# 70 of 718 hotels in Vienna

Hotel Mercure Wien Westbahnhof(4 stars)

Felberstraße 4 1150 Wien Show map
Hotel Pictures - Hotel Mercure Wien Westbahnhof
Average
Recommended
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At a glance

  • We were very satisfied (15)
    "We were very satisfied" found in 16 reviews
    • " We were very satisfied in the hotel " 
      5.083333333333333
      April 2012
    • " All in all a nice hotel for a city break. Still had an upgrade to use it, since only a superior room was right freely. ... " 
      4.375
      April 2011
    • " ... hotel for a city break. Still had an upgrade to use it, since only a superior room was right freely. They have been recently renovated, but I personally not so the bathroom has promised, for a four star hotel I would have expected more, we have stayed at other four star hotels in Germany, better were ... " 
      4.375
      April 2011
    • " Good hotel for city trip " 
      5.616666666666667
      May 2011
    • " The hotel itself looks really nice from however the room was unfortunately not more 'modern' and the additional costs for parking, breakfast etc. Were then at the end but quite high. Summary: the value for money is not really, breakfast too expensive for what you get. Have in the nearby hotels more ... " 
      4.083333333333334
      September 2012
    • " great hotel , clean, very friendly, to be recommended " 
      5.8
      February 2012
    • " Were very satisfied . Very convenient right on the train station. On the departure day the luggage in the hotel ... " 
      5.8
      February 2012
    • " Were very satisfied. Very convenient right on the train station. On the departure day the luggage in the hotel leave, as we had evenings home drove. Rooms were newly decorated, very nice and clean with the breakfast buffet, was very much was offered. Staff very friendly. " 
      5.8
      February 2012
    • " For a city break this hotel is very recommendable , it was located directly at the Interlaken West train station and all public transport are ... " 
      5.233333333333333
      November 2011
    • " ... a bit bigger. Breakfast buffet is okay. Underground car park and a sauna in the house, however, we have not used, since we travelled by train and only little time in the hotel. For sightseeing, this hotel is great . " 
      5.233333333333333
      November 2011
    • " Regretably the hotel absolutely not our expectations on a four star hotel . We have obviously not renovated room gotcha: the carpet was completely stained, the easy ... " 
      3.95
      April 2012
    • " We spent in the context of a 'yard' - in this hotel two nights over the weekend. We got one of the newly renovated rooms in the seventh floor. By the deviation from pulse flatness was the room a bit small, but ... " 
      5.35
      November 2011
    • " ... are good for shopping, minibar was available, beds fine, the mattresses occasional a bit. The bathroom was medium-sized, had a bathtub equipped and offered sufficient possibilities to park. We were very satisfied with our room. Over the weekend were relatively many guests in the hotel, therefore it was the ... " 
      5.35
      November 2011
    • " We were very satisfied . The hotel is very well located for U- Bahen, bus, Railways. Price-performance ratio was right. ... " 
      4.75
      September 2012
    • " We were very satisfied. The hotel is very well located for U- Bahen, bus, Railways. Price-performance ratio was right. The rooms in the 4th floor were newly renovated . However to the roadside very loud, one had to the' window shoot ( air conditioning ... " 
      4.75
      September 2012
  • The hotel's location is great (7)
    "The hotel's location is great" found in 7 reviews
    • " ... but since my last review renewed, the quality of the dishes for breakfast is still top or she has even improved. Also the staff are always extremely friendly and accommodating. Big praise but! The hotel's location is great , especially, because the Bahnhofscity westbahnhof already a real shopping center or also ... " 
      4.75
      April 2012
    • " We were of the river from Passau to Vienna by bike. Were at the end still three days in Vienna. Location is great . Cycle track to the hotel. Direct access to the train tracks to westbanhof station just across ... " 
      5.85
      July 2011
    • " Nice hotel in a good location " 
      4.375
      April 2011
    • " Nice hotel in a good location ! " 
      5.5
      September 2011
    • " Centrally located and peacefully located hotel for city brea " 
      5.433333333333334
      August 2012
    • " We were very satisfied. The hotel is very well located for U- Bahen, bus, Railways. Price-performance ratio was right. The rooms in the 4th floor were ... " 
      4.75
      September 2012
    • " Right on the street mariahilferstraße and underground stations located, great location ! Friendly young staff, room OK, you can get a good nights sleep and it is also not too noisy as ... " 
      5.066666666666666
      June 2011
  • Hotel in a central location (4)
    "Hotel in a central location" found in 4 reviews
    • " Hotel in a central location , cleanliness was poor. We have booked only night. " 
      3.75
      November 2011
    • " The centrally situated hotel offers good possibilities to associate public transport. It is ideal for city tourism, and/or ... " 
      5.45
      June 2012
    • " Ideal hotel for city breaks. Favorable rooms inclusive breakfast and well situated . Options for shopping ( for example Penny market and Maria Help street) only approximately 5 ... " 
      5.066666666666666
      April 2012
    • " Good central location , but a bit dated! " 
      4.083333333333334
      September 2012
  • Bathroom could have been a bit bigger (1)
    "Bathroom could have been a bit bigger" found in 1 review
    • " For a city break this hotel is very recommendable, it was located directly at the Interlaken West train station and all public transport are nearby. Room was okay, bathroom could have been a bit bigger . Breakfast buffet is okay. Underground car park and a sauna in the house, however, we have not ... " 
      5.233333333333333
      November 2011
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    4.4
  • Service
    5.1
  • Location
    5.5
  • Gastronomy
    5.1
  • Sport
    2.7

