# 53 of 391 hotels in Hamburg

SIDE Hotel(5 stars)

Drehbahn 49, 20354 Hamburg View on map
Average rating
Recommended
Trend

At a glance

  • Great bar (1)
    "Great bar" found in 1 review
    • " Restaurant very recommendable! the best Steak the city is no exaggeration! the bar is the place in the evening to relaxation and daily life in friendly atmosphere behind great selection, great bar crew! " 
      6
      January 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.1
  • Service
    5.3
  • Location
    5.6
  • Gastronomy
    5.4
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    83
  • very good
    19
  • acceptable
    6
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.171428571428572

Cool design and lack in the detail The side scored through location and unusual design, in the detail but too many small flaws for a real 5 star hotel. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3

From the development of a structured design hotel with many small drawbacks. The cleanliness of the hotel is however good. There are all sorts of guests there and various. This is absolutely fine. From a 5 star hotel i expect service, professionalism, trained staff and many inclusive services. Unfortunately is, in this hotel, nothing to feel. The staff is friendly and make an effort but it was enough for 5 stars unfortunately not. With 5 stars are the e …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " Restaurant very recommendable! the best Steak the city is no exaggeration! the bar is the place in the evening to relaxation and daily life in friendly atmosphere behind great selection, great bar crew! "  read hotel review
        6
        January 2012
Ines
Design hotel near the city
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2014
The hotel is a little hidden near the Dammtor train station. The rooms are large, but have no special view. Everything in a good condition and very clean. Very stylish. Free WiFi, air conditioning present, but not particularly easy to control read hotel review
  • Service
    6.0

    Very good and nice service. luggage transport to the room, good front desk, room very clean

  • Sport & Leisure
    4.0

    The spa is not particularly cozy, but fitting for a business hotel. A few options to sit, only 2 loungers. Pool, sauna, fitness

  • Hotel
    5.0

    The hotel is a little hidden near the Dammtor train station. The rooms are large, but have no special view. Everything in a good condition and very clean. Very stylish. Free WiFi, air conditioning present, but not particularly easy to control

  • Gastronomy
    6.0

    Breakfast extremely diverse, very good selection. Egg dishes, special coffee, waffles, etc. can be ordered (included)

  • Room
    5.0

    Air conditioning could not be controlled well, not cold enough. Very stylish bathroom, nice but not practical because everything was constantly sprayed with water. A lot of space available. View of the house fronts in the inner courtyard, nothing special. Good mattresses and good bedding. Bathrobe and slippers provided

  • Location
    4.0

    About 2km from the harbor, the Alster and the town hall are in between this. Nicely located near the shops. Short distances to the city train and subway. Directly near plants and flowers. No special view from the hotel, houses across the way.

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Nina
The rooms were a disaster
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • April 2014
The rooms are a disaster. Because of design and 5 *! Dirty carpet and the furniture was all scratched and worn it is in dire need of a renovation. For a 5 star hotel definitely too bad. I can only recommend it because of its good location close to the Gänsemarkt. read hotel review
  • Gastronomy
    4.5
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Room
    3.0
    Size of the room
    3.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
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Dani
A bit worn, but good.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
After some problems with the hotel, everything was handled to our satisfaction sorted out. Unfortunately, it took a while. Otherwise the hotel is in a great location. The staff were friendly and very helpful. The spa area was very nice and spacious. Unfortunately, the rooms (at least ours) quite worn, what i for a 5 star hotel a bit unfortunate. Design is nice - however, sometimes the practical use of a bit soft. The breakfast was (except for the cold eggs) was very delicious and plentiful! But there are for less or the same amount of money other hotels. Only ... for the design i would not as much again to pay. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
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Jennifer Savage
Fancy comfortable accomodations
  • Recommended hotel
  • Couples
  • Other stay
  • December 2013
In the double room there is an espresso maker, which really helps when you're adjusting to the jet lag. Everything in the hotel has a cool/hip feel, especially the restaurant. Make sure you find a reason to visit the bathrooms used by restaurant patrons, because they look really cool. The internet could have been faster though. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Simon
Price/performance ratio
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2013
The price-performance ratio was rather bad! The friendliness of the staff at the front desk was poor! The hot tub as well as the water in the pool cold! I really liked the breakfast and the location of the hotel. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    4.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    6.0
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Heiko
Design in a central location with perfect connection.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2013
The hotel location was perfect, around Hamburg to explore. The underground gänsemarkt in front of the door is the ideal starting point. The hotel is designig simply furnished. The friendliness of all staff (from the reception till breakfast) is excellent. The rooms are large (we had the cheapest category - 6 floor, room to the rear) and very nice. On the toilet seat you could argue. The only small drawback: i am too hard mattresses not - and, in particular, compared with softel is this too hard. read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Karin
Design with many small flaws.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
Cool design and lack in the detail The side scored through location and unusual design, in the detail but too many small flaws for a real 5 star hotel. read hotel review
  • Service
    5.0

