# 8 of 368 hotels in Berlin - Mitte

Hotel Grand Hyatt Berlin(5.5 stars)

Marlene-Dietrich-Platz 2, Berlin, 10785 Show map
Hotel Pictures - Hotel Grand Hyatt Berlin
Average
Recommended
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At a glance

  • Great hotel (15)
    "Great hotel" found in 19 reviews
    • " Great hotel , but service after " 
      5.875
      July 2012
    • " The five-star Grand Hyatt, Berlin, lived up to our expectations of a very pleasant hotel in a very Central, but surprisingly quiet location on Potsdamer Platz. The only slight downside ... " 
      5.666666666666667
      July 2011
    • " The hotel and the rooms and the furnishing are in good condition . What I didn't like it, are toilets with a einerthin Sliding door. The bathroom was very nice ... " 
      5.25
      July 2012
    • " Generally a beautiful hotel , great location, room nevertheless quiet. Modern, very well furnished rooms in various ... " 
      4.833333333333333
      October 2011
    • " Great hotel " 
      5.283333333333333
      March 2012
    • " Very highly recommended and nice hotel right across the street from the theatre where currently runs behind the horizon. The Grand ... " 
      5.416666666666667
      July 2011
    • " ... VOX price well worth it. The spa area was also very well, even if one in the external area could have been more beach chairs, since beach chairs for some people were ten little ☺ Overall it is a very nice hotel where I very often in the future will be. Thank you very much ☺ " 
      5.416666666666667
      July 2011
    • " The Hyatt is a great, quiet hotel opposite the theater where behind the horizon is played and within about five minutes from ... " 
      5.833333333333333
      September 2011
    • " ... at the service constantly understaffed and we had to wait a long time for the ordered coffee or tea wait, as well as at the buffet; often missing much of the cereal. something Pity, otherwise great atmosphere for breakfast. where you can dine in the evening excellent in the morning also with a view to ... " 
      5.833333333333333
      September 2011
    • " ... otherwise great atmosphere for breakfast. where you can dine in the evening excellent in the morning also with a view to show kitchen. the spa area in the eight floor left nothing to be desired, great atmosphere with a view over Berlin where you in good weather outside with chair and parasol on lawn. ... " 
      5.833333333333333
      September 2011
    • " ... comfortable the spa We unfortunately couldn't use. now to the highlight of our stay at the Hyatt, the visit of the Vox restaurant for dinner. perfect service, not pushy but always present in a pleasant atmosphere was an excellent food served, we really enjoyed the evening without even in the voxbar a drink ... " 
      5.833333333333333
      September 2011
    • " ... yourself, you should not leave the restaurant, however. I would also mention nor the business lunch, if you already at noon in the mood for good kitchen, will be thrilled. our conclusion: great, well run Hotel , very modern decor in all areas we liked it. as well as the warm and friendly handling of the ... " 
      5.833333333333333
      September 2011
    • " ... not leave the restaurant, however. I would also mention nor the business lunch, if you already at noon in the mood for good kitchen, will be thrilled. our conclusion: great, well run Hotel, very modern decor in all areas we liked it. as well as the warm and friendly handling of the staff is ... " 
      5.833333333333333
      September 2011
    • " Felt very good ! " 
      6
      March 2012
    • " Generally good hotel , however service not top " 
      4.736111111111111
      July 2012
  • Service very good (10)
    "Service very good" found in 10 reviews
    • " Directly on the Potsdamer Platz one is in good hands here. The location is central, the service very good . A highlight is the roof terrace with a pool. There you can, in the middle of Berlin, ... " 
      5.416666666666667
      June 2012
    • " anytime again great. First class service " 
      6
      February 2012
    • " This stay was again a great experience. Inconspicuous first class service . Simply arrival and be comfortable. Ideal location on the Potsdamer Platz. If you have the ... " 
      6
      February 2012
    • " Very good service in some areas not on the level of some time. Check in the Rezeptionsleiter perfect, very ... " 
      4.833333333333333
      October 2011
    • " Perfect - all the staff very friendly and helpful . " 
      6
      March 2011
    • " ... hotel. A well furnished gym and a sufficiently large pool. Also the hot tub is quite large and beautiful. The pool is located on the eighth floor and has a beautiful view over the relax the city. The service is excellent . " 
      5.458333333333333
      March 2011
    • " Great service " 
      5.666666666666667
      April 2012
    • " Such a friendly and attentive staff one experienced rarely so much. To me this is the plus point ever. The room was great, the ... " 
      6
      March 2012
    • " here really everything for a five stars s-hotel. So friendly and competent staff rare find in hotels. The rooms are excellent, we got an upgrade to the suite. Here is even the ... " 
      5.875
      December 2011
    • " ... Berlin Siegesäule. Large terrace, partly with even lawn! In the Voxbar there are more than 200 types of whiskey to try. The whole hotel is pretty good, very plush with a lot of wood and marble. The staff is extremely friendly without being intrusive. " 
      5.8055555555555545
      August 2011
  • The location is central (5)
    "The location is central" found in 5 reviews
    • " Directly on the Potsdamer Platz one is in good hands here. The location is central , the service very good. A highlight is the roof terrace with a pool. There you can, in the ... " 
      5.416666666666667
      June 2012
    • " Top Hotel in a very good location in Berlin " 
      5.666666666666667
      July 2011
    • " Central location " 
      5.458333333333333
      March 2011
    • " Top Hotel in a central location , great again and again " 
      5.416666666666667
      July 2011
    • " Good Hotel in central location ! " 
      4.966666666666667
      August 2011

