# 21 of 299 hotels in Playa Del Carmen / Playacar

Hotel The Reef Playacar(4 stars)

Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar Show map
Hotel Pictures - Hotel The Reef Playacar
Average
Recommended
Trend

At a glance

  • Recommendable hotel (14)
    "Recommendable hotel" found in 14 reviews
    • " Recommendable hotel , good food, beautiful beach " 
      5.661111111111111
      May 2012
    • " Very nice small hotel with about 200 beds, that is right on the beach. 20 minute walk to the city center. The guests ... " 
      4.769444444444445
      November 2011
    • " Super value for money " 
      4.641666666666667
      April 2012
    • " We have with the family and friends a week spent in the hotel and were already often in the Riviera Maya. But the value for money surprised us really. We will be back. Also the size of the hotel is pleasant, as you don't get ... " 
      4.641666666666667
      April 2012
    • " ... was always cold, no seasoning and there was always the same, roast, cauliflower, brussel sprouts and potatoes, if it was then unfortunately cold fish, we had expected something different from a four star hotel . The staff was friendly. The rooms are badly in need of refurbishment! Often there were at noon ... " 
      3.097222222222222
      September 2011
    • " Great hotel & absolutely recommendable nonetheless! " 
      5.341666666666666
      April 2012
    • " Very good price /performance ratio; all inclusive includes everything including cocktails; all very friendly, ... " 
      5.75
      May 2011
    • " small hotel villa garden in the jungle. Although the hotel is already older, everything was in a clean ... " 
      4.794444444444443
      February 2012
    • " ... the restaurant ( breakfast, lunch and dinner) and ends to end on a good note, again a few steps downhill on schneeweisen Caraïbes beach with a view of the lying off Cozumel. The entire area is clean and tidy . During our stay were individual Grünbeete newly planted, but no disturbances of the hotel ... " 
      4.916666666666667
      May 2012
    • " ... sauce, pizza, Gulasch, fish, etc.. ). Also for children is this hotel without further recommendable, our daughter (6) during the whole time very felt at ease. The beach right on the hotel is clean , the offered couches are relaxed and well arranged and has plenty of space at the beach. Sun ... " 
      4.916666666666667
      May 2012
    • " Mexico-fans and we have never been so disappointed. This hotel was in no way a four star hotel . The drinks were unlovingly in plastic cups. In the evening there was no possibility was to ... " 
      2.586111111111111
      September 2011
    • " ... of the garden. (If you bad luck had, had a room at the back and a view of the fence and the other hotel!) the complex had about 12 bungalows, the really nicely placed. You have not the feeling in a large hotel complex, it was right, homey, the majority of the guests were Americans, then German speaking, ... " 
      3.6666666666666665
      November 2011
    • " ... sauce). the food uS not always tasty! The À-La-Carte restaurant were better and recommendable nonetheless. (some courts must be paid) in the Snack-bar there was fast food. All restaurants were clean and tidy . tip we gave every other day. We were served but always immediately. " 
      3.6666666666666665
      November 2011
    • " In the very beautiful clean hotel and villas section of playacar, on foot or by taxi close to Playa del Carmen. " 
      5.666666666666667
      January 2012
  • Courteous staff (7)
    "Courteous staff" found in 7 reviews