Rating breakdown

  • Excellent
    32
  • Very Good
    25
  • Acceptable
    4
  • Poor
    1
  • Terrible
    0
Read all hotel reviews

Summary of guest reviews by categories

  • " We were very satisfied. The hotel is very well located for U- Bahen, bus, Railways. Price-performance ratio was right. ... "  Read more
    4.75
    September 2012
  • " We were very satisfied. The hotel is very well located for U- Bahen, bus, Railways. Price-performance ratio was right. The rooms in the 4th floor were newly renovated. However to the roadside very loud, one had to the' window shoot ( air conditioning ... "  Read more
    4.75
    September 2012
  • " We were very satisfied in the hotel "  Read more
    5.083333333333333
    April 2012
  • " Regretably the hotel absolutely not our expectations on a four star hotel. We have obviously not renovated room gotcha: the carpet was completely stained, the easy ... "  Read more
    3.95
    April 2012
  • " ... and restaurant are good, the staff made a great effort. Garage parking is available, even if a little on the small side. Traffic connections for public transport close by are good. Bottom line: good hotel with room for improvement, there are a few things that could be improved upon. "  Read more
    4.9
    October 2011
  • " The hotel itself looks really nice from however the room was unfortunately not more 'modern' and the additional costs for parking, breakfast etc. Were then at the end but quite high. Summary: the value for money is not really, breakfast too expensive for what you get. Have in the nearby hotels more ... "  Read more
    4.083333333333334
    September 2012
  • " For a city break this hotel is very recommendable, it was located directly at the Interlaken West train station and all public transport are ... "  Read more
    5.233333333333333
    November 2011
  • " ... a bit bigger. Breakfast buffet is okay. Underground car park and a sauna in the house, however, we have not used, since we travelled by train and only little time in the hotel. For sightseeing, this hotel is great. "  Read more
    5.233333333333333
    November 2011
  • " great hotel, clean, very friendly, to be recommended "  Read more
    5.8
    February 2012
  • " Were very satisfied. Very convenient right on the train station. On the departure day the luggage in the hotel ... "  Read more
    5.8
    February 2012
  • " Were very satisfied. Very convenient right on the train station. On the departure day the luggage in the hotel leave, as we had evenings home drove. Rooms were newly decorated, very nice and clean with the breakfast buffet, was very much was offered. Staff very friendly. "  Read more
    5.8
    February 2012
  • " Good hotel for city trip "  Read more
    5.616666666666667
    May 2011
  • " All in all a nice hotel for a city break. Still had an upgrade to use it, since only a superior room was right freely. ... "  Read more
    4.375
    April 2011
  • " ... hotel for a city break. Still had an upgrade to use it, since only a superior room was right freely. They have been recently renovated, but I personally not so the bathroom has promised, for a four star hotel I would have expected more, we have stayed at other four star hotels in Germany, better were ... "  Read more
    4.375
    April 2011
  • " We spent in the context of a 'yard' - in this hotel two nights over the weekend. We got one of the newly renovated rooms in the seventh floor. By the deviation from pulse flatness was the room a bit small, but ... "  Read more
    5.35
    November 2011
  • " Good central location, but a bit dated! "  Read more
    4.083333333333334
    September 2012
  • " The centrally situated hotel offers good possibilities to associate public transport. It is ideal for city tourism, and/or ... "  Read more
    5.45
    June 2012
  • " Ideal hotel for city breaks. Favorable rooms inclusive breakfast and well situated. Options for shopping ( for example Penny market and Maria Help street) only approximately 5 ... "  Read more
    5.066666666666666
    April 2012
  • " Hotel in a central location, cleanliness was poor. We have booked only night. "  Read more
    3.75
    November 2011
  • " Nice hotel in a good location! "  Read more
    5.5
    September 2011
  • " We were very satisfied. The hotel is very well located for U- Bahen, bus, Railways. Price-performance ratio was right. The rooms in the 4th floor were ... "  Read more
    4.75
    September 2012
  • " We were of the river from Passau to Vienna by bike. Were at the end still three days in Vienna. Location is great. Cycle track to the hotel. Direct access to the train tracks to westbanhof station just across ... "  Read more
    5.85
    July 2011
  • " Right on the street mariahilferstraße and underground stations located, great location! Friendly young staff, room OK, you can get a good nights sleep and it is also not too noisy as ... "  Read more
    5.066666666666666
    June 2011
  • " Centrally located and peacefully located hotel for city brea "  Read more
    5.433333333333334
    August 2012
  • " Nice hotel in a good location "  Read more
    4.375
    April 2011
  • " ... but since my last review renewed, the quality of the dishes for breakfast is still top or she has even improved. Also the staff are always extremely friendly and accommodating. Big praise but! The hotel's location is great, especially, because the Bahnhofscity westbahnhof already a real shopping center or also ... "  Read more
    4.75
    April 2012
  • " Rather smaller room with even those bath without airconditioning with sloping ceilings, was partly. A bit warm. For city breaks but sufficient. Very good breakfast buffet with good service, unfortunately somewhat few places, so that one could sometimes had to wait. Good location, to ... "  Read more
    5.433333333333334
    August 2012
  • " ... station. On the departure day the luggage in the hotel leave, as we had evenings home drove. Rooms were newly decorated, very nice and clean with the breakfast buffet, was very much was offered. Staff very friendly. "  Read more