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.7
  • Room
    5.6
  • Service
    5.4
  • Location
    5.7
  • Gastronomy
    5.5
  • Sport
    5.5

Rating breakdown

  • Excellent
    50
  • Very Good
    6
  • Acceptable
    0
  • Poor
    0
  • Terrible
    0
Read all hotel reviews

Summary of guest reviews by categories

Hotel in general
  • " The hotel and the rooms and the furnishing are in good condition. What I didn't like it, are toilets with a einerthin Sliding door. The bathroom was very nice ... "  Read more
    5.25
    July 2012
  • " Felt very good! "  Read more
    6
    March 2012
  • " The Hyatt is a great, quiet hotel opposite the theater where behind the horizon is played and within about five minutes from ... "  Read more
    5.833333333333333
    September 2011
  • " ... at the service constantly understaffed and we had to wait a long time for the ordered coffee or tea wait, as well as at the buffet; often missing much of the cereal. something Pity, otherwise great atmosphere for breakfast. where you can dine in the evening excellent in the morning also with a view to ... "  Read more
    5.833333333333333
    September 2011
  • " ... otherwise great atmosphere for breakfast. where you can dine in the evening excellent in the morning also with a view to show kitchen. the spa area in the eight floor left nothing to be desired, great atmosphere with a view over Berlin where you in good weather outside with chair and parasol on lawn. ... "  Read more
    5.833333333333333
    September 2011
  • " ... comfortable the spa We unfortunately couldn't use. now to the highlight of our stay at the Hyatt, the visit of the Vox restaurant for dinner. perfect service, not pushy but always present in a pleasant atmosphere was an excellent food served, we really enjoyed the evening without even in the voxbar a drink ... "  Read more
    5.833333333333333
    September 2011
  • " ... yourself, you should not leave the restaurant, however. I would also mention nor the business lunch, if you already at noon in the mood for good kitchen, will be thrilled. our conclusion: great, well run Hotel, very modern decor in all areas we liked it. as well as the warm and friendly handling of the ... "  Read more
    5.833333333333333
    September 2011
  • " ... not leave the restaurant, however. I would also mention nor the business lunch, if you already at noon in the mood for good kitchen, will be thrilled. our conclusion: great, well run Hotel, very modern decor in all areas we liked it. as well as the warm and friendly handling of the staff is ... "  Read more
    5.833333333333333
    September 2011
  • " We had a very nice stay. In comparison to other reviews we have for breakfast an extremely attentive service learn, as ... "  Read more
    5.833333333333333
    August 2012
  • " Great, modern five star hotel in best central location. Who sufficient time has, should definitely the spa area with gym use! ... "  Read more
    6
    August 2012
  • " Great, modern five star hotel in best central location. Who sufficient time has, should definitely the spa area with gym use! This house makes its 5 stars all honour. Was a really great stay! "  Read more
    6
    August 2012
  • " Great hotel "  Read more
    5.283333333333333
    March 2012
  • " Great hotel, but service after "  Read more
    5.875
    July 2012
  • " Generally good hotel, however service not top "  Read more
    4.736111111111111
    July 2012
  • " ... breakfast) -> at the bar on the terrace you were also gladly times overlooked ( ignored) Some employees in the service ( apprentices?!) acted too casual. The Hyatt remains a good and nice hotel, however you noticed a trend down to stop should apply. "  Read more
    4.736111111111111
    July 2012
  • " Central location "  Read more
    5.458333333333333
    March 2011
  • " Directly on the Potsdamer Platz one is in good hands here. The location is central, the service very good. A highlight is the roof terrace with a pool. There you can, in the ... "  Read more
    5.416666666666667
    June 2012
  • " Great, modern five star hotel in best central location. Who sufficient time has, should definitely the spa area with gym use! This house makes its 5 ... "  Read more
    6
    August 2012
  • " Top Hotel in a very good location in Berlin "  Read more
    5.666666666666667
    July 2011
  • " Top Hotel in a central location, great again and again "  Read more
    5.416666666666667
    July 2011
  • " Top hotel in a good location "  Read more
    5.65
    August 2012
  • " Good Hotel in central location! "  Read more
    4.966666666666667
    August 2011
  • " ... itself it are many nice details, as coffee and tea to brew itself, double mini bar, heated tile floor in the bathroom, large make-up mirror, plenty of towels, great bathrobe and, and, and. By the great location, shopping center, theatre, cinema everything in the immediate vicinity, it makes a lot of fun. ... "  Read more
    5.125
    May 2011
  • " Generally a beautiful hotel, great location, room nevertheless quiet. Modern, very well furnished rooms in various categories, pricewise at ... "  Read more
    4.833333333333333
    October 2011
  • " beautiful spa area with jacuzzi and great view, many other Spangebote (not used ) "  Read more
    4.833333333333333
    October 2011
  • " I was a bit disappointed, since I was five star elsewhere cheaper and have significant experience. The view from the room was not great. The walk from the elevator to the room a hike. The staff was very nice and accomodating. "  Read more
    4.966666666666667
    August 2011
  • " Great service "  Read more
    5.666666666666667
    April 2012
  • " ... hotel. A well furnished gym and a sufficiently large pool. Also the hot tub is quite large and beautiful. The pool is located on the eighth floor and has a beautiful view over the relax the city. The service is excellent. "  Read more
    5.458333333333333
    March 2011
  • " here really everything for a five stars s-hotel. So friendly and competent staff rare find in hotels. The rooms are excellent, we got an upgrade to the suite. Here is even the ... "  Read more
    5.875