    • " ... the Playa del Carmen. The only restaurant with sea view. In the off season enough umbrellas, beach chairs generally adequate. Also sufficient towels during our stay. Very hardworking, polite and courteous staff in the entire property. No pushy (therefore pleasant) entertainment. Quality of the drinks at ... " 
      5.222222222222222
      July 2011
    • " Very nice small hotel with about 200 beds, that is right on the beach. 20 minute walk to the city center. The guests were mostly US American. Unfortunately suffers from the friendliness of the staff , except one is as much tip. The food is okay, the change could be bigger. " 
      4.769444444444445
      November 2011
    • " Very good price/performance ratio; all inclusive includes everything including cocktails; all very friendly, helpful staff ; ideal location for excursions; very nice beach; pleasant animation, not too importunately; ... " 
      5.75
      May 2011
    • " the staff are very friendly and attentive . the service is perfect. no long waiting periods at drinks to obtain also during rush hour. ... " 
      5.5
      November 2011
    • " the staff are very friendly and attentive. the service is perfect . no long waiting periods at drinks to obtain also during rush hour. English spoken -but it also ... " 
      5.5
      November 2011
    • " the staff were very friendly ! Most came a short Ola or a friendly Nod. the staff at reception and in the restaurants all ... " 
      3.6666666666666665
      November 2011
    • " Three-storey bungalows, a bit jungle, beautiful beach, good service , good food, Rodents, nice people, everything very clean and it is constant cleaned, painted and ... " 
      5.666666666666667
      January 2012
  • Good food (7)
    "Good food" found in 7 reviews
    • " Recommendable hotel, good food , beautiful beach " 
      5.661111111111111
      May 2012
    • " ... 200 beds, that is right on the beach. 20 minute walk to the city center. The guests were mostly US American. Unfortunately suffers from the friendliness of the staff, except one is as much tip. The food is okay , the change could be bigger. " 
      4.769444444444445
      November 2011
    • " ... The food is in comparison to the opinion of many other here absolutely not monotonous, because, in addition to the big buffet restaurant there are also 2 à la carte restaurant, where you can have excellent food and snack bar, in which you itself around the hour can serve. Particularly stylish is the beach ... " 
      5.341666666666666
      April 2012
    • " ... location for excursions; very nice beach; pleasant animation, not too importunately; mostly American and Canadian guests, sometimes somewhat louder, but otherwise very sociable and friendly, the food was varied , every morning fresh fruit and freshly squeezed juices, there was also an Italian and a Mexican ... " 
      5.75
      May 2011
    • " ... hotel in a great location direct at the beach, on the outskirts of playacar, playa del Carmen location. The center with multiple purchaseand entertainment easily accessible on foot. Delicious varied food . Good cocktails and snacks. Safe and quiet Hotelbnlage. The only downside: badly soundproofed ... " 
      5.683333333333334
      February 2012
    • " ... a great location direct at the beach, on the outskirts of playacar, playa del Carmen location. The center with multiple purchaseand entertainment easily accessible on foot. Delicious varied food. Good cocktails and snacks. Safe and quiet Hotelbnlage. The only downside: badly soundproofed rooms. " 
      5.683333333333334
      February 2012
    • " Three-storey bungalows, a bit jungle, beautiful beach, good service, good food , Rodents, nice people, everything very clean and it is constant cleaned, painted and repair " 
      5.666666666666667
      January 2012

