# 23 of 218 hotels in Ischgl

Hotel Trofana Royal(5 stars)

Dorfstraße 95 6561 Ischgl View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.7
  • Room
    5.7
  • Service
    5.6
  • Location
    5.6
  • Gastronomy
    5.8
  • Sport & Leisure
    5.5

Rating breakdown

  • excellent
    12
  • very good
    1
  • acceptable
    1
  • poor
    0
  • terrible
    0
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Daniel
Does not four star promise.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
Some coworkers at the reception as well as the chef de service/restaurant manager hr zügerer the nose far above and take even more important than the guest actually are. This reduces the hospitality and also the impression at entering the house respectively of the restaurants, unfortunately a little. Counterproductive for a 5 star superior hotel. %singlelinebreak % On arrival, no welcome drinks. %singlelinebreak % %singlelinebreak % Considering, that the Burj Al Arab in Dubai from the press as 6 star hotel is, officially, with 5 stars conclusion. If you a 5 star superior hotel bills, must have been exceptional offer ... and always and exclusively to first see. We have at the trofana royal missed something. %doublelinebreak % The main restaurant offers a very good breakfast buffet with quality, more exquisite and a wide variety of choice. The dinner however disappointed both in quality, selection and presentation. The service is impeccable, efficient and friendly. %doublelinebreak % The wellness and spa area is not up-to-date anymore and not even deserve 4 stars. The saunas and steam rooms are too small, too narrow and for the number of rooms they offer much too little space (the renovation is for summer 2014 promised). The brine pool is nice, but also much too small. %singlelinebreak % To be highlighted was but the immaculate care and maintenance of the area and also applies to the whole house (including garage, hallways and the rather hidden rooms). %doublelinebreak % For the bad behavior of some guests the hotel can do nothing, tolerated if this behaviour but despite thick budget not be. Otherwise, the german guests soon once from. %doublelinebreak % The newer rooms in the south - and west wing are very spacious, furnished to a high standard and deserve the title 'very good'. You felt comfortable and appreciates the ambiance. The bathroom in our double room grand deluxe could not be heated, the floor and the small towel warmer the whole time remained cold. Also a complaint brought no improvement. %doublelinebreak % Especially worth mentioning is the Paznaunerstube, the gourmet restaurant of the hotel. What is at the highest level is offered not only style, but also great. From the best service, on the setting up a culinary delight. The team around the high-decorated Martin sieberer deserves our greatest thanks, simply sensational and highly recommended. %doublelinebreak % Ischgl true today as a byword for Gaudi- and eventtourismus with mostly ausuferndem après ski. A hotel like the trofana royal should from it noticeably raise or voluntarily on a do without to star. The once good reputation of the house passes increasingly, if the host does not come up with something left. %singlelinebreak % Subjective impression: good 5 star hotel, but with little charisma and little character. read hotel review
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    4.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    3.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    3.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    4.0
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Information about Hotel Trofana Royal

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Breakfast in the room

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Spa centre
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Multilingual
  • Information desk
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service