# 4 of 299 hotels in Playa Del Carmen / Playacar

Hotel Riu Yucatan(4 stars)

Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar Playa del Carmen - Quintana Roo Show map
Hotel Pictures - Hotel Riu Yucatan
Average
Recommended
Trend

At a glance

  • A great stay (15)
    "A great stay" found in 32 reviews
    • " Very lovely area, and a great stay " 
      5.4444444444444455
      January 2012
    • " Good hotel in the Caribbean " 
      5.402777777777778
      February 2011
    • " A good hotel category five stars. We can say to foreign language skills " 
      5.402777777777778
      February 2011
    • " great holiday with minimal drawbacks " 
      5.333333333333333
      February 2012
    • " ... ( however unfortunately, there was no light on the balconies). The bathroom has a beautiful size. The hotel complex was very well-kept. Here they really every day cleaned, swept and hooked. The complex is really nice . Everything blossomed and to grow and prosper. There are also a lot of the animals at the area ... " 
      5.333333333333333
      February 2012
    • " Great hotel , very friendly staff eTC. Would recommend to anyone... During a trip to Chichen Itza we visited ... " 
      5.933333333333334
      July 2012
    • " ... sunbeds, but unfortunately only palms the shade donate, no sun screens and the shady places were of course in the early morning occupied, exactly like the sun screens by the pool also. We had a nice stay in the RIU Yucatan and can this hotel absolutely recommend. " 
      5.083333333333333
      September 2012
    • " ... The complex is almost like a small jungle with sweet female animals. The monkeys were many a time on the balcony visited. The very friendly and helpful staff has us in all things very pampered. We felt very much at ease . Although the least guests from Germany come, was one of the management tried very hard and has ... " 
      5.361111111111112
      August 2012
    • " great holiday super hotel " 
      5.666666666666667
      January 2012
    • " great holiday super hotel " 
      5.666666666666667
      January 2012
    • " Great hotel - super beach area - gladly again " 
      5.763888888888889
      April 2012
    • " ... older. The but that didn't disturb me in no way. Everything was great maintained and very clean. the cleaning of the rooms daily very thoroughly carried out. towels and bed sheets were always clean and tidy , and the entire area. we had booked all inclusive. There were only a few German tourist in the ... " 
      5.666666666666667
      November 2011
    • " ... always around 30 degrees, night only little colder. Our preferred clothes were shorts and flip-flops, one had to always with a krätigen rainstorm. That continued to disturb us however not. the value for money we found reasonable " 
      5.666666666666667
      November 2011
    • " Feel good hotel " 
      5.375
      May 2012
    • " ... was in order. The room was very spacious. The cleaning was very tidy, towels were changed regularly. The mini bar is included in the room rate and was always well stocked. The hotel area was very clean and well maintained. The pool area is very spacious and beautifully laid out. There were enough ... " 
      5.522222222222222
      November 2011
  • Friendly staff (13)
    "Friendly staff" found in 13 reviews
    • " The for Riu otherwise friendly staff missing here almost perfectly, except for the front desk and the entertainment, as well as ... " 
      2.6555555555555554
      September 2012
    • " staff are very friendly . All nice. Not pushy. As in every country, the staff if you notice, that one attempted a little ... " 
      5.333333333333333
      February 2012
    • " Great hotel, very friendly staff eTC. Would recommend to anyone... During a trip to Chichen Itza we visited a poor Maya family. ... " 
      5.933333333333334
      July 2012
    • " ... day a small surprise in the form of ' towel figures'. Very nicely. The complex is almost like a small jungle with sweet female animals. The monkeys were many a time on the balcony visited. The very friendly and helpful staff has us in all things very pampered. We felt very much at ease. Although the least guests from ... " 
      5.361111111111112
      August 2012
    • " We have rearly seen such friendly and helpful staff met as in Riu Yucatan. Is impressive the cleanliness not only in the rooms, but also the care ... " 
      5.375
      May 2012
    • " ... with crystal clear water. The food is excellent, could not have been better. Mixed drinks were not as ours, the wine was in the evening very good. Evening shows were very entertaining. Friendly staff , everything perfect satisfaction. Tour operator TUI Mr B. war also always to speak. Felt very ... " 
      5.222222222222222
      August 2012
    • " ... had the weather in the 2 week did not, but it was great! Are the 3 Times in the same hotel been, would highly recommend it, relaxing holidays been... Will definitely go back there The whole staff are very friendly and nice " 
      5.5
      May 2012
    • " We were very surprised about the friendliness and the very good service of the hotel RIUHotels. The complex is in very good condition and constant with small Repair ... " 
      5.958333333333333
      February 2012
    • " always friendly staff ! well English should you a little can! Are but also some in the hotel the German can. the rooms ... " 
      5
      February 2012
    • " This holiday was great, the relaxation is guaranteed. Very nice and friendly staff , the always willing to a worry. Great beach. The area was very clean and " exciting " due to ... " 
      5.361111111111111
      June 2011
    • " the staff are extremely friendly and accommodating. It did not seem fake. If you stay here in the vacation drive if definitely ... " 
      5.5
      October 2011
    • " ... plan. the kitchen is very International. You will find but also always enough Mexican food. In my opinion, the perfect mix for all. the atmosphere was always great. Is certainly the most very good staff . The drinks when the dinner is served. tips are very welcome, but the people arenot pushy at all. " 
      5.5
      October 2011
    • " ... without the toilet visit to have. The hotel complex is very nice directly at the beach laid out. To 5. Avenu of the neighboring town of Playa-del -Carmen is 30 minutes on foot etnlang the beach. The staff are very good trained and very friendly, as well as gutbelaunt, at least outside. Tv in the room is very old ... " 
      5.027777777777778
      September 2012
  • Very good food (7)
    "Very good food" found in 7 reviews
    • " The hotel is altogether highly recommendable. Location directly at the beach. Well kept pool complex. The room was always very clean and daily new ' towel animal' equipped. Very good food and diverse. English is not from all employees spoken, but the staff were always very ... " 
      5.808333333333334
      March 2012
    • " When we arrived, middle December, the hotel was felt moderately occupied, but steadily increased toward the end of the month. The food was very good , however of a hotel in this category no gourmetküche be expected. The selection of fruit could ... " 
      5.5
      December 2011
    • " ... restaurants better in at least three-fourths of long pants. Themenraustaurantes have the advantage, the only a limited quota is available, you can sit so nice and quiet in peaceful seclusion. Food was very good , it there was something for everyone. " 
      5.5
      December 2011
    • " ... and to grow and prosper. There are also a lot of the animals at the area again. Monkeys, coatis and a kind of guinea pig (hamster/Mara). This run free in the grounds around (really sweet). The food in the hotel is great . Here there was something for every taste. That is as it should be, since in the hotel almost ... " 
      5.333333333333333
      February 2012
    • " ... 7 hours breakfast. There is but also in the beach bar Margarita for spätaufsteher late risers breakfast. As already mentioned starved and versurstet here absolutely none. 24 hour all inclusive. Delicious food , delicious drinks. One has also the possibility evenings (note You must in the morning main ... " 
      5.333333333333333
      February 2012
    • " ... all inclusive included but only by prior arrangement can be visited. The hotel has 2 pool bars bars, 2 bars in front of the restaurant, 1 bar in the lobby - around the clock to be drinks spent. food is very good , sometimes must be after-peppered. Unfortunately, we got the typical Mexican kitchen a little ... " 
      5.666666666666667
      January 2012
    • " Great located badehotel, relaxed and casual, in a beautiful beach with crystal clear water. The food is excellent , could not have been better. Mixed drinks were not as ours, the wine was in the evening very ... " 
      5.222222222222222
      August 2012

