# 9 of 23 hotels in Belle Mare

Hotel Le Surcouf(3 stars)

Coastal Road View on map
Average rating
Recommended
Trend

We are searching for the best available offers...

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.5
  • Room
    5.4
  • Service
    4.4
  • Location
    3.9
  • Gastronomy
    4.1
  • Sport & Leisure
    3.7

Rating breakdown

  • excellent
    8
  • very good
    6
  • acceptable
    11
  • poor
    1
  • terrible
    0
Read all hotel reviews
Daniel
Like a beautiful ship without captain, leadership is missing
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • January 2014
Really nice location right on the sea, but without any authority from the hospitality industry. Shame about the hotel, from which you could do much more. Here is the motto: help yourself, not demands and lively't upset yourself. Bewertung lesen
  • Zimmer
    4.0

    Room The rooms were surprisingly nicely decorated. Just a shame, that not everything worked.

  • Hotel
    3.0

    Really nice location right on the sea, but without any authority from the hospitality industry. Shame about the hotel, from which you could do much more. Here is the motto: help yourself, not demands and lively't upset yourself.

  • Gastronomie
    3.0

    The employees must always be said, if something was missing: buffet bowls those are empty, dishes which ran out, etc. If the breakfast from 07:00 a. m. as advertised, then i expect, that everything was ready and i not to 07:15 a. m. on the coffee have to wait, or to 07:40 a. m. to the omelet chef begins its work, although i did at 07:10 a. m. have requested. Since the dining room daily, but between breakfast and lunch be cleaned, it may well happen, that still leftovers from the evening before on the floor rum beach chairs. The tables were rarely wiped wet, but only freshly turned down. Food was very monotonous, culinary variation; in the wrong place. Drinks Wine list was available, bottles not. Lavazza coffee for a fee be required, provided that it had. Even the open house wine was from. Etc.

  • Service
    3.0

    Room service The charwomen deserve much praise, the rooms were always clean. That too few fresh towels had, but can't, this is a fundamental problem in the hotel. They also apologized. Also the beach cloths, which with the boat-house or exchanged to be, were here and as scarce. Technical problems Technical problems have not been corrected. Defective foehn was after 14 days still broken/clogged shower drain remained 3 days blocked, probably have our successors with the same issues.

  • Sport und Unterhaltung
    2.0

    When we went for breakfast, there was daily dishes at the pool and the surroundings bellhops from the night before. The guests cleared very often even on. Also tables and chairs had often even from the tourists amassed or even to be searched. Ordnungssinn, or, to a terrace tables and chairs are, will not be noticed. Once had 3-4 tables with chairs - which was too little -, once 12 tables, but no chairs,... Condition of the sailboats or kayaks Very poorly maintained, kayak has even a hole in the bow.

  • Lage und Umgebung
    3.0

    Garden The garden area was very nice and very quiet. Beach chairs too little. The palms are not maintained, there are too many coconuts different ripeness from the palms. When we the cyclone with stage 2 experienced, fell some nuts as 3-4 meters long Palm-branches down. The danger is clear, even without storm-announcement. Beach section Beach section of the hotel belonged to worst of belle mare. The slightly elevated area especially older people badly to the beach down, since large stones than hangbefestigung were put. Access to the beach is currently only on one side over a relatively steep retire or on the large stones possible. Also at this beach section was much sea-grass washed ashore. Other beach sections have this problem much less. Much nicer beaches are but after 10-30 minutes walking distance, depending on, where it pleases one.

Weniger anzeigen
Michael & Angelika
A small, quiet hotel for those seeking relaxation.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • November 2013
The hotel is under new management and the manager was very often locally and tried complaints immediately to fix it. Unfortunately, it is due to the fact that very much only besort are not always immediately possible. But where is it perfect? Not even in paradise. We felt in the two weeks very comfortable, the only thing that bothered me were the seaweed on the beach despite all efforts difficult to remove. So we often had other beaches. In addition unfortunately the problem of the small beach section a bit steep and the number of beach chairs was more than ... poor. We also missed the umbrellas on the beach on any picture to see. It could be with a little luck of a coconut to be taken. Boat trips with ravi are highly recommended. As a beach starts on the not ' hundreds' of tourists tummeln, the gates with him are really individually. Otherwise, this is a very small quiet hotel. If you are looking for relaxation this is really really. And with a few nice tours were really paradise-like. Bewertung lesen
  • Service
    3.8
    Fremdsprachenkenntnisse des Personals
    4.0
    Rezeption, Einchecken, Auschecken
    3.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Kompetenz (Umgang mit Reklamationen)
    4.0
  • Sport und Unterhaltung
    4.0
    Qualität des Strandes
    3.0
    Zustand und Qualität des Pools
    5.0
  • Gastronomie
    4.3
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    4.0
  • Lage und Umgebung
    2.0
    Einkaufsmöglichkeiten in Umgebung
    1.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    1.0
    Restaurants & Bars in der Nähe
    1.0
    Sonstige Freizeitmöglichkeiten
    2.0
  • Hotel
    3.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
    Familienfreundlichkeit
    4.0
    Behindertenfreundlichkeit
    1.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
Weniger anzeigen
Sandra
Super great relaxing vacation
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • September 2013
The hotel is lovely and above all, clean. The rooms are spacious. Safe and free wi-fi was great. Bewertung lesen
  • Lage und Umgebung
    4.0

    The hotel is very peacefully located. In the more immediate vicinity there was except other hotels nothing. You can take a taxi but cheap everywhere. The hotel not recommended are too expensive. The beach in front of the hotel is not so nice, but if you are going to the beach, you will find beautiful beaches. Beach chairs were free of charge at the hotel.