    The friendliness of the staff was good, the perfection in detail less. Coffee maker in the room was broken, hair in the bathtub, visible spots on design sink, glass door to the bathroom didn't close, visible stains on the beige carpets. Everything for only details, but in the sum no 5 stars standard.

  • Hotel
    5.0

    Cool design and lack in the detail The side scored through location and unusual design, in the detail but too many small flaws for a real 5 star hotel.

  • Location
    6.0

    Perfect location for shopping, in a few minutes along the lake.

  • Room
    5.0

    Very bright, almost cold - although the design of the mattheo -Thun-style like i had nicer rooms. Many small flaws, see above.

  • Sport & Leisure
    5.0

    Small wellness area with attentive service. Very few beach chairs.

  • Gastronomy
    5.0

    Classy steakhouse ' meatery' - worth a visit. However, our reservation 'lost' (although over the desk walked). Too long wait for table, although restaurant half empty.

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Pio
Design hotel.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2013
A design hotel, which came into the years and signs of usage. If you like it, for the it is ok. My favorite is it not - but you can, of course, recommend it. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.7
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
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Doris & Thorsten
5 stars hotel 'yellow pages'
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • October 2013
From the development of a structured design hotel with many small drawbacks. The cleanliness of the hotel is however good. There are all sorts of guests there and various. This is absolutely fine. From a 5 star hotel i expect service, professionalism, trained staff and many inclusive services. Unfortunately is, in this hotel, nothing to feel. The staff is friendly and make an effort but it was enough for 5 stars unfortunately not. With 5 stars are the expectations of the guests was very high, and you should really invest the level be able to keep. read hotel review
  • Service
    2.0

    As i said, the staff are friendly and tried hard. Invest more in the training of the staff. The starts really with the concierge and front desk. I personally would not go back to the check in as embattled are. It is important, as you and not the one something necessarily to offer, which one didn't speak. Also if you want to but also at the front desk as a guest welcome and not than any guest without importance. There were always small professions, what a good hotel price. They offer their guests better service and more amenities during the stay. From my point of view, one tried to save costs, but are urgently needed, the level of the hotel, and guests have also gladly would come back. Or is this not wanted?

  • Sport & Leisure
    2.0

    The pool i liked. Very nice size, good water temperature. Eye bite the small blue Mosaic tiles had already been broken off. The hot tub is clearly too cold. The sauna area was a disaster. The showers are directly opposite the finnish sauna, so that everyone there can watch, which part of it is refreshed is. A relaxation room was not in view. At the pool there were three whole lie in billigausführung. But 5 stars and it has saved at all.

  • Gastronomy
    3.0

    In the gastronomy can only be assessed the breakfast. The breakfast costs about 24,00 Euro per person. The meals are a long counter placed, as in most hotels. But what they get, is for a 5 star hotel a bit poor. The food is fresh but the selection is rather small. It is everything only in small quantities available. But you have the possibility to rent egg dishes, drinks, coffee, tea etc. To order. The eye is but always with. American breakfast in french appetizers to serve, means stylistic inconsistency. Faults on the furniture and decor, the room is too dark.

  • Location
    4.0

    The hotel's location is good. The station isn't far away. If you want to shopping, etc. To go would like, can also much to foot.

  • Hotel
    3.0

    From the development of a structured design hotel with many small drawbacks. The cleanliness of the hotel is however good. There are all sorts of guests there and various. This is absolutely fine. From a 5 star hotel i expect service, professionalism, trained staff and many inclusive services. Unfortunately is, in this hotel, nothing to feel. The staff is friendly and make an effort but it was enough for 5 stars unfortunately not. With 5 stars are the expectations of the guests was very high, and you should really invest the level be able to keep.