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    4.6
  • Service
    4.6
  • Location
    5.4
  • Gastronomy
    4.6
  • Sport
    4.9

Rating breakdown

  • Excellent
    24
  • Very Good
    13
  • Acceptable
    3
  • Poor
    3
  • Terrible
    0
Read all hotel reviews

Summary of guest reviews by categories

  • " Recommendable hotel, good food, beautiful beach "  Read more
    5.661111111111111
    May 2012
  • " Very nice small hotel with about 200 beds, that is right on the beach. 20 minute walk to the city center. The guests ... "  Read more
    4.769444444444445
    November 2011
  • " Super value for money "  Read more
    4.641666666666667
    April 2012
  • " We have with the family and friends a week spent in the hotel and were already often in the Riviera Maya. But the value for money surprised us really. We will be back. Also the size of the hotel is pleasant, as you don't get ... "  Read more
    4.641666666666667
    April 2012
  • " ... was always cold, no seasoning and there was always the same, roast, cauliflower, brussel sprouts and potatoes, if it was then unfortunately cold fish, we had expected something different from a four star hotel. The staff was friendly. The rooms are badly in need of refurbishment! Often there were at noon ... "  Read more
    3.097222222222222
    September 2011
  • " Great hotel & absolutely recommendable nonetheless! "  Read more
    5.341666666666666
    April 2012
  • " Very good price/performance ratio; all inclusive includes everything including cocktails; all very friendly, ... "  Read more
    5.75
    May 2011
  • " small hotel villa garden in the jungle. Although the hotel is already older, everything was in a clean ... "  Read more
    4.794444444444444
    February 2012
  • " ... the restaurant ( breakfast, lunch and dinner) and ends to end on a good note, again a few steps downhill on schneeweisen Caraïbes beach with a view of the lying off Cozumel. The entire area is clean and tidy. During our stay were individual Grünbeete newly planted, but no disturbances of the hotel ... "  Read more
    4.916666666666667
    May 2012
  • " ... sauce, pizza, Gulasch, fish, etc.. ). Also for children is this hotel without further recommendable, our daughter (6) during the whole time very felt at ease. The beach right on the hotel is clean, the offered couches are relaxed and well arranged and has plenty of space at the beach. Sun ... "  Read more
    4.916666666666667
    May 2012
  • " Mexico-fans and we have never been so disappointed. This hotel was in no way a four star hotel. The drinks were unlovingly in plastic cups. In the evening there was no possibility was to ... "  Read more
    2.586111111111111
    September 2011
  • " ... of the garden. (If you bad luck had, had a room at the back and a view of the fence and the other hotel!) the complex had about 12 bungalows, the really nicely placed. You have not the feeling in a large hotel complex, it was right, homey, the majority of the guests were Americans, then German speaking, ... "  Read more
    3.6666666666666665
    November 2011
  • " ... sauce). the food uS not always tasty! The À-La-Carte restaurant were better and recommendable nonetheless. (some courts must be paid) in the Snack-bar there was fast food. All restaurants were clean and tidy. tip we gave every other day. We were served but always immediately. "  Read more
    3.6666666666666665
    November 2011
  • " In the very beautiful clean hotel and villas section of playacar, on foot or by taxi close to Playa del Carmen. "  Read more
    5.666666666666667
    January 2012
  • " relatively small area right next to the sea close to Playa del Carmen. already getting old but very clean. mostly by ... "  Read more
    5.5
    November 2011
  • " ... where you can have excellent food and snack bar, in which you itself around the hour can serve. Particularly stylish is the beach bar, in which you pleasurable delicious cocktails shuffle and the great view of the sea can enjoy. Also here the staff were always nice and accommodating. The hotel beach was cleaned ... "  Read more
    5.341666666666666
    April 2012
  • " Very beautiful, traditional looking hotel in a great location direct at the beach, on the outskirts of playacar, playa del Carmen location. The center with ... "  Read more
    5.683333333333334
    February 2012
  • " Friendly run hotel with great beach area "  Read more
    4.916666666666667
    May 2012
  • " ... the Playa del Carmen. The only restaurant with sea view. In the off season enough umbrellas, beach chairs generally adequate. Also sufficient towels during our stay. Very hardworking, polite and courteous staff in the entire property. No pushy (therefore pleasant) entertainment. Quality of the drinks at ... "  Read more
    5.222222222222222
    July 2011
  • " Very nice small hotel with about 200 beds, that is right on the beach. 20 minute walk to the city center. The guests were mostly US American. Unfortunately suffers from the friendliness of the staff, except one is as much tip. The food is okay, the change could be bigger. "  Read more
    4.769444444444445
    November 2011
  • " Very good price/performance ratio; all inclusive includes everything including cocktails; all very friendly, helpful staff; ideal location for excursions; very nice beach; pleasant animation, not too importunately; ... "  Read more
    5.75
    May 2011
  • " the staff are very friendly and attentive. the service is perfect. no long waiting periods at drinks to obtain also during rush hour. ... "  Read more
    5.5
    November 2011
  • " the staff are very friendly and attentive. the service is perfect. no long waiting periods at drinks to obtain also during rush hour. English spoken -but it also ... "  Read more
