# 2 of 342 hotels in Mexico city

Hotel Hilton Mexico City Reforma(5 stars)

Av. Juarez 70 06010 Mexico City View on map
Average rating
Recommended
Trend

Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.5
  • Service
    5.4
  • Location
    5.7
  • Gastronomy
    5.2
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    11
  • very good
    3
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Erick
Fantastic location, lovely hotel
  • Recommended hotel
  • Singles
  • Business trip
  • October 2015
Stayed here on a business trip. The hotel was chosen for me, but I was very very very happy with it upon arrival. The hotel was VERY nice, well kept, and had a great location. Being right across from Alameda park it was right in the middle of the DF zone. It was so close to SOOO many good things. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close

Very good conference hotel
  • Recommended hotel
  • Friends
  • Business trip
  • July 2015
Big conference hotel, conveniently located next to Alameda, Bellas Artes, metro and metrobus. Of course it is rather price so you will see mostly business visitors. Numerous conference rooms allow even big gigs. Service is very good, helpful and friendly, good concierge standard. Nothing too boutique, it is a chain hotel after all, but they try to make your stay pleasant (also thanks to the impressive waiting lobby and Internet points there - which could handle https but otherwise they are just great for Mexico). Restaurants and lobby bar foot the bill. read hotel review
  • Location
    6.0

    A huge chunk of sightsseeing sites just in the walking distance: Alameda, Diego Rivera mural, Bellas Artes, old town with Zocalo and cathedral, a number of museums and the Old Post, Reforma Street, even the Mexican Arena if you love Lucha Libre. :) Good point to conquer the city!

  • Room
    5.0

    Suites are spacious, very comfy bathroom with a tube (I even fell asleep there once but that should be safe), shower is perfectly doable thanks to the courtains. Complimentary items like soap, skin balsam etc. show high quality. The coffee "machine" should be upgraded though. It looks better than works and only two servings are provided. Even simple electric teapot would be better. Cable TV: analogue in 2015? In ***** ? And there is barely anything non-Spanish. I remember BBC, and maybe CNN or something similar. Even Euronews was Spanish only. And it is an American standard so don't expect central lightning in your room.

  • Hotel
    6.0

    Big conference hotel, conveniently located next to Alameda, Bellas Artes, metro and metrobus. Of course it is rather price so you will see mostly business visitors. Numerous conference rooms allow even big gigs. Service is very good, helpful and friendly, good concierge standard. Nothing too boutique, it is a chain hotel after all, but they try to make your stay pleasant (also thanks to the impressive waiting lobby and Internet points there - which could handle https but otherwise they are just great for Mexico). Restaurants and lobby bar foot the bill.

  • Service
    6.0

    Very nice and helpful. Just ask them!

  • Gastronomy
    5.0

    Very solid breafasts with a huge choice. Beautiful desserts however they look better than taste. I loved served juices, especially celery. Catering during conference was really good, although I found a few misses, they did offer some good blend of international and local cousine and I simply cannot complaint.

  • Sport & Leisure
    5.0

    I have not used sport facilities but I know there is a gym and a really small pool (partially outside, partially inside). Lobby bar offers some decent live music. Hotel internet via wi-fi or AFAIK cable was really good, especially comparing to the Mexican standard. Besides that, you are in the heart of a huge city, so why spending this time in the hotel? :)

Close
Diane
Hilton, Hurray!
  • Recommended hotel
  • Families
  • City break
  • January 2015
My family visited Mexico City for one week over Thanksgiving break. The hotel staff could not have been nicer or more helpful. The hotel was beautiful and welcoming. It is situated close to many, many restaurants and shops. Transportation; cab, metro was a breeze. We had the most wonderful experience! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Jeff
Centrally Located, great location to explore city
  • Recommended hotel
  • Singles
  • City break
  • May 2014
Room was immaculate, the staff was friendly and helpful throughout. Only negative was my Hilton Honors Gold status benefits were not explained to me at check in. Had I not been travelling with other gold members who explained the benefits to me, I would have missed out on the fabulous Executive Lounge and all it had to offer. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    6.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
Close
Andres
Hilton Mexico, Great Experience
  • Recommended hotel
  • Couples
  • Business trip
  • February 2014
Hotel Staff is friendly, breakfast was amazing. Rooms are kept very clean and everything little detail is kept perfect. Gym and Spa facilities are very complete. Arrangements for tours were excellent and at good price. read hotel review
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
Close
Read all hotel reviews

Information about Hotel Hilton Mexico City Reforma

Hotel Information

hotel.de

hotel.de *

Our whole team would like to proudly welcome you to the Hilton Mexico City Reforma. The Hilton Hotels family would like to welcome you to the Hilton Mexico City Reforma! Luxury Hotels are plentiful, but this one is a prime example of its type. It has all of the advantages you would expect, and more. Where you will stay After grabbing something small from your hotel room's well-stocked minibar, you can continue your work at the office table in your room. From this small office space you will be able to contact everyone you need to: either with the properly functioning landline or your hotel room's broadband internet connection. In all rooms at our hotel we have included a safe and an AC. All of our hotel rooms feature internet connection via modem. Our hotel rooms are equipped with televisions. Every single hotel room includes cable television for visual and audio entertainment. In our guest rooms you will have access to a kitchenette and a microwave. Rooms come with coffee making utensils. All private bathrooms in this hotel include bathtub, bathrobe, and hairdryers available for your use. Toddler beds are also available in our rooms, please request when making a booking. Relax or be active Guests staying in the hotel have the option of using both our indoor and outdoor pool facilities to go for a swim. In addition to its other facilities, our hotel also has a jacuzzi! Energetic guests can take advantage of the state-of-the-art fitness room.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Is this your hotel?

Take advantage of the benefits offered by HotelManager:

  • Quality analyses provided by guest reviews
  • Update information about your hotel
  • Increase awareness of your hotel by creating a hotel profile with official pictures
  • All completely free

Create your hotel profile

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Shops in the hotel
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Iron
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Breakfast
  • Restaurant
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre
  • Pool

Spa offers

  • Spa centre
  • Beauty treatments
  • Sauna
  • Hammam
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper