# 1 of 6 hotels in Pedro Gonzalez

Dunes Hotel & Beach Resort(3.5 stars)

Valle De Pedro Gonzalez 1 View on map
Average rating
Recommended
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At a glance

  • The staff were always friendly (1)
    "The staff were always friendly" found in 1 review
    • " Stay in the dunes was great. The staff were always friendly . Since it was our honeymoon was, we got as small attention a bottle of champagne to the ... " 
      4.828571428571428
      August 2012
  • Big pool (1)
    "Big pool" found in 1 review
    • " ... Turkey comparable is: massive, lush buffet, where you don't know what you should take, you couldn't find. Nevertheless the food was always delicious and adequate! The hotel area was huge. Really big pool area, the always clean held, a large children's playground, the contemporary and waited to, as ... " 
      4.828571428571428
      August 2012
  • Value for money (1)
    "Value for money" found in 1 review
    • " Value for money fITS " 
      3.9214285714285717
      April 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.6
  • Room
    3.9
  • Service
    4.0
  • Location
    3.9
  • Gastronomy
    3.5
  • Sport & Leisure
    4.2

Rating breakdown

  • excellent
    6
  • very good
    11
  • acceptable
    5
  • poor
    11
  • terrible
    1
Read all hotel reviews

The most helpful positive review

4.828571428571428

Large hotel area with lots of great impressions which i once again described in greater detail in the various categories. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3

The hotel has 500 rooms. We were in the premium area. The room was clean. Except for the pillows. They should thoroughly cleaned. The premium has wireless internet through internet hotspot dunes front desk. Or near the front desk and above in the main restaurant. If one premium booked, gets one for the beach free edition. Once a week you can à la carte food. There are 95% south america since. Most venezueler. We were the einzigeen german. The beach is lon …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    Cons
    • Hotel in general (2)
      Comments related to "Hotel in general" found in 2 reviews
      • " Terrible hotel, never book! "  read hotel review
        2.707142857142857
        April 2012
      • " ... The complex is very big. There is a shuttle bus bus, you can however also good on foot the complex explore. There is a premium range, the corresponded to the three stars standard. The complex is very worn, needs urgently be renovated. The hot water is brown, should be fixed, is however in the 14 ... "  read hotel review
        2.223809523809524
        March 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " Stay in the dunes was great. The staff were always friendly. Since it was our honeymoon was, we got as small attention a bottle of champagne to the ... "  read hotel review
        4.828571428571428
        August 2012
  • Sport
    Pros
    • Pool (1)
      Comments related to "Sport" found in 1 review
      • " ... Turkey comparable is: massive, lush buffet, where you don't know what you should take, you couldn't find. Nevertheless the food was always delicious and adequate! The hotel area was huge. Really big pool area, the always clean held, a large children's playground, the contemporary and waited to, as ... "  read hotel review
        4.828571428571428
        August 2012
Dagmar
Never more Venezuela!
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • September 2013
The hotel has 500 rooms. We were in the premium area. The room was clean. Except for the pillows. They should thoroughly cleaned. The premium has wireless internet through internet hotspot dunes front desk. Or near the front desk and above in the main restaurant. If one premium booked, gets one for the beach free edition. Once a week you can à la carte food. There are 95% south america since. Most venezueler. We were the einzigeen german. The beach is long and wide. There were enough beach chairs and places in the shade. You don't need to reserve loungers. Bewertung lesen
  • Lage und Umgebung
    4.0

    It is not far to the beach. One goes through the area in the pool area. Desk delte /canaima are only on english and very expensive. The two day excursion costs per person 390, - €. The airport porlamar runs manca. 30 minutes

  • Gastronomie
    2.0

    3 restaurants and 4 bars. The best restaurant is the à la carte. Unfortunately you could only time per week as reserve. In premuimbereich, each meal, even if he premium not booked. Therefore too many guests. The guests come for breakfast in my pjs food. The refill at the buffet took very long. There is very little choice. The atmosphere is from the morning until the evening or in the night until 4 hours drinking and noise.

  • Sport und Unterhaltung
    5.0

    The entertainment tried its best. At the beach there weren't any changing rooms. Showers are available, at the pool and beach.

  • Service
    3.0

    We spent a week in butter in the restaurant waited. In the room was the telephone line right from the first day dead. They brought with them 3 new telfone. It has 10 days until you realized that it was the line is. Foreign languages: At the front desk is only Marco the german understands. You should perfect spanish. Because you got along with english not far, because they want the language not understand. Every 2. day you got a towel too little. Also with tips it was not better. They want no europeans!

  • Zimmer
    2.0

    There was a modern flat screen tv. But, no german program. There was also a minibar. But, never filled. The balcony door could not be locked. The air conditioner should be cleaned!

