# 8 of 348 hotels in Berlin - Charlottenburg - Wilmersdorf

Hotel Palace Berlin(5 stars)

Budapester Str. 45 10787 Berlin View on map
Average rating
Recommended
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At a glance

  • Very friendly and helpful staff (1)
    "Very friendly and helpful staff" found in 1 review
    • " Very friendly and helpful staff " 
      5.658333333333334
      June 2011
  • Great hotel (1)
    "Great hotel" found in 1 review
    • " in short: the tenth visit, as you can get a bottle of wine as attention to remember knew and anytime again the sunny view my partner, myself and fellow of friends: great hotel and great friendly, with professional expertise service! You walk in and in this fast-moving ... " 
      5.758333333333333
      February 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.4
  • Service
    5.6
  • Location
    5.8
  • Gastronomy
    5.4
  • Sport & Leisure
    5.3

Rating breakdown

  • excellent
    268
  • very good
    32
  • acceptable
    3
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.902777777777779

Not cheap but reasonably priced luxury hotel, in the middle of the city. Variety of shopping options besides. Airporttransferbus on Promenadabstand. Staff nice and hifsberreit. Pool department and and. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.9166666666666665

27 November 2011 to 30 November 2011 we have three nights at the hotel Palace in Berlin in a classic deluxe room spent. As the facts and figures in the previous reviews, enough has been written, we would not repeat it again. We would like to highlight a few concrete points, the US stay bothered me (and there were more than and wanted). Our arrival was unfortunately quite messed up. When we pulled the car, we were met by a doorman not, but the first two po …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " in short: the tenth visit, as you can get a bottle of wine as attention to remember knew and anytime again the sunny view my partner, myself and fellow of friends: great hotel and great friendly, with professional expertise service! You walk in and in this fast-moving ... "  read hotel review
        5.758333333333333
        February 2012
  • Service
    Pros
Kristian
Hotel Palace Berlin
  • Recommended hotel
  • Couples
  • City break
  • May 2015
Great hotel, great location, great staff and good food and service. Our aircon didnt work but we got a discount because of this. The staff tried really hard to solve it, but apprarently it was because of the weather outside. I tend to get very hot in the night but my partner tends to get very cold. Unfortunately she were also really warm in the night, so it wasn't just me. I would recommend the hotel to anyone going to Berlin. read hotel review
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
Close
Susan
Four exceedingly happy guests
  • Recommended hotel
  • Friends
  • City break
  • April 2015
Excellent in every way, I have ticked not rate on a few questions because I did not use the facility or have any complaints. I reserved four single rooms for myself and three friends for our city break and we were upgraded on arrival to our amazement so very happy guests. I am writing this on behalf of my friends too and they will absolutely agree with me on 6 star rating for everything in your hotel. We enjoyed our stay in Berlin and would return again. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
Close
Andrej
Very good
  • Recommended hotel
  • Couples
  • Other stay
  • April 2015
it was nice and good, we were very pleased, good atmosphere, nice location, friendly staff. We were for the first time in Berlin and for sure we will repeat again. In that case we will try to arrange staying in your hotel. In any case we were allover happy spending those days with you. read hotel review
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
Close
Paul
Not really a 5-star experience
  • Hotel not recommended
  • Families
  • Proof of booking
  • Business trip
  • April 2015
The lamp next to the bed was broken and lose from the wall. The seats in the room were old and saggy. There was no antislip system in the shower. There were no mats in the bathroom. read hotel review
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    3.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
Close
Hilde
Very good hotel near the Europa-Center
  • Recommended hotel
  • Friends
  • Other stay
  • April 2015
The TV stopped working (the picture/screen "froze") about 13-14 times during the two evenings at the hotel. Such things should be in order. Complained twice and it was fixed twice, but the TV kept "freezing" (and therefore I mended it temporary myself several times). It was very annoying and "ruined" the general impression of an otherwise good hotel and stay. read hotel review
  • Room
    5.3
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
Close
Nanna Christine Margrethe
Very beautiful hotel in centrum
  • Recommended hotel
  • Friends
  • City break
  • April 2015
Very beautiful hotel with really nice, help full and service-minded staff. Delicious break fast and nice rooms. Good opportunity for sightseeing near the hotel: the Zoo, Kurfürstendamm(shopping), churches etc. Easy access to metro and bus(i recommend the metro). All in all very nice hotel that i will definitely recommend! :) read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Kain
10/10
  • Recommended hotel
  • Couples
  • City break
  • March 2015
All staff were extremely helpful and made us feel very welcome in Berlin. The hotel was clean throughout and the bed was very comfy. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    4.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
Close
John
First class hotel
  • Recommended hotel
  • Couples
  • City break
  • February 2015
Our city break in Berlin was extremely enjoyable at the Hotel Palace. The hotel is in an excellent location for immediate sightseeing and for easy access to the U-Bahn. Our room was spacious and very well appointed. The spa area was very enjoyable, especially after a day's sightseeing! It is, however, the staff who make this such an excellent choice of hotel. At all times, they were polite, friendly, helpful and courteous and certainly ensured our stay was such a happy one. Thank you. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Håkan
Sauna rules
  • Recommended hotel
  • Couples
  • City break
  • January 2015
The sauna shouldn't have been called a finnish sauna because it had german rules. If we now about the silly german rules we hadn't payed for the sauna. read hotel review
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    3.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    4.5
    Size of the room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
Close
Vincent
Excellent place!
  • Recommended hotel
  • Singles
  • Business trip
  • January 2015
Best place to discover Berlin! Wonderful adress, excellent service, nice room and very friendly team. I had a perfect stay! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Read all hotel reviews