    December 2011
  • " Directly on the Potsdamer Platz one is in good hands here. The location is central, the service very good. A highlight is the roof terrace with a pool. There you can, in the middle of Berlin, ... "  Read more
    5.416666666666667
    June 2012
  • " anytime again great. First class service "  Read more
    6
    February 2012
  • " This stay was again a great experience. Inconspicuous first class service. Simply arrival and be comfortable. Ideal location on the Potsdamer Platz. If you have the ... "  Read more
    6
    February 2012
  • " Such a friendly and attentive staff one experienced rarely so much. To me this is the plus point ever. The room was great, the ... "  Read more
    6
    March 2012
  • " ... Berlin Siegesäule. Large terrace, partly with even lawn! In the Voxbar there are more than 200 types of whiskey to try. The whole hotel is pretty good, very plush with a lot of wood and marble. The staff is extremely friendly without being intrusive. "  Read more
    5.8055555555555545
    August 2011
  • " Very good service in some areas not on the level of some time. Check in the Rezeptionsleiter perfect, very ... "  Read more
    4.833333333333333
    October 2011
  • " Perfect - all the staff very friendly and helpful. "  Read more
    6
    March 2011
  • " 2. times in the house. Is great, but this time was the staff not as helpful as the first time. food is excellent, only breakfast tears us not elaborate. Here the price/performance ratio not, ... "  Read more
    5.791666666666667
    April 2011
  • " ... couldn't use. now to the highlight of our stay at the Hyatt, the visit of the Vox restaurant for dinner. perfect service, not pushy but always present in a pleasant atmosphere was an excellent food served, we really enjoyed the evening without even in the voxbar a drink to treat yourself, you ... "  Read more
    5.833333333333333
    September 2011
  • " ... compete must one nevertheless somewhat more 'into the stuff' lay, it seems to me in such a way before as would be the service in comparison to before some years. The room is still nice, clean, large bathroom, one notices slow that it was not a brand new room more is however the fits all. The noise ... "  Read more
    4.736111111111111
    July 2012
  • " here really everything for a five stars s-hotel. So friendly and competent staff rare find in hotels. The rooms are excellent, we got an upgrade to the suite. Here is even the mini bar included. Great services for ... "  Read more
    5.875
    December 2011
  • " Excellent city hotel, very good, friendly waiters. Quality of the dishes excellent. Short walk tiergarten park, the Reichstag, Brandenburger Tor, Philharmonie. Big room, interesting works of art on all floors. "  Read more
    6
    August 2012
  • " ... the newspapers in front of the door. The spa area was very large with ' a great indoor swimming pool, sauna, steam room, plunge pool, a nice relaxation room with view over Berlin Siegesäule. Large terrace, partly with even lawn! In the Voxbar there are more than 200 types of whiskey to try. The ... "  Read more
    5.8055555555555545
    August 2011
  • " Who luxury like, the is right at home here. We had the Grand Hyatt in connection with musical tickets (behind the horizon) booked. The hotel is located 50 meters of the theater away. Simply great. The rooms were very clean, the bathroom simply brilliant. From the bath tub from television... Great! Also for breakfast ... "  Read more
    5.283333333333333
    March 2012
5.2
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel recommended
... Very friendly staff in connection with timeless elegance in a central location... Very good traffic connection and cultural possibilities... … read more
Ralf
Germany
  • Couple
  • Age 46-50
32 Other hotel reviews
5.8
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel recommended
The Grand Hyatt Berlin can whole line convince and is therefore a clear recommendation. Outstanding are the location of the hotel nearby des Potsdamer Platz, the architectural design both of the hotel, as well as the furniture in the room, the corridors and the restaurationsbereiche, the layout of the sauna range /of the pool and the quality of the dishes in vox -restaurant. The only point of criticism refers to the mattresses in our double room: saggy is still polite. In addition to a fundamental recommendation: always particularly a room without connecting door choose. Apart from that the hotel simply only enjoy. … read more
Georg
Germany
  • Couple
  • Age 51-55
78 Other hotel reviews
5.8
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel recommended
The hotel convinced through full service, friendliness of the staff and an ambience of class. The check in was just fun. The rooms are thought out and very good designed. We have wi-fi access is a complete, free provision requested, otherwise we were spoiled and could direct location of Berlin really fun. … read more
5.6
Rated:  
  • 1 to 3 days
  • Business trip
  • Hotel recommended
Hotel with great spa on the 8. floor. Only the breakfast was reasonably priced 5 star, but as regards the selection rather 3-4 stars. For example was the diversity the cereals limited, there was no freshly prepared egg dishes and so on … read more
Frank
Germany
  • Friends
  • Age 36-40
18 Other hotel reviews
5.3
Rated:  
  • 3 to 5 days
  • Business trip
  • Hotel recommended
Business hotel with indoor pool/whirlpool great view over the rooftops of berlin. Business hotel with indoor pool/whirlpool great view over the rooftops of berlin. Sauna area with steam bath, unfortunately only five beach chairs. Sauna area with steam bath, unfortunately only five beach chairs. Spacious big room with schickem bath and separate toilet. Spacious big room with schickem bath and separate toilet. Room service was a bit careless what empty cans from the minibar or tücherwechsel. Room service was a bit careless what empty cans from the minibar or tücherwechsel. Room could have been altogether better cleaned,. Room could have … read more
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Information about Hotel Grand Hyatt Berlin

