# 12 of 298 hotels in Frankfurt (am Main)

Steigenberger Frankfurter Hof(5 stars)

Am Kaiserplatz 60311 Frankfurt am Main View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.4
  • Service
    5.3
  • Location
    5.5
  • Gastronomy
    5.3
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    96
  • very good
    11
  • acceptable
    9
  • poor
    1
  • terrible
    0
Read all hotel reviews

Old but grand hotel
  • Recommended hotel
  • Singles
  • Business trip
  • April 2015
I stayed at the hotel for 4 nights on business. The room was large and clean, the bed very comfortable. The air conditioning worked well, which was important as it became quite warm that week in the city. Their are black-out curtains which are a must for me when trying to sleep and additionally as the hotel is so large and an old, solidly-built building, it was also very quiet in my room....unlike in other hotels I was not disturbed or woken-up by other guests. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
Close
Sam
My Frankfurter Hof stay
  • Hotel not recommended
  • Singles
  • Business trip
  • November 2014
It was perfectly located but no more efficient or attractive as it was the last time I stayed eight odd years ago despite the front office staff and bellmen being mostly very nice.... read hotel review
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Service
    3.5
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    2.0
  • Room
    4.5
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
  • Gastronomy
    3.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    3.0
Close
Luis Sérgio
A unique experience
  • Recommended hotel
  • Couples
  • Other stay
  • October 2014
Great hotel, amazing room. Location close to everything. Great! Restaurante very nice and everybody in the hotel speaks english and Theater are friendly people. Unfortunately One nigth in the bar me and my wife had a companion of a small rat. We showed to the barman and he acts like the small rat was a regular guest. read hotel review
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
Close
Janet
Frankfurt september trip
  • Recommended hotel
  • Friends
  • Business trip
  • September 2014
The Steigenberger is a lovely iconic hotel located in the heart of Frankfurt.The rooms are well appointed and I particulally appreciated the quiet hallways. The area near the library that had the coffee, juice, and fruit in the morning was a. Ice touch. The breakfast had a great variety, however I always look forward to a soft boiled egg, and I had no luck. The eggs each morning were over cooked. 5 minutes were actually 8 minutes. The coffee was brought to to table in small crafts- I enjoy a nice hot cup, but the coffee was only luke ... warm. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    5.7
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Julia
Steigenberger Hotel Frankfurter Hof
  • Recommended hotel
  • Couples
  • Business trip
  • September 2014
For many years my husband and I lived in Frankfurt and came to the Frankfurter Hof for drinks after the theater, or for a few marvelous meals in your fine dining room, but of course never had a reason to overnight there. When planning this recent trip, we both thought it would be a great last night in Germany to stay there with you. And what a perfect treat it was. The room was extremely comfortable, beautifully outfitted, quiet, the height of luxury. Should we be in Frankfurt soon again, we will certainly repeat our stay. Thank you! Your fine ... restaurant is not open on Sunday, so we went to Oskar. Good, but slow service because of a large party. Disappointing in an otherwise excellent experience. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    4.0
Close
Gail Ernst
A pleasure to stay @ Steigenberger Frankfurter Hof
  • Recommended hotel
  • Couples
  • Other stay
  • September 2014
My husband and I spent a wonderful night at the Hotel. The room was one of the most beautifully appointed I have ever been in. It was quite large! The bath was exquisite. The bed was very comfortable and dinner at Oskars was amazing. Loved the fall menu featuring the pumpkin and apple dishes. Added to all that, we received a warm welcome. I would stay here anytime I came to Frankfurt. read hotel review
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
ELHADI
Great experience
  • Recommended hotel
  • Friends
  • City break
  • September 2014
I liked the historical building which belonged to the 18th century. The location was excellent. The tv had international channels both english and arabic. The only draw back was the slow wifi. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
joon
Stay
  • Recommended hotel
  • Couples
  • City break
  • August 2014
overall excellent especially dinner service was wonderful in the Festspiele opera house at Bayreuth. the selection of menu was excellent, lobster, chicken, and seafood salad and desert read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
Close
Mansour alkhuziem
Complain
  • Hotel not recommended
  • Families
  • Other stay
  • August 2014
Because iam kuwait airways staff the room allocated to us in avery bad condition furnture very old also rooms given to to my daughters and my son far away from my room Also no heater or tea or coffe in our room when i chkd with room serves thru said because yr toom is very cheep nd sme wl not be provided with heater Tough answer !!! read hotel review
  • Hotel
    2.8
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
    Family friendliness
    2.0
  • Gastronomy
    2.5
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    1.0
  • Room
    5.0
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    4.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Service
    2.8
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    2.0
Close
Ian James
Great location FANTASTIC hotel amazing breakfast
  • Recommended hotel
  • Couples
  • City break
  • July 2014
Simply one of the nicest hotels I've stayed in. Loved it. Great location. Lovely old building but excellent condition. Lovely decor. Large rooms. The Terrace is fabulous. Breakfast is just amazing (and available until 11:30). Very friendly staff. 10 minute walk from the main train station (and right next door to the subway). 5 minute walk to the river. Free WiFi. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
Close
Read all hotel reviews

