SENTIDO Mamlouk Palace Resort Family^{(4.5 stars)}

At a glance

• Private beach (15)
  "Private beach" found in 310 reviews

  • " The hotel has its own private beach and jetty, plenty of sunbeds never a problem finding a spare one even late in the morning on ... " 
    6
    September 2011
  • " ... Towelcentern around fresh towels. Man gets not every day fresh beach towels. The sun loungers are already at 8:00 o'clock in the morning all with towels blocked and nobody takes the towels way. The hotel is very spacious . If you go somewhere would like, must one a eternity run. Not good for people, those badly on ... " 
    4.166666666666667
    November 2011
  • " Hotel's own Private beach . Near airport Large Mall nearby City about 20 minutes with the taxi " 
    4.166666666666667
    November 2011
  • " Please note: price-performance is okay not here! " 
    4.166666666666667
    November 2011
  • " ... are comfortable and very clean! Hotel's own beach, several bars (beach, pool, lobby bar) a ' la carte restaurants in the all inclusive in short: who in January the winter escape would like, with this hotel is great served and can stress-free, sunny days with all around package in clean, better looked after ... " 
    5.625
    January 2012
  • " Nice hotel area with a high proportion of Russians! " 
    4.2749999999999995
    June 2011
  • " Nice Hotel fixed in Russian hand " 
    4.183333333333334
    July 2011
  • " Very good hotel with the best staff ever " 
    6
    September 2011
  • " Very nice and clean hotel Good big rooms. good service. " 
    6
    September 2011
  • " service was great staff was great aswell ala was really good aswell of the manager inthe itallian in bush gardens the ... " 
    6
    August 2011
  • " excellent alot of bars and restraunts and pools , pools could of been a bit cleaner but were good and the people at the bars were friendly aswell the atmosphere was great at day time and night time very nice drinks and food. " 
    6
    August 2011
  • " The hotel is clean , friendly, has good designed room. Hotel's own beach with sailing and ... " 
    4.333333333333333
    September 2012
  • " The hotel is clean and nicely laid out. Most of the staff is very nice. We have two beautiful weeks had, but there ... " 
    4.541666666666667
    July 2011
  • " Very good hotel : read this! " 
    5.791666666666667
    October 2011
  • " this is a very good hotel where everybody can stay for a holiday. it is not only good for parents or friends but also for ... " 
    5.791666666666667
    October 2011
• good servi (15)
  " good servi" found in 122 reviews

  • " Very nice and clean hotel Good big rooms. good servi ce. " 
    6
    September 2011
  • " ... did hear that he has fired a lot of this very nice staff and they are replaced by very unexperienced staff. I really can not understand that a manager can do this and that the hotel let him go on and fir e good staff and to replace them by staff that do not know anything. I have been to your ... " 
    6
    September 2011
  • " ... go home with a very good feeling and think: WE GO BACK THERE BECAUSE THEY TREAT US VERY GOOD AND WITH RESPECT. We also did hear from many other guesst that they don't understand why that me n fires a lot of very good staff. The Guests miss them very much because when we come back to Mamlouk we ... " 
    6
    September 2011
  • " I really love Mamlouk and will recommend it to other people but only when the good staf f is coming back. " 
    6
    September 2011
  • " brilliant the room was very clean and big and the staff was very friendly two large queen size beds we was opposite the beach fantastic view right next to the beach bar " 
    6
    August 2011
  • " very friendly staff but not everybody speaks German " 
    5.333333333333333
    November 2011
  • " ... chef came to our table twice to make certain that we were happy with his menu!! Don't get that here in England! Tipping is easy, as everyone deserves it. Approx 20 Egyptian is acceptable for good servic e, this is about £2. " 
    5.833333333333333
    October 2011
  • " all staff very friendly ,knew quite arrange of languages,rooms were cleaned every day, " 
    5.5
    March 2011
  • " ... a lot of places in hotel like beach bar, pergola bar..., which is very handy when you're lying hungry on the beach and you don't feel like going to the restaurant. The staff is always smiled and very hospitable and helpful. All in all it was a perfect vacation and I'd like to go back,but next time we'll ... " 
    5.916666666666667
    August 2011
  • " ... options at any time. The Asian restaurant is highly recommended. Direct on the beach. A snorkel trip is very recommendable. The entertainment was unfortunately very on Russian-speaking people. The staff are very friendly and helpful . " 
    5.097222222222222
    June 2011
  • " From start to finish this was an amazing holiday at a beautiful hotel but the wonderful staff and customer service made this a holiday to remember. on arrival we were dealt with at ... " 
    6
    August 2011
  • " Sunrise Select mamlouk palace is a dream of every holiday-makers. The hotel has a lot of nice things. All are very friendly . The food was delicious. Above all, Mexican. You can't put into words, you have to experience ... " 
    5.875
    May 2011
  • " I can really recommend the hotel, the whole staff is very friendly and helpful , especially to mention I would like the guests service manager Ahmed, he has managed the eyes ... " 
    5.783333333333334
    July 2012
  • " Everything was very good! Good service , good food, nice and clean rooms & pools and perfect animation! All of them - professional, ... " 
    6
    September 2011
  • " This was my first visit to this hotel and I was amazed. I usually go somewhere different every year but now I've been here I think its going to be hard to top. All the staff are very kind and helpful, especially Ahmed from the guest service centre he is certainly an asset to the ... " 
    5.925
    August 2012
• Food is good (15)
  "Food is good" found in 79 reviews

