# 6 of 170 hotels in Phoenix

Hotel Sheraton Phoenix Downtown(5 stars)

340 North 3rd Street Phoenix, Arizona 85004 View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.8
  • Service
    5.5
  • Location
    4.6
  • Gastronomy
    5.8
  • Sport & Leisure
    5.3

Rating breakdown

  • excellent
    3
  • very good
    1
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews

Nice hotel
  • Recommended hotel
  • Singles
  • Business trip
  • April 2015
Nice new hotel. Got stuck in PHX because of a missed connection so really just slept and got up again but staff were friendly and checkin was prompt. Room was spacious and everything felt modern and new. Lobby was quite lively at 10pm on a Thursday night read hotel review
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    5.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
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Jonathan
An amazing hotel!
  • Recommended hotel
  • Singles
  • Business trip
  • June 2014
This is one of my favorite Sheraton hotels in the USA. Unfortunately, I was there for business when the weather outside was unbearably hot. Fortunately, right across the street you will fins shopping, restaurants, etc. It's also within walking distance to the convention center. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
Giulio
Recommending hotel in Phoenix downtown
  • Recommended hotel
  • Singles
  • Business trip
  • January 2014
his was my first ever time to Phoenix so I wasn't sure what to expect. The hotel was incredible. Very clean, Staff were very helpful. There was a very pleasant lady who checked me in She was very kind and welcoming. I had lunch and dinner on our first night and dinner almost every night after in the hotel restaurant District. read hotel review
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
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Read all hotel reviews

Information about Hotel Sheraton Phoenix Downtown

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Air conditioning
  • Car park

Room amenities

  • Additional childrens' bed
  • Safe
  • Washing machine
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool

Other hotel information

  • 24 hour reception
  • Express check in and check out
  • 24 hour security
  • Car hire
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Laundry service