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.1
  • Service
    5.4
  • Location
    5.4
  • Gastronomy
    5.2
  • Sport
    5.2

Rating breakdown

  • Excellent
    90
  • Very Good
    18
  • Acceptable
    4
  • Poor
    3
  • Terrible
    0
Read all hotel reviews

The most helpful favorable review

5.391666666666667
1 out of 1 people found this review helpful

This hotel is really recommendable. Our hotel room was big and clean. The bed was huge. Bathroom was always clean. Food and drinks: no matter wether for breakfast, dinner or lunch at the beach - pool restaurant there was always a wide selection and it even tasted very good what you not always in hotels. The beach was always clean ( as the sea) and there are for a beach chair. …  read more

The most helpful critical review

2.8333333333333335
1 out of 2 people found this review helpful

The hotel's atmosphere you could as Ballermann for over 40- ü50er designate. Of of the lobby over the pool to the beach parties the whole day. In the early morning are the loungers already with towels manned, a quiet spot for relaxing you find thanks to the many loud and mostly drunk guests (too many american audience, but also many british and german) and the permanently loud music not. Blasts not pop on the pool grounds to the beach, one hears bingo cal …  read more

Summary of guest reviews by categories

  • " Top location in very good condition "  Read more
    5.958333333333333
    February 2012
  • " We were very surprised about the friendliness and the very good service of the hotel RIUHotels. The complex is in very good condition and constant with small Repair work on the newest conditions kept. The staff are constant ... "  Read more
    5.958333333333333
    February 2012
  • " ... to-which we found to be very positive. The cleanliness in the room and the hotel general is great. The beach was cleaned daily. The chairs at the beach were sufficient. We were altogether very satisfied. Hope for our next holiday in the RIU Yucatan. "  Read more
    5.883333333333333
    September 2012
  • " Very lovely area, and a great stay "  Read more
    5.4444444444444455
    January 2012
  • " super hotel with top location "  Read more
    5.791666666666667
    February 2012
  • " As we have stayed in many RIU hotel, we can say that it is one of the most beautiful the hotel was. The whole hotel is in good condition. The room was OK. Always clean but the extra bed a little cramped. The mini bar was filled ... "  Read more
    5.791666666666667
    February 2012
  • " This holiday was great, the relaxation is guaranteed. Very nice and friendly staff, the always willing to a worry. Great beach. The area was very clean and " exciting " due to the Tierreichs, you live in the middle of a small jungle. The ... "  Read more
    5.361111111111111
    June 2011
  • " Feel good hotel "  Read more
    5.375
    May 2012
  • " ... is however comparatively loud. But there is alternative the possibility, in the night the fan walk. Is much silent and also cooling in. Only faults in the room: shower room and bathroom are in good condition, but no more completely up-to-date. the pool area is very nicely laid out and spacious. We ... "  Read more
    5.341666666666666
    February 2012
  • " ... The complex is almost like a small jungle with sweet female animals. The monkeys were many a time on the balcony visited. The very friendly and helpful staff has us in all things very pampered. We felt very much at ease. Although the least guests from Germany come, was one of the management tried very hard and has ... "  Read more
    5.361111111111112
    August 2012
  • " Great hotel, very friendly staff eTC. Would recommend to anyone... During a trip to Chichen Itza we visited ... "  Read more
    5.933333333333334
    July 2012
  • " Great stay "  Read more
    5.222222222222222
    August 2012
  • " ... was in order. The room was very spacious. The cleaning was very tidy, towels were changed regularly. The mini bar is included in the room rate and was always well stocked. The hotel area was very clean and well maintained. The pool area is very spacious and beautifully laid out. There were enough ... "  Read more
    5.522222222222222
    November 2011
  • " ... sunbeds, but unfortunately only palms the shade donate, no sun screens and the shady places were of course in the early morning occupied, exactly like the sun screens by the pool also. We had a nice stay in the RIU Yucatan and can this hotel absolutely recommend. "  Read more
    5.083333333333333
    September 2012
  • " Great hotel - super beach area - gladly again "  Read more
    5.763888888888889
    April 2012
  • " ... well maintained call. Room was daily cleaned, however our so at 16:00 Hours, the annoyed. We had a room in the 8000 are charged, which is at the outer end of the area, main building/front desk very easy to reach. Noise level was very low, slept very well and quiet. Balcony almost not visible, view from the ... "  Read more
    5.5
    December 2011
  • " This holiday was great, the relaxation is guaranteed. Very nice and friendly staff, the always willing to a worry. Great beach. The area was very clean and " exciting " due to the Tierreichs, you live in the middle of a ... "  Read more
    5.361111111111111
    June 2011
  • " ... taste, apart from that you could also in the Mexican, asian or steak restaurant eat out, also the staff here very friendly and accommodating. The beach area of course perfect, a kilometerweiter great beach, Karibik pUR, enough sunbeds, but unfortunately only palms the shade donate, no sun screens and ... "  Read more