  • Room
    4.0

    Booked a 'executive room'. The room size is ok. The layout of the room is very playful. Great design. Particularly well pleased me the kitchenette with a nespresso machine. But again small flaws in the rooms. Carpet, fliesenbodenbelag, walls, wood, etc. The cleanliness is very good, however. The mini bar is not included.

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Anita
City deluxe
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2013
From the outside rather inconspicuously, inside super arranged. Very modern and everything is super clean and in very good condition! read hotel review
  • Service
    6.0

    All very friendly and always very much endeavored! There is nothing to complain about!

  • Hotel
    6.0

    From the outside rather inconspicuously, inside super arranged. Very modern and everything is super clean and in very good condition!

  • Room
    5.0

    Super modern and spacious! Unfortunately the windows not open and the air conditioning was not really, but in may with typical burgers' schietwetter' also not really dramatic

  • Gastronomy
    6.0

    The breakfast was great! Nice selection. Waffles, eggs in all varieties freshly to order cooked! A little tip: first over internet, then you'll save a little!

  • Location
    6.0

    Centrally located, close to the alster lake. Subway etc. Within walking distance to everything. Rathhaus is also only 5 minutes' walk away. From the hotel to the speicherstadt one runs about 30 minutes. Everything you need in the immediate vicinity: restaurants, shopping, attractions

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Information about SIDE Hotel

Hotel Information

hotel.de

hotel.de *

Side Hotel, Hamburg   For the ultimate experience of decadent luxury and superior style, choose the innovatively designed 5.5 star Side Hotel in Hamburg. Relax in the lavish leisure facilities by visiting the tranquil spa, savour explosive flavours in the hotel's exclusive eatery or simply enjoy a creative cocktail and stunning city views on the roof terrace. The exceptional location means guests are only minutes from Hamburg Central station and the cultural delights housed in the city centre; private parking facilities are also available for guests wishing to explore by car.   Each of the dynamically designed rooms feature contemporary furnishings, warm, neutral tones and technologically advanced amenities. Sink into the comforting depths of your expansive bed covered in premium, white bed linen and enjoy a film on the enormous flat screen television. Air conditioning and a well-stocked minibar will ensure you stay refreshed, and the luxurious bathrooms complete the sublime package of comfort in the room; soak your muscles in a spacious bathtub scented with designer toiletries before drying off in your soft, cotton bathrobe.   Relax in the warm bubbles of the hot tub, eliminate toxins in the cleansing sauna or truly indulge yourself with a therapeutic massage in the treatment area. For guests wanting a more energising experience, the state of the art gym offers an excellent range of exercise facilities.   Take advantage of the Hamburg State Opera house's close proximity and ask the friendly staff to organise tickets for an unforgettable musical experience. Return to your inviting base for an indulgent meal at the Meatery restaurant, where you can enjoy succulent, sizzling steaks and an array of premium side dishes. Complete your wonderful experience with a creative cocktail in the bar area. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    The SIDE hotel in Hamburg has become a symbol for the city. Architect Jan Störmer's 11-story tower, with its breathtaking facade combining glass and natural stone, offers guests unrivalled views of the Hanseatic city from its top eight floors. Hotel SIDE's futuristic architecture is complimented with interiors by Matteo Thun, where minimalism and reduction form the main themes, and colours add energy and life. The SIDE's 178 guestrooms convey a sense of well-being, openess and warmth, while the atrium-style lobby lives with illuminated installations created by New York-based light choreographer, Robert Wilson, offering an exceptional aesthetic experience. SIDE Hamburg also creates intimate space for its guests, with lounges tucked away for private conversation. Continue to the new [m]eatery restaurant, offering the finest selection of meats in Europe, Argentina and the United States. Then, if the mood strikes you, ride the lift to the 8th floor terrace for a 360° view of the skyline, as night turns into day.

Amenities

Hotel amenities

  • Total number of rooms: < 200
  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Capacity of conference and banquet facilities: < 300
  • Business centre
  • Business Centre Use: free
  • Hotel safe
  • Internet
  • Lift
  • Number of lifts: 2
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Number of restaurant seats altogether: < 100
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Check in from: 15:00
  • Babysitting/Child services
  • Check out no later than: 12:00
  • Business travellers
  • Cash payment
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service