# 11 of 20 hotels in Belle Mare

Hotel Le Surcouf(3 stars)

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Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.3
  • Room
    5.1
  • Service
    4.3
  • Location
    3.7
  • Gastronomy
    3.9
  • Sport & Leisure
    3.2

Rating breakdown

  • excellent
    10
  • very good
    18
  • acceptable
    15
  • poor
    8
  • terrible
    1
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Stefanie
There are much better accommodations in the surrounding area
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2015
Not a very nice beach, there are much nicer ones in the surrounding area. The food is unfortunately not very varied and mostly cold. read hotel review
  • Sport & Leisure
    2.7
    Quality of the beach
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    3.0
  • Service
    3.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
  • Gastronomy
    3.3
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    4.0
  • Room
    4.0
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    4.0
    Disabled-friendly
    5.0
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Horst u. Gisela
Nice cozy small hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2014
Small great hotel with good price performance ratio. Staff is always friendly, courteous and helpful. We had a great holiday and much of the island through various excursions. Since during our holiday time there were almost only germans, we had also seen on the tv news brief german, but unfortunately it was not possible. A suggestion to the management! read hotel review
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
    Family friendliness
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
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Nathalie
Maritius top, area top, average hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
We booked 2 weeks Maritius and for us it was an absolute dream vacation, but not necessarily at the hotel. With the hotel le surcouf, we have mixed experience. First the positive: room, size and cleanness were 1 a and almost every room had a balcony with sea view. What the cleanliness and the service in the restaurants is, we can our speakers only follow. Cleanliness and punctuality and service at meal times we here only moderately important. The quality of the food was good, the selection but very sparse. The hotel area with pool and terrace is very nice ..., but it is unfortunately not so much of it. Especially in the pool and patio area was the wind torn, coconuts and umbrellas shook in the wind and threatened at any time down or fall over and the tables were rarely properly wiped. The beach section of the hotel was unfortunately often quite neglected and the seaweed, which washed ashore, was only irregular removed by the hotel staff. But because we like to walk out are, we are just at the beach direction north walked. The beach is indicated as the next hotel immediately nice and well-kept, so we were just there for bathing established, where it pleased us. So if you like the area on own fist explored and also the one or the other eye with service and cleanliness of a blind eye, that is here correct. Which pleased us well at le surcouf was, that this hotel is nicely arranged and not too huge. A dream beach is not directly before the hotel. The next beaches start but around the corner, are very good (from 5-10 minutes) and offer the possibility to kilometer-long beach strolls, one of which is more beautiful than the other. As it Maritius no private beaches are, you should also everywhere go swimming, if you are a hotel guest or not. Conclusion: who not too is fastidious and on the positive things, can make good holiday. Maritius we definitely see again. read hotel review
  • Hotel
    3.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Service
    3.5
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    3.0
  • Sport & Leisure
    3.7
    Quality of the beach
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    5.0
  • Gastronomy
    3.8
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
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Daniel
Like a beautiful ship without captain, leadership is missing
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Really nice location right on the sea, but without any authority from the hospitality industry. Shame about the hotel, from which you could do much more. Here is the motto: help yourself, not demands and lively't upset yourself. read hotel review
  • Room
    4.0

    Room The rooms were surprisingly nicely decorated. Just a shame, that not everything worked.

  • Hotel
    3.0

    Really nice location right on the sea, but without any authority from the hospitality industry. Shame about the hotel, from which you could do much more. Here is the motto: help yourself, not demands and lively't upset yourself.

  • Gastronomy
    3.0

    The employees must always be said, if something was missing: buffet bowls those are empty, dishes which ran out, etc. If the breakfast from 07:00 a. m. as advertised, then i expect, that everything was ready and i not to 07:15 a. m. on the coffee have to wait, or to 07:40 a. m. to the omelet chef begins its work, although i did at 07:10 a. m. have requested. Since the dining room daily, but between breakfast and lunch be cleaned, it may well happen, that still leftovers from the evening before on the floor rum beach chairs. The tables were rarely wiped wet, but only freshly turned down. Food was very monotonous, culinary variation; in the wrong place. Drinks Wine list was available, bottles not. Lavazza coffee for a fee be required, provided that it had. Even the open house wine was from. Etc.

  • Service
    3.0

    Room service The charwomen deserve much praise, the rooms were always clean. That too few fresh towels had, but can't, this is a fundamental problem in the hotel. They also apologized. Also the beach cloths, which with the boat-house or exchanged to be, were here and as scarce. Technical problems Technical problems have not been corrected. Defective foehn was after 14 days still broken/clogged shower drain remained 3 days blocked, probably have our successors with the same issues.

  • Sport & Leisure
    2.0

    When we went for breakfast, there was daily dishes at the pool and the surroundings bellhops from the night before. The guests cleared very often even on. Also tables and chairs had often even from the tourists amassed or even to be searched. Ordnungssinn, or, to a terrace tables and chairs are, will not be noticed. Once had 3-4 tables with chairs - which was too little -, once 12 tables, but no chairs,... Condition of the sailboats or kayaks Very poorly maintained, kayak has even a hole in the bow.

  • Location
    3.0

    Garden The garden area was very nice and very quiet. Beach chairs too little. The palms are not maintained, there are too many coconuts different ripeness from the palms. When we the cyclone with stage 2 experienced, fell some nuts as 3-4 meters long Palm-branches down. The danger is clear, even without storm-announcement. Beach section Beach section of the hotel belonged to worst of belle mare. The slightly elevated area especially older people badly to the beach down, since large stones than hangbefestigung were put. Access to the beach is currently only on one side over a relatively steep retire or on the large stones possible. Also at this beach section was much sea-grass washed ashore. Other beach sections have this problem much less. Much nicer beaches are but after 10-30 minutes walking distance, depending on, where it pleases one.

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Information about Hotel Le Surcouf

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hotel safe
  • Air conditioning

Room amenities

  • Safe
  • Coffee and tea
  • Bathroom
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Volleyball

Other hotel information

  • 24 hour reception
  • Information desk