    5.083333333333333
    September 2012
  • " We were very surprised about the friendliness and the very good service of the hotel RIUHotels. The complex is in very good condition and constant with small Repair ... "  Read more
    5.958333333333333
    February 2012
  • " ... had the weather in the 2 week did not, but it was great! Are the 3 Times in the same hotel been, would highly recommend it, relaxing holidays been... Will definitely go back there The whole staff are very friendly and nice "  Read more
    5.5
    May 2012
  • " ... without the toilet visit to have. The hotel complex is very nice directly at the beach laid out. To 5. Avenu of the neighboring town of Playa-del -Carmen is 30 minutes on foot etnlang the beach. The staff are very good trained and very friendly, as well as gutbelaunt, at least outside. Tv in the room is very old ... "  Read more
    5.027777777777778
    September 2012
  • " This holiday was great, the relaxation is guaranteed. Very nice and friendly staff, the always willing to a worry. Great beach. The area was very clean and " exciting " due to ... "  Read more
    5.361111111111111
    June 2011
  • " We have rearly seen such friendly and helpful staff met as in Riu Yucatan. Is impressive the cleanliness not only in the rooms, but also the care ... "  Read more
    5.375
    May 2012
  • " The for Riu otherwise friendly staff missing here almost perfectly, except for the front desk and the entertainment, as well as ... "  Read more
    2.6555555555555554
    September 2012
  • " ... day a small surprise in the form of ' towel figures'. Very nicely. The complex is almost like a small jungle with sweet female animals. The monkeys were many a time on the balcony visited. The very friendly and helpful staff has us in all things very pampered. We felt very much at ease. Although the least guests from ... "  Read more
    5.361111111111112
    August 2012
  • " Great hotel, very friendly staff eTC. Would recommend to anyone... During a trip to Chichen Itza we visited a poor Maya family. ... "  Read more
    5.933333333333334
    July 2012
  • " ... with crystal clear water. The food is excellent, could not have been better. Mixed drinks were not as ours, the wine was in the evening very good. Evening shows were very entertaining. Friendly staff, everything perfect satisfaction. Tour operator TUI Mr B. war also always to speak. Felt very ... "  Read more
    5.222222222222222
    August 2012
  • " staff are very friendly. All nice. Not pushy. As in every country, the staff if you notice, that one attempted a little ... "  Read more
    5.333333333333333
    February 2012
  • " the staff are extremely friendly and accommodating. It did not seem fake. If you stay here in the vacation drive if definitely ... "  Read more
    5.5
    October 2011
  • " ... plan. the kitchen is very International. You will find but also always enough Mexican food. In my opinion, the perfect mix for all. the atmosphere was always great. Is certainly the most very good staff. The drinks when the dinner is served. tips are very welcome, but the people arenot pushy at all. "  Read more
    5.5
    October 2011
  • " always friendly staff! well English should you a little can! Are but also some in the hotel the German can. the rooms ... "  Read more
    5
    February 2012
  • " ... always clean and tidy, and the entire area. we had booked all inclusive. There were only a few German tourist in the hotel. There were some English and lots of people from Canada and the USA. the staff speaks English and a little German. The average age I would with 40 years will appreciate. "  Read more
    5.666666666666667
    November 2011
  • " Great located badehotel, relaxed and casual, in a beautiful beach with crystal clear water. The food is excellent, could not have been better. Mixed drinks were not as ours, the wine was in the evening very ... "  Read more
    5.222222222222222
    August 2012
  • " The hotel is altogether highly recommendable. Location directly at the beach. Well kept pool complex. The room was always very clean and daily new ' towel animal' equipped. Very good food and diverse. English is not from all employees spoken, but the staff were always very ... "  Read more
    5.808333333333334
    March 2012
  • " ... and to grow and prosper. There are also a lot of the animals at the area again. Monkeys, coatis and a kind of guinea pig (hamster/Mara). This run free in the grounds around (really sweet). The food in the hotel is great. Here there was something for every taste. That is as it should be, since in the hotel almost ... "  Read more
    5.333333333333333
    February 2012
  • " ... 7 hours breakfast. There is but also in the beach bar Margarita for spätaufsteher late risers breakfast. As already mentioned starved and versurstet here absolutely none. 24 hour all inclusive. Delicious food, delicious drinks. One has also the possibility evenings (note You must in the morning main ... "  Read more
    5.333333333333333
    February 2012
  • " ... all inclusive included but only by prior arrangement can be visited. The hotel has 2 pool bars bars, 2 bars in front of the restaurant, 1 bar in the lobby - around the clock to be drinks spent. food is very good, sometimes must be after-peppered. Unfortunately, we got the typical Mexican kitchen a little ... "  Read more
    5.666666666666667
    January 2012
  • " When we arrived, middle December, the hotel was felt moderately occupied, but steadily increased toward the end of the month. The food was very good, however of a hotel in this category no gourmetküche be expected. The selection of fruit could ... "  Read more
