# 3 of 18 hotels in Trou d'Eau Douce

Hotel Le Touessrok(5.5 stars)

Trou d'Eau Douce Mauritius View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.5
  • Location
    5.2
  • Gastronomy
    5.4
  • Sport & Leisure
    5.6

Rating breakdown

  • excellent
    16
  • very good
    1
  • acceptable
    0
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

6

We had wonderful honeymoon in Le Touessrok. The staff are super friendly and always cooperative. In this hotel one is around pampered! In the restaurants you will be greeted by name, the staff takes the plates from the buffet to the table and the napkins on the lap. The selection of dishes at the buffet is excellent. The area is very nicely kept. We can frangipani Iceland absolutely recommend, since here the beach and also the pool nor beautiful are, as t …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.8333333333333335

The hotel is for a beach vacation very suitable, there very nice beaches for swimming are available. The complex was in the last few years hardly renovated, that means the rooms are in such a condition, in a star hotel (leading hotel) is not acceptable. The types of people are relatively wide (seniors, honeymooners, etc.). Unfortunately, also the communicated water sports only with about 20 years old equipment suppres. …  read hotel review

read more Acceptable, Poor, Terrible reviews
Karin
Perfect holidays
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2015
We have been there for 10 days and don't wanted to go home. Everything was perfect – the hotel itself and the room, service, the variety of food and drinks, the islands Mangenie and Ile aux Cerfs, ist was like paradise. read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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PETITJEAN
Winter holidays
  • Recommended hotel
  • Families
  • Beach holiday
  • February 2015
Welcome to the Paradise in Mauritius, with the Touessrok Hotel !!! One of the most wonderful hotels I 've done all around the World. The Tousserok Hotel is very well situated, and just on a magnificent beachin Our large bedroom in Frangipanie area was very well equiped, and the food excellent, but especially the SERVICE Special mention to Devika for her smile and all her attentions for my family when we were in the SPA swimming pool area Special mention to Noel, it was a pleasure to begin each morning our breakfast with his attentions. Special mention to Richie who ... use his talent to cook some fantastic Wok, each evening with many differents vegetables and food. It was "once again" a magic time for our own winter holidays. Our BEST WISHES to come back again to the Touessrok next year read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
Close
Ruth
Perfect stay again
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
We had a perfect stay again in Le Touessok. The suite, the food, the beach, staff and golf - everything was wonderful and nothing to complain about. We are already looking forward to come back after the refurbishment which seems to be appropriate. Never the less we hope they will not change to much! read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Jim
Outstanding hotel with amazing staff
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2014
We stayed 9 nights at Le Touessrok in a room in the Hibiscus area for our honeymoon, and absolutely LOVED it. - The rooms with ocean view are beautiful and well made: from large closets, to window covers, to the outstanding huge bed, large size room, big bath, etc. The room was not what we came for but it was nice to be in a comfortable and great place for this long. - The staff was extremely friendly, and we are not talking "sale-sy" friendly but genuinely wanting us to be happy and have a great time, finding ways to ... delight us in many small ways. The reception was nice, the concierge very good, and the room service people just so friendly. - We ate most mornings and nights at the buffet (we had "half-board) and the food was delicious. The salads was extremely varied, the staff could get us anything else where needed, the various warm services provided alternatives where desired. - Loved the honeymoon gifts provided, I keep it as a surprise but it ranges from a special bath to a candle-light free dinner. - Finally, the beach was very nice and the staff available to serve us where needed. And having access to 2 other islands made it extremely practical to get the feeling to travel without hassle (free boat, sign for food/drinks on island rather than carry cash, etc.). We rented a car via hotel for 2 days and was reasonable price and very practical to go around. - No negative, except maybe that the food options for lunch were not extremely varied, but good overall. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Dieter
One of the best luxury hotels on Mauritius
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2014
Luxury Hotel on Mauritius offering boat transfers - every 20 minutes - to popular "Isle auf Cerfs". Also they have their own little island - reachable in 10 minutes by boat - called l’îlot Mangénie serving wonderful food by very friendly staff. Food at breakfast - and dinner time very good. Great choice at Three-Nine-Eight. Restaurant Barlen’s very romantic and good food direct on the beach. Con: Too many children. Atmosphere at Three-Nine-Eight was not so good especially for couples because of being surrounded by families with many little children and babies. read hotel review
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Vincent
Fantastic hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2014
One of the best hotels I have every stayed in. The Firendliness of the Mauritian people is here put to the highest levels. A butler will take care of all of your requests within minutes. I can only recommend this hotel to anybody looking for a quiet place at the beach. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    3.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Li
Luxury Hotel but WIFI service is too bad
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2013
The Hotel is good. but wifi is so bad. I compalined for many times. the speed is so slow that It is impossible to upload my photos to flickr. but staff is quite nice. However, they can do nothing with the wifi. read hotel review
  • Gastronomy
    5.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Location
    3.2
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    4.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    2.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
Close
Kerstin
Dream hotel with unbeatable service
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2013
The hotel is located in a very nice extensive grounds and offers with four different beach sections much room for privacy. The two pools are very beautifully designed, whereas a pool only for adults is provided. The two offshore islands with a bus boat during reach, the free from the hotel offered and regularly drives. The guest structure continued mainly english french and germans of all age groups together. The junior suites are very spacious and are equipped with nespressomautomat, iPod speaker, free internet access, work desk, and a very spacious bathroom. We have three wonderful weeks spent in this ... hotel and are still today full of enthusiasm. The hotel manager, mr j., was very present and meets desires, hardly that you made. The kindness and attention of the staff deserves a special mention. Such a service we have in any comparable class experience. With the welcoming at the reception you pass through shyam and his team such a warm welcome and convenience, which during the whole stay with. Particularly to mention we would like Mira, the buffet for each guest the feeling gives, something special to be; rosario from the sport section, with its warmth and helpfulness our hearts won and johnny (housekeeping), the us lots of information over Maritius provide and segamusic brought closer to. We want to give this way again thanks to all for this wonderful stay thank you and we look forward already to seeing you. read hotel review
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Read all hotel reviews

Information about Hotel Le Touessrok

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Cable TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Private entrance
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Sauna
  • Whirlpool

Other hotel information

  • City hotel
  • 24 hour reception
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Newspaper
  • Laundry service