# 17 of 286 hotels in Naples

BEST WESTERN Hotel Paradiso(4 stars)

Via Catullo 11 View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    4.9
  • Service
    5.2
  • Location
    4.4
  • Gastronomy
    5.2
  • Sport & Leisure
    3.3

Rating breakdown

  • excellent
    8
  • very good
    1
  • acceptable
    2
  • poor
    0
  • terrible
    1
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Coen
Horrible
  • Hotel not recommended
  • Couples
  • City break
  • May 2014
Where to start... Don't go to this hotel! Rooms are small, airco doesn't work in May due to cost savings, partities/weddings from locals that will keep you up all night, breakfast is really bad, staff not very friendly, terrible internet connection, far away from city center, restaurant and roof terrace blocked for parties/weddings from locals, just 1 other restaurant nearby, small bathroom, view from the room to a blind wall,netc. We left the hotel after 2 day completely exhausted and were happy to leave this place. read hotel review
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Service
    2.0
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    1.0
  • Location
    1.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
    Other leisure activities available
    1.0
  • Gastronomy
    2.8
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    3.0
  • Hotel
    2.3
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    3.0
  • Room
    1.5
    Size of the room
    1.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
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Mario Günther
Gorgeous scenery much but not more
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • City break
  • June 2013
Gorgeous scenery, but bad service The hotel has probably over one of the most beautiful view of naples, but that was it then already. The size of the room the cleanliness, breakfast plentiful, but bread for example absolutely unenjoyable, rock-hard bread not even with the knives cut leave. Cleanliness on the terrace leaves rather more to be desired If you on the terrace sits one is also not asked, whether one which to drink would like, the staff runs some times just past without any comment, such a bad service i had rarely. Prices for the drinks in my opinion ... completely overpriced! But terrace overlooking the sea and vesuvius has its price. For a short stay is this hotel reasonably suitable. read hotel review
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Service
    3.7
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Location
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
  • Gastronomy
    3.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    4.0
  • Room
    4.0
    Size of the room
    3.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Information about BEST WESTERN Hotel Paradiso

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast in the room

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre

Other hotel information

  • 24 hour reception
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service