# 1 of 86 hotels in Playa de Palma

Hotel Aya(4 stars)

Carretera Arenal, 60 07600 Playa de Palma View on map

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    5.5
  • Location
    5.7
  • Gastronomy
    5.1
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    264
  • very good
    58
  • acceptable
    5
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.671428571428572

The Aya is a very good mid-range hotel with direct location at the long beach. Four stars i think not appropriate, there are missing then but the details. See further points. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.1999999999999997

Hotel infrastructure is at full house way too small laid out: starting with the small double rooms with storage space about a person rich, the tiny lobby and not to end on a good note the dining room, from all seams and the closely integrated tables, the any comfortable verunmöglichen. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " ... and a bottle of sparkling wine in a cooler with glasses in the room. The breakfast buffet is more than enough, everything was fresh and it is constantly filled up, before something was missing. The hotel is very well maintained and equipped with modern style. There is a very nice pool with pool bar in landscaped grounds. ... "  read hotel review
        5.89047619047619
        May 2011
  • Food
    Pros
    • Quantity (1)
      Comments related to "Food" found in 1 review
      • " ... but only in Hotel Aya the appointment was recognized and it was sent me a letter of congratulations from the general manager and a bottle of sparkling wine in a cooler with glasses in the room. The breakfast buffet is more than enough, everything was fresh and it is constantly filled up, before something was missing. The hotel ... "  read hotel review
        5.89047619047619
        May 2011
Elisabeth
Great spring holiday - happy all round!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • March 2014
Great hotel, great stay, very child friendly! We recommend this hotel further! Price-performance ratio... read hotel review
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Room
    4.5
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Marlies
Very nice hotel, further recommendable
  • Recommended hotel
  • Families
  • Translated
  • City break
  • March 2014
Very nice hotel we were around comfortable. We would book it again at anytime, and we can only further recommend it. Thank you read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
Christoph
Recommendation.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2014
Very good hotel. Nice staff. Good location. Beautiful view of the sea. Wi-fi free of charge but in the rooms too slow. We will be back. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Werner
Nice holidays in malle.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • March 2014
The hotel is in a great location. But the rooms are very clairaudient. I had a beautiful week for cycling on malle and can the hotel (with a private bike basement) recommend. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    5.3
    Size of the room
    4.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close
Heike
Nice hotel with very friendly staff.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • February 2014
Nice hotel, good suitable for a short break, the staff was very nice, we felt comfortable, gpoße selection at the buffet, great choices the halbpensionsbüfett, unfortunately the meals were often not well seasoned or the meat was dry, too long fried/grilled but that was the only complaint, otherwise everything was ok read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
Close
Ella u. Reinhard
Friendly hotel in very good situation, gladly again.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2014
The rooms and the balconies were relatively large. Everything is in good shape and very clean. The mattresses were very pleasant. There were almost exclusively german guests in the hotel, so it is nice, the staff were mostly good german understands or speaks. Until mid may can hire bikes at the hotel. There is also a sauna in the basement, jacuzzi, steam bath and a small fitness room with 4 pieces of equipment. read hotel review
  • Gastronomy
    5.0

    Breakfast and dinner: a lot of choice (fish, meat, pasta) dinner unfortunately little peppered. All in all but ok. Staff tried very hard.

  • Hotel
    6.0

    The rooms and the balconies were relatively large. Everything is in good shape and very clean. The mattresses were very pleasant. There were almost exclusively german guests in the hotel, so it is nice, the staff were mostly good german understands or speaks. Until mid may can hire bikes at the hotel. There is also a sauna in the basement, jacuzzi, steam bath and a small fitness room with 4 pieces of equipment.

  • Service
    6.0

    Staff, particularly at the reception, very nicely and competently.

  • Room
    5.0

    Relatively large rooms, good mattresses. Everything in order and clean!

  • Location
    6.0

    The hotel is just across the promenade from the sea. In february it was very quiet, no road noise, but just the sound of the sea was to be heard. We had a room on the top = 5. floor with sea view. The near airport didn't bother us. Over the hotel one can good and cheap rent a car (only rent and gas must paid. Will). Bus stop is very close.

  • Sport & Leisure
    5.0

    1 times a week there was a Flamenco-presentation. Since it february was, kannder pool and beach not be assessed. There is also a ping pong table.

Close

Quiet middle class hotel right on the beach!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
The Aya is a very good mid-range hotel with direct location at the long beach. Four stars i think not appropriate, there are missing then but the details. See further points. read hotel review
  • Location
    6.0

    The hotel is directly at the kilometer-long sandy beach, on section El Arenal. Closer to the beach and the sea is not, that is genial and the biggest plus for me at this hotel. There were enough restaurants, clubs, party (Megapark, Bierkönig etc.) , activities (Midget Golf, swimming, snorkelling, etc.) Supermarkets in the area. The bus stops right in front of the hotel and runs along the beach to Palma (line 15) and on the highway (line 25).

  • Gastronomy
    6.0

    There is the possibility half-board to take, with breakfast and dinner buffet. Both are really very plentiful and delicious. Hors-d'oeuvres, soups, meat from the grill, numerous side dishes and sauces, salads, fruit, desserts, cakes. In the morning coffee, sausage, pate, jam, bread, sausages, coffee, etc. It is impossible to list everything. Everything seemed very clean and well organized. In the evening, drinks are extra charge. Caution with sensitive stomach at salads and co. Despite penibler hygiene you get from raw food in Spain quickly stomach intestine problems, if you are sensitive! During the day you can also in the hotel's restaurant food and drink, unfortunately that wasn't the case great. We have a hard frozen pizza and tiefkühllasagne get, and therefore the restaurant then avoided.