    5.5
    November 2011
  • " the staff were very friendly! Most came a short Ola or a friendly Nod. the staff at reception and in the restaurants all ... "  Read more
    3.6666666666666665
    November 2011
  • " Three-storey bungalows, a bit jungle, beautiful beach, good service, good food, Rodents, nice people, everything very clean and it is constant cleaned, painted and ... "  Read more
    5.666666666666667
    January 2012
  • " the staff were very friendly! Most came a short Ola or a friendly Nod. the staff at reception and in the restaurants all spoke English. The cleaning Forces spoke Spanish. German nobody spoke. the cleaning of the rooms was ... "  Read more
    3.6666666666666665
    November 2011
  • " pretty complex, bad service plus insider tips "  Read more
    4
    December 2011
  • " Recommendable hotel, good food, beautiful beach "  Read more
    5.661111111111111
    May 2012
  • " ... 200 beds, that is right on the beach. 20 minute walk to the city center. The guests were mostly US American. Unfortunately suffers from the friendliness of the staff, except one is as much tip. The food is okay, the change could be bigger. "  Read more
    4.769444444444445
    November 2011
  • " ... The food is in comparison to the opinion of many other here absolutely not monotonous, because, in addition to the big buffet restaurant there are also 2 à la carte restaurant, where you can have excellent food and snack bar, in which you itself around the hour can serve. Particularly stylish is the beach ... "  Read more
    5.341666666666666
    April 2012
  • " ... location for excursions; very nice beach; pleasant animation, not too importunately; mostly American and Canadian guests, sometimes somewhat louder, but otherwise very sociable and friendly, the food was varied, every morning fresh fruit and freshly squeezed juices, there was also an Italian and a Mexican ... "  Read more
    5.75
    May 2011
  • " ... hotel in a great location direct at the beach, on the outskirts of playacar, playa del Carmen location. The center with multiple purchaseand entertainment easily accessible on foot. Delicious varied food. Good cocktails and snacks. Safe and quiet Hotelbnlage. The only downside: badly soundproofed ... "  Read more
    5.683333333333334
    February 2012
  • " ... a great location direct at the beach, on the outskirts of playacar, playa del Carmen location. The center with multiple purchaseand entertainment easily accessible on foot. Delicious varied food. Good cocktails and snacks. Safe and quiet Hotelbnlage. The only downside: badly soundproofed rooms. "  Read more
    5.683333333333334
    February 2012
  • " Three-storey bungalows, a bit jungle, beautiful beach, good service, good food, Rodents, nice people, everything very clean and it is constant cleaned, painted and repair "  Read more
    5.666666666666667
    January 2012
  • " Too bad such a nice facility with bad food! "  Read more
    3.097222222222222
    September 2011
  • " the staff are very friendly and attentive. the service is perfect. no long waiting periods at drinks to obtain also during rush hour. English spoken -but it also tried to speak German. the rooms were very clean. "  Read more
    5.5
    November 2011
Katharina
Germany
  • Couple
  • Age 19-25
12 Other hotel reviews
5.0
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
The staff was always very fr eundlich and hard to fulfill every wish. Especially with the guys at the bars we had a lot of fun! About tips, of course, everyone and it is also one or another desire a bit quicker meet, was but not a must. We found to be very positive the cleanliness of the rooms, everything was spotless. In the pool on the other hand you could often not so closely, which however also not surprising if various americans from 9a at 5 continuous in the pool at the bar sit. With english one comes because of the … read more
Christiane
Germany
  • Couple
  • Age 46-50
2 Other hotel reviews
4.3
Rated:  
  • 3 to 5 days
  • Beach
  • Hotel not recommended
Urgent renovation the room! Staff at the reception very unfriendly and indignant with complaints! The complex very nice! … read more
4.8
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
Give oneself all very much trouble, in enigen only, if the tips true. German hardly speaks and if then only a couple brocken, but mile english one gets ahead very well and a bit of spanish you are looking forward very. The rooms sometimes was cleaned very late, but always spotless. Child care does not exist and for disabled people is it not convenient, as the first pool are the very many stages are. A doctor does not exist in the hotel. You have to either drive or for the duplicate a to the hotel %blank%. We had no complaints, … read more
Bernd
Germany
  • Couple
  • Age 61-65
1 Other hotel reviews
5.9
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
It is a hotel to be comfortable, it's all true. Very positive was the mexican choice of food. The offered excursions fit also. The dschungelkaffee is recommendable. The teilrenovierungen of different areas do not disturb. … read more
Juliane
Germany
  • Couple
  • Age 26-30
1 Other hotel reviews
5.3
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
In october we stayed for 2 weeks in Mexico and found the hotel ok. At the time of our stay it was renovated and therefore should the present situation be better. Annoying is, that in the catalog not specified was, that it all inclusive plus gives. This must be locally book, if you at the beach bar drinks would like to have. The entertainment program was perfect. beach volleyball and everything your heart desires. … read more
Read all hotel reviews