    5.5
    December 2011
  • " ... restaurants better in at least three-fourths of long pants. Themenraustaurantes have the advantage, the only a limited quota is available, you can sit so nice and quiet in peaceful seclusion. Food was very good, it there was something for everyone. "  Read more
    5.5
    December 2011
  • " ... tried very hard and has a welcome in German possible. There is an international audience, the Hauptsacheaus Americans- not always good behavior - Canadians and South Americans is. It was a very good entertainment program offered, for which one with us as a musical already relatively much entry pay must. We ... "  Read more
    5.361111111111112
    August 2012
  • " Here was something offered! Good entertainment but not too obtrusive! sport: much inclusive. What we used have kayak, snorkel Equipment, ... "  Read more
    5
    February 2012
  • " ... were found. If you for lunch small the hungry at the pool 2 restaurants a bite to eat. We are a few days for lunch to RIU Tequila, or visit RIU Playa Carmen gone there the choice was bigger. the pool is clean and a nice size, there is no sun beach chairs in the morning, because enough beach chairs ... "  Read more
    5.791666666666667
    February 2012
  • " ... could also in the Mexican, asian or steak restaurant eat out, also the staff here very friendly and accommodating. The beach area of course perfect, a kilometerweiter great beach, Karibik pUR, enough sunbeds, but unfortunately only palms the shade donate, no sun screens and the shady places were of ... "  Read more
    5.083333333333333
    September 2012
  • " The hotel is altogether highly recommendable. Location directly at the beach. Well kept pool complex. The room was always very clean and daily new ' towel animal' equipped. Very good food ... "  Read more
    5.808333333333334
    March 2012
  • " ... something like that), a swap (closer to the beach) were immediately met. The Efforts of the staff at the front desk wishes to take account of this in practice were just fantastic. The rooms big enough and very clean, however could the furniture a exchange use, it is' very' ageing, but served its purpose. ... "  Read more
    5.083333333333333
    September 2012
  • " The hotel is altogether highly recommendable. Location directly at the beach. Well kept pool complex. The room was always very clean and daily new ' towel animal' equipped. Very good food and diverse. English is not from all ... "  Read more
    5.808333333333334
    March 2012
  • " always friendly staff! well English should you a little can! Are but also some in the hotel the German can. the rooms were cleaned every day, even if it times until 16,30 took "  Read more
    5
    February 2012
  • " Complex is built in 1997, the room was clean, beds comfortable. Hair Dryer is available and sufficient. Electrical outlets are rarity, if ... "  Read more
    5.5
    December 2011
  • " the hotel was 1997 constructed, it is the furnishing of course not on the newest conditions. But this is absolutely nothing, since the rooms absolutely sufficient are. The bed is very comfortable. There were two chairs, a table, wardrobe, chest of drawers and TV. Balcony is also super, 1 ... "  Read more
    5.333333333333333
    February 2012
Ivan
Germany
  • Friends
  • Age 31-35
1 Other hotel reviews
5.9
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
With the Riu chain in Playa del Carmen, can't go wrong! If you want peace and quiet... You... If you want to party... You also! … read more
5.8
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
I can most people not understand in the RIU Yucatan about the food complain, What food such idio... Because home? … read more
Marco
Germany
  • Couple
  • Age 26-30
9 Other hotel reviews
4.5
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
The staff was always friendly and accommodating. English of all is staff, the contact to have, fluently spoken and a few even speak german. The cleaning of the rooms was always immaculate.The hotel complex features 3 theme restaurants, a pool restaurant (is evening the mexican restaurant or steakhouse.) And several bars. (lobby, 2 swimup bars by the pool and 2 further outdoor bars) the 3. theme restaurant is a chinese. The opinions of a monotonous buffet which i here already read, i can divide not completely, because in the various restaurants and felt 100 metre long buffet in the main restaurant … read more
Kurt
Switzerland
  • Couple
  • Age 61-65
19 Other hotel reviews
4.8
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
Value for money of the hotel very good! Food variety very good! Dining room unfortunately because of the Size of the hotel very big! Surprisingly had to however at the buffet never lined up are. Büfettlänge very generous! Mittagessensmöglichkeiten at the beach and pools given. Room unfortunately somewhat needs improvement, however very big and clean! With better audience would be hotel also pleasant! In the evening the half the herreb in$ Short trousers the buffet! Beach very nice (nicer than in the Riu Palace Riviera Maya!). Pool also fine All together a successful week an interesting price! … read more
Roland
Germany
  • Couple
  • Age 56-60
1 Other hotel reviews
5.3
Rated:  
  • 3 weeks
  • Other
  • Hotel recommended
In this hotel one noticed, the vacationer the focus is on. Mini bar(every 2 days refilling) and safe is not be applicable, including sun lounger. … read more
Read all hotel reviews