  • " ... ,house keeping very good,the hotel is in a very good location ,with shops inside and out ,hotel has its own beach with a marina were you can go on trips ,have always stayed allinclusive ,i think food is good all depends on what you like there is 4 alacarte resturants ... " 
    6
    July 2012
  • " The are a lot of good restaurants with good food . They all looking very nice. " 
    6
    September 2011
  • " very clean all round and rooms was very good , great for the kids and adults , food was good aswell not too far from senzo mall a huge shopping centre. anamation team was brilliant , ala ... " 
    6
    August 2011
  • " ... are all very attentive from reception right through to the cleaning staff, all smiles and helpful. Services at the hotel were most satisfactory and it was very clean and well looked after. The food was varie d and well stocked for all. Plenty of fruit, salad and vegetables along with tender meats, of ... " 
    5.833333333333333
    October 2011
  • " hotel with private beach and bridge over the lake. Our family room was cleaned every day and everything sorted out( beds made, drinks filled, Sanitärreinigung). The food was delicious and the staff friendly and attentive. Many European nationalities were represented. There was ... " 
    6
    February 2012
  • " Great hotel to be recommended! Great child care, nice staff, clean rooms, good food , clean shallow sandy beach, and a small but nice reef for a 'quick' round of snorkelling. Short ... " 
    5.625
    April 2011
  • " I Gabriele already drive since 6 years to the hotel alone and everything is super very friendly personoal rooms and food is very good can only recommend it anytime again I am very clean complex staff super and very friendly enjoy ... " 
    5.791666666666667
    March 2012
  • " Sunrise Select mamlouk palace is a dream of every holiday-makers. The hotel has a lot of nice things. All are very friendly. The food was delicious . Above all, Mexican. You can't put into words, you have to experience it yourself. A lot of fun. " 
    5.875
    May 2011
  • " The food was ok , it's different than we are used to. The breakfast is the best meal in the hotel; The quantity ... " 
    5
    October 2011
  • " it was a really nice vacation but it was a bit boring after eleven days. The staff was really very nice, the food was okay , but there was very little meat. It was all very clean, the room, pool, beach etc. " 
    5.7749999999999995
    July 2011
  • " Went all inclusive for a week following a wonderful Nile cruise - the room was spacious - very clean....bedding changed daily, towels changed twice daily - food was excellent with massive choices for ALL meals. Staff were fabulous - so friendly and helpful. Would ... " 
    5.666666666666667
    September 2011
  • " ... varieties). Unfortunately, it often happened that the Coke machine didn't work properly, or was empty and it obligingly long took up as supply was there. Or it was the desired drinks not more. The food was okay , but no variation at all which meant that at least after one week not more could see ... " 
    4.394444444444445
    November 2011
  • " Everything was very good! Good service, good food , nice and clean rooms & pools and perfect animation! All of them - professional, friendly, ... " 
    6
    September 2011
  • " Excellent hotel. The service was great. Very good food and beautiful beach. Special thanks for animation group from Tunisia. Taha, Emily, Marco were ... " 
    6
    June 2011
  • " ... ,especially at 7 pm when it first opens so the best time to go is after 8.30 . The Asian restaurant is a must , Mr Sabry,Karam,Gamal,Ahmed,Mahmoud,and Mohames make your visit very specail and the food was delicious .Located right in front of the beach too , which is fantastic. Tou need to book at reception but ... " 
    5.333333333333333
    August 2012

• Small room (1)
  "Small room" found in 1 review

  • " We got upgraded to a family suite on arrival due to the small room and we had a 16 year old with us. Air con leaked but they do come out to sort it. Fridge not ... " 
    3.8333333333333335
    August 2012
• The room was dirty (1)
  "The room was dirty" found in 1 review

  • " Everywhere only Russians, the behavior as the...! Never again. The room was dirty and in need of renovation. After some complaints it got a bit better however therefor the staff ... " 
    3.591666666666667
    August 2012
• see more