# 50 of 372 hotels in Hamburg

SIDE Hotel(5 stars)

Drehbahn 49, 20354 Hamburg View on map
Average rating
Recommended
Trend

At a glance

  • A beautiful hotel (10)
    "A beautiful hotel" found in 10 reviews
    • " A beautiful hotel which recommendable is! The location is great in walking distance to the exhibition halls, ... " 
      5.8999999999999995
      June 2012
    • " ... options. The modern rooms styled, but a few ' Switch (light, window etc.)' too much. For the guest nice glasses in the bathroom, for the cleaning ladies certainly not... Altogether it was a very nice stay ! " 
      5.8999999999999995
      June 2012
    • " A modern hotel in ideal location (2 minutes to the Jungfernstieg/town hall ), 1 minutes to the opera, 1 minute ... " 
      5.938095238095237
      May 2012
    • " Great hotel , great location, too much style " 
      4.780952380952381
      June 2012
    • " The hotel is very modern and stylish . But unfortunately is in the rooms this hardly storage space. Closet was for 3 people just way ... " 
      4.780952380952381
      June 2012
    • " ... very modern and stylish. But unfortunately is in the rooms this hardly storage space. Closet was for 3 people just way too small. The additional bed for our son was an unreasonable daybed. For a five star hotel very bad. By the extra bed was the room very small, and on our request at the front desk we got ... " 
      4.780952380952381
      June 2012
    • " Great location - great hotel -top staff -super " 
      5.8999999999999995
      March 2012
    • " Great location - great hotel -top staff -super If I Hamburg still, I am going to 100% in the side is. Definitely the ... " 
      5.8999999999999995
      March 2012
    • " Very beautiful hotel , which one from the outside not at all look at, what is behind this. Extremely friendly and ... " 
      5.8999999999999995
      June 2012
    • " Restaurant very recommendable! the best Steak the city is no exaggeration! the bar is the place in the evening to relaxation and daily life in friendly atmosphere behind great selection, great bar crew! " 
      6
      January 2012
  • Lovely hotel in a good location (5)
    "Lovely hotel in a good location" found in 5 reviews
    • " Lovely hotel in a good location nearby alster lake. The front desk and the concierge are very friendly, the breakfast is great! ... " 
      4.792857142857143
      September 2012
    • " Great hotel, great location , too much style " 
      4.780952380952381
      June 2012
    • " Great location - great hotel -top staff -super " 
      5.8999999999999995
      March 2012
    • " Great location - great hotel -top staff -super If I Hamburg still, I am going to 100% in the side ... " 
      5.8999999999999995
      March 2012
    • " One of my few favorites in Hamburg! Very good location , very good atmosphere, good service, a really recommendable restaurant (if you like beef eats). ... " 
      5.757142857142857
      March 2012
  • Very good service (5)
    "Very good service" found in 5 reviews
    • " Very good service recommendable " 
      5.511904761904761
      August 2012
    • " Very friendly staff try to anticipate every wish. Bar is evenings too dark for eyeglass wearers not very good as ... " 
      5.511904761904761
      August 2012
    • " ... room forget. A staff member from the side gave me an e-mail written and proposed, that he iPad in my office,. 15 minutes after my answer was the iPad in my office submitted. Such a friendly and good service is very rarely. Thanks side! " 
      6
      April 2012
    • " Very beautiful hotel, which one from the outside not at all look at, what is behind this. Extremely friendly and accommodating staff , as well as a versatile and delicious breakfast. It was a pity that when I breakfast pretty ... " 
      5.8999999999999995
      June 2012
    • " One of my few favorites in Hamburg! Very good location, very good atmosphere, good service , a really recommendable restaurant (if you like beef eats). The bar is very small, therefore of ... " 
      5.757142857142857
      March 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.2
  • Service
    5.3
  • Location
    5.7
  • Gastronomy
    5.4
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    76
  • very good
    16
  • acceptable
    5
  • poor
    1
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (10)
      Comments related to "Hotel in general" found in 10 reviews
      • " A beautiful hotel which recommendable is! The location is great in walking distance to the exhibition halls, ... "  read hotel review
        5.8999999999999995
        June 2012
