# 1 of 6 hotels in Santa Cruz

Hotel Vila Gale Santa Cruz(4 stars)

Rua de Sao Fernando 5 9100-157 Santa Cruz View on map
Average rating
Recommended
Trend

At a glance

  • Great hotel (12)
    "Great hotel" found in 12 reviews
    • " Great hotel in vicinity of the airport, so after arrival fast and easy reachable. Only moderate noise with ... " 
      5.476190476190475
      May 2012
    • " It is our expectations and presentation on the internet completely met. The hotel is recommendable ! The location in the entry lane did not bother us! Unfortunately no sandy beach on Madeira. " 
      5.085714285714286
      July 2012
    • " In this complex it is a in the year 2005 built hotel. In general the hotel is recommendable , what me and my wife however not really revealed is the Philosophies of the hotel. But, the one ... " 
      4.719047619047619
      May 2012
    • " ... they are no flowers to expect. Everything seemed very clean but sterile as in a OP hall! As mentioned no atmosphere in the whole hotel. With the selection of the meals I expect however for a four star hotel a bit more. The all-evening show cooking there is instead of, however you have to be lucky just ... " 
      4.719047619047619
      May 2012
    • " Good hotel , clean, recommendable " 
      4.707142857142857
      September 2012
    • " ... vicinity of the airport we as found very pleasant. The short transfer was super. The departures and arrivals of planes to watch was always a successful variety. The kindness and cleanliness in the hotel is excellent . We had only booked accommodation and breakfast, this us unfortunately not 100% -iG promised. ... " 
      5.438095238095237
      August 2012
    • " Very nice, quiet hotel , more something for set audience. Good food, but somewhat reserved presented. Very friendly ... " 
      5.207142857142857
      June 2012
    • " Great hotel despite vicinity of the airport " 
      5.3999999999999995
      July 2012
    • " Great hotel , very recommendable. Huge minus: for the failure of flights on nearby airport many of the in ... " 
      5.607142857142857
      July 2012
    • " Nice hotel for Exploring and relaxation " 
      5.464285714285714
      March 2012
    • " A wonderful hotel complex with a view of the start-and landing strip. We have the 'air show' not disturbing. The ... " 
      5.828571428571428
      June 2012
    • " Good hotel , but the food was just average " 
      4.183333333333333
      September 2012
  • The breakfast is very good (2)
    "The breakfast is very good" found in 2 reviews
    • " We were because of a round trip only one night in this hotel, however it is very clean and the room is big enough. The breakfast is very good , varied, with everything that you need, eggs (in all varieties ), yoghurt, sausage, cheese, ... " 
      4.707142857142857
      September 2012
    • " Very nice, quiet hotel, more something for set audience. Good food , but somewhat reserved presented. Very friendly staff. The Flight from the airport were always ... " 
      5.207142857142857
      June 2012
  • Very friendly staff (2)
    "Very friendly staff" found in 2 reviews
    • " Very nice, quiet hotel, more something for set audience. Good food, but somewhat reserved presented. Very friendly staff . The Flight from the airport were always an attraction, disturbed it us. " 
      5.207142857142857
      June 2012
    • " On arrival we felt immediately in good hands. The employees were all very friendly , with English one everywhere further. The room was nicely equipped. The extra bed is ... " 
      5.0738095238095235
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.5
  • Service
    5.3
  • Location
    4.8
  • Gastronomy
    4.8
  • Sport & Leisure
    4.7

Rating breakdown

  • excellent
    54
  • very good
    29
  • acceptable
    2
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.430555555555555

The hotel is situated in a very cute and well-kept town with easy access to Funchal. Santa Cruz has a nice promenade with well kept gardens and a playground. In the direct vicinity of the hotel are located in the town center various bars and restaurants, in which you can eat very well, if you from the unilateral dinner in the hotel enough has. The buffet in the evening at villa gale quite small, little varied and rather poor quality. The salad buffet is m …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.6666666666666665