Information about Steigenberger Frankfurter Hof

Hotel Information

hotel.de

hotel.de *

The iconic Steigenberger Frankfurter Hof, built in the year 1876, is a five-star establishment and one of the 100 best hotels in the world. The hotel enjoys a central location in the heart of the city, only a few minutes’ walk from commercial and shopping centres and the cultural attractions of the financial metropolis on the River Main. The five-star luxury hotel is a popular meeting place for local and international VIPs, business people and independent travellers. The establishment will captivate you with its unique atmosphere. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    Established in 1876, the Steigenberger Frankfurter Hof is located in the heart of the city in middle of the historic, financial district, near the cathedral where the emperor's coronation once took place. Our hotel attracts global travellers who are as unique as our 303 luxurious rooms. Choose from traditional or modern décor; the extravagant and timeless elegance of the interior fulfils even the most sophisticated desires of our guests. In the morning we welcome you to one of the best breakfasts in the city, with exquisite delicacies served in our "Hofgarten" restaurant. The "Autorenbar" invites you to join us for a royal afternoon tea, before it becomes an evening hotspot in the Main-metropolis serving a choice of select spirits. Spoil your senses by choosing to dine at our Michelin starred restaurant Français or our iconic restaurant Oscar*s. Experience the largest SPA in Frankfurt where effortless luxury, creativity, and the art of well-being are combined.
  • Location
    The Steigenberger Frankfurter Hof offers the ideal city centre location. The elegant shops on the Kaiserstrasse and Goethestrasse are literally on the doorstep. Some of the city's sights like Goethehaus, Hauptwache, Alte Oper, Museum Embankment, Römerberg and the shopping precinct Zeil are all within walking distance of the hotel. Frankfurt's Exhibition Grounds and the Congress Centre are also quickly reached.
  • Accommodation
    HOME AT LAST: The splendour of the facade is matched by the style of the interior. Lovingly selected furnishings from different epochs are testimony to a particular elegance and invite you to relax and feel at home. The technical facilities in our spacious rooms are state of the art: from WiFi to Pay-TV, you'll find all you desire. PERFECTED LIVING SPACES: From delightful marble bathrooms and walk-in wardrobes to expansive writing desks, our Junior and Theme Suites provide all of the facilities you will need on your travels. A modern and comfortable designed interior as well as breathtaking views of the skyline make this a perfect stay.
  • Food and Drink
    The "Autorenbar" is a popular meeting point for business people and anyone who is anyone in Frankfurt. Enjoy interesting conversations as you relax; in the afternoon with a "Royal High Tea" or in the evening with a cocktail. In autumn, during the Book Fair, when authors und publishers from all over the world meet in Frankfurt, very special guests are regularly found here. The Steigenberger Hotel Group is proud to announce that the award-winning Restaurant "Breeze" by lebua will open its first restaurant in Germany at Frankfurter Hof. Well known from its cutting edge restaurants at "The Dome" at lebua, this will be lebua’s first step into Europe, starting with the grand opening of the bar on June 26th followed by the restaurant opening on July 17th at the Steigenberger Frankfurter Hof. Our award winning restaurant holds a Michelin Star and 17/20 Gault & Millau points and receives constant praise from countless restaurant critics. Chef de Cuisine Patrick Bittner is an outstanding chef and master of his trade. We will serve you a perfect breakfast at our newly renovated restaurant "Hofgarten", which delights in fulfilling all the culinary wishes of our local and international guests. OSCAR*S has established itself as one of the meeting points in Frankfurt. The atmosphere is casual and convivial, while snacks and dishes are regional and innovative. Guests are amazed by the original signatures of celebrities on the walls. Other favourites are the outdoor bistro terraces, one of which leads to the inner courtyard "Ehrenhof" and the other on to the "Kaiserplatz". These popular terraces in the middle of Frankfurt can be enjoyed in beautiful weather.
  • Leisure
    THE SPA at Frankfurter Hof on 1,000 sqm is dedicated to the "Art of Wellbeing". With exclusive products and distinctive therapies, THE SPA contrasts traditional European treatments with contemporary beauty techniques. THE SPA includes a classical barber, the "HOMMAGE Gentlemen Barber", as well as an exclusive Spa suite, a Hammam and treatments individually aligned to your body and skin type.
  • Other facilities and services
    The immaculate conference rooms of the Steigenberger Frankfurter Hof are highly sought after by those in business, politics, arts and culture. Especially during trade fairs, the hotel is often used as a forum for business exchange, or as an exclusive location for events, thanks to its nineteen air-conditioned conference rooms, including a ballroom for up to 450 people, and a Business Center. All of our meeting rooms provide state-of-the-art conference technology.

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Business centre
  • Business Centre Use: charged
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Iron
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Dressing room
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Breakfast
  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars for non-guests: 1
  • Cafe
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Number of saunas: 1
  • Hammam

Other hotel information

  • 24 hour reception
  • Non-hotel guests can/cannot access the area: open
  • Early check in
  • Honeymoon
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • Visa
  • English
  • 24 hour security
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Post service