# 4 of 14 hotels in Belek-Bogazkent

Hotel Crystal Family Resort(5 stars)

Belek-Boğazkent Mevkii Serik Antalya View on map
Average rating
Recommended
Trend

At a glance

  • A wonderful stay (16)
    "A wonderful stay" found in 16 reviews
    • " This hotel is absolutely fantastic! We had a wonderful stay . I would even say it was the best holiday ever. Everything is clean and spotless. The rooms are ... " 
      5.928571428571429
      October 2012
    • " ... is great, very friendly and enthousiastic team! For those who want to relax at the highest level, I recommend the spa. We've been there 2 times during our stay and it was amazing! The staff at the hotel is very friendly and helpfull. I would like to take this opportunity to thank N. from guestrelations once again ... " 
      5.928571428571429
      October 2012
    • " An excellent hotel for families. The choice of food was outstanding. animation team were good. master of the chef ... " 
      6
      September 2012
    • " ... team were good. master of the chef is very successful!!! Each day I was there variation in the food! Child friendly hotel! I saw a lot of animation for children! Clean rooms! Swimming pool was very clean .. I would recommend it to. I would recommend " 
      6
      September 2012
    • " Nice Family Hotel " 
      4.626190476190476
      May 2011
    • " A nice, family friendly, clean hotel in a neat area. The staff was always friendly. The beach was fine sandy about five meters with ... " 
      4.626190476190476
      May 2011
    • " We were spontaneously in this hotel. Briefly and scarcely described: the hotel is OK . - still time but no more again. We were now 6 times in Turkey and it was the worst hotel. It ... " 
      3.6095238095238096
      September 2012
    • " ... our vacation were hardly German there-but loud Russians. It was really not beautiful-since which behaved beside it. Itself the employees are not thrilled by the-but bring the money... In short: Nice hotel - staff Linguistically as Arbeitstechnisch totally overwhelmed. Restaurant only disaster ( ... " 
      3.6095238095238096
      September 2012
    • " Good hotel for families " 
      4.692857142857143
      September 2012
    • " stayed at this hotel with 2 children under 4. its a good hotel very frienldy and clean . animation team were good . variety of entertainment plus variety ... " 
      4.692857142857143
      September 2012
    • " An excellent hotel for families. Felt very safe letting the kids around the complex. The pool area is the best ... " 
      5.230952380952381
      August 2012
    • " ... at the bar many a time still dirty and exactly the tables. On request they were then maybe cleaned once. Evenings we are only at the snack bar, because it really fast and nicely was served. So a five star hotel looks differently, this has at best 3 rating. " 
      3.4761904761904767
      August 2012
    • " Great hotel , staff were always friendly, garden and complex were very nice and clean, entertainment program ... " 
      6
      September 2012
    • " Great hotel, staff were always friendly, garden and complex were very nice and clean , entertainment program was very diverse, ideal family hotel, food was very good and there was a ... " 
      6
      September 2012
    • " Great hotel, staff were always friendly, garden and complex were very nice and clean, entertainment program was very diverse, ideal family hotel , food was very good and there was a lot of choice, we would like to come once again ago. " 
      6
      September 2012
  • The food was great (3)
    "The food was great" found in 3 reviews
    • " Altogether a very relaxing vacation. We were as a couple and had my mother with us. We had a great double room with a connecting door. The food was great and we all have a little increased :-) the staff at reception and the bell boy Abhudaram, as ... " 
      5.15952380952381
      August 2012
    • " This hotel is absolutely fantastic! We had a wonderful stay. I would even say it was the best holiday ever. Everything is clean and spotless. The rooms are nice and clean. The food is very good and there is a lot of variation and choice. There are 4 à la carte restaurants: They were ... " 
      5.928571428571429
      October 2012
    • " Great hotel, staff were always friendly, garden and complex were very nice and clean, entertainment program was very diverse, ideal family hotel, food was very good and there was a lot of choice, we would like to come once again ago. " 
      6
      September 2012
  • The rooms are nice and clean (1)
    "The rooms are nice and clean" found in 1 review
    • " This hotel is absolutely fantastic! We had a wonderful stay. I would even say it was the best holiday ever. Everything is clean and spotless. The rooms are nice and clean . The food is very good and there is a lot of variation and choice. There are 4 à la carte ... " 
      5.928571428571429
      October 2012
  • Not enough staff (1)
    "Not enough staff" found in 1 review
    • " ... he is the order of the lady and forgets the order the man. It is therefore before-that you 6 times to order must to you drinks shall! Unfortunately not an isolated incident. Furthermore not enough staff at the large pool bar, which especially evenings be besieged. Beach is okay. But no sandy ... " 
      3.6095238095238096
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.5
  • Service
    5.4
  • Location
    5.1
  • Gastronomy
    5.4
  • Sport & Leisure
    5.4

