# 4 of 112 hotels in Karon Beach

Hotel Hilton Phuket Arcadia Resort & Spa(4.5 stars)

Patak Road 333 83100 Phuket View on map
Average rating
Recommended
Trend

At a glance

  • Wonderful hotel (7)
    "Wonderful hotel" found in 7 reviews
    • " The Hilton Arcadia Resort & spa is a large wonderful hotel . Our room was very clean and was 2 times cleaned daily. The staff in the whole hotel were very ... " 
      5.778571428571429
      September 2012
    • " ... by the pool also. From and then fruit free spread. In the hotel there was lots of Asians and Australians. German we have at that point in time no met, which however not is bad. The hotel is of great staff managed. All speak English and are really friendly. Every evening there was in the lounge great ... " 
      5.778571428571429
      September 2012
    • " As expected a really great vacation " 
      5.276190476190477
      April 2012
    • " ... staff, the people and the great food thrilled. Helmut makes Wednesdays and saturdays very good pizza. We were less thrilled with then again from the 'bamboo pants' restaurant. The food is the relatively high price not adequate. " 
      5.276190476190477
      April 2012
    • " Great hotel " 
      5.666666666666666
      May 2012
    • " Big hotel with very good service, especially we were from the impressive garden area and with a level ... " 
      5.666666666666666
      May 2012
    • " Hilton Phuket great complex " 
      5.892857142857143
      April 2012
  • The friendliness of the staff (5)
    "The friendliness of the staff" found in 5 reviews
    • " ... comfortable Gathering I must definitely Helmut' s taillight recommend. It is located in the direction Patong in a side street ( the karon whale resort). As with the last vacation we were from the friendliness of the staff , the people and the great food thrilled. Helmut makes Wednesdays and saturdays very good pizza. ... " 
      5.276190476190477
      April 2012
    • " Big hotel with very good service , especially we were from the impressive garden area and with a level partly together related ... " 
      5.666666666666666
      May 2012
    • " A beautiful Resort direct beach area, with great pools and very pleasant staff . Although the complex is somewhat outdated, you feel here in very good hands. The accommodation ... " 
      5.319047619047619
      June 2012
    • " Great service and breakfast, internet costly " 
      4.828571428571428
      June 2012
    • " In April 2012 we stayed at the Hilton Phuket Arcadia resort & spa and were by the size the complex impressed. The staff are very friendly This complex leaves nothing to be desired. We would gladly come again. Karin & Rainer " 
      5.892857142857143
      April 2012
  • Our room was very clean (1)
    "Our room was very clean" found in 1 review
    • " The Hilton Arcadia Resort & spa is a large wonderful hotel. Our room was very clean and was 2 times cleaned daily. The staff in the whole hotel were very friendly and ... " 
      5.778571428571429
      September 2012
We are searching for the best available offers...