  • Hotel
    2.0

    The hotel has 500 rooms. We were in the premium area. The room was clean. Except for the pillows. They should thoroughly cleaned. The premium has wireless internet through internet hotspot dunes front desk. Or near the front desk and above in the main restaurant. If one premium booked, gets one for the beach free edition. Once a week you can à la carte food. There are 95% south america since. Most venezueler. We were the einzigeen german. The beach is long and wide. There were enough beach chairs and places in the shade. You don't need to reserve loungers.

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Jonas
Huge bust, worse, it never
  • Nicht empfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • March 2013
The greatest disaster at all! Pool, staff, toilet, food, cleanliness bottommost cannon. 1 time, never again! Bewertung lesen
  • Gastronomie
    1.0
    Auswahl an Speisen und Getränken
    1.0
    Sauberkeit im Restaurant und am Tisch
    1.0
    Geschmack & Qualität der Speisen & Getränke
    1.0
    Atmosphäre & Einrichtung
    1.0
  • Hotel
    1.3
    Zustand des Hotels
    1.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    1.0
    Familienfreundlichkeit
    2.0
  • Lage und Umgebung
    2.4
    Einkaufsmöglichkeiten in Umgebung
    2.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    2.0
    Restaurants & Bars in der Nähe
    1.0
    Sonstige Freizeitmöglichkeiten
    1.0
  • Zimmer
    3.3
    Größe des Zimmers
    4.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    1.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
  • Service
    2.0
    Fremdsprachenkenntnisse des Personals
    1.0
    Rezeption, Einchecken, Auschecken
    2.0
    Freundlichkeit und Hilfsbereitschaft
    1.0
    Kompetenz (Umgang mit Reklamationen)
    4.0
  • Sport und Unterhaltung
    2.0
    Qualität des Strandes
    2.0
    Kinderbetreuung oder Spielplatz
    3.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    2.0
    Zustand und Qualität des Pools
    1.0
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Julia
Magnificent vacation
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • March 2013
The hotel would have been in Germany less stars as it in Venezuela has, but that should be expected, if you are in such countries. The hotel is fairly distributed, so a bus the premium to the main hotel and to the beach goes. On foot it was about 5 minutes. Wi-fi in the main hotel and in the premium area. In the hotel you will find mainly south american tourists and canadians. Alone a somewhat outdated hotel. Bewertung lesen
  • Gastronomie
    4.0

    The ' à-la-carte-restaurant ' is recommendable. The selection of food in the other three restaurants was unfortunately somewhat poor. Unfortunately, there was too few fruit however therefor a wide selection of desserts.

  • Hotel
    4.0

    The hotel would have been in Germany less stars as it in Venezuela has, but that should be expected, if you are in such countries. The hotel is fairly distributed, so a bus the premium to the main hotel and to the beach goes. On foot it was about 5 minutes. Wi-fi in the main hotel and in the premium area. In the hotel you will find mainly south american tourists and canadians. Alone a somewhat outdated hotel.

  • Lage und Umgebung
    5.0

    The beach is really fantastic. The sea is very warm but unfortunately there are often very high waves, so that it for children is totally unsuitable. The next airport is located in porlamar (about 20 minutes ) by car, there one has also the best shopping on the island. At night it is however very dangerous and we were advised against after 18 o'clock to leave the hotel, that is why we have not done. Otherwise you'll get the most of it in Juan griego (about 10 minutes). From the hotel you have the possibility to a taxi to take, there is always some cards the front desk. As well as buses and you could also a rental car rent.

  • Zimmer
    3.0

    We had a room in the premium range booked. The room was very small but clean. The laundry was every day changed and also otherwise attention to everything. Against a small tip put the maids nodding ☺

  • Service
    6.0

    The service is very good. The employees are friendly and every request of the guests concerned. They spoke mainly spanish, whereby the employees the front desk very well english and partly also spoke german. The restaurant staff speaks rather broken english but understand definitely what you would like. Complaints were always polite taken

  • Sport und Unterhaltung
    5.0

    The hotel offers a very good entertainment, you could its full ability to fill. Evening entertainment was unfortunately only in spanish, which however not was so bad, since it mainly shows was. The disco we didn't use, as it's a bit stinking... At the beach and at the pool were always enough chairs available. But we would the pools the main hotel not recommend, since this unfortunately very dirty. Is better the pool in the premium area.

