# 2 of 407 hotels in Berlin - Mitte

Hotel Grand Hyatt Berlin(5.5 stars)

Marlene-Dietrich-Platz 2 10785 Berlin View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.7
  • Room
    5.6
  • Service
    5.7
  • Location
    5.7
  • Gastronomy
    5.6
  • Sport & Leisure
    5.5

Rating breakdown

  • excellent
    228
  • very good
    11
  • acceptable
    1
  • poor
    0
  • terrible
    1
Read all hotel reviews

Great location, high level standard
  • Recommended hotel
  • Singles
  • Business trip
  • May 2015
If you want to stay in a strategic location in Berlin Mitte, this is the place! You don't need any transport to explore the city: all the sights are to be reached on foot. the size of the room was great, the view was just ok, I had an enormous bathroom with a tv in the mirror, that's great. The style of the hotel is modern, with elements of contemporary design and art objects throughout all common areas of the hotel. The spa is absolutely fantastic with quite a large pool and a big jacuzzi with powerful jets. You can ... admire the rooftops of Berlin from the spa as it's in a high floor, the views are gorgeous! the food during breakfasts and dinners was amazing. I strongly recommend this hotel to all kind of travellers! read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
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Convenient location, great service/hospitality
  • Recommended hotel
  • Families
  • Business trip
  • May 2015
Requested a special event for sister's birthday. They were gracious enough to send up a bottle of wine. Lounge was great with good selection of drinks and finger foods. Gracious staff and modernly decorated room. Great price in the middle of the city. High recommended! read hotel review
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
Close
Jonathan
Top class business hotel will return
  • Recommended hotel
  • Singles
  • Business trip
  • December 2014
I had the pleasure of staying here on business, I was pleasantly surprised by the luxury I got. The hotel is in great condition, staff made me feel welcome. facilities were excellent The door man was always willing to help with directions and always had a smile. I walked everywhere there was lots to do nearby. Finally and most importantly the rooms were great very large and comfortable and one of the best nights sleep i ever had. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Stefanie
Excellent Customer Service is their Philosophie!
  • Recommended hotel
  • Friends
  • City break
  • December 2014
Beautiful rooms, excellent food, outstanding service, great location, wonderful spa aera. Had a great time! read hotel review
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Gabi
Fantastic weekend
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2014
We felt very comfortable in this hotel. The staff is absolutely attentive and very friendly. The location of the hotel is absolutely to our liking. We'll be back read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Hermann
Great hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2014
A very good hotel with absolutely friendly staff and very good furnishings. I always enjoy coming back to this hotel. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
Close
Elisabeth
Really great hotel
  • Recommended hotel
  • Families
  • Translated
  • City break
  • November 2014
Really great hotel. Very good transport links. Highlight spa area. You can highly recommend it. Very delicious apples - every wish was fulfilled. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Brady
Favorite Berlin Hotel
  • Recommended hotel
  • Couples
  • City break
  • August 2014
The staff makes you feel at home and the hotel is world class. I always love returning here for my Berlin stays! We were welcomed quickly, given a room early and the club lounge staff did everything to make us feel welcome. read hotel review
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Nicole
Nice hotel in a great location
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • June 2014
A very good hotel with great service. However, the hotel is already a bit dated. Some rooms have been renovated. There are many extra fees. Breakfast is very expensive, but there are good alternatives in the immediate vicinity. read hotel review
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
Close
Oswald
Great.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2014
We were very impressed and the breakfast was especially great. The spa area was very nice. Staff was very friendly and helpful. The hotel is just great in all areas. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Read all hotel reviews

Information about Hotel Grand Hyatt Berlin

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

  • What the hotel offers
    Hotel Grand Hyatt Berlin A 5-star hotel located at Potsdamer Platz in the heart of Berlin, the Grand Hyatt Berlin is a modern hotel with a full range of luxury amenities that are favored by couples and families. Featuring an elegant interior design in each of its 342 guestrooms, the Grand Hyatt Berlin is home to a range of luxury amenities including stylish restaurants, a bar with a selection of over 200 whiskies, a rooftop swimming pool and the Club Olympus Spa & Fitness center. Wireless and wired internet access is available throughout the hotel building, including in all the guestrooms and public areas.
  • Location
    Located in the lively Potsdamer Platz, close to Berlin's biggest inner city park, the Tiergarten, the Grand Hyatt Berlin is surrounded by stylish restaurants, live music bars and exclusive boutiques. Tourist attractions such as the Brandenburg Gate and Sony Center can be reached on foot, while the the Berlin Philharmonic Hall is also nearby. S-bahn and bus services operate in the area, connecting guests to all areas of the city.
  • Accommodation
    The guestrooms and suites of the Grand Hyatt Berlin's feature the TVs and hot drink making facilities. The marble floored private bathrooms include flat-screen TVs, complimentary toiletries and hairdryers. Wi-Fi connection in each room is free for the first 30 minutes each day, while smoking is prohibited in the guestrooms.
  • Food and Drink
    The hotel's Vox Restaurant features an open show kitchen and specializes in a variety of local and Asian dishes. The restaurant is open for breakfast, lunch and dinner and features a summer terrace on which meals are served during the warm season. All ingredients used at the restaurant are locally sourced.
  • Leisure
    Located on the top floor of the Grand Hyatt Berlin is the Club Olympus Spa & Fitness Centre, which offers guests panoramic views of Berlin as well as a pool, a spa pool and modern gym facilities. Saunas, massages and beauty treatments are also available. The hotel is also home to a modern bar that features a drinks list that has over 240 whiskies on offer.
  • Other facilities and services
    The hotel's front desk is open 24 hours a day and provides 24 hour room service. Other services provided include dry cleaning, luggage storage, car hire, packed lunches and airport shuttle connections.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

Hotel description

Hotel description

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Business centre
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Iron
  • Bathroom
  • Wake up call/Alarm clock
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar
  • Packed lunches

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Sauna
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Honeymoon
  • Airport transfer
  • Express check in and check out
  • English
  • 24 hour security
  • Car hire
  • Ticket service
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper