# 1 of 5 hotels in Santa Cruz

Hotel Vila Gale Santa Cruz(4 stars)

Rua de Sao Fernando 5 9100-157 Santa Cruz View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.5
  • Service
    5.4
  • Location
    4.7
  • Gastronomy
    5.1
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    44
  • very good
    16
  • acceptable
    1
  • poor
    0
  • terrible
    0
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The most helpful positive review

4.872222222222223

If you are not the whole day in the hotel, but the island, is certainly well cared for. The short way from the airport and the direct location at the ocean were crucial for us. The rooms are clean and tidy and with the catalog description. We had only booked with breakfast. There was everything you need, but really each day the same. In the restaurant could the cleanliness be improved, at first glance it's ok, but with the place mats or under the tables n …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.6666666666666665

The hotel is in the general in clean and modern condition. The approximately 230 rooms are u-shaped arranged and in the middle is a pool. A garden or similar to stay a while you will not find here before. It were many british people and german in this hotel and a few locals. The most of the guests had half board. We had all-inclusive. The average age amounted to about 55 years. …  read hotel review

read more Acceptable, Poor, Terrible reviews
Siegfried
Hotel for feeling well
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2014
A hotel which one recommend can. The situation in the airport is in no way annoying einflugsbereich. Anytime again read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    5.0
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Horst
Top hotel, environment east.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
Medium sized hotel. All in all a good 4 star standard in all areas except food. Condition and cleanliness: perfect. Half-board and universe inclusive. Wi-fi in the lobby area, in the rooms 5 Euro /day. Guests: german, englishmen mainly. Guest structure in the january naturally mostly seniors. read hotel review
  • Location
    4.0

    Right on the beach. (rocky beach, strong surf, water shoes advisable, not too attractive.) Airport in view and earshot. (i personally didn't bother us, since little air traffic.) Shopping: 0, night life: 0, some restaurants and lunches in the vicinity, not very attractive. Santa Cruz even a sleepy place, where is nothing to do. Hardly any infrastructure for tourists. Hotel lies in the middle in the place, therefore noise from yappy type dogs or similar.

  • Gastronomy
    5.0

    Restaurant on the ground floor with ocean view: nice! Pool bar, evening bar right next to it. Everything was in order. Breakfast: the usual hotelmix in southern countries. But: time grain coffee and no automatenplörre! Dinner varied. Soup, salad buffet, dessert always great. Main courses sometimes took some getting used to, or too little selection, but sometimes also great and varied. Cleanliness in the restaurant: top!

  • Sport & Leisure
    5.0

    No animation in the january. One evening the for Madeira usual folkshow with a dance group. Pool: nicely arranged but unfortunately not usable, since freezing. Beach chairs: at january sufficiently, safe in the summer, too few. Umbrellas not available, should even in winter for sensitive skin types, but available.

  • Room
    5.0

    Rooms modern and comfortable. Size sufficiently however not excessive. No drawers or shelves outside the cabinet, with things store to may. Tv: yes, balcony: yes, ac: yes, minibar: yes, telephone: yes. Big plus: free safety deposit box! Bathroom: well equipped.

  • Service
    5.0

    Friendliness everywhere top. Foreign language skills: german rather little (also at the reception), with english. Room cleaning was great.

  • Hotel
    5.0

    Medium sized hotel. All in all a good 4 star standard in all areas except food. Condition and cleanliness: perfect. Half-board and universe inclusive. Wi-fi in the lobby area, in the rooms 5 Euro /day. Guests: german, englishmen mainly. Guest structure in the january naturally mostly seniors.

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Julia
Tasteful, calm and enjoyable hotel.
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
It is a very nice hotel in a good quiet location in a small, nice fishing village. It was just as good as we imagined it. The staff was incredibly helpful, friendly and courteous. Two very small restriction there was: before new year's eve, the hotel was incredibly full and unfortunately also the meals/drinks and the service was a bit deteriorated. And there was absolutely no entertainment or entertainment. That was somewhat unfortunate. All in all a really recommendable hotel. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
  • Room
    5.8
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
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Sven
New year 2013/2014.
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • December 2013
If you are not the whole day in the hotel, but the island, is certainly well cared for. The short way from the airport and the direct location at the ocean were crucial for us. The rooms are clean and tidy and with the catalog description. We had only booked with breakfast. There was everything you need, but really each day the same. In the restaurant could the cleanliness be improved, at first glance it's ok, but with the place mats or under the tables needed to be cleaned better. In the center (5 minutes walk), there are small restaurants ..., in which one well and favorably and traditional food. Our recommendation is the bistro right from the church, across the bank! The shuttle bus from the hotel is a fine thing, but you should reserve ahead. Alternatively runs in the immediate vicinity of the Sam-bus and you can get the whole day for €2.70 per person after Funchal and still the surrounding area. Einkaufstechnisch the place is not so well stocked, but just across the street from the hotel there is a small liquor store with plenty of choice and at normal prices. We have our rented car directly at the airport (either with the taxi for about €7.00 drive or small walk there, takes 20 minutes). The airplanes did we absolutely didn't bother us, on the contrary, it was even quite exciting and sleep was no air traffic more! For a future hike we would book this hotel again. read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Location
    4.7
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    4.7
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
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Rita & Hubert
Super and certainly want to go.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2013
A very clean hotel with good service and exceptionally friendly and helpful staff. Always again! read hotel review
  • Room
    6.0

    Everything was good and very clean, and very spacious.

  • Sport & Leisure
    6.0

    Best location with view of the sea.

  • Gastronomy
    5.0

    The buffet was varied, plentiful and delicious.

  • Service
    6.0

    Everything was fully satisfactory. There was nothing to complain about.

  • Hotel
    6.0

    A very clean hotel with good service and exceptionally friendly and helpful staff. Always again!

  • Location
    6.0

    Great is the direct location to the sea and the beautiful old original place Santa Cruz. Two minutes walk. The nice and friendly nature of local holiday enhanced.

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Information about Hotel Vila Gale Santa Cruz

Hotel Information

hotel.de

hotel.de *

Business hours of reception: 24 hours Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Hotel safe
  • Phone
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • City hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Gay friendly
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Laundry service