  • Sport und Unterhaltung
    5.0

    The pool was perfectly sufficiently.

  • Service
    6.0

    The service you can not even complain about. Everyone was very friendly and very attentive. The guest is king and that's also how we felt. Again thanks to the entire team from the service.

  • Zimmer
    6.0

    The cleaning staff was always very hard and the bed daily with fresh flowers. The room was always very clean and neat.

  • Gastronomie
    6.0

    The food was as always a matter of taste. We were with the food and choice very pleased. Cooked could be communicated and implemented

  • Hotel
    6.0

    The hotel is lovely and above all, clean. The rooms are spacious. Safe and free wi-fi was great.

Weniger anzeigen
Bernd
Happy vacationers le surcouf!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • March 2013
After the study of the evaluations delivered before we flew with mixed feelings to Maritius and came full of positive impressions satisfied back. The hotel is located in a very well maintained park-like grounds right next to the sea, the rooms, all with a view of the sea, were clean, spacious and well maintained. The staff is very friendly and helpful, especially the chief of the Bootshaus Robby, could as interpreters and organizer of inexpensive taxi and boat tours sparkle. The beach was daily from washed up seaweed (nature!) Cleaned and if you wanted you could snorkel things, pedal boats ... and kayaks free of charge check-out counters. The food (we had all-inclusive) was afternoons and evenings spotless only the breakfast should rich (sausage, cheese, tomatoes) But if you on hear fun and entertainment is, is in the le surcouf in the wrong place and should in one of the larger hotels in. We the peace and quiet and the easy going atmosphere suits well and we can our hotel absolutely recommend. Since our return flight went only in the evening, we asked for late check-out from our room (officially until 12 o'clock) this request was free fulfilled. The transfer from and to the airport was done by taxi, so no sammeltransport on the whole island, what very pleasant and time-saving was. Bewertung lesen
  • Lage und Umgebung
    4.2
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    3.0
    Sonstige Freizeitmöglichkeiten
    5.0
  • Gastronomie
    5.0
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    5.0
  • Sport und Unterhaltung
    4.5
    Qualität des Strandes
    5.0
    Kinderbetreuung oder Spielplatz
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
    Zustand und Qualität des Pools
    5.0
  • Service
    5.3
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
  • Zimmer
    5.3
    Größe des Zimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Größe des Badezimmers
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Hotel
    4.5
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    4.0
    Familienfreundlichkeit
    4.0
Weniger anzeigen
Inge Schmid
A much bereistes couple
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • January 2013
- there were no stairs to the beach, had over larger rock clamber - guests resulted because of the loungers, of the hotel manager an absolute pay freeze in things competence, the slovaks directed on you alone in the hotel, very unpleasant gefühlszustand - the dishes were partly so dirty which we it exchanges had to, especially knives forks and mugs - the food wasn't just what one as varied title could, bland and partly bland - hotel tours completely covered and expensive not recommendable - unfortunately is the island dirty and the beaches are so dirty, it could have ... been a great island Bewertung lesen
  • Lage und Umgebung
    3.2
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    2.0
    Sonstige Freizeitmöglichkeiten
    3.0
  • Sport und Unterhaltung
    3.0
    Qualität des Strandes
    2.0
    Kinderbetreuung oder Spielplatz
    3.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
    Zustand und Qualität des Pools
    3.0
  • Service
    3.8
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Kompetenz (Umgang mit Reklamationen)
    1.0
  • Zimmer
    3.8
    Größe des Zimmers
    3.0
    Sauberkeit & Wäschewechsel
    4.0
    Größe des Badezimmers
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
  • Gastronomie
    3.0
    Auswahl an Speisen und Getränken
    3.0
    Sauberkeit im Restaurant und am Tisch
    2.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Atmosphäre & Einrichtung
    4.0
  • Hotel
    4.3
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
    Familienfreundlichkeit
    5.0
    Behindertenfreundlichkeit
    5.0
Weniger anzeigen
Read all hotel reviews

Information about Hotel Le Surcouf

Hotel Information

Is this your hotel?

Take advantage of the benefits offered by HotelManager:

  • Quality analyses provided by guest reviews
  • Update information about your hotel
  • Increase awareness of your hotel by creating a hotel profile with official pictures
  • All completely free

Create your hotel profile

Amenities

Hotel amenities

  • Non-smoking room
  • Hotel safe
  • Air conditioning

Room amenities

  • Safe
  • Coffee and tea
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant

Other hotel information

  • 24 hour reception
  • Information desk