# 109 of 109 hotels in Medina

Hotel Shaza Al Madina(5 stars)

Opp Masjid Al Nabawy, PO Box 25517, Central District View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.8
  • Room
    3.8
  • Service
    4.5
  • Location
    4.2
  • Gastronomy
    3.8
  • Sport & Leisure
    0.0

Rating breakdown

  • excellent
    1
  • very good
    0
  • acceptable
    2
  • poor
    0
  • terrible
    0
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Disappointing
  • Hotel not recommended
  • Families
  • City break
  • November 2015
My expectations were quite high before I went to this place but I left disappointed. Sadly its not even an old property and already seems to be looking run down. Apparently there is a massive renovation planned but until then I would stay elsewhere. read hotel review
  • Gastronomy
    2.8
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    2.0
  • Room
    3.0
    Size of the room
    2.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    4.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Location
    3.7
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    4.0
    Family friendliness
    4.0
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Extremely poor
  • Hotel not recommended
  • Families
  • Other stay
  • November 2015
The hotel is really run down and aged. Its a shame to pay such high prices. Location is near the holy mosque but rooms are dark and poorly maintained. Breakfast an utter disappointment. I believe I,m not the only one mentioning this and the hotel has started renovation. Until then I will stay away from this property. read hotel review
  • Location
    4.0
    Transportation connection and available excursions
    4.0
    Proximity to shopping areas
    4.0
  • Room
    3.3
    Size of the room
    3.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Hotel
    3.3
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
    Family friendliness
    4.0
    Disabled-friendly
    4.0
  • Service
    3.5
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    3.0
  • Gastronomy
    3.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    3.0
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Rabia
Spiritual journey to Al Medinah Al Mukarramah
  • Recommended hotel
  • Families
  • Other stay
  • May 2014
Booked a superior room but was upgraded to a suite.Excellent variety of food at breakfast with various Chefs on hand making fresh food.food was replenished very quickly and various senior staff were on hand to oversee the smooth running of the restraurant read hotel review
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Proximity to shopping areas
    5.0
  • Room
    5.3
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Read all hotel reviews

Information about Hotel Shaza Al Madina

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Phone
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Cable TV
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Wake up call/Alarm clock

Gastronomy

  • Welcome cocktail
  • Restaurant
  • Hotel bar
  • Breakfast buffet

Spa offers

  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Car hire
  • Wifi
  • Newspaper
  • Laundry service