Hotel own description

see hotel amenities

Hotel description *

  • Location
    One of the leaders in architecture and design, this luxury hotel enjoys a top location on Potsdamer Platz at the heart of Berlin's new centre in Mitte. Lying within a stone's throw of the Philharmonic Orchestra, the art gallery, the Neue Nationalgalerie (New National Gallery), the musicals theatre, cinemas and shopping arcades featuring 120 shops and countless restaurants. The Brandenburg Gate, Unter den Linden boulevard, the government district and the Tiergarten park may all be reached on foot in just a few minutes. Potsdamer Platz underground station is also just a short walk away.
  • Facilities
    The futuristic architecture, the modern design, the luxury and elegance of this hotel all combine harmoniously to form an exclusive whole. This first-class hotel offers 8 floors with a total of 346 rooms and facilities include a foyer with a 24-hour reception desk, a lift, a bar and 2 air-conditioned restaurants with non-smoking areas. Those arriving by car may make use of the public car park (additional fees apply) and room and laundry services round off the hotel's offerings.
  • Rooms
    The tasteful, comfortable rooms each come with a bathroom with a shower, a hairdryer, a direct dial telephone, satellite/ cable TV, Internet access, a minibar/ fridge, tea and coffee making facilities, air conditioning and a hire safe.
  • Sports/Entertainment
    There is an indoor swimming pool on the roof of the hotel in addition to the Club Olympus Spa & Fitness that offers breathtaking views out over Berlin. Further leisure options include a sauna, a massage service, a sun terrace and a solarium.
  • Meals
    Guests may select their breakfast from an ample buffet.
  • Payment
    American Express, Diners Club, JCB, MasterCard and VISA are accepted as methods of payment.
read more see hotel amenities
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Packed lunches

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Airport transfer
  • Express check in and check out
  • 24 hour security
  • Car hire
  • Ticket service
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service
read hotel information