Rating breakdown

  • excellent
    372
  • very good
    48
  • acceptable
    20
  • poor
    8
  • terrible
    3
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (16)
      Comments related to "Hotel in general" found in 16 reviews
      • " This hotel is absolutely fantastic! We had a wonderful stay. I would even say it was the best holiday ever. Everything is clean and spotless. The rooms are ... "  read hotel review
        5.928571428571429
        October 2012
      • " ... is great, very friendly and enthousiastic team! For those who want to relax at the highest level, I recommend the spa. We've been there 2 times during our stay and it was amazing! The staff at the hotel is very friendly and helpfull. I would like to take this opportunity to thank N. from guestrelations once again ... "  read hotel review
        5.928571428571429
        October 2012
      • " An excellent hotel for families. The choice of food was outstanding. animation team were good. master of the chef ... "  read hotel review
        6
        September 2012
      • " ... team were good. master of the chef is very successful!!! Each day I was there variation in the food! Child friendly hotel! I saw a lot of animation for children! Clean rooms! Swimming pool was very clean .. I would recommend it to. I would recommend "  read hotel review
        6
        September 2012
      • " Nice Family Hotel "  read hotel review
        4.626190476190476
        May 2011
      • " A nice, family friendly, clean hotel in a neat area. The staff was always friendly. The beach was fine sandy about five meters with ... "  read hotel review
        4.626190476190476
        May 2011
      • " We were spontaneously in this hotel. Briefly and scarcely described: the hotel is OK. - still time but no more again. We were now 6 times in Turkey and it was the worst hotel. It ... "  read hotel review
        3.6095238095238096
        September 2012
      • " ... our vacation were hardly German there-but loud Russians. It was really not beautiful-since which behaved beside it. Itself the employees are not thrilled by the-but bring the money... In short: Nice hotel - staff Linguistically as Arbeitstechnisch totally overwhelmed. Restaurant only disaster ( ... "  read hotel review
        3.6095238095238096
        September 2012
      • " Good hotel for families "  read hotel review
        4.692857142857143
        September 2012
      • " stayed at this hotel with 2 children under 4. its a good hotel very frienldy and clean . animation team were good . variety of entertainment plus variety ... "  read hotel review
        4.692857142857143
        September 2012
      • " An excellent hotel for families. Felt very safe letting the kids around the complex. The pool area is the best ... "  read hotel review
        5.230952380952381
        August 2012
      • " ... at the bar many a time still dirty and exactly the tables. On request they were then maybe cleaned once. Evenings we are only at the snack bar, because it really fast and nicely was served. So a five star hotel looks differently, this has at best 3 rating. "  read hotel review
        3.4761904761904767
        August 2012
      • " Great hotel, staff were always friendly, garden and complex were very nice and clean, entertainment program ... "  read hotel review
        6
        September 2012
      • " Great hotel, staff were always friendly, garden and complex were very nice and clean, entertainment program was very diverse, ideal family hotel, food was very good and there was a ... "  read hotel review
        6
        September 2012
      • " Great hotel, staff were always friendly, garden and complex were very nice and clean, entertainment program was very diverse, ideal family hotel, food was very good and there was a lot of choice, we would like to come once again ago. "  read hotel review
        6
        September 2012
    Cons
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " We were spontaneously in this hotel. Briefly and scarcely described: the hotel is OK. - still time but no more again. We were now 6 times in Turkey and it was the worst hotel. It is in the basically not bad - however we have in Turkey much better have. What ... "  read hotel review
        3.6095238095238096
        September 2012
  • Service
    Cons
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " ... he is the order of the lady and forgets the order the man. It is therefore before-that you 6 times to order must to you drinks shall! Unfortunately not an isolated incident. Furthermore not enough staff at the large pool bar, which especially evenings be besieged. Beach is okay. But no sandy ... "  read hotel review
        3.6095238095238096