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.6
  • Service
    5.3
  • Location
    5.1
  • Gastronomy
    5.2
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    20
  • very good
    5
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (7)
      Comments related to "Hotel in general" found in 7 reviews
      • " The Hilton Arcadia Resort & spa is a large wonderful hotel. Our room was very clean and was 2 times cleaned daily. The staff in the whole hotel were very ... "  read hotel review
        5.778571428571429
        September 2012
      • " ... by the pool also. From and then fruit free spread. In the hotel there was lots of Asians and Australians. German we have at that point in time no met, which however not is bad. The hotel is of great staff managed. All speak English and are really friendly. Every evening there was in the lounge great ... "  read hotel review
        5.778571428571429
        September 2012
      • " As expected a really great vacation "  read hotel review
        5.276190476190477
        April 2012
      • " ... staff, the people and the great food thrilled. Helmut makes Wednesdays and saturdays very good pizza. We were less thrilled with then again from the 'bamboo pants' restaurant. The food is the relatively high price not adequate. "  read hotel review
        5.276190476190477
        April 2012
      • " Great hotel "  read hotel review
        5.666666666666666
        May 2012
      • " Big hotel with very good service, especially we were from the impressive garden area and with a level ... "  read hotel review
        5.666666666666666
        May 2012
      • " Hilton Phuket great complex "  read hotel review
        5.892857142857143
        April 2012
  • Location
    Pros
    • Surroundings (1)
      Comments related to "Location" found in 1 review
      • " ... with very good service, especially we were from the impressive garden area and with a level partly together related pools impressed. Had a deluxe plus room in the 10 floor in Andaman wing with great view over the entire karon Bay, very recommendable. "  read hotel review
        5.666666666666666
        May 2012
  • Service
    Pros
    • Service Friendliness (5)
      Comments related to "Service" found in 5 reviews
      • " ... comfortable Gathering I must definitely Helmut' s taillight recommend. It is located in the direction Patong in a side street ( the karon whale resort). As with the last vacation we were from the friendliness of the staff, the people and the great food thrilled. Helmut makes Wednesdays and saturdays very good pizza. ... "  read hotel review
        5.276190476190477
        April 2012
      • " Big hotel with very good service, especially we were from the impressive garden area and with a level partly together related ... "  read hotel review
        5.666666666666666
        May 2012
      • " A beautiful Resort direct beach area, with great pools and very pleasant staff. Although the complex is somewhat outdated, you feel here in very good hands. The accommodation ... "  read hotel review
        5.319047619047619
        June 2012
      • " Great service and breakfast, internet costly "  read hotel review
        4.828571428571428
        June 2012
      • " In April 2012 we stayed at the Hilton Phuket Arcadia resort & spa and were by the size the complex impressed. The staff are very friendly This complex leaves nothing to be desired. We would gladly come again. Karin & Rainer "  read hotel review
        5.892857142857143
        April 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " ... s taillight recommend. It is located in the direction Patong in a side street ( the karon whale resort). As with the last vacation we were from the friendliness of the staff, the people and the great food thrilled. Helmut makes Wednesdays and saturdays very good pizza. We were less thrilled with ... "  read hotel review
        5.276190476190477
        April 2012
  • Room
    Pros
    • Cleanliness (1)
      Comments related to "Room" found in 1 review
      • " The Hilton Arcadia Resort & spa is a large wonderful hotel. Our room was very clean and was 2 times cleaned daily. The staff in the whole hotel were very friendly and ... "  read hotel review
        5.778571428571429
        September 2012
Natalia
Nice hotel right in the middle of Karon Beach
  • Recommended hotel
  • Friends
  • Beach holiday
  • March 2013
One of the best places to stay in the area! Go for a sea-view room, it is totally worth it. Beach is right at your doorstep, pool area is very good as well. Definitely the place to go is you are looking for a relaxing beach holiday. read hotel review
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Andreas
Thank you Hilton. We will be back in 2014
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
We were for the first time in this beautiful hotel complex and would like to strongly, that this hotel wholeheartedly fulfilled our needs! The service was excellent, the employees very nice, polite and courteous., the food ( half board ) was perfect., we went to the scant three weeks very comfortable! Although the complex very big is, at no time had the feeling, on any service today! Generously landscaped parks and multiple pools for relaxing a! The audience was international wide-ranging and the russians, the in Thailand more and more at home, were visible and not of the primitive blow ..., you in other hotels or outside of the hotel area is! read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Sarah
Ageing, but still ok
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2013
Large hotel complex directly opposite the beach in karon. The buildings were well distributed in the nice hotel. International guest structure (now very russian-annoying) with many families. read hotel review
  • Gastronomy
    5.0

    Large and good breakfast bufett. In the evening in the sails alternating theme nights (cost about 1000 thb). Pizza & pasta, all you can eat at the italian (400 thb). Small bakery/deli with quite tasty sandwiches. Quite expensive food. Snacks by the pool.

  • Hotel
    5.0

    Large hotel complex directly opposite the beach in karon. The buildings were well distributed in the nice hotel. International guest structure (now very russian-annoying) with many families.

  • Location
    5.0

    Something about 1 hour from the airport away. Only through quayside from the beach separately. At the southern end of karon. Everything, what you need is reachable on foot.

