# 2 of 97 hotels in Playa de Palma

Hotel Aya(4 stars)

Carretera Arenal, 60 7600 Playa de Palma Mallorca View on map
Average rating
Recommended
Trend

At a glance

  • The breakfast buffet is more than enough (1)
    "The breakfast buffet is more than enough" found in 1 review
    • " ... but only in Hotel Aya the appointment was recognized and it was sent me a letter of congratulations from the general manager and a bottle of sparkling wine in a cooler with glasses in the room. The breakfast buffet is more than enough , everything was fresh and it is constantly filled up, before something was missing. The hotel ... " 
      5.890476190476191
      May 2011
  • The hotel is very well maintained (1)
    "The hotel is very well maintained" found in 1 review
    • " ... and a bottle of sparkling wine in a cooler with glasses in the room. The breakfast buffet is more than enough, everything was fresh and it is constantly filled up, before something was missing. The hotel is very well maintained and equipped with modern style. There is a very nice pool with pool bar in landscaped grounds. ... " 
      5.890476190476191
      May 2011
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.2
  • Service
    5.6
  • Location
    5.7
  • Gastronomy
    5.2
  • Sport & Leisure
    5.3

Rating breakdown

  • excellent
    209
  • very good
    34
  • acceptable
    3
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.671428571428572

The Aya is a very good mid-range hotel with direct location at the long beach. Four stars i think not appropriate, there are missing then but the details. See further points. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.1999999999999997

Hotel infrastructure is at full house way too small laid out: starting with the small double rooms with storage space about a person rich, the tiny lobby and not to end on a good note the dining room, from all seams and the closely integrated tables, the any comfortable verunmöglichen. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " ... and a bottle of sparkling wine in a cooler with glasses in the room. The breakfast buffet is more than enough, everything was fresh and it is constantly filled up, before something was missing. The hotel is very well maintained and equipped with modern style. There is a very nice pool with pool bar in landscaped grounds. ... "  read hotel review
        5.890476190476191
        May 2011
  • Food
    Pros
    • Quantity (1)
      Comments related to "Food" found in 1 review
      • " ... but only in Hotel Aya the appointment was recognized and it was sent me a letter of congratulations from the general manager and a bottle of sparkling wine in a cooler with glasses in the room. The breakfast buffet is more than enough, everything was fresh and it is constantly filled up, before something was missing. The hotel ... "  read hotel review
        5.890476190476191
        May 2011
Elisabeth
Great spring holiday - happy all round!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • March 2014
Great hotel, great stay, very child friendly! We recommend this hotel further! Price-performance ratio... read hotel review
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Room
    4.5
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Marlies
Very nice hotel, further recommendable
  • Recommended hotel
  • Families
  • Translated
  • City break
  • March 2014
Very nice hotel we were around comfortable. We would book it again at anytime, and we can only further recommend it. Thank you read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
Christoph
Recommendation.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2014
Very good hotel. Nice staff. Good location. Beautiful view of the sea. Wi-fi free of charge but in the rooms too slow. We will be back. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Werner
Nice holidays in malle.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • March 2014
The hotel is in a great location. But the rooms are very clairaudient. I had a beautiful week for cycling on malle and can the hotel (with a private bike basement) recommend. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    5.3
    Size of the room
    4.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Heike
Nice hotel with very friendly staff.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • February 2014
Nice hotel, good suitable for a short break, the staff was very nice, we felt comfortable, gpoße selection at the buffet, great choices the halbpensionsbüfett, unfortunately the meals were often not well seasoned or the meat was dry, too long fried/grilled but that was the only complaint, otherwise everything was ok read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
Close
Ella u. Reinhard
Friendly hotel in very good situation, gladly again.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2014
The rooms and the balconies were relatively large. Everything is in good shape and very clean. The mattresses were very pleasant. There were almost exclusively german guests in the hotel, so it is nice, the staff were mostly good german understands or speaks. Until mid may can hire bikes at the hotel. There is also a sauna in the basement, jacuzzi, steam bath and a small fitness room with 4 pieces of equipment. read hotel review
  • Gastronomy
    5.0

    Breakfast and dinner: a lot of choice (fish, meat, pasta) dinner unfortunately little peppered. All in all but ok. Staff tried very hard.

  • Hotel
    6.0

    The rooms and the balconies were relatively large. Everything is in good shape and very clean. The mattresses were very pleasant. There were almost exclusively german guests in the hotel, so it is nice, the staff were mostly good german understands or speaks. Until mid may can hire bikes at the hotel. There is also a sauna in the basement, jacuzzi, steam bath and a small fitness room with 4 pieces of equipment.

  • Service
    6.0

    Staff, particularly at the reception, very nicely and competently.

  • Room
    5.0

    Relatively large rooms, good mattresses. Everything in order and clean!

  • Location
    6.0

    The hotel is just across the promenade from the sea. In february it was very quiet, no road noise, but just the sound of the sea was to be heard. We had a room on the top = 5. floor with sea view. The near airport didn't bother us. Over the hotel one can good and cheap rent a car (only rent and gas must paid. Will). Bus stop is very close.

  • Sport & Leisure
    5.0

    1 times a week there was a Flamenco-presentation. Since it february was, kannder pool and beach not be assessed. There is also a ping pong table.

Close
Asmus
For the second time, with good reason
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • May 2011
The staff and management were very attentive. I spend my birthday on Mallorca but only in Hotel Aya the appointment was recognized and it was sent me a letter of congratulations from the general manager and a bottle of sparkling wine in a cooler with glasses in the room. The breakfast buffet is more than enough, everything was fresh and it is constantly filled up, before something was missing. The hotel is very well maintained and equipped with modern style. There is a very nice pool with pool bar in landscaped grounds. I would love to go back to this ... hotel. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
Close
Read all hotel reviews

Information about Hotel Aya

Hotel Information

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Amenities

Hotel amenities

  • Hotel safe
  • Internet
  • Lift
  • Air conditioning

Room amenities

  • Additional childrens' bed
  • TV
  • Satellite TV
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Shower

Gastronomy

  • Restaurant
  • Vegetarian dishes
  • Dishes for those with allergies
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Breakfast buffet

A choice of sports

  • Outdoor pool

Spa offers

  • Massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Early check in
  • Late check out
  • Express check in and check out
  • English
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Wifi
  • Free Wifi access included
  • Laundry service