        September 2012
  • Food
    Pros
    • Quality (3)
      Comments related to "Food" found in 3 reviews
      • " Altogether a very relaxing vacation. We were as a couple and had my mother with us. We had a great double room with a connecting door. The food was great and we all have a little increased :-) the staff at reception and the bell boy Abhudaram, as ... "  read hotel review
        5.15952380952381
        August 2012
      • " This hotel is absolutely fantastic! We had a wonderful stay. I would even say it was the best holiday ever. Everything is clean and spotless. The rooms are nice and clean. The food is very good and there is a lot of variation and choice. There are 4 à la carte restaurants: They were ... "  read hotel review
        5.928571428571429
        October 2012
      • " Great hotel, staff were always friendly, garden and complex were very nice and clean, entertainment program was very diverse, ideal family hotel, food was very good and there was a lot of choice, we would like to come once again ago. "  read hotel review
        6
        September 2012
  • Room
    Pros
    • Cleanliness (1)
      Comments related to "Room" found in 1 review
      • " This hotel is absolutely fantastic! We had a wonderful stay. I would even say it was the best holiday ever. Everything is clean and spotless. The rooms are nice and clean. The food is very good and there is a lot of variation and choice. There are 4 à la carte ... "  read hotel review
        5.928571428571429
        October 2012
Conny
Money Money Money
  • Hotel not recommended
  • Families
  • Beach holiday
  • July 2014
Caution! We’ve spent our holidays at Crystal in Belek in summer 2013 which was nice and enjoyable. Be careful with the doctor office that is in the building : for a tiny examination (2 minutes) we we’re told to pay 75 Euros plus any medicaments if needed, finally the bill was 202 Euro. Only the examination, no medicaments necessary. Lucky we got a discount and payed 150 Euros for a tiny short examination taking less than 2 minutes. This is rediculous. Watch out! read hotel review
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
Close
Nora
Was great holiday on crystal family hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2014
Even though it is a family resort and we are a couple we really enjoyed our stay here. The animation program was great every day and night. Rooms are good and clean,staff is always helpfull.) read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
David burgan
We are having a fantastic time...
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
Hotel is absolutely spotless, clean and very friendly, we are having a fantastic time having been here 1 week. Now into our second week we are still having a ball. Staff are very friendly and helpfull. Food is fantastic. Entertainment is spectacular our 6 year old loves every minute we stay here. Animation team are very very good and most speak several languages. Which is very helpfull. Excellent. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Ian
Good all round
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
We were there a week with our family 6 adults and our 3 yr old granddaughter who loved the mini disco and the nightly entertainment.No complaints at all see my ratings. It was my wife's birthday whilst away and she got special cake we had a cot for our granddaughter when we first arrived but that was swapped to a small bed quickly on request. The best compliment is the way they supported us when had trouble with our transport supplier at the end of our holiday. Our transfer didn't turn up on time on the Sunday. Even though ... we had officially booked out and the problem was not their responsibility they made several phone calls on our behalf to try and solve the problem. The coach actually turned up 1 hr late and we just made it to the airport on time I would have no hesitation in going back to family spa or use any other crystal hotel if this is an example of what they offer. excellent read hotel review
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Location
    3.7
    Distance to the beach
    6.0
    Transportation connection and available excursions
    1.0
    Proximity to shopping areas
    4.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
Close
Artiom
Best holiday for my family, it was amazing...
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2014
We are from Russia, we choose holidays in Egypt, Thailand, Turkey and Crystal Family resort is best place. All personel are very good, food and drinks very good, animation very good, we will come back again :)))))) read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Read all hotel reviews