  • Room
    5.0

    Since there were different rooms, i can only our double room describe. It was in the 5 and last floor, side front. You had to have a perfect view of the sea and beach and the bay of Palma. Better it hardly goes. The room is large enough, to 2 weeks bearable, the equipment is however rather modest. A chair is a little too little, no hooks on the walls to hang clothes, it must do everything in the purely, or on the armchair disclosed. There was a fridge but no minibar (need we also not). There was no kettle and no hauspatschen, bathrobe etc. , with 4 stars should be. In all rooms free wi-fi. Bathroom is also big enough, you get shower gel and cream as much as you need.

  • Service
    6.0

    The staff is very friendly, particularly with the breakfast and dinner buffet is really very hard to fulfill all the guests' wishes and the staff spoke mostly good german. It could hardly have been better, you feel good and welcome.

  • Sport & Leisure
    6.0

    There is reverse a swimming pool with pool chairs. You can beach towels for a deposit could be borrowed, the one also to the beach is, which is right in front of the hotel. Furthermore, there was massage and other wellness facilities, to pay extra of course. Otherwise here the offer is for 4 stars weak, there is nothing available for children, disco, etc. Furthermore, one must say in the hotel 90% retirees, perhaps not necessarily the entire day entertainment program to have want. We found the peace and quiet in the hotel very pleasantly.

  • Hotel
    5.0

    The Aya is a very good mid-range hotel with direct location at the long beach. Four stars i think not appropriate, there are missing then but the details. See further points.

Close
Mathias
A great hotel right next to the beach promenade.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
The hotel was with its plant clean. During our stay the age structure was very mixed. read hotel review
  • Service
    5.0

    The staff (no matter, whether reception, restaurant or cleaning staff) was always always friendly and helpful. The check-in and check-out ran without problems & they even helped with the online check-in for our return flight.

  • Location
    6.0

    The hotel Aya is above the balearo 4 right on the waterfront. From the airport it was approximately 15 minutes by cab. To the beach one must only cross the beach promenade. The typical ' party -Ballermann' are 5-10 - minute walk.

  • Sport & Leisure
    6.0

    The garden area was with a swimming pool and a pool bar. There were also in the afternoon still a few free beach chairs. The beach chairs and the pool were clean and in good condition. The pool bar we didn't use it.

  • Hotel
    5.0

    The hotel was with its plant clean. During our stay the age structure was very mixed.

  • Gastronomy
    5.0

    For breakfast, there were different jams, cereal, different types of sausage, scrambled eggs, boiled eggs, bacon, beans, fruit, cheese, warm sausages or alternately buletten. To drink you got a pot of coffee, but juices, water and tea you could independently take. On weekend there was additionally sparkling wine. All in all a typical breakfast buffet. For dinner there was daily different dishes (meat, fish) in buffet style. For fish lovers great. For people, who do not like fish, could it also times to a few small problems, if the buffet to 'fishy' was. The drinks (non-alcoholic, beer, wine) were not included in the price and were then on the way to outside in the entrance of the restaurant always were paid. The quality of the meals was always super and delicious.

  • Room
    6.0

    Our double room was with a wardrobe with safe, a small satellite tv, a telephone, a work desk, air conditioning. We had two large single beds in our room. The bathroom had a tub with shower, toilet and hair dryer installed. On our balcony there were two chairs and a table. We had direct view of the ocean from our balcony. The safe could one at the reception rent. For the safe key had to you 3 Euro deposit, which one with the check out again back got. The air conditioning in the night was not to cool set, because then it becomes quite fresh in the room.

Close
Renate Maria
A carefree package
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • September 2013
Not too big. Condition and cleanliness was very good. Free wireless internet, very good. Breakfast and half board very good. Mixed ages but not too young (30-70). No russians or british. read hotel review
  • Gastronomy
    6.0

    The food was not too big, very clean and the price performance ratio tuned.

  • Room
    5.0

    Rooms: decor and great cleanliness.

  • Service
    6.0

    Friendliness, room service was very good. Complaints were not necessary, it was everything okay.

  • Hotel
    6.0

    Not too big. Condition and cleanliness was very good. Free wireless internet, very good. Breakfast and half board very good. Mixed ages but not too young (30-70). No russians or british.

  • Location
    6.0

    Not far from the airport about 15 minutes. Beach on the other side of the street. Restaurants and kumköy shopping mile begins right around the corner, brilliant. Public transport directly at the hotel.

Close
Michaela
Ayes -100 points ☺
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
Best hotel, anytime again. Perfect location and super nice staff. The rooms to the sea were super nice and very large. Will be back :-o read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Read all hotel reviews

Information about Hotel Aya

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Amenities

Hotel amenities

  • Total number of rooms: < 200
  • Terrace
  • Hotel safe
  • Internet
  • Lift
  • Number of lifts: 2
  • Air conditioning

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Central heating
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Bathroom
  • Shower
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Vegetarian dishes
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Breakfast buffet

A choice of sports

  • Outdoor pool

Spa offers

  • Massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • City hotel
  • 24 hour reception
  • Number of stars/domestic category: 4 Stars
  • Check out no later than: 12:00
  • Early check in
  • Business travellers
  • Late check out
  • Express check in and check out
  • Cash payment
  • English
  • Car hire
  • Lake
  • Ticket service
  • Information desk
  • Currency exchange
  • Wifi
  • Free Wifi access included
  • Laundry service