# 4 of 135 hotels in Bad Hofgastein

Hotel Norica - Thermenhotels Gastein(4.5 stars)

Kaiser-Franz-Platz 3 5630 Bad Hofgastein View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.7
  • Room
    5.6
  • Service
    5.8
  • Location
    5.6
  • Gastronomy
    5.8
  • Sport & Leisure
    5.8

Rating breakdown

  • excellent
    201
  • very good
    3
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews
Hans-Christian
Excelent hotel, very friendly staff, super food
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • February 2015
This was the third time in a row my kids and I visited this hotel and as always the cleanliness, hospitality, service and food was superior. The hotel has free wi-fi. read hotel review
  • Service
    6.0

    The rooms are nicely cleaned every day with plenty of towels for use in the associated thermal bath. Staff is always friendly and masters at least English on top of German.

  • Gastronomy
    6.0

    Super food for both breakfast (buffet with EVERYTHING), after-skiing snack and dinner (4 courses). Children can always choose something else than the today's menu.

  • Hotel
    6.0

    This was the third time in a row my kids and I visited this hotel and as always the cleanliness, hospitality, service and food was superior. The hotel has free wi-fi.

  • Sport & Leisure
    6.0

    Super with direct underground access to the local thermal baths and sauna. Even though the hotel itself hosts a pool, spa and sauna.

  • Location
    6.0

    We have been there for skiing and the ski-bus leave just outside the hotel. A very nice mountain-valley village.

  • Room
    5.0

    The room is more than OK for a family, has a nice balcony, tv, safe and a good bathroom.

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Sylwester
Great hotel to go skiing
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • February 2015
It's a good hotel, with great saunas and direct access to Alpentherme. We'd love to visit it one more time. In our room we had great view at mountains. The locality is really good prepared to walk. read hotel review
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.3
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Nadezhda
Unforgettable vacation
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • February 2015
Lovely hotel. Comfortable rooms, excellent breakfasts and dinners. Great atmosphere, friendly staff. We stayed in the hotel the fourth year and each time are pleased to note the renovation, for example, this year renovated pool and spa acquired a finished appearance. While retaining the ability to Alpentherme underpass and use the huge complex of an unlimited number of times. Thank you to all the team hotel, we really want you to come back. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Eliza
Great hotel, amazing food and very friendly staff
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • January 2015
This was our first stay here and we greatly enjoyed it! The staff were extremely friendly, helpful and new many languages. The food was amazing!!!!!!! Great spa and a nice pool area. Highly recommend it. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Oleksandr
I enjoyed my staying there. We had a great time!
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • January 2015
Hotel was great. We enjoyed thermo-SPA and pull. Tasty food. Friendly stuff. Very clean rooms. Great location, all interesting things are near. Sky-bus stop in a 50 m from the hotel, which is very comfortable. read hotel review
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
Close
Francesco Guidi
Hotel Norica - Thermenhotels Gastein
  • Recommended hotel
  • Families
  • Countryside & spa
  • December 2014
In center of Bad Hofgastein the Hotel Norica is the best Hotel of Bad Hofgastein and top of Gastein: room is very confortable and cleanliness, breakfast and dinner are super for choise and quality of food; all team of Norica are friendly and familie Czerny is super! read hotel review
  • Location
    6.0

    Around Hotel Norica there are all services for shopping, excusion and sports in winter so in summer.

  • Sport & Leisure
    6.0

    Spa area is new, cleanliness, sauna and pool very confortable.

  • Room
    5.0

    Good size, equipment and cleanliness!

  • Service
    6.0

    Thanks at all staff in particular for Katharina, Jasmina, Sebastian, Slavko, Milenko and all reception personnel that speak a lot of languages.

  • Hotel
    6.0

    In center of Bad Hofgastein the Hotel Norica is the best Hotel of Bad Hofgastein and top of Gastein: room is very confortable and cleanliness, breakfast and dinner are super for choise and quality of food; all team of Norica are friendly and familie Czerny is super!

  • Gastronomy
    6.0

    Choise and quality of food is super!

Close
Ruben
Very good service
  • Recommended hotel
  • Couples
  • Skiing and winter sports
  • March 2014
The Ski shuttle that takes the guests to the liftcentre is outstaning. We called to get piced up from the lift when we where done skiing for the day. The ski shuttle rolled up just as we walked out from the lift. Amazing! After a day on skis the alpenterme sauna paradise is absolutly perfect. We spent every afternoon before dinner in the sauna paradise in the outside pool or in one of the saunas. We did not book massages ahead. If we known it would be so hard to get massage times we would have booked ahead but now ... there was no free time for us. read hotel review
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Gerhard
Wellnessurlaub from the finest.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2014
Relaxing spa holiday from the finest staff was very friendly we were completely content and can this hotel only further-recommend. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Germar
Holiday 2014.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • February 2014
Very nice hotel with excellent facilities and very friendly, fließigen staff. we will definitely come again. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    4.0
    Size of the room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to ski lift
    3.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Pawel
We will sure return for more!
  • Recommended hotel
  • Couples
  • Countryside & spa
  • February 2014
Conveniently located, excellent transport options to skiing resorts in the whole valley. Very convenient ubderground connection to Alpentherme. Excellent food and outstanding hospitality! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Read all hotel reviews