Information about Hotel Riu Yucatan

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Hotel description *

  • Location
    Located directly beside the Playa del Carmen, this luxury hotel lies just 800 m from the city's leisure district where guests will discover a diverse range of entertainment options, cafés, bars and restaurants (just 200 m away).
  • Facilities
    A total of 507 rooms are available at this 2-storey all-inclusive hotel with various facilities including a foyer with a reception desk, a public Internet terminal, a cloakroom, 3 restaurants and 3 bars in addition to room and laundry services.
  • Rooms
    Each of the tasteful air-conditioned rooms comes with an en suite bathroom with a shower and a hairdryer, a direct dial telephone, satellite/ cable TV, a hire safe, a minibar/ fridge and a balcony or terrace.
  • Sports/Entertainment
    There is a golf course located close by and the hotel complex offers guests access to gardens covering 4 hectares with a swimming pool and children's pool as well as a sun terrace where guests may kick back and relax. Guests may alternatively relax in the Jacuzzi or at the poolside snack bar. There is an entertainment programme to provide some entertainment including a special programme for children as well as sporting activities tennis, table tennis, windsurfing, diving, canoeing and catamaran sailing to try out as well as a gym and volleyball courts.
  • Meals
    Guests may select their breakfast and evening meal from ample buffets; it is possible to book an all-inclusive stay.
  • Payment
    American Express, Diners Club, MasterCard and VISA are all accepted as methods of payment.
read more see hotel amenities
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel amenities

  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Cash machine on site
  • Hotel safe
  • Air conditioning

Room amenities

  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Whirlpool

Other hotel information

  • Evening programs and entertainment
  • Babysitting/Child services
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Children welcome
  • Wifi
  • Laundry service
read hotel information