  • Room
    5.0

    Large, partly renovated. Upgrade in the hotel on junior suite for about 25 Euro.

  • Service
    5.0

    Diminished, is however still very friendly. English mostly ok.

  • Sport & Leisure
    5.0

    Several pools. Towels only against room card. Nice fitness center. Large area (games room, etc.) For children and young people. Bar with live music

Close
Hans-Thomas
Old, but still good
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
The Hilton phuket is located in a huge park and was probably one of the first hotels on site; it is quite in need of renovation, the furniture in the rooms should updated and the bathrooms completely renewed, after all, we are living in the style of the 50. years of the last century. So far, so bad. Positive of course also many things: a hardly übertreffender service and front desk (we had a Hilton limousine for the drive from the airport), therefore we were not only to 'gate', but to to the front desk chauffeurs the staff's hospitality in ... all areas is particularly worthy of mention, here is the guest just hospitality, as you in Thailand probably not differently expected. Special praise is due, in this regard, the ladies in the (executive) lounge and spa. By the way, breakfast on the terrace the executive lounge with a view of park and the sea is a special treat and practitioners to each morning. Other restaurants have typical (bad ) Hilton quality. Bar and entertainment are ok. The beach is by a busy road from the hotel separate and far stretching to the north and the south 'maze' will. Although the hotel has already gotten a bit old is, would you especially families with children recommend: spacious area with several pools and water features several restaurants, %blank% on the grounds, as also nearby; (not belonging to the hotel) public sandy beach for many beach activities, etc. Altogether the hotel the internal Hilton evaluation (5) just do it justice. read hotel review
  • Location
    4.8
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    4.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
Close
Michaela
Hotel great, but service from the breakfast \u263a
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Were for the 3. time there are this time from the staff kitchen and service totally disappointed. Constantly no spoons at the table after multiple ask you are served. No fresh juice no good morning. Breakfast there was from 6 o'clock should you around this time already an omelet order is one of the only times loosely 10 minutes no moment please or good morning only annoyed faces! A shame we were always totally fascinated! read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
Close
Read all hotel reviews