Information about Hotel Norica - Thermenhotels Gastein

Hotel Information

Hotel description

Hotel description

  • What the hotel offers
    Unique in Gastein: from your room directly to the Alpentherme Gastein by our heated bath robe corridor! The very fashionably equipped 4 **** Superior hotel Norica offers to his guests panoramic dining room with winter garden, hotel bar, the new charming "CELTIC SPA". The café Central in the hotel offers daily fresh, home-made pastries. In the evening the elegant bar invites to the relaxation. 1 x weekly dancing with live music.
  • Location
    Situated in the middle of Bad Hofgastein in the pedestrian zone. Trouble-free arrival to the hotel on journey and departure (entrance west). Drive through Kurgartenstrasse and Bachbauergasse directly in front of the hotel. 3 free parking places only 3 minutes away from the hotel. Free city bus operates from the hotel to the ski lift, free shuttle to the railway station of Bad Hofgastein.
  • Accommodation
    Room with HD-Flat-Screen Loewe, free high speed-WLAN, phone, radio, safe, beds without frame, extra bed, baby bed, cot on inquiry, high-quality couches JOKA. Bathroom with Tropical rainshower/WC, hairdryer, cosmetics mirror, toiletry, slipper shoes, bathrobes & bath towels, particulary with bidet. Room with or without balcony, partly with minibar.
  • Food and Drink
    An extensive breakfast buffet with egg dishes, 4 x per week international hors-d'oeuvres and salad buffet, 4-course menu on chooice (fish, meat, vegetarian), 1 x per week traditional Salzburg's buffet, 1 x per week dessert buffet as well as 1 x per week gala dinner CELTIC MOMENTS. Allergy sufferer dishes, diet, food free of lactose or free of glow on advance order possible. "Special gifts for best friends ": in the spring a vital buffet (5 x per week), in summer a home-made cake, in winter an Après ski snack.
  • Leisure
    The broad spectrum of opportunities reveals to guests of the Alpentherme a whole new dimension of relaxation, regeneration and enjoyment. The water from Gastein's springs melds with the elements of stone and wood, and with the surrounding countryside, to create a single, unified entity. On 32,000 square metres, Alpentherme Gastein's worlds of good health and memorable experiences provide a wealth of opportunities for rest, regeneration and recreation: Sauna World with a mountain lake, oases of peace and wellness, Relax World for quiet and relaxation, Family World offering fun for the whole family, and Ladies World just for women. And these are just some of the highlights.
  • Other facilities and services
    Free ski boxes with ski boot dryers. Seminar room for conferences at the hotel - free of charge. Free use of the Alpentherme Bad Hofgastein - direct connection with our hotel by a heated bathrobe corridor. Seasonally: Barbecue on the own alp hut in Sportgastein, festivities at the own farm Veitbauernhof, observation & feeding of wild animals, fishing and fly fishing in own waters.

Hotel News

07/03/2015:

YEAR OF SENCES 2015 - from Celtic kitchen to herbal week! Recently constructed CELTIC SPA & CELTIC VITAL on 1.600 m2 is available to our guests: Celtic Fin 90°C, Celtic Bio 60°C, Celtic Infra, Celtic Sole-steam-cabin, spacious shower area with ice-crusher, new thermal swimming pool 32°C with hydro-jets, textil-family-sauna 55°C with a large relaxing area, Celtic Peace, Celtic Sence, Celtic Calm. Beneficial treatments as "Sirona" or "Meduna", couple-treatments, energy-thermal baths , tea-bar of selected alp herbs and furthermore the unlimited free entrance to the Spa Alpentherme Gastein - is awaiting you. We are looking forward to welcoming you soon in Norica! Yours family Czerny & Team of THERMENHOTELS-GASTEIN

Amenities

Hotel amenities

  • Garden
  • Meeting/Banquet Facilities
  • Number of conference and banquet facilities: 1
  • Shops in the hotel
  • Playground
  • Hotel safe
  • Lift
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Single bed
  • Mobile phone reception
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Toiletries

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Diabetic menu
  • German
  • Vegetarian dishes
  • Menu
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Cafe
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Aqua park
  • Bicycle hire

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • Check in from: 14:00
  • Babysitting/Child services
  • Early check in
  • Family
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • Cash payment
  • German
  • 24 hour security
  • Car hire
  • Mountains
  • Ticket service
  • Information desk
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Dry cleaning