Information about Hotel Crystal Family Resort

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This family-friendly beach hotel was built directly by the beach of Belek, Bogazkent, and is just 1 km from the centre of Bogazkent with its numerous shops, restaurants and bars. Perge is approximately 25 km from the club resort, Aspendos is around 15 km away and the centre of Serik is roughly 9 km away. Guests will find both the city of Antalya and Antalya Airport approximately 40 km from the spa complex.
  • The resort features 372 accommodation units. Guests of the resort are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Amenities include a cloakroom, a safe and currency exchange facilities. Internet access (for a fee) and wireless internet access are available in the public areas. The resort offers a range of amenities for a comfortable stay, including gastronomic options such as a restaurant, a dining area, a breakfast room, a café and a bar. Shopping facilities are available. The grounds of the resort feature a playground and an attractive garden. Additional features of the resort include a newspaper stand, a TV room and a playroom. Guests arriving in their own vehicles can park in the car park. Among the additional services available are a babysitting service, a childcare service, medical assistance, room service, a laundry and a hairdressing salon.
  • Special family rooms are available for families with children. All rooms feature air conditioning, central heating and a bathroom. Bathrooms with wheelchair access are also bookable. Most accommodation units also feature a balcony or terrace. Some of the accommodation units feature a side sea view. The carpeted accommodation units feature separate bedrooms or a double bed. Cots are available for children. A safe and a minibar also feature. A fridge and a mini-fridge contribute to a comfortable stay. Each accommodation unit offers internet access, a telephone, a TV, a radio and wireless internet access. Wheelchair-accessible rooms are also bookable. Each of the bathrooms features a shower, a bath and a hairdryer.
  • A refreshing dip in the indoor or outdoor pool can be pleasantly cooling on hot days. A waterslide provides fun for all ages. A terrace, a sun terrace, sun loungers and parasols are available. The hot tub offers revitalisation. The poolside bar serves a selection of refreshing drinks. The resort offers a very extensive outdoor sport and leisure programme, which includes tennis, beach volleyball, basketball and crazy golf. For a fee, golf and horse riding can also be enjoyed. At the resort, guests have a wide range of watersports to choose from, including windsurfing, pedal boat hire, canoeing, aqua aerobics and aquafit, or for a fee, water skiing, jet skiing, a motorboat, a banana boat, sailing, catamaraning and diving. The resort offers a number of indoor sporting opportunities, including a gym, table tennis, darts and gymnastics, or for a fee, pool/billiards and bowling. The resort offers various spa options, including a sauna, a steam bath, a hammam, a beauty salon and a solarium, or for a fee, a spa and massage treatments. Other options and services include an entertainment programme, an entertainment programme for adults, an entertainment programme for children, live music, a disco and a kids' club.
  • The resort offers a wide range of bookable meals and board options, including breakfast, lunch, dinner and All-inclusive. The menu also offers special dietary cuisine and vegetarian dishes. In addition, special deals and snacks are available. Drinks are included for guests. Alcohol-free drinks and alcoholic drinks are served at the establishment.
  • The following credit cards are accepted in the resort: VISA and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Cash machine on site
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Minibar
  • Free minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Connecting rooms
  • Sprinkler system

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Cafe
  • Number of cafes altogether: 1
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Aqua park
  • Tennis court
  • Hiking

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Number of saunas: 1
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Check out no later than: 12:00
  • German
  • Early check in
  • Late check out
  • Express check in and check out
  • Cash payment
  • English
  • 24 hour security
  • Car hire
  • Lake
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service