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Brigitte
Isla Margarita
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • February 2013
Very well maintained, versatile plant, relaxing stay. High waves in the sea, beautiful beach, very good care by its! Bewertung lesen
  • Gastronomie
    4.5
    Auswahl an Speisen und Getränken
    3.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    5.0
  • Hotel
    4.3
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Familienfreundlichkeit
    6.0
    Behindertenfreundlichkeit
    1.0
  • Lage und Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
  • Zimmer
    5.0
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Service
    5.3
    Fremdsprachenkenntnisse des Personals
    3.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Sport und Unterhaltung
    3.0
    Zustand und Qualität des Pools
    3.0
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Nadine
The hotel is ok, area and the beach were super!
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • February 2013
The hotel has a nice, large area. The shuttle bus from the premium range to the front desk constantly drives (maximum wait about 5 minutes, but mostly less). The rooms had flaws, after (easy) room change. These were for us but acceptable. The cleanliness was okay. The main building with reception, bar, stay and restaurant needs a renovation; the cleanliness in the bar and the restaurant much to be desired. In the premium range is another restaurant, this is clean and the food is good. The choice-as usual-not the biggest, but you could always find something delicious. Otherwise there was ... just fresh pasta. The food was mostly cool, if you at the table was (maybe because of the strong air conditioning?), but to it one gets accustomed. The beach was not really clean, but the food was also good. The beach is great and clean. The swim in the sea was somewhat limited, since we strong waves had (more for ' romp ', but not for infants). The entertainment (theater) is in spanish. Otherwise still the disco. Billiards, table tennis of course you could also play, cinema there are also (in spanish). At the bars is unfortunately no music in the evening, except for karaoke (monday, wednesday And friday, if i remember correctly). You should definitely go on excursions, when it comes 14 days didn't get bored. Delta canaima (TUI) is worthwhile definitely! The Jeep Safari as an island tour was also great. Shopping you could easily in the shopping center sambil (the best by taxi and time for return mind, only on the return trip to pay for). For three stars the hotel i would recommend. Some providers have this 4 stars. If you 4, should pick another hotel. Bewertung lesen
  • Gastronomie
    4.5
    Auswahl an Speisen und Getränken
    4.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    5.0
  • Hotel
    3.0
    Zustand des Hotels
    3.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
  • Lage und Umgebung
    5.0
    Nähe zum Strand
    6.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
  • Zimmer
    5.0
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Service
    4.3
    Fremdsprachenkenntnisse des Personals
    3.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Kompetenz (Umgang mit Reklamationen)
    4.0
  • Sport und Unterhaltung
    4.7
    Qualität des Strandes
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
    Zustand und Qualität des Pools
    5.0
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Information about Dunes Hotel & Beach Resort

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    Located at the northernmost coast of the island, this hotel is close to the best beaches of the island. On the left of the hotel you will find Playa Zaragoza, a small protected bay. Puerto Cruz beach is also close by, and is 2.5 km long. The hotel is also 25 minutes away from the Santiago Mariño Airport and 30 minutes from Porlamar, the main town on Margarita.
  • The wide open spaces and multicoloured gardens bordered by Puerto Cruz beach along with the welcoming staff, offer guests a place to relax. The hotel includes 282 rooms and facilities include a lobby with a 24-hour reception, a safe, a currency exchange and lifts. A hairdresser, a number of bars, a nightclub, an auditorium, a games room, a TV room and a number of restaurants are all provided for hotel guests. Conference facilities are also provided as well as Internet access, room and laundry services, bike rental and parking facilities. Younger guests are offered a playground and a kids club.
  • The rooms are tropically decorated in rattan and wood, all with garden views and equipped with air conditioning, satellite TV, an en suite bathroom, a hairdryer, a direct dial telephone, a radio, Internet access, a safe and a balcony or terrace. The bungalows feature one main room as well as a lounge area, and additionally include a kitchenette, tea and coffee-making facilities, a fridge, a sofa bed and two bathrooms come as standard.
  • The hotel features 3 pools, a sauna, 3 tennis courts, 2 paddle tennis courts, 1 football/multipurpose court, a basketball court, a bocce court, a beach volleyball court, a gymkhana area on the beach, a gym, windsurfing and kayaking, as well as jet ski rental. Guests are also able to participate in the poolside dance lessons and there are 2 poolside snack bars. Sun loungers and parasols are available on the beach, as well as surfing and diving facilities. For a small additional fee guests can unwind with a professional massage and there is an organised programme of entertainment for guests of all ages.
  • The hotel offers an all-inclusive option.
  • American Express, Diners Club, MasterCard and VISA are accepted.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Hairdressers/Beauty salon
  • Hotel safe
  • Lift
  • Car park

Room amenities

  • Writing bureau
  • CD Player
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Pets allowed

Gastronomy

  • Hotel bar

A choice of sports

  • Fitness centre
  • Volleyball

Spa offers

  • Steam room/ turkish bath

Other hotel information

  • City hotel
  • 24 hour reception
  • Eurocard/Mastercard
  • Pets allowed
  • Wifi
  • Laundry service