Information about Hotel Palace Berlin

Hotel Information

hotel.de

hotel.de *

Hotel Palace, Berlin   On your romantic retreat, experience a taste of the royal life at the lavishly luxurious 5.5 star Hotel Palace in Berlin. Located amidst the designer boutiques of Kurfurstendamn and directly opposite the Berlin Zoo, the sublime and superior accommodation is guaranteed to exceed all of your high expectations. A critically acclaimed Michelin restaurant, superb service and a sumptuous spa will ensure guests leave with unforgettable memories of their stay. In the state of the art fitness suite, personal trainers are on hand to tailor your work out while expertly trained therapists offer a range of nourishing treatments in the wonderful beauty centre. Warm, attentive staff at the 24 hour front desk can offer insightful advice regarding s, which include the majestic Brandenburg Gate and fashionable East Side Gallery.   Charcoal tones and vibrant accents of colour are painted upon the rich canvas of the beautiful rooms; the most superior elements of classic and modern décor are combined in these fabulous rooms. Sink into the sumptuous depths of the king size bed to enjoy the crisp picture of 32 inch flat screen television while sipping a chilled bottle of French champagne from the mini-bar. If you're loathe to leave the lavish luxury of your room, a 24 hour rooms service allows you to dine in comfort and privacy. Indulgently spacious bathrooms feature marble fixtures, deep bathtubs and exclusively designed toiletries. Don your soft, complimentary bathrobe and follow the inviting aromas of the spa to nourish mind, body and soul; submerge yourself in the steamy depths of the steam room, or revitalise your body in the Turkish inspired spa.   After an unrivalled night of refreshing rest amidst the crisp sheets and soundproofed windows, wander downstairs for a beautifully presented breakfast buffet in the opulent dining area; rich pastries, vibrant fruit and premium continental meats are just a few of the delectable ingredients included. Watch the sun set upon the picturesque terrace before glamorising for a night of innovative gastronomy at the First Floor restaurant; awarded an esteemed Michelin star, the restaurant serves dynamically creative cuisine designed to accentuate delicate flavours. An extensive wine list compliments the fine fare, so complete your special sojourn with a bottle of exquisite wine. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Iron
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed
  • Hair dryer

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Cafe
  • Packed lunches

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper