# 3 of 31 hotels in Las Galeras

Hotel Grand Paradise Samana(3.5 stars)

Playa las Galeras Samana View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    4.9
  • Service
    4.8
  • Location
    4.9
  • Gastronomy
    4.7
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    230
  • very good
    128
  • acceptable
    55
  • poor
    16
  • terrible
    4
Read all hotel reviews

The most helpful positive review

5.828571428571428

The hotel is not a new building - that's true. Especially the bungalows/villas you can see from the outside, that here in need of renovation. We were in block 7 building, that is one of the new buildings. We were very pleasantly from the room and the surroundings surprised. We had all-inclusive, which we liked, with exceptions. But more to that later. Wireless internet was and the quite expensive - but we are pleased, in the vacation without computer and …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.730952380952381

We had a nice bungalow, unfortunately, we got for so much money a bit more expected. Were now already for the 8'. Time in the dom. Rep but the cleaning ladies and the amenities were not the best. Room if at all were in the evening at 17:30 clock cleaned. Food was regularly repeated. Quality nothing special for example no fresh yogurt, but in plastic cups. Tip: everything in las galeras do. Excursions, shopping, etc. Goes there everything was very good not …  read hotel review

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Starling
Goood...
  • Recommended hotel
  • Families
  • Other stay
  • January 2016
Ok resort with great staff... Great bartenders... Great waiters... Fantastic animation and late shows... I specially thanked Lima and Mikiki for going the extra mile to make me feel welcome and make my stay enjoyable... Thanks everyone!... read hotel review
  • Hotel
    4.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    4.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    5.0
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CRivera
Excelent hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
great stay, very servicealbe staff, clean rooms. than you Noris Silverio for making our stay unforgetable, we are looking forward to returing. Great restaurants, lots of atcivities for kids, we were never bored, GREAT STAFF, very friendly and always willing to help read hotel review
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Location
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Rose
Amazingly beautiful!
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2015
The hotel is beautiful. The grounds were very well maintained. The beach was beautiful and there were always enough loungers for everyone.even by the pool. The staff was simply amazing. They made us feel like part of a family. Making a point of knowing our names and helping in any way they could. Special thank you to the Select Club team - Roberto, Alfonso, Willy, Maria (at the bar - she was fantastic), Alvaro - super helpful all the time and Samuel for proving that I had nothing to worry about! The entertainment staff - kids club specifically - ... kept my daughter busy and gave me some worry-free time to myself. I will return to this resort! Gracias! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
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Marta
Best vacation ever!
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2015
The resort itself is not too large neither is it too small, it's secluded. You have the choice of having a room or live in a bungalow. We had a double room overlooking a small pond and palms, you could see the ocean. The rooms are a reasonable size and include a t.v., mini fridge stacked with water and pop, A.C., balcony, walk in closet and a bathroom. A safe is available if you want to keep your travel documents and cell phones safe, it costs $15.00 a week.The resort grounds are very well maintained, the ... sidewalks are swept constantly, gardeners work everyday to maintain the flower beds etc. The pools are cleaned every morning. The washed up seaweed is cleaned off of the beach. The beach itself features beautiful white sand. The water is fairly calm, and not too deep, there are corals that block the big waves but it's not suggested for you to swim there in the event that the waves are too big. There is a buffet and two restaurants. We enjoyed the food choices, There was a new feature everyday and a snack bar. The atmosphere is calm and relaxing. read hotel review
  • Gastronomy
    5.0

    We really enjoyed the food. There is buffet. Breakfast starts at 7:00 am to 10:00 am, lunch from 12:00 p.m.. to 2:00 p.m., dinner from 7:00 p.m. to 10:00 p.m.. There are two restaurants Sea Scape and Michelangelo, there is also a beach BBQ dinner once a week to which you are invited. The buffet features different foods every evening including American, Italian, Oriental, and Chef's favorites among others. The food quality was very good. The atmosphere was very relaxing. The food is refilled quiet often, so even if you show up late you will still enjoy a hot meal. If you missed out on a meal there is a snack bar that is open late. It s not mandatory for you to tip, but you should do it non the less.

  • Room
    5.0

    The rooms are a reasonable size featuring A.C., t.v. balcony, walk-in closet, mini fridge, bathroom, work table and a little dinning table. There is a telephone, you have to pay to use it, unless you call another room or front desk. The building we were staying at was a new one, some are older and are currently being renovated. The rooms are cleaned every day. There is security checking the premises at all times of the day.

  • Sport & Leisure
    6.0

    Even if you do not want to leave the resort premises, there are plenty of thing you can do. You can learn archery, horseshoe tossing, exercise at the pool or the beach, shuffle board, bocce ball, pin pong, pool volleyball, beach volleyball, which was my favorite, you can also take the scuba diving lessons, go to the disco, or simply enjoy the beautiful beach. There is also a sports bar where you can watch your favorite teams compete. When we were there at the beginning of November there was some rain but we heard from other guests that the week before the water was crystal clear. Every evening there is a show. Some of the shows engage the audience to participate, which makes up for a lot of fun. The entertainment team really goes out of their way to make you feel welcome and to make sure that are enjoying your vacation. We made friends with Malvin Henrriquez and Franklin who became our go to guys if we had any questions on how to pass the time. All around great entertainment team. There was never a dull moment.

  • Service
    6.0

    The staff is very friendly. Most speak English and French if you do not speak Spanish. Language barrier was not a problem. The rooms are cleaned everyday unless you prefer not to be disturbed. Laundry is done everyday. There is a doctor present on the grounds 24/7. There are plenty of security on the resort grounds at all times. Most of the bars close at 11:00 pm. except for the bar at the disco which remains open for the duration of the disco. Complaints are handled on the spot in a calm manner. We havent noticed any disturbances, neither di we have anythign to complain about.

  • Location
    6.0

    The resort is located about an hour and a half from Samana airport. There is a small town about 20 minutes away from the resort. We did not visit the town, but we heard that it has nice restaurants and a Western Union in the event that you need to exchange money. There is a little store at the resort where you can get souvenirs, and anything that you may have forgotten to pack, also there is a person selling souvenirs at the beach and a market that comes to the resort at least two times a week. There are many excursions that are available. You can go zip lining, visit the beatiful Los Haitises National Park, or visit the Rincon and Fronton beaches. We did the Loss Haitises excursion. It was amazing! We saw mangroves, visited bat caves, learned about the history of this park. After the excursion we had a buffet lunch and went snorkling and explored corals. I should mention that during this excursion you get to drink rum and you can learn how to dance.

  • Hotel
    5.0

    The resort itself is not too large neither is it too small, it's secluded. You have the choice of having a room or live in a bungalow. We had a double room overlooking a small pond and palms, you could see the ocean. The rooms are a reasonable size and include a t.v., mini fridge stacked with water and pop, A.C., balcony, walk in closet and a bathroom. A safe is available if you want to keep your travel documents and cell phones safe, it costs $15.00 a week.The resort grounds are very well maintained, the sidewalks are swept constantly, gardeners work everyday to maintain the flower beds etc. The pools are cleaned every morning. The washed up seaweed is cleaned off of the beach. The beach itself features beautiful white sand. The water is fairly calm, and not too deep, there are corals that block the big waves but it's not suggested for you to swim there in the event that the waves are too big. There is a buffet and two restaurants. We enjoyed the food choices, There was a new feature everyday and a snack bar. The atmosphere is calm and relaxing.

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Conny
Dutch review, try to do it in English
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2015
We had some problems when we checked in, because they gave us a room on the first floor, while we asked for a ground floor room, but within half an hour we got the right room, so we were happy. Two days later, the cleaning people only took our towels, but didn't give us new ones in return, they also didn't give us toilet paper and water bottles, but after complaining at the reception everything was fixed and for the rest of our stay we didn't have any problems anymore. So to my opion, everybody makes mistakes and nobody's perfect ..., but this hotel tries to do everything possible to get you the best vacation. read hotel review
  • Sport & Leisure
    6.0

    The entertainment people were very great. But I first want to thank Papo, who was our towel boy, but also a member of the entertainment people. He took us on his motorcicle to his house to meet his wife and children. We really loved that. So, Papo, say hi from us to Lilin and to all of your 4 children :-). But everybody of the entertainment team was very great, they all tried to involve the tourists every way they could. So thank you Yousseff, Olga, Daniel, Margarita, Aleksi, Franklin, Lima, Pinky, Melvin, Mikiki and Kaki...hope I didn't forget anyone.

  • Hotel
    5.0

    We had some problems when we checked in, because they gave us a room on the first floor, while we asked for a ground floor room, but within half an hour we got the right room, so we were happy. Two days later, the cleaning people only took our towels, but didn't give us new ones in return, they also didn't give us toilet paper and water bottles, but after complaining at the reception everything was fixed and for the rest of our stay we didn't have any problems anymore. So to my opion, everybody makes mistakes and nobody's perfect, but this hotel tries to do everything possible to get you the best vacation.

  • Service
    6.0

    I read some reviews earlier, people were complaining that they only spoke Spanish. Well, I don't agree with that. Of course nobody could speak Dutch, but that's because no many Dutch people come here. In fact, we were the only ones. But they all know some English, even the women who cleaned our rooms. Especially Antonia, she cleaned our room most of the times and always understood me, when I asked her something in English.

  • Gastronomy
    5.0

    I think this is a 3,5 star resort, so I shouldn't complain. But I think they could show more variarity, because it was most of the same in 2 weeks. And it wasn't always warm enough. The buffet is fine. We went to the seafood restaurant 2 times. The first time a very nice girl brought us to our table and served us very well. The second time nobody was there, we just sat on an empty table, after 15 minutes a waiter askes us what we wanted to drink and what we wanted to eat...after that it was a disaster...we were with 3 people, only one of us got his drink...we had to wait a long time to get our starter and even longer to get our diner...so that wasn't a succes. But the bartenders were very nice, especially Jose from the beach bar and from the pool bar, Miguel, Fransisco, Benito, Roberto and last but not least Luis, Mr nr one internationale.

  • Room
    4.0

    Our room was ok, only missed we couldn"t make thee or coffee in our room. And we didn't have a kingsize bed, like I asked. Only 2 small beds we had to put together.

  • Location
    6.0

    The only negative thing was, we had to drive 3 hours from the airport to our resort, but it definately was worth it. I have never seen a more beautiful resort than this one. The whole resort is just one tropical garden. If you want to go to Las Galeras, it's only a 15 minutes walk, nothing special there, except Marcel's Sunshine Holidays, where you can book your excursions. I would really recommend him instead of the hotel's excursions. Much cheaper and very trustable. I really recommend his "candeligth diner" at Monte Azul. They bring you to a very small restaurant on the top of a mountain, where you have an amazing view on the bay of Las Galeras and also the bay of Samana, where the owners Vanina and Pierre welcome you. They do everything to give you a nice night out and the most important...their food is really delicious.

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Monique
Worker Alvaro was a great and wonderful person
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2015
Was kind of worry about going to a 3.5 Stars but they surpass all expectations. The workers were excellent especially Alvaro, very friendly and joyful at all time. The food was awesome a great variety. I found that they could have a bigger variety of drinks. Are room were clean every day but should the bedding at less once during the week. The beach was great lots of shady spots. All in all it was a great vacation. Would definitely go back. read hotel review
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    4.7
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    4.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
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Catherine Auclair
Perfect place to relax...
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2014
WoW! Nice place for a relaxing vacation... Excellent service... We did have issues with the AC on arrival... Just the time to pick a bite and everything was taking care of... Noris is the best... Don't be shy to ask people if you need something... They will do there best to accomadate you... The fact that the beach is almost only grass is very cool... No big wave's... Kid's loved the pool area... If we have the chance to come back we won't hesitate... Love the place... read hotel review
  • Service
    6.0

    Excellent... At the front desk ask for

  • Room
    6.0

    WoW! Renovated and very nice... We had a second floor seaview... Cleaning lady very sweet...

  • Sport & Leisure
    6.0

    Kayak... Catamaran... Everything is free...

  • Hotel
    6.0

    WoW! Nice place for a relaxing vacation... Excellent service... We did have issues with the AC on arrival... Just the time to pick a bite and everything was taking care of... Noris is the best... Don't be shy to ask people if you need something... They will do there best to accomadate you... The fact that the beach is almost only grass is very cool... No big wave's... Kid's loved the pool area... If we have the chance to come back we won't hesitate... Love the place...

  • Gastronomy
    6.0

    Good in general... Drink are the best... Try the Banana Mama at the pool bar... They have a mixer and put a real banana in it...

  • Location
    6.0

    Right next to a small village...

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Third Time
  • Recommended hotel
  • Families
  • Beach holiday
  • October 2014
We have been to this hotel three times this year an the reason we return is the simple beauty. It is secluded from other resorts and is truly paradise. read hotel review
  • Room
    6.0

    Clean...beautiful view of the beach, fresh water and drinks in fridge... Well working air conditioning...we stayed in the loft with a wonderful porch with beach view.

  • Hotel
    5.0

    We have been to this hotel three times this year an the reason we return is the simple beauty. It is secluded from other resorts and is truly paradise.

  • Sport & Leisure
    6.0

    The animation team is what makes this resort. They work hard from early in the morning to late at night in the disco. Plus they put on a different show every night. They are wonderful, sweet and warm people and part of the reason we return. A special thanks to Pinky, Mikiki, Lima, Olga, Yessi, Yonathan, Bombi, Francesco, Daniel, Andujar, Alexis....just wonderful people....thank you so much!!

  • Service
    6.0

    The people at this resort are truly wonderful. Having been there in February, May and October....we have been exposed to the resort at busier and quiet times. Each time the staff were all excellent from the front desk, wait staff and bartenders....Samuel Vasquez the hotel manager always makes sure we are well taken care of.

  • Location
    6.0

    Located approx 2 hours from the airport in Samana, the drive is lovely and gives you a wonderful picture of the way people live. We always get a couple of drinks at the aiport and enjoy the scenic drive to the hotel. Sit in the right hand side of the bus to get a wonderful view of the ocean. The hotel is not to large...its in a bay which provides a lovely view. Not to mention the horses that run wild next to the resort. So beautiful

  • Gastronomy
    6.0

    There is a lot of options despite what I have read. It is not gourmet in any way but we have never gotten sick in three visits and there was always plent of options to choose from.

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Anne-Sophie
Nice vacation
  • Recommended hotel
  • Singles
  • Beach holiday
  • July 2014
The hotel was a very calm and peaceful place to stay. The rooms are pretty big and always clean. The beach is relativly big but it is very clean. There are no waves which makes it better for relaxing in the water. It is different shades of blue so pictures come out nice. The buffet has a variety of different foods that are good. In the end it was a very good hotel and we will definitely go back! A big thanks to Samuel V., a pleasant and fun man to talk to, who made our stay extra fun :P read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.3
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
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Anne
Tranquil and Unique
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2014
The hotel is located in a beautiful secluded area. An hour and half approx from the airport in a comfortable air conditioned bus made the treck seem short. The resort is peaceful and relaxing. I cant say enough about how wonderful the Domincan people are and they work exceptionally hard long hours to make sure you have a great vacation. I would definitely return....... read hotel review
  • Service
    6.0

    Everyone from the bartenders, serving and reception staff are friendly and eager to help. SAMUEL VASQUEZ was very helpful and kind throughout our visit.

  • Room
    6.0

    We had a beautiful room and porch that looked out on the ocean. Comfortable beds, well air conditioned. Daily supply of pop and water.

  • Hotel
    6.0

    The hotel is located in a beautiful secluded area. An hour and half approx from the airport in a comfortable air conditioned bus made the treck seem short. The resort is peaceful and relaxing. I cant say enough about how wonderful the Domincan people are and they work exceptionally hard long hours to make sure you have a great vacation. I would definitely return.......

  • Sport & Leisure
    6.0

    The entertainment staff are pleasant and work hard long days to make sure you have fun....A special thanks to PINKY...ERICK...YONATHAN...AND DANIEL....Friendly fantastic people!

  • Location
    6.0

    The resort is located just near a small quaint town. The beach is not large but perfect for floating and cooling off. The grounds are well kept and the lake area beautiful for watching the turtles and fish. Lots of shade or sun....

  • Gastronomy
    6.0

    Great variety of food....The outdoor dinners were dinner and the atmosphere fantastic. The pool dinner was a special treat on our last night. Candle light and a delicous buffet.....

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Information about Hotel Grand Paradise Samana

Hotel Information

hotel.de

hotel.de *

In the name of our whole crew, we welcome you enthusiastically to the Grand Paradise Samana. Parking is not a problem at our hotel, we have ample parking available for our clientele. A laundry service is available. Our acclaimed restaurant and the lively hotel bar are both fantastic places to spend a relaxing evening with family or friends.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Play rooms
  • Hotel safe
  • Lift
  • Air conditioning
  • Car park

Room amenities

  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre
  • Volleyball

Other hotel information

  • 24 hour reception
  • Gay friendly
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service