# 7 of 293 hotels in Frankfurt (am Maim)

Steigenberger Hotel Frankfurter Hof(5 stars)

Am Kaiserplatz 60311 Frankfurt am Main View on map
Average rating
Recommended
Trend

We are searching for the best available offers...

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.4
  • Service
    5.3
  • Location
    5.5
  • Gastronomy
    5.3
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    71
  • very good
    7
  • acceptable
    6
  • poor
    1
  • terrible
    0
Read all hotel reviews
Seppo
Weekend holliday, after business meeting.
  • Recommended hotel
  • Couples
  • Business trip
  • July 2014
Clarification: I have been in the building business since 1972. This hotel is like magnificent historical island in this town. Beautifully restored from the sad wartimes and today unfortunately almoust hidden in the midle of the surrounding modern towers. With fantastic personnel and very good restaurants (with knowledge of wine), it really offers a peaceful and elegant time to enjoy your holliday. Just every little detail in your room is quality made and moreover, functioning! When ever in Frankfurt, I stay here. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Bianca
Impressive
  • Recommended hotel
  • Couples
  • City break
  • June 2014
We had a great stay in the hotel, we were very impressed with the luxurious furniture, the high-ceilings rooms and the helpfulness of the staff, which seemed to be everywhere ready to help out. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close
Selma
Great !
  • Recommended hotel
  • Families
  • City break
  • June 2014
It was an amazing experience. The staff was very friendly, the room perfect and the housekeeping service very helpful. Only the room Service for the dinner took a bit longer and the menu card did not had a big choice. read hotel review
  • Gastronomy
    4.5
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    4.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
Close
Nik Faris
Great 5 Star Hotel but...
  • Recommended hotel
  • Families
  • Business trip
  • June 2014
I had a pleasant stay in Steigenberger Frankfurter Hof Hotel. The food and employees are great but I am displease that this hotel is not business friendly. When I arrived at the hotel for a business trip, I called housekeeping for an iron and ironing board so that I can have my shirts ironed for a meeting the next day. Four days and three nights later, there's no sign of iron or the ironing board and certainly no phone call from the housekeeping. I called to follow up twice, same answers given, they have ran out of iron and they ... can't do anything until the hotel guests return the iron back to the housekeeping, Being a 5 star hotel, I believe you could take this into consideration and be business friendly hotel. Other than that, I've had a pleasant stay. Thank you. Nik read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
Close
donnie
My 2 day stay
  • Recommended hotel
  • Singles
  • Business trip
  • June 2014
loved the hotel, history, and service staff. when we checked into room 214 and when i turned on the water to take a shower after a long journey it came out brown.and i let it run for 15 min and no improvement so i ended up not taking a shower and was really turned off after the grand reception in a land mark hotel. you really need to do something about that the tub looked like i poured french onion soup in it. the other issue you have is a BAD rat problem in the restaurant on the patio ... during the course of our dinner we saw no less than 6.besides these 2 issues the stay was great donnie read hotel review
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    4.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    2.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
Close
Read all hotel reviews