    5.8
    February 2012
  • " ... satisfied with our room. Over the weekend were relatively many guests in the hotel, therefore it was the breakfast in the restaurant was a bit cramped. The breakfast was okay, plenty of choice. The staff were friendly and tried hard. The location of the hotel is ideal. Directly next to the newly designed and ... "  Read more
    5.35
    November 2011
  • " Staff were very friendly, cleaning of the rooms leaves much to be desired, but probably not on the staff, but the age ... "  Read more
    3.75
    November 2011
  • " Rather smaller room with even those bath without airconditioning with sloping ceilings, was partly. A bit warm. For city breaks but sufficient. Very good breakfast buffet with good service, unfortunately somewhat few places, so that one could sometimes had to ... "  Read more
    5.433333333333334
    August 2012
  • " Super location, clean, good breakfast "  Read more
    5.016666666666667
    April 2012
  • " Rooms Compact too small, apart from that very likeable hotel, perfect for city break, since it's directly by the train station, a ideal Intersection for excursions is. Very good breakfast with a varied selection. "  Read more
    5.016666666666667
    April 2012
  • " ... possibilities to park. We were very satisfied with our room. Over the weekend were relatively many guests in the hotel, therefore it was the breakfast in the restaurant was a bit cramped. The breakfast was okay, plenty of choice. The staff were friendly and tried hard. The location of the hotel is ideal. ... "  Read more
    5.35
    November 2011
  • " Regretably the hotel absolutely not our expectations on a four star hotel. We have obviously not renovated room gotcha: the carpet was completely stained, the easy movable beds ( double bed booked) had ... "  Read more
    3.95
    April 2012
  • " Arrival: no at the front desk -the rooms have been given verbal menu. This year we were given a renovated room. Quiet, well-kept room. Tile bathroom and sink were but cracked. Check-out 12:00 o'clock ... "  Read more
    4.966666666666667
    December 2011
  • " Rather smaller room with even those bath without airconditioning with sloping ceilings, was partly. A bit warm. For ... "  Read more
    5.433333333333334
    August 2012
  • " For a city break this hotel is very recommendable, it was located directly at the Interlaken West train station and all public transport are nearby. Room was okay, bathroom could have been a bit bigger. Breakfast buffet is okay. Underground car park and a sauna in the house, however, we have not ... "  Read more
    5.233333333333333
    November 2011
5.3
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel recommended
The room is clean, and the staff speak fluent English.The quality of food is unexceptionally good, and the fruits are very fresh. The restaurant is very bright and the environment is cosy.The room is not very big. The equipment does not include standard coffee maker facilities. The room is very clean, including the bathroom.The hotel is very convenient, just 2 minutes from the train station. The buffet breakfast includes a wide range of food. The staff in the hotel is very helpful. However, there is no in room wifi access.There is sauna for relaxing. There are no other sport facilities.There … read more
Klaus
Switzerland
  • Single
  • Age 46-50
2 Other hotel reviews
5.4
Rated:  
  • 1 to 3 days
  • Other
  • Hotel recommended
I am always to this hotel again as it is very good to the public transport links. Both line 3, as well as line 6 drive quasi directly in front of the hotel past (underground of course). Furthermore, exactly opposite the viennese Westbahnhof with its shopping malls and the Mariahilfer Straße is only a few hundred meters away. Central it is for me not in Wien. … read more
Anni
Austria
  • Couple
  • Age 56-60
4 Other hotel reviews
4.3
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel not recommended
In no case 4 stars, we had booked a suite, we got an attic loft in liftnähe. Therefor day and night very disturbing liftgeräusche. Because it during our stay strongly rained, crackled the rain on the skylight. Good sleep was so not possible. The tv was in the sleeping area, so was the living area-also because of the dim lighting-unusable. Read therefore also not possible. The mini bar was pathetic stocked: 2 beer 0.3 liter, 2 mineral water 0.25 liter, 2 juices 0.2 liter On the upside is the very friendly and competent service. The breakfast buffet was excellent and extensive, even … read more
Dieter
Germany
  • Couple
  • Age 56-60
1 Other hotel reviews
4.0
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel not recommended
Enough staff at all stations. Friendly, courteous and helpful.Queue for breakfast, hotel was fully booked. The breakfast was very extensive and of good quality.Very small, carpet stained and strained. Chair and armchair not to use, vershlissen and dirty.Small rooms, in desperate need of updating, carpet and chairs dirty and grotty. Four star are incomprehensible and not applicable. Very friendly and accomodating staff!nullVery central and convenient. … read more
4.3
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel recommended
Breakfast was very good and delicious! And our table was immediately made clean so we immediately the buffet storms could. Restaurant we didn't use.nullVery small and worn. Not very clean.We have 1 night spent in this hotel. The hotel is very centrally located right next to the Westbahnhof and due to the u-bahn is always very quickly where you want to go. The rooms are not very nice - they are very small and simply also worn and unfortunately not very clean! For one night however ok. Price was good. We train and hotel booked together!nullLocation is ideal for visiting … read more
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Information about Hotel Mercure Wien Westbahnhof

