADI
Great experience
  • Recommended hotel
  • Friends
  • City break
  • September 2014
I liked the historical building which belonged to the 18th century. The location was excellent. The tv had international channels both english and arabic. The only draw back was the slow wifi. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Gail Ernst
A pleasure to stay @ Steigenberger Frankfurter Hof
  • Recommended hotel
  • Couples
  • Other stay
  • September 2014
My husband and I spent a wonderful night at the Hotel. The room was one of the most beautifully appointed I have ever been in. It was quite large! The bath was exquisite. The bed was very comfortable and dinner at Oskars was amazing. Loved the fall menu featuring the pumpkin and apple dishes. Added to all that, we received a warm welcome. I would stay here anytime I came to Frankfurt. read hotel review
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Julia
Steigenberger Hotel Frankfurter Hof
  • Recommended hotel
  • Couples
  • Business trip
  • September 2014
For many years my husband and I lived in Frankfurt and came to the Frankfurter Hof for drinks after the theater, or for a few marvelous meals in your fine dining room, but of course never had a reason to overnight there. When planning this recent trip, we both thought it would be a great last night in Germany to stay there with you. And what a perfect treat it was. The room was extremely comfortable, beautifully outfitted, quiet, the height of luxury. Should we be in Frankfurt soon again, we will certainly repeat our stay. Thank you! Your fine ... restaurant is not open on Sunday, so we went to Oskar. Good, but slow service because of a large party. Disappointing in an otherwise excellent experience. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    4.0
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Janet
Frankfurt september trip
  • Recommended hotel
  • Friends
  • Business trip
  • September 2014
The Steigenberger is a lovely iconic hotel located in the heart of Frankfurt.The rooms are well appointed and I particulally appreciated the quiet hallways. The area near the library that had the coffee, juice, and fruit in the morning was a. Ice touch. The breakfast had a great variety, however I always look forward to a soft boiled egg, and I had no luck. The eggs each morning were over cooked. 5 minutes were actually 8 minutes. The coffee was brought to to table in small crafts- I enjoy a nice hot cup, but the coffee was only luke ... warm. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    5.7
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Mansour alkhuziem
Complain
  • Hotel not recommended
  • Families
  • Other stay
  • August 2014
Because iam kuwait airways staff the room allocated to us in avery bad condition furnture very old also rooms given to to my daughters and my son far away from my room Also no heater or tea or coffe in our room when i chkd with room serves thru said because yr toom is very cheep nd sme wl not be provided with heater Tough answer !!! read hotel review
  • Hotel
    2.8
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
    Family friendliness
    2.0
  • Gastronomy
    2.5
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    1.0
  • Room
    5.0
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    4.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Service
    2.8
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    2.0
Close
Read all hotel reviews

Information about Steigenberger Hotel Frankfurter Hof

Hotel Information

hotel.de

hotel.de *

The iconic Steigenberger Frankfurter Hof, built in the year 1876, is a five-star establishment and one of the 100 best hotels in the world. The hotel enjoys a central location in the heart of the city, only a few minutes’ walk from commercial and shopping centres and the cultural attractions of the financial metropolis on the River Main. The five-star luxury hotel is a popular meeting place for local and international VIPs, business people and independent travellers. The establishment will captivate you with its unique atmosphere. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    Tradition meets modernity, service meets lifestyle, international guests meet locals: at the Frankfurter Hof grand hotel traditions enjoy a refreshingly new approach, which make the Frankfurter Hof one of Frankfurt's most fascinating hotels. With employees who are passionate about service. And with timeless ambience at the heart of the city. 18 conference rooms, 303 hotel rooms and suites, and a 1000m² luxury wellness area called "THE SPA". Enjoy a wide variety of culinary treats: Light and Japanese in "IROHA", delicate and French in the Michelin Star awarded gourmet restaurant "Francais", or youthful and casual in our bistro restaurant OSCAR*S - your palate will be spoilt for choice
  • Location
    The Steigenberger Frankfurter Hof offers the ideal city centre location. The elegant shops on the Kaiserstrasse and Goethestrasse are literally on the doorstep. Some of the city's sights like Goethehaus, Hauptwache, Alte Oper, Museum Embankment, Römerberg and the shopping precinct Zeil are all within walking distance of the hotel. Frankfurt's Exhibition Grounds and the Congress Centre are also quickly reached.
  • Accommodation
    HOME AT LAST The splendour of the facade is matched by the style of the interior. Lovingly selected furnishings from different epochs are testimony to a particular elegance and invite you to relax and feel at home. The technical facilities in our spacious rooms are state of the art: from WiFi to Pay-TV, you'll find all you desire. PERFECTED LIVING SPACES From delightful marble bathrooms and walk-in wardrobes to expansive writing desks, our Junior and Theme Suites provide all of the facilities you will need on your travels. A modern and comfortable designed interior as well as breathtaking views of the skyline make this a perfect stay.
  • Food and Drink
    IN SEVENTH HEAVEN The Restaurant Francais seduces guests with its deliciously flavoursome creations inspired by the haute cuisine of France. Chef de Cuisine Patrick Bittner's outstanding culinary talent has had the critics raving, and he is the recipient of a Michelin Star. A MUST AT THE MAIN RIVER The more casual alternative to our Michelin-star establishment is the OSCAR*S café, bar and restaurant, which has long been one of Frankfurt's most popular addresses. Here you can enjoy a relaxed, communicative atmosphere and inventive, regionally inspired dishes from the menu. If the weather permits, you can also sit on the city centre's finest terrace or the bistro terrace on the Kaiserplatz. CELEBRATE LIFE'S PLEASURES During the Frankfurt Book Fair, people like to sit here together right into the early hours. The Autorenbar is also a popular meeting spot around the year, famous for its classic Royal High Tea in the afternoon and cocktails in the evening. Friends of cultivated smoking will find refuge in the stylish ambience of the Cigarrum.
  • Leisure
    EXCELLENT, PROFESSIONAL, UNFORGETTABLE THE SPA in the Frankfurter Hof embodies the art of wellbeing on 1000 square metres. Exclusive international treatments and rituals such as the Arabian hamam with foam massages and peeling, classical massages with organic products from amala or modern and lasting beauty treatments with MBR Medical Beatuy Research products. Sauna, steam bath, Day Spa suite, the Hommage gentlemen's barber and the nail bar with express service round off the programme. Luxury that transforms pleasing wellbeing into a valuable experience.
  • Other facilities and services
    Meetings and conferences, banquets and receptions, in rooms suffused with light - held in our 18 elegant function rooms with a representative background. All of the rooms, from the intimate salon through to the spacious festive hall, are equiped with professional conference technology, with daylight illumination and fulfil the highest demands. And, if something special is required, our catering service, "Catering Select" will find the perfect location for your event in or around Frankfurt and will implement even exceptional concepts for you. Starting on January 1st 2014, the usage of the WLAN will be free of charge for guests of all hotels of the Steigenberger Hotels AG.

Amenities

Hotel amenities

  • Library
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Number of conference and banquet facilities: < 20
  • Shops in the hotel
  • Capacity of conference and banquet facilities: < 300
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Dressing room
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Vegetarian dishes
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Cafe
  • Breakfast in the room
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Check out no later than: 12:00
  • Non-hotel guests can/cannot access the area: open
  • Early check in
  • Late check out
  • Airport transfer
  • Express check in and check out
  • Eurocard/Mastercard
  • Multilingual
  • 24 hour security
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service