# 3 of 303 hotels in Mexico city

Hotel Hilton Mexico City Reforma(5 stars)

Av. Juarez 70 06010 Mexico City View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.5
  • Service
    5.5
  • Location
    5.5
  • Gastronomy
    5.1
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    7
  • very good
    1
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Jeff
Centrally Located, great location to explore city
  • Recommended hotel
  • Singles
  • City break
  • May 2014
Room was immaculate, the staff was friendly and helpful throughout. Only negative was my Hilton Honors Gold status benefits were not explained to me at check in. Had I not been travelling with other gold members who explained the benefits to me, I would have missed out on the fabulous Executive Lounge and all it had to offer. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    6.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
Close
Andres
Hilton Mexico, Great Experience
  • Recommended hotel
  • Couples
  • Business trip
  • February 2014
Hotel Staff is friendly, breakfast was amazing. Rooms are kept very clean and everything little detail is kept perfect. Gym and Spa facilities are very complete. Arrangements for tours were excellent and at good price. read hotel review
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
Close
Michael
Highly recommended, centrally located Hilton.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2013
On a long business trip to the Hilton reforma Mexico City returned. The location is super convenient, right in the center, the pedestrian and shopping areas are all within walking distance. The staff is very nice and forestalling and has a great corner room upgraded. Lounge and restaurants were very good, the food is but a bit monotonous in the long run. read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
  • Room
    5.3
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
Close
Michael
Central, friendly, the best
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
Very centrally located Hilton with all the amenities and a great view from the upper floors the center from Mexico. Very good service and service services, including chauffeur service. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
Close
Raimund
Hotel in the best location
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • February 2013
The right hotel for Mexico City. The hotel is directly in the center from Mexico City, in the historic part you need only 10 minutes and also to the zona rosa is within easy by bus or the subway. The hotel rooms are though somewhat older but very comfortable and clean. The breakfast buffet is varied, however, the dark breakfast room not very welcoming. Due to the great location really recommendable! read hotel review
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.7
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
Close
Read all hotel reviews

Information about Hotel Hilton Mexico City Reforma

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This luxury business hotel lies in the historical centre, close to Zócalo Square. In only a short drive, guests will arrive at the famous pedestrianised area of Zona Rosa. A shopping centre is situated right next to the hotel and within a short walk, guests will arrive at plenty of other shopping opportunities, restaurants bars and nightclubs (around 3 km away from the hotel). The nearest train station is just 500 m away. Further links to the public transport network are located directly in front of the building. Consequently, the interesting sightseeing attractions of the city are just minutes away. The airport is approximately a 10-minute drive away. The hotel is situated on a main road.
  • The hotel features 457 accommodation units. A lobby and a reception are available to guests. Amenities include a cloakroom, a safe and currency exchange facilities. Internet access is available in public areas. The hotel offers a range of amenities for a comfortable stay, including gastronomic options such as a restaurant, a café and a bar. Shopping facilities are available. Parking facilities available to guests include a garage and a car park. Among the additional services available are car hire, room service and a laundry. A conference area with a conference room and a business centre is available.
  • All rooms feature air conditioning, central heating and a bathroom. A double bed is provided in the carpeted accommodation units. A safe and a minibar also feature. The kitchenettes of the accommodation units are appointed with a fridge and tea and coffee making equipment. Convenient features include internet access, a telephone, a TV and a radio. Each of the bathrooms features a shower, a bath and a hairdryer.
  • Guests can enjoy sport, leisure and relaxation options at the hotel. The terrace is the perfect place to while away the time. Leisure options at the hotel also include a gym and a sauna.
  • The hotel offers the following bookable meals and board options: breakfast, lunch and dinner. Special meals, including special dietary cuisine, are available. Special deals can be enjoyed at the hotel.
  • The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Washing machine
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Breakfast
  • Restaurant
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Spa centre
  • Special massages
  • Sauna
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • City
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service