      • " ... options. The modern rooms styled, but a few ' Switch (light, window etc.)' too much. For the guest nice glasses in the bathroom, for the cleaning ladies certainly not... Altogether it was a very nice stay! "  read hotel review
        5.8999999999999995
        June 2012
      • " A modern hotel in ideal location (2 minutes to the Jungfernstieg/town hall ), 1 minutes to the opera, 1 minute ... "  read hotel review
        5.938095238095237
        May 2012
      • " Great hotel, great location, too much style "  read hotel review
        4.780952380952381
        June 2012
      • " The hotel is very modern and stylish. But unfortunately is in the rooms this hardly storage space. Closet was for 3 people just way ... "  read hotel review
        4.780952380952381
        June 2012
      • " ... very modern and stylish. But unfortunately is in the rooms this hardly storage space. Closet was for 3 people just way too small. The additional bed for our son was an unreasonable daybed. For a five star hotel very bad. By the extra bed was the room very small, and on our request at the front desk we got ... "  read hotel review
        4.780952380952381
        June 2012
      • " Great location - great hotel -top staff -super "  read hotel review
        5.8999999999999995
        March 2012
      • " Great location - great hotel -top staff -super If I Hamburg still, I am going to 100% in the side is. Definitely the ... "  read hotel review
        5.8999999999999995
        March 2012
      • " Very beautiful hotel, which one from the outside not at all look at, what is behind this. Extremely friendly and ... "  read hotel review
        5.8999999999999995
        June 2012
      • " Restaurant very recommendable! the best Steak the city is no exaggeration! the bar is the place in the evening to relaxation and daily life in friendly atmosphere behind great selection, great bar crew! "  read hotel review
        6
        January 2012
  • Location
    Pros
    • Surroundings (5)
      Comments related to "Location" found in 5 reviews
      • " Lovely hotel in a good location nearby alster lake. The front desk and the concierge are very friendly, the breakfast is great! ... "  read hotel review
        4.792857142857143
        September 2012
      • " Great hotel, great location, too much style "  read hotel review
        4.780952380952381
        June 2012
      • " Great location - great hotel -top staff -super "  read hotel review
        5.8999999999999995
        March 2012
      • " Great location - great hotel -top staff -super If I Hamburg still, I am going to 100% in the side ... "  read hotel review
        5.8999999999999995
        March 2012
      • " One of my few favorites in Hamburg! Very good location, very good atmosphere, good service, a really recommendable restaurant (if you like beef eats). ... "  read hotel review
        5.757142857142857
        March 2012
    • Is Central (4)
      Comments related to "Location" found in 4 reviews
      • " Great hotel in a great location "  read hotel review
        5.8999999999999995
        June 2012
      • " A beautiful hotel which recommendable is! The location is great in walking distance to the exhibition halls, Alster and shopping options. The modern rooms ... "  read hotel review
        5.8999999999999995
        June 2012
      • " We would each mittelklassenhotel prefer. The hotel has in all areas disappointed. Was good the central location. Staff disaster. The room was at 17 o'clock not clean, no fresh towels, no bed made,... "  read hotel review
        2.57
        June 2012
      • " Modern hotel. Carpets in our room very stained. Breakfast way too expensive. Free Wi-Fi. Food in the hotel in the upper price range. Very centrally located to subway and bus. No shower. Bath tub very dangerous for showers. (Danger of slipping and no ... "  read hotel review
        5.62
        July 2012
  • Service
    Pros
    • Service Friendliness (5)
      Comments related to "Service" found in 5 reviews
      • " Very good service recommendable "  read hotel review
        5.511904761904761
        August 2012
      • " Very friendly staff try to anticipate every wish. Bar is evenings too dark for eyeglass wearers not very good as ... "  read hotel review
        5.511904761904761
        August 2012
      • " ... room forget. A staff member from the side gave me an e-mail written and proposed, that he iPad in my office,. 15 minutes after my answer was the iPad in my office submitted. Such a friendly and good service is very rarely. Thanks side! "  read hotel review
        6
        April 2012
      • " Very beautiful hotel, which one from the outside not at all look at, what is behind this. Extremely friendly and accommodating staff, as well as a versatile and delicious breakfast. It was a pity that when I breakfast pretty ... "  read hotel review