The hotel is in the general in clean and modern condition. The approximately 230 rooms are u-shaped arranged and in the middle is a pool. A garden or similar to stay a while you will not find here before. It were many british people and german in this hotel and a few locals. The most of the guests had half board. We had all-inclusive. The average age amounted to about 55 years. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (12)
      Comments related to "Hotel in general" found in 12 reviews
      • " Great hotel in vicinity of the airport, so after arrival fast and easy reachable. Only moderate noise with ... "  read hotel review
        5.476190476190475
        May 2012
      • " It is our expectations and presentation on the internet completely met. The hotel is recommendable! The location in the entry lane did not bother us! Unfortunately no sandy beach on Madeira. "  read hotel review
        5.085714285714286
        July 2012
      • " In this complex it is a in the year 2005 built hotel. In general the hotel is recommendable, what me and my wife however not really revealed is the Philosophies of the hotel. But, the one ... "  read hotel review
        4.719047619047619
        May 2012
      • " ... they are no flowers to expect. Everything seemed very clean but sterile as in a OP hall! As mentioned no atmosphere in the whole hotel. With the selection of the meals I expect however for a four star hotel a bit more. The all-evening show cooking there is instead of, however you have to be lucky just ... "  read hotel review
        4.719047619047619
        May 2012
      • " Good hotel, clean, recommendable "  read hotel review
        4.707142857142857
        September 2012
      • " ... vicinity of the airport we as found very pleasant. The short transfer was super. The departures and arrivals of planes to watch was always a successful variety. The kindness and cleanliness in the hotel is excellent. We had only booked accommodation and breakfast, this us unfortunately not 100% -iG promised. ... "  read hotel review
        5.438095238095237
        August 2012
      • " Very nice, quiet hotel, more something for set audience. Good food, but somewhat reserved presented. Very friendly ... "  read hotel review
        5.207142857142857
        June 2012
      • " Great hotel despite vicinity of the airport "  read hotel review
        5.3999999999999995
        July 2012
      • " Great hotel, very recommendable. Huge minus: for the failure of flights on nearby airport many of the in ... "  read hotel review
        5.607142857142857
        July 2012
      • " Nice hotel for Exploring and relaxation "  read hotel review
        5.464285714285714
        March 2012
      • " A wonderful hotel complex with a view of the start-and landing strip. We have the 'air show' not disturbing. The ... "  read hotel review
        5.828571428571428
        June 2012
      • " Good hotel, but the food was just average "  read hotel review
        4.183333333333333
        September 2012
  • Location
    Pros
    • Is Central (1)
      Comments related to "Location" found in 1 review
      • " New hotel in a central location in Santa Cruz. Immediate vicinity of the airport, which is not really disturbing-more ... "  read hotel review
        5.464285714285714
        March 2012
  • Service
    Pros
    • Service Friendliness (2)
      Comments related to "Service" found in 2 reviews
      • " Very nice, quiet hotel, more something for set audience. Good food, but somewhat reserved presented. Very friendly staff. The Flight from the airport were always an attraction, disturbed it us. "  read hotel review
        5.207142857142857
        June 2012
      • " On arrival we felt immediately in good hands. The employees were all very friendly, with English one everywhere further. The room was nicely equipped. The extra bed is ... "  read hotel review
        5.0738095238095235
        August 2012
  • Food
    Pros
    • Quality (2)
      Comments related to "Food" found in 2 reviews
      • " We were because of a round trip only one night in this hotel, however it is very clean and the room is big enough. The breakfast is very good, varied, with everything that you need, eggs (in all varieties ), yoghurt, sausage, cheese, ... "  read hotel review
        4.707142857142857
        September 2012
      • " Very nice, quiet hotel, more something for set audience. Good food, but somewhat reserved presented. Very friendly staff. The Flight from the airport were always ... "  read hotel review
        5.207142857142857
        June 2012
  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " On arrival we felt immediately in good hands. The employees were all very friendly, with English one everywhere further. The room was nicely equipped. The extra bed is however not suitable for large persons ( turned our daughter feast). ... "  read hotel review
        5.0738095238095235
        August 2012
Horst
Top hotel, environment east.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • January 2014
Medium sized hotel. All in all a good 4 star standard in all areas except food. Condition and cleanliness: perfect. Half-board and universe inclusive. Wi-fi in the lobby area, in the rooms 5 Euro /day. Guests: german, englishmen mainly. Guest structure in the january naturally mostly seniors. Bewertung lesen
  • Lage und Umgebung
    4.0

    Right on the beach. (rocky beach, strong surf, water shoes advisable, not too attractive.) Airport in view and earshot. (i personally didn't bother us, since little air traffic.) Shopping: 0, night life: 0, some restaurants and lunches in the vicinity, not very attractive. Santa Cruz even a sleepy place, where is nothing to do. Hardly any infrastructure for tourists. Hotel lies in the middle in the place, therefore noise from yappy type dogs or similar.