Information about Hotel The Reef Playacar

Take advantage of the benefits offered by HotelManager:

  • Quality analyses provided by hotel reviews
  • Update news about your hotel
  • Present your hotel by creating a hotel profile and publishing pictures
  • All for free

Add hotel description now

Hotel description *

  • Location
    This comfortable beach hotel is located on the beautiful Mexican, Caribbean beach of the Riviera Maya, just 60 km south of Cancún. A comfortable 1 km walk from the hotel, guests will find the town centre of Playa del Carmen with a diverse range of shops, restaurants, bars, cafés and various entertainment venues. Guests may enjoy the kilometre-long, soft white-sand beach of Playa del Carmen and the warm, turquoise-blue waters of the Caribbean Sea. Cancún is around 45 minutes away by car, and there is a ferry stop around a 15-minute walk away, from which tourists may reach the island of Cozumel, just a 45-minute boat trip away.
  • Facilities
    Renovated in 2005, this hotel comprises a 3-storey main building with a total of 202 rooms. The hotel offers its guests a foyer with a 24-hour reception desk. A shop and a show hall are to be found within the complex, as well as a beauty salon, a full service spa, 6 various bars, an ice cream parlour, an air-conditioned events hall and 3 restaurants. In addition, the building features public Internet access (fees apply) and a laundry service, as well as a kids' club for younger guests (aged 4-12 years), which offers a range of activities. For an additional fee, guests may make use of the babysitting service. Parking facilities are also provided.
  • Rooms
    The comfortable rooms each come with an en suite bathroom, shower, bathtub, hairdryer, direct dial telephone, satellite/cable TV, Internet access (fees apply), alarm clock, ironing facilities, ceiling fan, hire safe and mini fridge. Each of these tastefully furnished rooms also comes with a balcony.
  • Sports/Entertainment
    Guests may make use of the 2 pools with adjoining children's paddling area. A sun terrace offers sun loungers, parasols and a snack bar (sun loungers and bathing towels are available free of charge on the beach). Various water sports are available on the beach. Sports enthusiasts have the opportunity to play a game of tennis (flood-lit hard court available; additional fees apply), table tennis, volleyball, pool/snooker or bocce. A golf course can be found around 500 m from the hotel, and guests whishing to keep fit can make use of the in-house gym. Additionally, guests may try out aerobics or take a bike into the town. A daily and nightly entertainment programme for adults is also offered.
  • Meals
    As a part of the all-inclusive package offered by the hotel, guests may enjoy 2 à la carte restaurants, an à la carte snack bar and an ice cream parlour. Guests are also served buffets for breakfast, lunch and dinner.
read more see hotel amenities
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • CD Player
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Full board
  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Volleyball

Spa offers

  • Spa centre
  • Beauty treatments
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • City hotel
  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Eurocard/Mastercard
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Laundry service
read hotel information