Hotel own description

  • What the hotel offers
    The Mercure Wien Westbahnhof hotel has an excellent central location. The subway takes you directly to the historic city centre, 2 km away. It is 19 km to the airport and the public airport shuttle bus stops in front of the hotel. The longest shopping street in Europe, Mariahilferstrasse, is only a few minutes away. The hotel offers comfortable standard rooms, Business Club and Deluxe rooms, a large lobby, a restaurant with regional and international dishes, a bar, conference rooms, sauna and parking.
see hotel amenities

Hotel description *

  • Location
    This attractive city hotel lies directly opposite Westbahnhof within a 10-minute walk, guests will reach Mariahilferstrasse, one of the largest shopping streets in Vienna. Links to the public transport network can easily be reached on foot, lying just 100 m from the hotel.
  • Facilities
    This hotel is spread over 7 floors and comprises 178 rooms, of which 4 are suites. A restaurant with a non-smoking area and lifts are also included in the hotel's facilities. Those arriving by car may take advantage of the hotel garage facilities.
  • Rooms
    The stylishly decorated rooms come with an en suite bathroom with hairdryer, a direct dial telephone, satellite TV, an Internet connection, a minibar/fridge and hire safe.
  • Sports/Entertainment
    Guests may make use of the sauna to relax or exercise in the gym.
  • Meals
    Breakfast may be selected from a buffet each morning.
read more see hotel amenities
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel amenities

  • Total number of rooms: < 300
  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Capacity of conference and banquet facilities: < 200
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Satellite TV
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Private entrance
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Number of restaurants altogether: 1
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Cafe
  • Breakfast buffet
  • Packed lunches

Spa offers

  • Sauna
  • Number of saunas: 1

Other hotel information

  • City hotel
  • 24 hour reception
  • Check out no later than: 12:00
  • Non-hotel guests can/cannot access the area: open
  • Early check in
  • Gay friendly
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • Eurocard/Mastercard
  • 24 hour security
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service
read hotel information