  • Gastronomie
    5.0

    Restaurant on the ground floor with ocean view: nice! Pool bar, evening bar right next to it. Everything was in order. Breakfast: the usual hotelmix in southern countries. But: time grain coffee and no automatenplörre! Dinner varied. Soup, salad buffet, dessert always great. Main courses sometimes took some getting used to, or too little selection, but sometimes also great and varied. Cleanliness in the restaurant: top!

  • Zimmer
    5.0

    Rooms modern and comfortable. Size sufficiently however not excessive. No drawers or shelves outside the cabinet, with things store to may. Tv: yes, balcony: yes, ac: yes, minibar: yes, telephone: yes. Big plus: free safety deposit box! Bathroom: well equipped.

  • Service
    5.0

    Friendliness everywhere top. Foreign language skills: german rather little (also at the reception), with english. Room cleaning was great.

  • Sport und Unterhaltung
    5.0

    No animation in the january. One evening the for Madeira usual folkshow with a dance group. Pool: nicely arranged but unfortunately not usable, since freezing. Beach chairs: at january sufficiently, safe in the summer, too few. Umbrellas not available, should even in winter for sensitive skin types, but available.

  • Hotel
    5.0

    Medium sized hotel. All in all a good 4 star standard in all areas except food. Condition and cleanliness: perfect. Half-board and universe inclusive. Wi-fi in the lobby area, in the rooms 5 Euro /day. Guests: german, englishmen mainly. Guest structure in the january naturally mostly seniors.

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Julia
Tasteful, calm and enjoyable hotel.
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • December 2013
It is a very nice hotel in a good quiet location in a small, nice fishing village. It was just as good as we imagined it. The staff was incredibly helpful, friendly and courteous. Two very small restriction there was: before new year's eve, the hotel was incredibly full and unfortunately also the meals/drinks and the service was a bit deteriorated. And there was absolutely no entertainment or entertainment. That was somewhat unfortunate. All in all a really recommendable hotel. Bewertung lesen
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    4.8
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    3.0
    Sonstige Freizeitmöglichkeiten
    5.0
  • Zimmer
    5.8
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Sport und Unterhaltung
    4.7
    Qualität des Strandes
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
    Zustand und Qualität des Pools
    6.0
  • Gastronomie
    5.5
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    6.0
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Grit
New year 2013/2014.
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Wander- und Wellnessurlaub
  • December 2013
If you are not the whole day in the hotel, but the island, is certainly well cared for. The short way from the airport and the direct location at the ocean were crucial for us. The rooms are clean and tidy and with the catalog description. We had only booked with breakfast. There was everything you need, but really each day the same. In the restaurant could the cleanliness be improved, at first glance it's ok, but with the place mats or under the tables needed to be cleaned better. In the center (5 minutes walk), there are small restaurants ..., in which one well and favorably and traditional food. Our recommendation is the bistro right from the church, across the bank! The shuttle bus from the hotel is a fine thing, but you should reserve ahead. Alternatively runs in the immediate vicinity of the Sam-bus and you can get the whole day for €2.70 per person after Funchal and still the surrounding area. Einkaufstechnisch the place is not so well stocked, but just across the street from the hotel there is a small liquor store with plenty of choice and at normal prices. We have our rented car directly at the airport (either with the taxi for about €7.00 drive or small walk there, takes 20 minutes). The airplanes did we absolutely didn't bother us, on the contrary, it was even quite exciting and sleep was no air traffic more! For a future hike we would book this hotel again. Bewertung lesen
  • Gastronomie
    4.8
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    5.0
  • Lage und Umgebung
    4.7
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Zimmer
    5.3
    Größe des Zimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Service
    4.7
    Fremdsprachenkenntnisse des Personals
    4.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
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Rita & Hubert
Super and certainly want to go.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Wander- und Wellnessurlaub
  • November 2013
A very clean hotel with good service and exceptionally friendly and helpful staff. Always again! Bewertung lesen
  • Zimmer
    6.0

    Everything was good and very clean, and very spacious.

  • Sport und Unterhaltung
    6.0

    Best location with view of the sea.

  • Gastronomie
    5.0

    The buffet was varied, plentiful and delicious.

  • Service
    6.0

    Everything was fully satisfactory. There was nothing to complain about.

  • Hotel
    6.0

    A very clean hotel with good service and exceptionally friendly and helpful staff. Always again!

  • Lage und Umgebung
    6.0

    Great is the direct location to the sea and the beautiful old original place Santa Cruz. Two minutes walk. The nice and friendly nature of local holiday enhanced.

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Nicole
Great hotel to feel good and enjoy the vacation.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Wander- und Wellnessurlaub
  • August 2013
A nice hotel with very friendly staff in a beautiful location. Free shuttle to Funchal several times a day Annoying are the tourists (despite of the preserved hinweiszettels check-in) early in the morning to reserve beach chairs. Since the hotel should also consistent action. Wi-fi in the lobby free of charge in the room for an extra charge. Prices for fitness and wellness are but a bit excessive ( 11 Euro / tagespaß fitness) Bewertung lesen
  • Gastronomie
    5.0

    We booked with breakfast, which is also completely sufficient. The selection of cold cuts is every day the same and after 14 days you, that then. You can within 5 minutes walking distance there are several small, great, delicious and above all cheap restaurants reach. The quality and quantity was very good!

  • Service
    6.0

    The staff is very friendly and helpful, speak good english but also partly good german Unfortunately very little information on actions in the hotel itself.

  • Lage und Umgebung
    4.0

    Great is the proximity to the airport, so you really get a lot of holiday (drive 3-5 minutes) With buses Kaan surrounding town is (unfortunately, the transport system somewhat obscure but you would more information) We were mainly in Santa Cruz even

  • Hotel
    5.0

    A nice hotel with very friendly staff in a beautiful location. Free shuttle to Funchal several times a day Annoying are the tourists (despite of the preserved hinweiszettels check-in) early in the morning to reserve beach chairs. Since the hotel should also consistent action. Wi-fi in the lobby free of charge in the room for an extra charge. Prices for fitness and wellness are but a bit excessive ( 11 Euro / tagespaß fitness)

  • Zimmer
    5.0

    The room was well appointed, it was cleaned every day and had everything you need (even a bathtub), safe and the beds were in our opinion very comfortable. We had a partial view of the ocean to the airport, the aircraft noise but it didn't bother us (although some machines at night and early in the morning or land)

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Information about Hotel Vila Gale Santa Cruz

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This beach hotel in Santa Cruz (Madeira) is situated directly beside the sea. Funchal is just 15 minutes away, while Funchal airport is only 5 minutes from the hotel. The promenade and the aqua park are also nearby. There are also stony and pebble beaches in the area.
  • The hotel, which was built in 2006, has a total of 262 room on 4 floors, with 28 interconnected, 4 disability-friendly rooms and 4 Junior suites. It is fully air-conditioned with a lobby, lifts, 24-hour reception, hotel safe, bar, dining and parking facilities. It has congress centre (890 m²), room and laundry services, as well as a kids club and games room.
  • All rooms with en suite bathroom, balcony, air conditioning, individually adjustable central heating, direct dial phone, clock, satellite TV, CD / DVD player, radio, safe deposit box, hair-dryer, fax / modem connection, minibar, electronic security lock and 24 hour- room service.
  • It offers an outdoor swimming pool for adults and children, indoor swimming pool (for a fee) and spa facilities (for a fee/Jacuzzi, Turkish bath, Roman thermal, Vichy room, a gym, studio for classes, 4 massage and treatments rooms, physician's office. The nearest golf course is only 10 minutes away and the hotel provides a golf desk and clubs closet.
  • A breakfast buffet is served each morning.
  • The following are all accepted as methods of payment: American Express, MasterCard and VISA.
  • There is a transfer service to Funchal available.
  • Coming from Airport: From the arrivals terminal drive down to the main road, continue in the direction of Funchal, until seeing a signpost on the right for Santa Cruz. Take this road. At the end of this road turn left, where a signpost will indicate Santa Cruz Centro, drive under a bridge until reaching a roundabout, drive straight through this and keep going straight through a short tunnel until you reach a second roundabout. Drive round this roundabout and take the last exit, go down to the centre of Santa Cruz, then take the first road to your right, crossing over a short bridge. Guests will find the hotel on the left side after crossing the bridge.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking

Room amenities

  • Additional childrens' bed
  • Computer connection
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Breakfast in the room
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Gay friendly
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Dry cleaning