# 9 of 27 hotels in Akumal / Riviera Maya

Hotel Akumal Beach Resort(4 stars)

KM 104 Carretera Cancun Chetumal � Show map
Hotel Pictures - Hotel Akumal Beach Resort
Average
Recommended
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At a glance

  • Very tasty (4)
    "Very tasty" found in 4 reviews
    • " Small, simple hotel on a dream beach from Mexico! Turtles are guaranteed. Choice of dishes wasn't't as large as in the luxury hotels, but adequate and very tasty . From the rooms you had a very nice view of the ocean and the beach. Simple but from the flat ... " 
      5.355555555555555
      November 2011
    • " It was a dream vacation, the beach, the good food " 
      5.722222222222222
      February 2012
    • " We were very pleased with this hotel. It was a dream vacation, good food , the cleanliness, friendly people, dreamlike beach wonderful underwater world. Simply top! " 
      5.722222222222222
      February 2012
    • " ... a little noise during the day, but for families with children surely ideal. Group five and six are in the southern section of the bay and other than the sound of the waves nothing is to be heard. The food was always good , simple but tasty. Fish, meat and chicken for every meal time. Good selection of tropical ... " 
      5.522222222222222
      April 2012
  • Good hotel (3)
    "Good hotel" found in 3 reviews
    • " Simple, but good hotel on gorgeous beach " 
      5.355555555555555
      November 2011
    • " ... rooms you had a very nice view of the ocean and the beach. Simple but from the flat screen tv to save everything was available. Mattress a bit hard. Friendly and always keen Staff. The whole area was very clean . " 
      5.355555555555555
      November 2011
    • " very good 3, five star hotel for nature lovers " 
      5.333333333333333
      February 2012
  • The friendly staff (3)
    "The friendly staff" found in 3 reviews
    • " the hotel and the rooms are very clean. The complex is already somewhat older and the rooms are very simple equipped according the cleanliness, as well as the friendly staff forget. In the room there is no mini bar and no ironing board/iron but the beds very pleasant ... " 
      5.333333333333333
      February 2012
    • " very friendly staff but if you don't speak English it hard with being understood. ( as a tip Renato Martin is the ... " 
      5.333333333333333
      February 2012
    • " '- everywhere very friendly and attentive staff -English language skills were an advantage " 
      5.166666666666667
      January 2012
  • The rooms are very simple (1)
    "The rooms are very simple" found in 1 review
    • " the hotel and the rooms are very clean. The complex is already somewhat older and the rooms are very simple equipped according the cleanliness, as well as the friendly staff forget. In the room there is ... " 
      5.333333333333333
      February 2012
  • see more

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.5
  • Room
    4.2
  • Service
    4.9
  • Location
    4.9
  • Gastronomy
    4.5
  • Sport
    4.6

Rating breakdown

  • Excellent
    10
  • Very Good
    10
  • Acceptable
    4
  • Poor
    0
  • Terrible
    1
Read all hotel reviews