Information about Steigenberger Hotel Frankfurter Hof

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This luxury hotel is located in the heart of Frankfurt, at Kaiserplatz and very close to the River Main. Many of the top tourist sights, including Goethe's birthplace, the old opera house, the main sentry, the museum stretch, the roman castle and the shopping district are all to be found a few minutes’ walk away. Countless shops are to be found within 100 metres and nightclubs are 300 metres away. Public transport departs from stops just 100 metres away.
  • The hotel features 321 accommodation units. A lobby and a reception are available to guests. Amenities include a cloakroom, a safe and currency exchange facilities. Internet access and wireless internet access are available in the public areas. The hotel offers a range of amenities for a comfortable stay, including gastronomic options such as a restaurant, a café and a bar. Shopping facilities are available. Parking facilities available to guests include a garage (for a fee) and a car park. Among the additional services available are medical assistance, room service, a laundry and a hairdressing salon.
  • All rooms feature air conditioning, central heating, a kitchen and a bathroom. Most accommodation units additionally feature a terrace. The carpeted accommodation units feature a double bed or a king-size bed. Cots are available for children. A safe and a minibar also feature. The rooms offer a range of amenities, including tea and coffee making equipment. Convenient features include internet access, a telephone, a TV, a radio, a stereo system and wireless internet access. In each of the bathrooms, guests will find a shower, a bath, a hairdryer, a vanity mirror and bathrobes.
  • The terrace is the perfect place to while away the time. A hot tub provides an opportunity for relaxation. A gym, a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments are among the leisure options available. A spa area with a solarium is available.
  • The hotel offers the following bookable meals and board options: breakfast, lunch and dinner.
  • The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    Tradition meets modernity, service meets lifestyle, international guests meet locals: at the Frankfurter Hof grand hotel traditions enjoy a refreshingly new approach, which make the Frankfurter Hof one of Frankfurt's most fascinating hotels. With employees who are passionate about service. And with timeless ambience at the heart of the city. 18 conference rooms, 303 hotel rooms and suites, and a 1000m² luxury wellness area called "THE SPA". Enjoy a wide variety of culinary treats: Light and Japanese in "IROHA", delicate and French in the Michelin Star awarded gourmet restaurant "Francais", or youthful and casual in our bistro restaurant OSCAR*S - your palate will be spoilt for choice
  • Location
    The Steigenberger Frankfurter Hof offers the ideal city centre location. The elegant shops on the Kaiserstrasse and Goethestrasse are literally on the doorstep. Some of the city's sights like Goethehaus, Hauptwache, Alte Oper, Museum Embankment, Römerberg and the shopping precinct Zeil are all within walking distance of the hotel. Frankfurt's Exhibition Grounds and the Congress Centre are also quickly reached.
  • Accommodation
    HOME AT LAST The splendour of the facade is matched by the style of the interior. Lovingly selected furnishings from different epochs are testimony to a particular elegance and invite you to relax and feel at home. The technical facilities in our spacious rooms are state of the art: from WiFi to Pay-TV, you'll find all you desire. PERFECTED LIVING SPACES From delightful marble bathrooms and walk-in wardrobes to expansive writing desks, our Junior and Theme Suites provide all of the facilities you will need on your travels. A modern and comfortable designed interior as well as breathtaking views of the skyline make this a perfect stay.
  • Food and Drink
    IN SEVENTH HEAVEN The Restaurant Francais seduces guests with its deliciously flavoursome creations inspired by the haute cuisine of France. Chef de Cuisine Patrick Bittner's outstanding culinary talent has had the critics raving, and he is the recipient of a Michelin Star. A MUST AT THE MAIN RIVER The more casual alternative to our Michelin-star establishment is the OSCAR*S café, bar and restaurant, which has long been one of Frankfurt's most popular addresses. Here you can enjoy a relaxed, communicative atmosphere and inventive, regionally inspired dishes from the menu. If the weather permits, you can also sit on the city centre's finest terrace or the bistro terrace on the Kaiserplatz. CELEBRATE LIFE'S PLEASURES During the Frankfurt Book Fair, people like to sit here together right into the early hours. The Autorenbar is also a popular meeting spot around the year, famous for its classic Royal High Tea in the afternoon and cocktails in the evening. Friends of cultivated smoking will find refuge in the stylish ambience of the Cigarrum.
  • Leisure
    EXCELLENT, PROFESSIONAL, UNFORGETTABLE THE SPA in the Frankfurter Hof embodies the art of wellbeing on 1000 square metres. Exclusive international treatments and rituals such as the Arabian hamam with foam massages and peeling, classical massages with organic products from amala or modern and lasting beauty treatments with MBR Medical Beatuy Research products. Sauna, steam bath, Day Spa suite, the Hommage gentlemen's barber and the nail bar with express service round off the programme. Luxury that transforms pleasing wellbeing into a valuable experience.
  • Other facilities and services
    Meetings and conferences, banquets and receptions, in rooms suffused with light - held in our 18 elegant function rooms with a representative background. All of the rooms, from the intimate salon through to the spacious festive hall, are equiped with professional conference technology, with daylight illumination and fulfil the highest demands. And, if something special is required, our catering service, "Catering Select" will find the perfect location for your event in or around Frankfurt and will implement even exceptional concepts for you. Starting on January 1st 2014, the usage of the WLAN will be free of charge for guests of all hotels of the Steigenberger Hotels AG.

Hotel News

25/11/2013:

Starting on January 1st 2014, the usage of the WLAN will be free of charge for guests of all hotels of the Steigenberger Hotels AG.

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Double room
  • Shops in the hotel
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Double bed
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Shower
  • Electronic room keys
  • Inside access
  • Dressing room
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Breakfast
  • Restaurant
  • Diabetic menu
  • International
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Lactose-free
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Cafe
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Sauna
  • Steam room/ turkish bath
  • Rest room

Other hotel information

  • 24 hour reception
  • Check out no later than: 12:00
  • Early check in
  • Late check out
  • Airport transfer
  • Express check in and check out
  • Visa
  • English
  • 24 hour security
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Shoe shine service