        5.8999999999999995
        June 2012
      • " One of my few favorites in Hamburg! Very good location, very good atmosphere, good service, a really recommendable restaurant (if you like beef eats). The bar is very small, therefore of ... "  read hotel review
        5.757142857142857
        March 2012
  • Food
    Pros
    • Quantity (1)
      Comments related to "Food" found in 1 review
      • " ... small! Also the bathroom respectively the washbasin after using rather unappealing and not very functional. Just in the cleaned condition satisfactory. Breakfast is by far the best and most extensive breakfast, the we in a city hotel of this size had. Great selection, very nice waiters and waiter, large ... "  read hotel review
        4.780952380952381
        June 2012
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " Lovely hotel in a good location nearby alster lake. The front desk and the concierge are very friendly, the breakfast is great! Great choice and all very fresh. Although the hotel only relatively newly built and 5 stars, I ... "  read hotel review
        4.792857142857143
        September 2012
  • Sport
    Pros
    • Spa (1)
      Comments related to "Sport" found in 1 review
      • " ... and some are not very clean was. The air conditioning was otherwise broken, so we constant 27 degrees in the room had, where we for one night 't have complained about. The ceiling on the pool in the wellness area has already a few stains on. And I found the total price for a five-star hotel afterwards but ... "  read hotel review
        4.792857142857143
        September 2012
  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " ... as well as a versatile and delicious breakfast. It was a pity that when I breakfast pretty much had to wait a long time, until a service employees on me came and asked, if I coffee want to have. The rooms are beautiful largely and nobly furnished. "  read hotel review
        5.8999999999999995
        June 2012
    • Cleanliness (1)
      Comments related to "Room" found in 1 review
      • " ... straight to the occupancy as a double room, with a toilet, the only with a milchglasschiebetür separate leaves, a little problems have. But as I almost always alone trip, interested me like that. The rooms were always very clean and attractive, good beds, pleasant bed linen, mattresses etc.-if the very critical eye in your ... "  read hotel review
        5.757142857142857
        March 2012
Dani
A bit worn, but good.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
After some problems with the hotel, everything was handled to our satisfaction sorted out. Unfortunately, it took a while. Otherwise the hotel is in a great location. The staff were friendly and very helpful. The spa area was very nice and spacious. Unfortunately, the rooms (at least ours) quite worn, what i for a 5 star hotel a bit unfortunate. Design is nice - however, sometimes the practical use of a bit soft. The breakfast was (except for the cold eggs) was very delicious and plentiful! But there are for less or the same amount of money other hotels. Only ... for the design i would not as much again to pay. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
Close
Jennifer Savage
Fancy comfortable accomodations
  • Recommended hotel
  • Couples
  • Other stay
  • December 2013
In the double room there is an espresso maker, which really helps when you're adjusting to the jet lag. Everything in the hotel has a cool/hip feel, especially the restaurant. Make sure you find a reason to visit the bathrooms used by restaurant patrons, because they look really cool. The internet could have been faster though. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Heiko
Design in a central location with perfect connection.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2013
The hotel location was perfect, around Hamburg to explore. The underground gänsemarkt in front of the door is the ideal starting point. The hotel is designig simply furnished. The friendliness of all staff (from the reception till breakfast) is excellent. The rooms are large (we had the cheapest category - 6 floor, room to the rear) and very nice. On the toilet seat you could argue. The only small drawback: i am too hard mattresses not - and, in particular, compared with softel is this too hard. read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Karin
Design with many small flaws.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
Cool design and lack in the detail The side scored through location and unusual design, in the detail but too many small flaws for a real 5 star hotel. read hotel review
  • Service
    5.0

    The friendliness of the staff was good, the perfection in detail less. Coffee maker in the room was broken, hair in the bathtub, visible spots on design sink, glass door to the bathroom didn't close, visible stains on the beige carpets. Everything for only details, but in the sum no 5 stars standard.

  • Hotel
    5.0

    Cool design and lack in the detail The side scored through location and unusual design, in the detail but too many small flaws for a real 5 star hotel.

  • Location
    6.0

    Perfect location for shopping, in a few minutes along the lake.

  • Room
    5.0

    Very bright, almost cold - although the design of the mattheo -Thun-style like i had nicer rooms. Many small flaws, see above.

  • Sport & Leisure
    5.0

    Small wellness area with attentive service. Very few beach chairs.

  • Gastronomy
    5.0

    Classy steakhouse ' meatery' - worth a visit. However, our reservation 'lost' (although over the desk walked). Too long wait for table, although restaurant half empty.

Close
Simon
Price/performance ratio
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2013
The price-performance ratio was rather bad! The friendliness of the staff at the front desk was poor! The hot tub as well as the water in the pool cold! I really liked the breakfast and the location of the hotel. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    4.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    6.0
Close
Read all hotel reviews

Information about SIDE Hotel

Hotel Information

hotel.de

hotel.de *

The SIDE Hotel is the one-of-a-kind design hotel in the heart of Hamburg with 178 rooms and suites. The hotel offers 9 flexible function rooms with daylight for up to 300 people. There is a lounge located on the 8th floor with roof terrace for outdoor events. Relax in the spa area with swimming pool, Jacuzzi pool, sauna, steam bath and massage facilities.The wellness oasis in the heart of Hamburg comprises an area of 450 m² and presents itself with a refreshingly colourful style and luxurious equipment.Due to a general cleaning the SPA area will be closed from the 5th to the 19th of January 2014.[m]eatery bar + restaurantWe are delighted to welcome you to the [m]eatery bar + restaurant. In a fresh, elegant ambience the [m]eatery restaurant provides excellent food and obliging service – best quality from the freshest ingredients – delicous appetizers, sensational steaks, unique burger und sausages, tatare specialities and an inspiring selection of beverages.Fridays and Saturdays our after work lounge is situated at the [m]eatery bar with the best DJs in town. There you may enjoy our signature drinks – the aged cocktails, matured in a wood barrel, and the flavoured ice cocktails with a liquid core in it.SIDE- Germany's one-of-a kind design hotel.The hotel offers free access to four Sky channels, as well as free of charge W-Lan.On Sundays, we offer our guests a late check-out until 08:00 p.m. free of charge (according to availability).On  1 January 2014 we only offer our New Year´s breakfast for 30€ per person.  Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    The SIDE hotel in Hamburg has become a symbol for the city. Architect Jan Störmer's 11-story tower, with its breathtaking facade combining glass and natural stone, offers guests unrivalled views of the Hanseatic city from its top eight floors. Hotel SIDE's futuristic architecture is complimented with interiors by Matteo Thun, where minimalism and reduction form the main themes, and colours add energy and life. The SIDE's 178 guestrooms convey a sense of well-being, openess and warmth, while the atrium-style lobby lives with illuminated installations created by New York-based light choreographer, Robert Wilson, offering an exceptional aesthetic experience. SIDE Hamburg also creates intimate space for its guests, with lounges tucked away for private conversation. Continue to the new [m]eatery restaurant, offering the finest selection of meats in Europe, Argentina and the United States. Then, if the mood strikes you, ride the lift to the 8th floor terrace for a 360° view of the skyline, as night turns into day.

Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • CD Player
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurant seats altogether: < 100
  • Hotel bar
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Check out no later than: 12:00
  • Gay friendly
  • Eurocard/Mastercard
  • Multilingual
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service