Summary of guest reviews by categories

Hotel in general
  • " Simple, but good hotel on gorgeous beach "  Read more
    5.355555555555555
    November 2011
  • " ... rooms you had a very nice view of the ocean and the beach. Simple but from the flat screen tv to save everything was available. Mattress a bit hard. Friendly and always keen Staff. The whole area was very clean. "  Read more
    5.355555555555555
    November 2011
  • " very good 3, five star hotel for nature lovers "  Read more
    5.333333333333333
    February 2012
  • " great location but the hotel? "  Read more
    4.333333333333333
    February 2012
  • " A wonderful vacation on a great beach "  Read more
    5.522222222222222
    April 2012
  • " the hotel and the rooms are very clean. The complex is already somewhat older and the rooms are very simple equipped according the cleanliness, as well as the friendly staff forget. In the room there is no mini bar and no ironing board/iron but the beds very pleasant ... "  Read more
    5.333333333333333
    February 2012
  • " very friendly staff but if you don't speak English it hard with being understood. ( as a tip Renato Martin is the ... "  Read more
    5.333333333333333
    February 2012
  • " '- everywhere very friendly and attentive staff -English language skills were an advantage "  Read more
    5.166666666666667
    January 2012
Gastronomy
  • " Small, simple hotel on a dream beach from Mexico! Turtles are guaranteed. Choice of dishes wasn't't as large as in the luxury hotels, but adequate and very tasty. From the rooms you had a very nice view of the ocean and the beach. Simple but from the flat ... "  Read more
    5.355555555555555
    November 2011
  • " It was a dream vacation, the beach, the good food "  Read more
    5.722222222222222
    February 2012
  • " We were very pleased with this hotel. It was a dream vacation, good food, the cleanliness, friendly people, dreamlike beach wonderful underwater world. Simply top! "  Read more
    5.722222222222222
    February 2012
  • " ... a little noise during the day, but for families with children surely ideal. Group five and six are in the southern section of the bay and other than the sound of the waves nothing is to be heard. The food was always good, simple but tasty. Fish, meat and chicken for every meal time. Good selection of tropical ... "  Read more
    5.522222222222222
    April 2012
  • " ... in but. The direct location at the beach is obviously still available and perfect! What remodeled was, is the Anstzrich the exterior. The rooms are still as then, so no luxury but clean, with flatscreen tv. Which still somewhat disappointing is, is the food. For breakfast every day the same, evl ... "  Read more
    4.458333333333333
    June 2012
  • " the hotel and the rooms are very clean. The complex is already somewhat older and the rooms are very simple equipped according the ... "  Read more
    5.333333333333333
    February 2012
  • " the hotel and the rooms are very clean. The complex is already somewhat older and the rooms are very simple equipped according the cleanliness, as well as the friendly staff forget. In the room there is ... "  Read more
    5.333333333333333
    February 2012
Isabelle
Germany
  • Couple
  • Age 26-30
1 Other hotel reviews
4.0
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
At our arrival unfortunately we were disappointed. We arrived shortly after 22:00 o'clock at. (were already a half-day on the legs). But unfortunately we got nothing more to eat, with the comment the restaurant is already closed. Which of course very annoying. Also the promised welcome drink we got not. Otherwise most waiters very friendly. At the front desk there was 2 very friendly staff, with the rest one rather the impression, that you too much is, if you would like to know. Unfortunately i needed while of the vacation a doctor. The front desk had offered, a doctor to call, but … read more
Michael
Germany
  • Couple
  • Age 46-50
8 Other hotel reviews
4.3
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
The staff in the resort are all friendly and accommodating. The rooms are daily complete satisfaction cleaned. The only drawback was, that the reinemache-wife every day the other time appears. So it could be, that today the room at 9 o'clock and tomorrow only at 16 o'clock cleaned. At the front desk all questions and requests friendly and quickly answered.The dishes are optically brilliantly prepared and presented. The taste was missing the so-called 'final whistle'. The kitchen looks more like a krankenhausküche. Breakfast is every day the same and is totally american. With the lunch and dinner repeated generally the … read more
Ute
Germany
  • Couple
  • Age 46-50
2 Other hotel reviews
5.2
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
At the front desk there is a holländerin (Marianna), who speaks very well german. Everything else runs on english. We are with our obsolete english very well managed. Rooms were daily to changing times cleaned. We had only good experiences with the front desk, complaints were dealt with quickly.In the main restaurant there were all meals in buffet form. Breakfast was good, cereals, fruit, cheese and sausage (ever a sort), jam, a cook the fried eggs or omelets prepared, toaster. Cleanliness was okay, however a little tip, so that the plates after the 2. weeks fast cleared.Spacious rooms, with a safe and tv … read more
Ines
Germany
  • Couple
  • Age 46-50
1 Other hotel reviews
5.7
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
The hotel is located breathtakingly beautiful. View of the sea here is guaranteed. Everything wonderful clean, not too big, rather informal. Service excellent. Staff friendly but not pushy. I was satisfied on the whole. … read more
Lars
Germany
  • Friends
  • Age 36-40
9 Other hotel reviews
4.4
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
We booked the so-called 'standard room' what didn't work at all! The walls were broken, tiles tiles... And so on besides was a relaxing sleep also not to think as a ' animal ' the whole night on the ceiling tiles back and forth run iss. Only after a violation on foot by the broken floor tiles and consultation with the travel guide after 1.5 weeks a so-called ' superior ' room given what really no comparison to the other was! In equipment and location. So my tip but when then superior room book! Service after three weeks also from … read more
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Information about Hotel Akumal Beach Resort

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Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Fan
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Full board
  • Restaurant
  • Hotel bar
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Massages
  • Beauty treatments
  • Sauna
  • Whirlpool

Other hotel information

  • City hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Gay friendly
  • Express check in and check out
  • Eurocard/Mastercard
  • Multilingual
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Laundry service
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