Information about Hotel Hilton Phuket Arcadia Resort & Spa

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This exclusive luxury hotel is located just across the coastal road from the kilometre-long, fine sand beach. The centre of Karon with numerous shopping and entertainment venues is only 5 km away. The popular beach of Patong beach is 10 minutes away by car. The nearest public transport lies right outside of the hotel. Phuket Airport lies around 50 km away.
  • This enchanting luxury hotel is surrounded by lush gardens filled with tropical plants. Renovated in 2003, this hotel has a total of 685 rooms over 7 floors, of which 15 are elegant suites. Amongst the facilities count an impressive, air-conditioned foyer with 24-hour reception desk, safes, a currency exchange desk, a cloakroom and lift. Furthermore, the hotel includes a hairdressing salon, a kiosk, a games room, shops, a bicycle hire service and a bicycle storage room. Culinary options in the hotel include a cosy bar and a restaurant with a non-smoking area. Younger guests may enjoy letting off steam in the playground and there are highchairs provided in the restaurant. Business guests may make use of the conference room and the Internet access (WLAN). 24-hour room service and laundry service are at guests' disposal and there is a doctor on call. Car parking spaces and a garage are also situated outside of the hotel.
  • All the rooms are modern and comfortable. The rooms all include an en suite bathroom with hairdryer and shower, a direct dial telephone, satellite and cable TV, radio, air conditioning and Internet connection. In addition, all rooms include a minibar, a safe and a cosy double bed.
  • The complex features 3 outdoor swimming pools, a poolside snack bar and sun loungers and parasols laid out ready for use. Use of the sauna, hot tub, steam room and massage service, as well as other spa options is also available for an added fee. Various water sports are also available on the beach, such as diving. Sun loungers and parasols are laid out available for use on the sandy beach. Sports fans are able to train in the gym as well as play tennis, table tennis, squash, billiards or miniature golf. In addition, diverse, international entertainment programmes are provided for young and older guests.
  • Guests may serve themselves from the buffets at breakfast and dinner. At lunchtime and in the evenings, guests may also choose to select dishes from the set menu or take the à la carte option. Special dietary requirements may be catered for.
  • American Express, Diners Club, MasterCard and VISA are all accepted in the hotel.
  • From Phuket Airport, it will take 45 minutes by car to reach the resort. It is very easy to find because the hotel is situated on the beach road of Karon Beach.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    Hilton Phuket Arcadia Resort & Spa is an idyllic 75-acre resort in Phuket, set in lush, tropical gardens surrounded by mountains, waterfalls and golden sandy beaches located on the heart of Karon Beach and 45 minutes from Phuket International Airport. The hotel features Hilton Deluxe rooms all the way up to Royal suites, with all rooms offering balconies with either sea view or garden views. Unwind with a traditional Thai massage in the Spa, cool off in one of 5 pools or just relax to the sound of the waterfalls. Sample fresh seafood and award-winning cocktails at Sails restaurant or go local at the romantic Thai Thai Restaurant. Relax on a lounger, play on our own sandy beach among the palm trees, or watching the sunset and romantic dinner at Ocean Beach Club. Younger guests may enjoy letting off steam in the Kidz Paradise and there are highchairs provided in the restaurant. The resort is located on the southwest of Phuket Island, all of the shopping and the very best Phuket’s attractions including Fantasea theme park, the city of Patong and Chalong Temple are just a short drive away.
  • Location
    Hilton Phuket Arcadia Resort & Spa is the perfect base to access local Phuket attractions. Play tennis while the kids are entertained at the Kidz Paradise Club or go elephant trekking nearby. Watch beautiful sunsets from Phromthep Cape. Lie out on the glorious sandy beaches like Kata Noi. Explore the Old Phuket Town and Chinatown. Famous for its nightlife, Patong Beach is only 15 minutes away. Take the family to see live shows at the 140-acre Fantasea Theme Park nearby. Visit Chalong Temple, one of over 29 Buddhist temples on the island. Enquire at the Leisure Desk about water sports and island hopping trips.
  • Accommodation
    Suites: Our suites are a home away from home with a large sitting room, master bedroom with king size bed, spacious bathroom with walk-in shower and luxurious tub. Enjoy sweeping views of the Andaman Sea or the lush tropical gardens from the private balcony. Relax with a drink in the sitting area with friends, watch in-room movies, or connect and surf the web at the workstation with high-speed internet access (fees apply).
  • Food and Drink
    At Hilton Phuket Arcadia Resort and Spa, there is a dining option to suit every taste. Best known for our famous “Breakfast at Hilton,” Sails Restaurant offers all-day dining, international a la carte menu options, and nightly-themed dinner buffets. Diners feast on a wide selection of delicious treats, overlooking a swimming pool and manicured gardens. Our culinary experts makes Sails the place to be – for breakfast, lunch, and dinner.
  • Leisure
    For activities outside the resort, our tour operator can help guests book excursions, safaris, day trips, and live shows. Travelers with daily fitness rituals will find their routines uninterrupted with access to Hilton Phuket’s fully-equipped 24 hour fitness center. Sporting facilities for tennis and squash courts are a located a few meters away from the gym, near Kidz Paradise Club. Hilton’s facilities come with state of the art cardiovascular and weight training equipment. Professional trainers are available to motivate guests in achieving their goals of attaining a confident body and mind.
  • Other facilities and services
    Relax into an ideal tropical beach getaway at Hilton Phuket Arcadia Resort & Spa. Admire breathtaking views of the serene Karon beachfront, offering an idyllic destination for truly unforgettable vacations. Enjoy a wide selection of room types, recreational, spa, and culinary amenities, designed to enliven and revitalize each visit to this large resort in Phuket.

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Valet parking

Room amenities

  • Computer connection
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Breakfast
  • Restaurant
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Bicycle hire

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Creche (0-2 years)
  • Express check in and check out
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper